I rented a house from Laurance & Co for 6 years. In that time I had no problems at all with the service they provided. Whenever I reported a fault it was resolved in 24 hours, appliances replaced with no questions and left to enjoy the property within the terms of the tenancy agreement. Everyone I dealt with were efficient and friendly which resulted in first class service.
Even though (regretfully) I no longer have a property with them, I would not hesitate to rent a property again and would recommend them to anyone seeking a decent, fairly priced home. Also, no extortionate administration fees or reams of paperwork to complete.