whoopie   10 #1 Posted February 10, 2016 My laptop stopped working properly since I updated to windows 10 and now it's completely messed up. I can't access files or do anything with it. I really need it working and my files back. It's showing a black screen with a message saying 'an operating system was not found'  Can anyone on here fix this for me please  My number is 07516640467  Thanks Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #2 Posted February 10, 2016 Sounds like your hard drive may be corrupt, or have died...  if it's corrupt, there's a good chance of saving your files, if it's died, then without paying a fair whack i'm afraid your files may be lost...  I could take a look, and let you know which it is.... just needs the hard drive taking out, and checking... Share this post Link to post Share on other sites Share this content via...
whoopie   10 #3 Posted February 10, 2016 Sounds like your hard drive may be corrupt, or have died... if it's corrupt, there's a good chance of saving your files, if it's died, then without paying a fair whack i'm afraid your files may be lost...  I could take a look, and let you know which it is.... just needs the hard drive taking out, and checking...  Where can I bring it for you to look? How much? I would rather have it seen to and then you can tell me what to do with it. Thanks Share this post Link to post Share on other sites Share this content via...
Hairyloon   10 #4 Posted February 10, 2016 Assuming you have access to a functioning PC, download a Linux distribution. They'll run from a DVD or a USB stick, and if your files aren't corrupted, you should be able to access them. Share this post Link to post Share on other sites Share this content via...
whoopie   10 #5 Posted February 10, 2016 Assuming you have access to a functioning PC, download a Linux distribution. They'll run from a DVD or a USB stick, and if your files aren't corrupted, you should be able to access them.  Thank you, I will try this tomorrow. Share this post Link to post Share on other sites Share this content via...