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24-10-2005, 08:55
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#1
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ruder than you
Join Date: Jul 2005
Total Posts: 9,313
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Its a free service now but BT aren't making existing paying customers aware of this.  So if you are paying for this service get in touch with them. 
__________________
TOP TIP: Recreate your very own version of the Hungry Hippo’s game by going along to a Weight Watchers meeting and emptying a box of Maltesers on the floor.
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24-10-2005, 08:57
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#2
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Registered User
Join Date: Apr 2004
Location: s6
Total Posts: 2,404
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Quote:
Originally posted by the_rudeboy
Its a free service now but BT aren't making existing paying customers aware of this. So if you are paying for this service get in touch with them.
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i have it from cable and i pay a pound a month,so it will be about the same
__________________
live for today you may not remember it tomorrow
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24-10-2005, 10:22
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#3
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Registered User
Join Date: Dec 2004
Location: posher end of town
Total Posts: 285
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Quote:
Originally posted by the_rudeboy
Its a free service now but BT aren't making existing paying customers aware of this. So if you are paying for this service get in touch with them.
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why should bt still be charging if it is now a free service ? i contacted them about a month ago about this and i was told if i had not contacted them they would just continue to charge me , what a rip off .
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24-10-2005, 10:24
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#4
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Registered User
Join Date: Nov 2004
Total Posts: 1,809
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What is caller ID ?
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24-10-2005, 10:26
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#5
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Registered User
Join Date: Dec 2004
Location: posher end of town
Total Posts: 285
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caller display facility
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24-10-2005, 10:32
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#6
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Registered User
Join Date: Nov 2004
Total Posts: 1,809
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Apologies for thickness. So does your home phone have a display screen on it and when it rings it displays the number?
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24-10-2005, 10:35
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#7
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Registered User
Join Date: Dec 2004
Location: posher end of town
Total Posts: 285
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Quote:
Originally posted by samc
Apologies for thickness. So does your home phone have a display screen on it and when it rings it displays the number?
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yes thats correct and this service is now free with bt , but they are still charging for it .
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24-10-2005, 10:54
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#8
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Registered User
Join Date: Nov 2004
Total Posts: 8,483
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This is how many companies work mate. You shouldn't be so surprised.
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24-10-2005, 11:03
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#9
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Registered User
Join Date: Jan 2005
Location: New York
Total Posts: 1,935
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According to BT's website caller ID is only free when your buy BT Privacy???
__________________
Bouncing sheep are fun.
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24-10-2005, 11:26
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#10
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Registered User
Join Date: Nov 2004
Total Posts: 8,483
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Quote:
Originally posted by Avalon
According to BT's website caller ID is only free when your buy BT Privacy???
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But BT Privacy is a free service ... well according to their adverts
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24-10-2005, 11:58
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#11
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ruder than you
Join Date: Jul 2005
Total Posts: 9,313
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Quote:
Originally posted by serapis
But BT Privacy is a free service ... well according to their adverts
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It is free.
__________________
TOP TIP: Recreate your very own version of the Hungry Hippo’s game by going along to a Weight Watchers meeting and emptying a box of Maltesers on the floor.
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24-10-2005, 11:59
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#12
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Registered User
Join Date: Jul 2004
Location: Sheffield S6 WPV
Total Posts: 447
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BT privacy is free, we signed up for it and got free caller ID at the same time. My cynical self says we will probably be charged for it eventually, once we've got to like it and don't want to be parted from it! They did that with 1471 (still free but you get charged now if you press 3 to call the person back rather than redialling the number yourself!) Crafty.
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24-10-2005, 13:26
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#13
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Brummy Sex God
Join Date: Apr 2005
Location: Shefield Posting: Harsh but fair Job:[]D[][]V[][]D
Total Posts: 5,068
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Quote:
Originally posted by roughy101
i have it from cable and i pay a pound a month,so it will be about the same
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Its gone up to £1.50 now 
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24-10-2005, 17:53
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#14
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Registered User
Join Date: Aug 2005
Location: sheffield
Total Posts: 1,280
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i've got telewest, does that mean i can have caller i.d. for £1.50 a month? 
__________________
limited editions of pete's original sheffield books and prints exclusively available from rare and racy, devonshire street.
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24-10-2005, 19:44
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#15
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Forum Monkey
Join Date: Oct 2003
Total Posts: 4,118
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I've got Telewest and caller id doesn't work with a large range of phones 
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24-10-2005, 19:47
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#16
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Registered User
Join Date: Oct 2003
Total Posts: 537
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Quote:
Originally posted by the_rudeboy
Its a free service now but BT aren't making existing paying customers aware of this.
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I've seen literally dozens of TV adverts about this over recent months. The one with Jerremy Clarkeson going on about "never a good time for sales calls". They also have newspaper adverts and billboards about it. It's in the booklet they send you with your bill too.
They are making customers aware of it. What they're not doing is automatically transfering the people who currently pay for caller display onto BT privacy.
It's up to you to check these things. The same goes for the interest your bank pays you on your savings, most won't automatically move you to the better rate. Periodically check how your gas & electricity supplier compares to the others. Ring a few places before you renew your car insurance.
BT are giving you something that used to cost money for free and people are still not happy, all you have to do is ring a freephone number!
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24-10-2005, 20:36
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#17
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Purple Power
Join Date: Apr 2005
Location: Kent
Total Posts: 2,957
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I had the BT Preference service and caller display, and I paid for the latter. They started advertising BT Privacy, which is the new name for BT Preference, with free caller display, and I just thought that it would become free automatically.............until I received my phone bill, which showed that they were charging me for caller display for the next three months.
When I rang BT about it, I was told that, if I hadn't phoned, BT would have carried on charging me for caller display, and they had to terminate BT Preference, and restart it as BT Privacy in order for me to get free caller display, and that it would take 24 hours to activate (WHY???).
What amazed me was that with my phone bill came a leaflet explaining all about BT Privacy with free caller ID, but there was nothing in that leaflet telling existing BT Preference users and those paying for caller display that they had to contact BT to get the free option.
Bloody con
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24-10-2005, 21:33
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#18
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Registered User
Join Date: Oct 2003
Total Posts: 537
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Quote:
Originally posted by Ann_x
bloody con
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You're getting Caller Display for free, a service you used to pay for. In what way have BT 'conned' you?
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24-10-2005, 23:05
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#19
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Brummy Sex God
Join Date: Apr 2005
Location: Shefield Posting: Harsh but fair Job:[]D[][]V[][]D
Total Posts: 5,068
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Quote:
Originally posted by pete_fcs
i've got telewest, does that mean i can have caller i.d. for £1.50 a month?
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Thats right, unless they have forgotten to update your account when updating the price increase
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