Where do I report no street lights on my road?

kimismum · 14-12-2009, 08:23

does anybody know what number to call to report street lights not working, they have been out for nearly a week!

bus man · 14-12-2009, 08:26

Try

0114 273 6530

they will want to know wheree it is and if you can give them a street lamp number (it should be on the lamp ) if you cant get it dont worry

kimismum · 14-12-2009, 08:35

thanks bus man just tried and there was no answer so will try again later

HotPhil · 14-12-2009, 08:37

You can report it online in the Streetforce part of the http://www.sheffield.gov.uk council website.

cgksheff · 14-12-2009, 08:37

Just call the regular StreetForce number: 273 4567

or do it online:
http://www.sheffield.gov.uk/roads-an...treet-lighting

dagger · 14-12-2009, 09:36

They turn them off sometimes, probably to save money, my street has been turned off for the last 2 weeks

Vague_Boy · 14-12-2009, 09:38

Just think of it as your contribution towards reducing the UK's carbon emissions.

With targets of up to an 80% reduction being considered, we'll all soon be sitting in the dark.

(There'll doubtless be exceptions for politicians and the ultra rich though.)

kimismum · 14-12-2009, 09:40

What! they turn them off to save money? are u joking? you must be, i cant beleive that

dagger · 14-12-2009, 09:42

Not joking ..no

I've just emailed them..

I'll be looking outside tonight.. ;-)

beffofsheff · 14-12-2009, 11:31

6 weeks and 10 calls it took me so dont hold ya breath, when calling dont speak to the people in reception, there useless and fob ya off, ask to talk direct to lighting. gets results, or expect 6 weeks,
not good when xmas is coming.

goodluck

bus man · 14-12-2009, 11:57

Quote:

Originally Posted by kimismum

thanks bus man just tried and there was no answer so will try again later

or try this

streetforce@sheffield.gov.uk

bus man · 14-12-2009, 11:58

Quote:

Originally Posted by beffofsheff

6 weeks and 10 calls it took me so dont hold ya breath, when calling dont speak to the people in reception, there useless and fob ya off, ask to talk direct to lighting. gets results, or expect 6 weeks,
not good when xmas is coming.

goodluck

in that case contact a local councillor , however, if its a electric fault ie one that can only be dealt with by the electric company it can take time

Lee2 · 14-12-2009, 12:10

Quote:

Originally Posted by kimismum

What! they turn them off to save money? are u joking? you must be, i cant beleive that

Believe it. When i lived up wincobank this became a standing joke!! Everyone in the local area became used to the lights going out and when they did we knew it would always be 7 days before they came back on. I've longed believed that this is a council tactic to save money.

the_rudeboy · 14-12-2009, 12:25

Quote:

Originally Posted by Lee2

Believe it.

Nah, don't.

kimismum · 14-12-2009, 12:32

Spoke to someone in lighting and they goin to look in to it, would it be too much to hope for lights tonight do u think haha, will have to wait and see

HotPhil · 14-12-2009, 12:43

If it's an electric supply fault rather than the lights themselves, it could be weeks. The council have no SLA with the electric company for electric supply to streetlights(!?!?!?) - or so I was told when ours were out for weeks.

mahonia · 14-12-2009, 13:39

Quote:

Originally Posted by kimismum

Spoke to someone in lighting and they goin to look in to it, would it be too much to hope for lights tonight do u think haha, will have to wait and see

You will find all you need to know here

http://www.sheffield.gov.uk/roads-an...treet-lighting

bus man · 14-12-2009, 14:30

Quote:

Originally Posted by kimismum

Spoke to someone in lighting and they goin to look in to it, would it be too much to hope for lights tonight do u think haha, will have to wait and see

They tend to come out to do lights at night for the first inspection so you never know , depends how busy they are and how windy it is - if its too windy they they cant go up in the lifts to change builbs etc

mahonia · 14-12-2009, 14:36

Quote:

Originally Posted by bus man

They tend to come out to do lights at night for the first inspection so you never know , depends how busy they are and how windy it is - if its too windy they they cant go up in the lifts to change builbs etc

I know the road/s that kimismum is on about , its a section fault and will need YEDL to attend , its not the first time this section of road/s have gone pitch black so hopefully when the new streetlighing and cableling is put up around Sheffield these problems will be fewer

bus man · 14-12-2009, 14:38

If its a regular problem then I would keep reporting it then send the replys to your local councillor - remember theres elections cumming in May for sheffield council !