I suppose it matters because we are what is called customers. A bag of crisps doesn't require anyone to make it where a sandwich does.
But the point is this. When a group of folks are in a pub and someone comes back from the bar moaning about the rip off price charged for a bag of crisps, that suddenly becomes the topic of conversation. The same applies if someone feels that a £4 cup of coffee is a bit of a rip off after you have just enjoyed a £30 meal.
It sticks in the memory, and when you next decide where to meet up for a few drinks the bad taste it leaves in the mouth is remembered and you meet elsewhere.
We probably spent top side of £60 over the bar that night. We could easily have done the same in a different pub. That's probably what will happen in future. You can sit at home and watch X factor if you like. I'm not as familiar as you with the TV schedules. There are plenty of pubs around that don't offend customers with rip off prices. We will simply transfer our business to one of them.
I would be out enjoying the pub,its facilities and the company.Although if the conversation was dominated by moaning about the price of crisps then I think a night in with Louis et al could possibly be preferable!
I remember in the 80's at The Blue Ball in Hillsborough, it was a competition between the bar staff who could get the most for a packet of crisps on new years eve, the record i last heard was just over £14, the guy was so drunk he never noticed....