Originally Posted by Helly
The best thing you can do is phone and let them know asap and you tend to find they're more understanding.
When I worked in VAs it was the case that 60 days arrears was when action started but if the companies involved were notified straight away and a payment plan was put in action it was usually easier.
The above advice is sound. It might be better to redirect some of your partner's money to pay at least part of the mortgage. Paying something will delay repossession proceedings and Also inform the utility companies as they too may be able to help you spread your payments.
Citizens Advice Bureau can also help you. I believe they have specialist advisers. Also go and sign on you don't know how long this situation is going to last.
You do not say why the PPI companies would not pay out but I know many of the policies are not worth the paper they are printed on.