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Advice needed please - Property exchange due to health problems

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My son moved into a 1st floor Sanctuary Housing new build first floor flat exactly 14 months ago, he is the first person in it. he has continuing health problems and needs to move to a ground floor flat but the exchange process is taking forever. does anyone know how to speed the process up please, or if he can seek to exchange via scc please? any advice gratefully recieved

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I believe he can swap with any Housing Association or SCC, the SCC exchanges are managed by the Homeswapper website. It might be a bit quicker than just waiting for a swap to turn up. I would also ask SCC to consider rehousing on health grounds, although that could also take forever...

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