Origin Broadband, praise when its needed!

john22rob · 28-05-2012, 18:51

Hi all,

I joined Origin 1st May after the long wait as most people did who signed up early this year. I instantly got exactly what it said on the tin, 24meg down and 2meg up. Ping was a constant 29ms.

I use my internet for Gaming so a 29ms is not good enough, bandwidth is wasted on me really as i don't do much downloading.

I have had numerous phone conversations with Origin from day 5 asking to reduce my ping somehow. They really have bent over backwards to help but no such luck.

To cut a long story short, after an hour and half of tests and tweaking, Peter and Oliver have got me the following results pinging to google in command prompt

Packets: Sent = 9, Received = 9, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 17ms, Average = 16ms

JD's auto tester, Down 23.7mbs, up 1.97mbs and ping 16ms

pingtest.net shows a mere 12ms ping lol

The fastest ping speeds i have seen so far on the DR network and nearly half of what i started on.

A big thumbs up to Origin and i have my first referral coming your way as soon as my friend receives his MAC.

Apologies but i don't know how to add screen shots.

Greengeek · 28-05-2012, 19:15

Nothing wrong with 29ms ping.
If you're struggling with a 29ms ping, it's not the connection....you're just not very good

AlexAtkin · 28-05-2012, 23:18

Too true, but on a capped 24Mbit connection, unless you are a LONG way from the cabinet, there should be no reason not to optimise the connection for low latency.

People seem to forget that 15ms of lag means 15ms delay for every DNS lookup, every http connection. You can visibly see web pages load up quicker on a lower latency connection and it should also make obtaining top speeds for downloads easier.

Greengeek · 29-05-2012, 08:07

I get ~30ms ping and pages load the instant I press the enter key!
If it was going to be any quicker, they would have to load before I press the key

Except here on SF, where adverts ruin the browsing experience.

AlexAtkin · 29-05-2012, 20:30

Pages START to load the instant you press the key, but I can assure you that it takes time to load every element on the page and you CAN tell when the latency allows it to happen faster.

Although you are a right about adverts, quite often I find they are what lag pages down as the advert servers get totally overloaded.

illusion · 29-05-2012, 21:20

Quote:

Originally Posted by AlexAtkin

Too true, but on a capped 24Mbit connection, unless you are a LONG way from the cabinet, there should be no reason not to optimise the connection for low latency.

People seem to forget that 15ms of lag means 15ms delay for every DNS lookup, every http connection. You can visibly see web pages load up quicker on a lower latency connection and it should also make obtaining top speeds for downloads easier.

You can detect 15ms of latency whilst web browsing? I would agree with this if you were comparing a 3G connection to a fixed line but 15ms....not so sure.

AlexAtkin · 29-05-2012, 23:27

Why not?

People notice the lag difference in FPS games so why would sensing that things are appearing on the screen quicker be any different?

denomis · 30-05-2012, 00:00

Did your rubbish ping stop you from searching the forum and finding the thread about ORIGIN PING

that you started
http://www.sheffieldforum.co.uk/showthread.php?t=982873

Ghozer · 30-05-2012, 00:44

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 6ms, Average = 5ms

That's without any tweaks..

illusion · 30-05-2012, 06:03

Quote:

Originally Posted by AlexAtkin

Why not?

People notice the lag difference in FPS games so why would sensing that things are appearing on the screen quicker be any different?

Because it's nothing. And every website could potentially be hosted somewhere with different latency to the last. That must wreak havoc with your amazingly accurate timing senses?

It would be interesting to see exactly what kind of differences you noticed in a blind test

AlexAtkin · 30-05-2012, 12:21

That's exactly my point, I DID notice a difference in a blind test.

Back when I had just gotten 512Kbit ADSL I used someones ISDN line and was astonished at how much faster web pages loaded than on my connection, despite the fact that was only 64Kbit. The difference was the latency.

Plus there are plenty of people who will swear that it makes a difference in gaming too. Because while yes, servers have different latency just as people you are gaming against have different latency. But the lower your latency, the lower overall it will be. Arguing that 16ms is nothing because the server you are accessing might be in the US and so 130ms. You are still comparing 130ms vs 146ms. You can't possibly claim with a straight face that lower latency is not going to mean an overall better experience.

Plus as I said earlier, lower latency makes it easier to achieve good throughput as your conection can actually get bogged down waiting on ACK requests.

floyd77 · 30-05-2012, 14:42

Quote:

Originally Posted by AlexAtkin

You are still comparing 130ms vs 146ms. You can't possibly claim with a straight face that lower latency is not going to mean an overall better experience.

I don't believe any human would notice an additional 16ms delay.

Face perfectly straight here.

Bonjon · 30-05-2012, 15:03

Quote:

Originally Posted by Ghozer

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 6ms, Average = 5ms

That's without any tweaks..

That's suppose'd to prove what??

I can ping and get less than 1ms ping.

It all depends what you are pinging, people don't seem to understand that getting a good ping test on a speed test is pointless, I even heard one of the major isp's prioritises traffic to speedtest.net to increase ping tests.

john22rob · 30-05-2012, 17:53

the people who are saying that ping or latency increase or decrease by 10ms or more doesn't make much different either don't know what they are talking about or are lying. try playing an online game. ie Call of duty.

ping speed of 29ms, if a player came into view i would be dead before i have even been able to press the trigger.

Ping speed of 15ms, roughly a 50/50 chance i will kill them first

in gaming every ms makes a difference. AlextAtkin clearly know what he's talking about. i can see a difference in the speed of web pages loading

1. ping speed of 15ms and 10meg down and 1meg up vs
2. ping 30ms, 100meg down and 50meg up.

which one is the fastest at gaming and loading web pages? answer is number 1.

floyd77 · 30-05-2012, 21:01

Quote:

Originally Posted by Bonjon

That's suppose'd to prove what??

I can ping and get less than 1ms ping.

It all depends what you are pinging, people don't seem to understand that getting a good ping test on a speed test is pointless, I even heard one of the major isp's prioritises traffic to speedtest.net to increase ping tests.

What he said - If i ping speedtest.net it can be 180ms, then pin SF and get 20ms. Its all relative

denomis · 30-05-2012, 23:00

Quote:

Originally Posted by john22rob

the people who are saying that ping or latency increase or decrease by 10ms or more doesn't make much different either don't know what they are talking about or are lying. try playing an online game. ie Call of duty.

ping speed of 29ms, if a player came into view i would be dead before i have even been able to press the trigger.

Ping speed of 15ms, roughly a 50/50 chance i will kill them first

in gaming every ms makes a difference. AlextAtkin clearly know what he's talking about. i can see a difference in the speed of web pages loading

1. ping speed of 15ms and 10meg down and 1meg up vs
2. ping 30ms, 100meg down and 50meg up.

which one is the fastest at gaming and loading web pages? answer is number 1.

Maybe just try sucking less at cod

Swampster · 30-05-2012, 23:29

Well I reckon if pings above 15ms are so detrimental we should be able to see some quantitative proof... try doing http://www.humanbenchmark.com/tests/reactiontime/

The test is a loaded flash module, so it runs locally.. distance (ping) to the website is irrelevant.

Surely if reaction times of less than 15ms are a necessity to differentiate between ownage and suckage, then being generous we should be able to see a reaction score of less than 30ms, but being extra extra generous we'll accept anything below 50ms as being the dogs danglies of reactionary mad skillz!

Screenshots or it didn't happen, and btw.. there is a Hall of Fame... so we expect to see scores on there too..

floyd77 · 31-05-2012, 09:43

Am i wrong to be proud of making the top 100 (200+ms though)

http://farm8.staticflickr.com/7229/7...f3c464bd_m.jpg

Proves the point nicely though I think Swampster!

OriginB · 31-05-2012, 10:48

Fight fight fight!!!

Bonjon · 31-05-2012, 11:52

Quote:

Originally Posted by OriginB

Fight fight fight!!!

While you are here, do origin have any plans to rival BT Infinity by raising their 'inferno' package to 80/20?