I used to have a HP but I don't want this brand honestly. I don't know why. I always prefer Epson over HP when is talking about the printer. I currently own L375 and whenever it throws any kind of error I use adjustment program. For example as found here: https://www.printresetter.com/epson-adjustment-programs-resetters/. For HP Printers, I don't think you will be able to find any valid reset tool and you must search for different solutions online or simply pay any repair company to get your printer fixed.