Currys Chesterfield Rd tel number (not 0870 one)??

Miss_S_83 · 26-05-2008, 14:59

.. anyone know it??

Thanks

Twitcher · 26-05-2008, 15:02

I always try this before phoning any 0780 number....

http://www.saynoto0870.com/search.php

slimsid2000 · 26-05-2008, 15:03

No, but order me a chicken tikka massala will you while you're on the phone.

Rich · 26-05-2008, 15:05

It's not that kind of Currys ya daft chuff!

bus man · 26-05-2008, 15:32

You may have problems getting it as they dont want you to call stores they want you to call the call centre

Rich · 26-05-2008, 15:39

We don't always get what we want though.

Call Centres can kiss my you-know-what.

bus man · 26-05-2008, 15:45

Ive just been on the above web site and it is listed - its amasing whats on there

FORE · 26-05-2008, 15:45

Always try

www.saynoto0870.com

and help stop this daylight robbery.

Oops.........sorry already displayed..........

GillyMay · 26-05-2008, 16:02

08445 616263? Taken from a recent receipt.

Miss_S_83 · 27-05-2008, 00:32

Quote:

Originally Posted by GillyMay

08445 616263? Taken from a recent receipt.

Thanks all, did get the normal sheffield number from the first website someone suggested but no answer... been and sorted it though.. thanks xxxx

DIVA · 27-05-2008, 09:33

Yeah, I tried the same number from the say no to 0870 website and it rang for an eternity but no one answered - outcome = they lost the sale. They are pretty dire at customer service there, imo.

Rich · 27-05-2008, 09:54

What do you expect? It's DSG Group company!

And no, that does not mean I have rejected PC World before people get excited.

mbunting · 27-05-2008, 10:03

They have the 0870 numbers so that your call gets answered and you don't get so frustrated. It also means that staff in store can deal with customers in store and don't have to spend all day answering the phone !

If the query you have needs to be answered by the store (which is not unheard of but is rare) then the call centre staff can get through to the store. As the store are not inundated with calls from customers it is more likely that this call will be answered.

Is it so strange a thought that companies often do this to help customers ? I know it does not always work this way but it is usually done with good intent.

DIVA · 27-05-2008, 10:04

Quote:

Originally Posted by mbunting

They have the 0870 numbers so that your call gets answered and you don't get so frustrated. It also means that staff in store can deal with customers in store and don't have to spend all day answering the phone !

If the query you have needs to be answered by the store (which is not unheard of but is rare) then the call centre staff can get through to the store. As the store are not inundated with calls from customers it is more likely that this call will be answered.

Is it so strange a thought that companies often do this to help customers ? I know it does not always work this way but it is usually done with good intent.

If it was to help customers, it wouldn't be a premium rate line.

Miss_S_83 · 27-05-2008, 10:19

Quote:

Originally Posted by DIVA

If it was to help customers, it wouldn't be a premium rate line.

Exactly... and the woman I spoke to on the premium number did not answer my question about credit... she just said I would have to go to the store, but that is why I tried to ring in the first place, so it was a total waste of time.

mbunting · 27-05-2008, 11:18

0870 is national rate not premium rate. Companies have them (although they will soon be changing to 0844) so that customer have the convenience of one number to call and don't have to search the phone book or internet for each individual number.

Just giving my opinion so don't shoot me for that, I just happen to think that these numbers are there to help customers although I will admit that it does not always work that way.

cgksheff · 27-05-2008, 14:54

Quote:

Originally Posted by mbunting

...........Companies have them (although they will soon be changing to 0844) so that customer have the convenience of one number to call and don't have to search the phone book or internet for each individual number.

..............

Many companies have them because they take a cut of the call charges.

stanleeder · 27-05-2008, 15:07

Quote:

Originally Posted by mbunting

0870 is national rate not premium rate.

No, it's a premium rate. It's defined by Ofcom as "Special services: Higher rate'. I believe it can cost up to 8p/minute, with the owner of the number taking a share of the revenue, up to 5p/min.

Nice to know that a company can charge you nearly £5/hour for the privilege of listening to music while they make you wait until they can get round to dealing with you.

In my book 'customer service' and 0870 don't go together.