Monitor   11 #1 Posted April 6, 2017 For the past three or four times at Asda Walkley I've had a problem with the self-service tills.  Basically you scan the first item and put it in the bagging area and it says it doesn't recognise it, please re-scan.  The item registers on the display OK, and if you do re-scan it registers it again, so you end up paying twice for the first item.  If you just lift it off the bagging area and put it back on it's OK.  I've emailed Asda, but as yet no reply. Share this post Link to post Share on other sites Share this content via...
geared   268 #2 Posted April 6, 2017 So use the normal tills then??  Hardly the end of the world :rolleyes::rolleyes: Share this post Link to post Share on other sites Share this content via...
Guest makapaka   #3 Posted April 6, 2017 So use the normal tills then?? Hardly the end of the world :rolleyes::rolleyes:  There's rarely anyone on the checkouts - its pretty much entirely self service and is massively annoying - particularly when people need approvals for beer etc. Share this post Link to post Share on other sites Share this content via...
Bodie   11 #4 Posted April 6, 2017 I've emailed Asda, but as yet no reply.  Think it would be easier and quicker to ask a member of staff Share this post Link to post Share on other sites Share this content via...
kidley   48 #5 Posted April 6, 2017 it amazers me, wouldn't it be better to ask the staff that keeps an eye on these tills Share this post Link to post Share on other sites Share this content via...
smithy266 Â Â 21 #6 Posted April 6, 2017 I have not, and will not, use self service tills.there is no financial incentive to use them.... I want to help keep people employed. Share this post Link to post Share on other sites Share this content via...
Puggie   10 #7 Posted April 6, 2017 (edited) First world problems  Many used to say self-checkout was the future..  Well how about no checkout?  Feast your eyes on this: Edited April 6, 2017 by Puggie Share this post Link to post Share on other sites Share this content via...
Bilge   34 #8 Posted April 6, 2017 There's rarely anyone on the checkouts - its pretty much entirely self service and is massively annoying - particularly when people need approvals for beer etc.  Morrisons is even worse for waiting for approvals - one harrassed member of staff has to cover 4 conveyor belt self service tills and about 8 standard ones, plus mop up spillages, deal with random mouthy teenagers etc. But it's still preferable to using the staffed tills which always have big queues. Share this post Link to post Share on other sites Share this content via...
AmberLeaf   10 #9 Posted April 6, 2017 Think it would be easier and quicker to ask a member of staff  That's what I'd do. Share this post Link to post Share on other sites Share this content via...
Robin-H Â Â 11 #10 Posted April 6, 2017 There's rarely anyone on the checkouts - its pretty much entirely self service and is massively annoying - particularly when people need approvals for beer etc. Â Yes I agree. Walkley Asda is heavily reliant on the self service tills. At quiet times and when buying nothing that needs approving then I don't really mind, but it is very frustrating when it is busy. Â Also, some people are queuing specifically for the tills at the kiosk because they want to buy cigarettes etc, but others aren't, which can get confusing at times. Share this post Link to post Share on other sites Share this content via...
BHRemovals   10 #11 Posted April 6, 2017 good i thought it was only me this happened to. Share this post Link to post Share on other sites Share this content via...
cytine   40 #12 Posted April 6, 2017 Morrisons is even worse for waiting for approvals - one harrassed member of staff has to cover 4 conveyor belt self service tills and about 8 standard ones, plus mop up spillages, deal with random mouthy teenagers etc. But it's still preferable to using the staffed tills which always have big queues.  I agree about the long queues at the staffed checkouts which suggests that customers would rather wait to be served rather than use self service.  I have only once got through self service tills without a problem. I refuse to use them now. Share this post Link to post Share on other sites Share this content via...