oskernel

alkatraz Fortunately I know my arse from my elbow so have tried the whole 'use different hardware' thing. The problem was that the ADSL link came up but I couldn't log in (Windows RAS error 721: the remote computer did not respond). The ADSL link had speeds of 8192 down, 644 up (kbps). I reckon I'm on the Tiscali LLU, cos my exchange has been fitted with this. At 15:52 on 30/06/06, Plusnet got my connection working! Fantastic, thanks Plusnet! My link's at 192 down, 288 up (kbps). Odd to see this combination of speeds, but I ain't knocking it because it works!! I shall give the 0906 number a miss (see above!). Hopefully they'll ramp the speed up now. osKernel

Hi, I've one for LostNFound... Can you help a beleagured PlusNet subscriber? My connection went down on 21st June and PlusNet support are being summarily unhelpful. What can I do to get back online? Apparently my fault has been referred to Plusnet's supplier, which I gather to be Tiscali. Their fault resolution times are more than 9 working days currently. My ADSL modem syncs at 8Mbps, but I can't connect ("the remote computer did not respond" when I try to log in). Is my problem being lumped in with other DSLMax faults at the bottom of the pile? What happens if I call the 0906 709 0002 support line? Do they answer quickly? I'll PM you my username if that helps. Yours (sob) osKernel