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About Geoff

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    Wannabe Geek

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  1. Apologies all for this, the issue appears to have been updating the software - rather than the move. I've just run the latest update, which mentioned something about cookies not being set correctly, so I hope this will resolve it.
  2. Hi, Thanks for making us aware of this issue, it's not something we had wanted to do. It seems that 'auto ad placement' had been enabled on our account, we've turned this off now so hopefully the ads should only show where they were before. Feel free to open a new thread or contact us if you have any further issues (please allow 24-48 hours for the changes to come in to effect).
  3. Sorry @Mr Bloke - we’ve got a bit behind in our logging of bugs and suggestions. @Josh can you take a look at this and work out what’s special about these 1970s users?
  4. We've been working on it all weekend, including right now in fact, we're going to put it live tomorrow (Sunday). There will be bugs and issues, but we need to get something up and running as we appreciate it has been a long delay - sorry!
  5. I'm working on this right now, the new system is quite complicated and we've had to prioritise other bugs and site/forum management stuff first I'm afraid. Apologies for the longer than expected delay on this.
  6. Hi @Andbreathe if there was something specific you needed from the old section then email help@sheffieldforum.co.uk and we can try our best to get it before the old content is removed completely.
  7. If you can contact us via the methods in my earlier post, we can take a look at your account. Thanks.
  8. The new messenger system is similar to FB Messenger or WhatsApp - where your messages and their replies all show up on a single page. @Kidorry - at the top of the message you sent, can you see the other participant in the conversation and does it show if they have read your message? If you need specific help, drop us an email to help@sheffieldforum.co.uk or via https://www.sheffieldforum.co.uk/support/
  9. In case you missed the announcement: The Marketplace section of the site (which incorporates the Classified Ads, Property Ads and Job Ads) is temporarily unavailable. A new system will be launched soon, but in the meantime we are not accepting posts of this nature on the forum - so please refrain from attempting to post them in other sections. We hope to get the new Classifieds area online within the next few days.
  10. Can you clarify what you're referring to? 🤨
  11. Hi there, At the mo we are just finishing off the main part of the upgrade. Help guides and explanations of new features is our next priority. In the meantime don’t worry about the warning points too much - they will, when ready, be similar to any other points system (like driving licenses!) but we will explain more when we’ve finished the current tasks. Thanks
  12. As @shaunyj mentioned, the new is mobile friendly and has been tested on Android phones as well as iPhones. What exact device do you have? You'll appreciate that we want to support as many as possible, but if it's particularly small/old it might not be possible.
  13. Just to update those people who kindly volunteered: we've not forgotten about you, it's just that something didn't go quite right with the test migration of all 8M (!) posts, and we're working with the new software supplier to rectify this. We will be in touch via email as soon as we have more news.
  14. The only thing I can think of is that we're doing a test migration to the new software behind the scenes, but on the same server. It shouldn't have too much impact, but then again a lot of things 'shouldn't' happen but do! Keep me in the loop if it continues. Once we move to the new software, we'll be able to take advantage of some new technologies (such as PHP7.2) that we can't at the mo.
  15. We apologise for the sudden removal of the old design. It was an unfortunate side-effect of GDPR and our need to update and create multiple policies - everything would have needed to be duplicated in order to support two designs. We had always anticipated removing the old design at some point, but this was a little more abrupt than we anticipated - sorry. I appreciate it's frustrating, but please also bear in mind that this 'new' design (i.e. the one you're currently viewing) will also soon be gone, to be replaced by a brand-new software package - more details here. Closing this thread now as that's the situation as it stands and unfortunately there's no alternative for the time being.
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