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23-05-2012, 18:40
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#1
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Registered User
Join Date: Feb 2008
Total Posts: 2,286
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I am getting Sky installed in my new house the day we move in next week. However, the phone line can't be activated until mid-June but will the broadband work before then? Or does it require an active phone line to work?
__________________
Build a man a fire, and he'll be warm for a day.
Set a man on fire, and he'll be warm for the rest of his life.
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23-05-2012, 18:44
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#2
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Registered User
Join Date: Mar 2012
Total Posts: 250
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Wont work till your phone lines active.
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23-05-2012, 19:38
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#3
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Registered User
Join Date: Feb 2008
Total Posts: 2,286
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Doh  No annual leave days left and for some reason they can only do the phone on a week day!
__________________
Build a man a fire, and he'll be warm for a day.
Set a man on fire, and he'll be warm for the rest of his life.
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23-05-2012, 20:37
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#4
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Registered User
Join Date: Dec 2008
Location: In your face.
Total Posts: 4,478
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Quote:
Originally Posted by Mercenary
Doh No annual leave days left and for some reason they can only do the phone on a week day! |
I don't like the sound of that cough maybe you should take a sick day 
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23-05-2012, 20:40
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#5
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Are you a God!?
Forum Helper
Join Date: Oct 2005
Location: I live, Alone.. Age: Not telling!
Total Posts: 10,604
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and whats worse, is they generally can't process a broadband order until the phone line is active/installed, then once that's done, they can process the broadband, and it could take up to another 5 days after the line activation.
__________________
Life is a tool, use it wisely and properly. Don't break it, because you can't exchange it if you do.
Life is an instrument, it needs regular cleaning, maintenance and tuning to keep it at its best.
Fear, is not knowing. Terror, is finding out.
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27-05-2012, 12:53
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#6
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Registered User
Join Date: Feb 2009
Total Posts: 9
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Hi,Will only work before the activation date if Openreach are not busy and are doing the future connections in advance of the date which often does happen...
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27-05-2012, 14:51
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#7
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Are you a God!?
Forum Helper
Join Date: Oct 2005
Location: I live, Alone.. Age: Not telling!
Total Posts: 10,604
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Unless its LLU then line and BB can be activated together!
__________________
Life is a tool, use it wisely and properly. Don't break it, because you can't exchange it if you do.
Life is an instrument, it needs regular cleaning, maintenance and tuning to keep it at its best.
Fear, is not knowing. Terror, is finding out.
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28-05-2012, 08:59
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#8
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Registered User
Join Date: Apr 2005
Location: Owlthorpe.
Total Posts: 681
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Quote:
Originally Posted by Ghozer
Unless its LLU then line and BB can be activated together!
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If it's LLU it all comes out of the same CP equipment in the exchange, if it's SMPF dial tone is provided from one set of equipment and broadband out of another but it is possible to have the broadband working down a line without the dialtone being conected.
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28-05-2012, 21:51
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#9
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Registered User
Join Date: Sep 2009
Total Posts: 4,140
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An opportune time to share a work colleague's sky nightmare. For a very long time they had both internet and TV bundles - then they decided they would switch the phone to Sky - what happened? They were treated as a new customer and were told it could be 3 weeks before resuming broadband as taking out the phone package meant they were being treated as a new customer! Eventually sorted but now cannot get decent connection to router in different part of house (wirelessly).
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28-05-2012, 23:34
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#10
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Are you a God!?
Forum Helper
Join Date: Oct 2005
Location: I live, Alone.. Age: Not telling!
Total Posts: 10,604
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Quote:
Originally Posted by swarfendor43
An opportune time to share a work colleague's sky nightmare. For a very long time they had both internet and TV bundles - then they decided they would switch the phone to Sky - what happened? They were treated as a new customer and were told it could be 3 weeks before resuming broadband as taking out the phone package meant they were being treated as a new customer! Eventually sorted but now cannot get decent connection to router in different part of house (wirelessly).
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Thats probably because sky would have been using and relying on BT tp provide the service, and had to send an order to BT to get it activated, so hadto wait for them first!
__________________
Life is a tool, use it wisely and properly. Don't break it, because you can't exchange it if you do.
Life is an instrument, it needs regular cleaning, maintenance and tuning to keep it at its best.
Fear, is not knowing. Terror, is finding out.
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29-05-2012, 14:44
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#11
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Registered User
Join Date: May 2012
Total Posts: 6
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No broadband before the phone line unfortunately, and as above; sometimes they won't be able to order the broadband until after the phone line goes active. If the phone line activation's a way off though, i'd get in touch and make sure they're placing a simultaneous order so that the phone and broadband go on at the same time.
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