alan p   15 #1 Posted April 23, 2017 Can anyone help me please? I have a friend who has a Amazon Kindle and when I try to contact her to talk on Skype she cannot hear me I have tried to help her by telling her she needs to turn up the sound on the Kindle but she cannot find the volume control button so I need someone to tell me where the button is. My friend is living in Tenby and I'm in Sheffield so I cannot go round to her house to take a look also my friend is 90 years old and gets a bit confused.She has also said if she uses messenger everything works ok. Also I was going to download messenger can anyone tell me is there more than 1? Any help is much appreciated. Alan p. Share this post Link to post Share on other sites Share this content via...
apelike   10 #2 Posted April 23, 2017 If I'm not mistaken there is a setting in Skype settings that allows you to increase the microphone volume so have a look and increase it at your end.  Small vid:  Share this post Link to post Share on other sites Share this content via...
Love2print   10 #3 Posted April 23, 2017 The volume button should be at the top (if holding it portrait). That is where it is on my Fire and I think its the same on all models. All the other ports/buttons are located at the top too. Share this post Link to post Share on other sites Share this content via...
alan p   15 #4 Posted April 23, 2017 Thanks to you both for getting back to me, apelike its the Kindle that needs the volume turning up not Skype. I will phone her and try to explain over the phone what she needs to do. Thanks again.alan p. Share this post Link to post Share on other sites Share this content via...
alchresearch   214 #5 Posted April 24, 2017 https://images-na.ssl-images-amazon.com/images/G/01/support_images/GUID-6D6516C2-5E49-4DD9-A78B-061E392ABE56_en-GB.png  https://images-na.ssl-images-amazon.com/images/G/01/support_images/GUID-26714392-B845-487C-8D47-63FAD32A21C7_en-GB.png Share this post Link to post Share on other sites Share this content via...
alan p   15 #6 Posted April 24, 2017 Thanks alchresearch, Its just what I needed to be able to explain to my friend.alan p. Share this post Link to post Share on other sites Share this content via...