Just wanted to say visited there today and first impressions were...mmmm a little run down and dowdy (not the fault of the staff i know) but i have to give a BIG thumbs up to the staff. They kept people well informed,we're friendly and a happy bunch. Then to top it all a Sister i beleive came around the waiting room taking orders for hot drinks and toast for patients who had been waiting for transport...WOW!! well done to you all, your a credit to the NHS and the team within which you work
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It's nice to read a thread praising something instead of complaining all the time. I am a firm believer in complaining when I'm not happy, but it is only fair to give praise when you're happy aswell
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Better to remain silent and let people think you are stupid, than to open your mouth and remove all doubt.
Just wanted to say visited there today and first impressions were...mmmm a little run down and dowdy (not the fault of the staff i know) but i have to give a BIG thumbs up to the staff. They kept people well informed,we're friendly and a happy bunch. Then to top it all a Sister i beleive came around the waiting room taking orders for hot drinks and toast for patients who had been waiting for transport...WOW!! well done to you all, your a credit to the NHS and the team within which you work
Write in and let the staff know your comments, I'm sure they will apprecicate your letter.
Unfortunately I am regular patient of the Chest Clinic. However, I totally agree that the staff are total stars , from the reception staff to the medical staff.
I believe they are planning on moving the department to a much newer part of the hospital in the near future.
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