Re an update to all these comments. I can not give to many personal details but i can say they have been caring for a elderly lady now that i know very well for two weeks, and i am appalled at the terrible standard of care and the rude unproffessional attitude of the bosses when you ring to comment on the standard of care being provided. It horrifies me that this sort of shoddy care is accepted by SS as adequate. This company should be truly investigated. The list of problems, late visits, nothing being done, is endless. It makes me wonder about other elders who are under their care and do not have anyone to check on them and help out with the care of them, where these carers are blatantly not doing their job correctly.