Virgin TV - Missing Channels

personal5579 · 02-05-2007, 10:51

Anybody else missing some Virgin TV Channels this morning?

Im in S9 and cant get the kids TV channels. I checked the service
status page on the net but no mention of it.

I've tried calling customer service but the line is busy (as usual).

Jabberwocky · 02-05-2007, 10:56

Just checked and all the kids stuff is ok here in Leicestershire so it might be a regional thing.

sarah1 · 02-05-2007, 10:58

I've just checked mine and they seem to be ok...
Try unplugging everything, then plugging it back in again..

joanne5600 · 02-05-2007, 10:58

we cant get itv through digital either in hillsborough

personal5579 · 02-05-2007, 10:59

Quote:

Originally Posted by sarah1

I've just checked mine and they seem to be ok...
Try unplugging everything, then plugging it back in again..

Thanks but done that about 10 times this morning! It didnt work

sarah1 · 02-05-2007, 11:00

Quote:

Originally Posted by personal5579

Thanks but done that about 10 times this morning! It didnt work

Oh dear.. Well I wish you luck in getting through to customer services.. Expect to be on the phone all day...

J-Boy · 02-05-2007, 11:02

itv and itv2 just had no signal on my freeview all last night, everything else was perfect not sure what happened. had to watch football through the normal analogue method.

sccsux · 02-05-2007, 11:12

Quote:

Originally Posted by J-Boy

itv and itv2 just had no signal on my freeview all last night, everything else was perfect not sure what happened. had to watch football through the normal analogue method.

I had the same problem last night too.

I simply re-scanned the channels, and all was fine

Not noticed anything wrong with the VM service though.

personal5579 · 02-05-2007, 11:13

Still can't get thru to customer services.

steve_m · 02-05-2007, 12:19

Quote:

Originally Posted by personal5579

Still can't get thru to customer services.

Have you tried posting in the virgin support digital tv newsgroup?

alchresearch · 02-05-2007, 12:28

When my cable was provided by Cable & Wireless back in 1999 a call to 150 would be answered by a person within five rings. Now it's an automated service with a minimum 20 minute wait.

joanne5600 · 02-05-2007, 13:01

just seen calendar news and they said that the transmitter has been set to a diferrent frequency so need to rescan for channel itv and itv2 on freeview/digital

Ruff · 02-05-2007, 14:58

My Virgin Media broadband has been dodgy all this week first thing. Plus has anyone else noticed that a large chunk of on demand TV disappeared? Not too long after we were promised that our "saved" Sky money would be going towards new content too...

fox20thc · 02-05-2007, 14:58

My porgs were complaining this morning that channels were missing too.

sccsux · 02-05-2007, 17:43

Quote:

Originally Posted by fox20thc

My porgs were complaining this morning that channels were missing too.

All S6 has been dead for the last 3 hours (TV and BB)

.

HotPhil · 02-05-2007, 17:45

Quote:

Originally Posted by sccsux

All S6 has been dead for the last 3 hours (TV and BB)

.

I'm in S6 watching telly and on the net...