WasThatWise   10 #1 Posted June 23, 2017 Did an iCloud backup on my iPad 2, cleared it down and when restarting took option to restore from iCloud backup, took about 10 minutes for computer to say no with message "cannot restore backup"  Tried a couple of times and tried other backups to no avail, iOS was and is up to date.  Suggestions? Share this post Link to post Share on other sites Share this content via...
eHallam   10 #2 Posted June 24, 2017 (edited) Hello WasThatWise,  Have you tried DFU mode? (1: Connect to PC, 2: Hold the On/Off button for three seconds, 3: While holding On/Off button, press home button, hold them both for 10 seconds, 4: Release On/Off button and keep home button pressed for another 5 seconds. Your PC should make a "connected device" sound and iphone screen stay black. Thats Device Firmware Update mode, in apple shop they use it to resolve software issues.  Another way - Recovery mode. 1: Disconnect ipad from PC, 2: Make sure device is off, 3: Hold home button down and plug it into pc (home button has to be held down entire time) you will connect in Recovery mode (logo with cable icon should appear once Recovery mode is active)  These ways you can reflash your iPad in correct and safer way  After that do not forget that you need to setup your ipad, connect to iCloud etc, so when you connect to PC you could press "Trust this device" pop-up on your ipad (it wont allow you to restore backup without trusting device). After trusting device and restoring iCloud, it will overwrite your initial setup.  Hope this helps!  Thanks! Edited June 24, 2017 by eHallam Share this post Link to post Share on other sites Share this content via...