View Full Version : City Link - time between failed delivery and collection


DaFoot
09-03-2012, 12:54
Any idea how long I should leave between a (non-) delivery attempt by CityLink and going to collect parcel from their depot? I don't fancy driving over to Rotherham if it won't be back yet.

I'm assuming Rotherham as nearest depot, but who knows, CityLink haven't told me.

I've tried every phone number I can find on their website - only to get cut off after a random amount of time listening to some apparently random pre-recorded message (last one was about baths/showers!).

I'm not even convinced the driver got as far as my door quite frankly - as the tracking says failed delivery was 0850 this morning when I was definately in and no card left :rant:

Only found out the delivery had been missed because Amazon sent an email to say it had dispatched so had a look at tracking.

ChrisT70
09-03-2012, 13:04
24 hrs usually as they normally return stuff at the end of the shift. had the same thing with them before.

DaFoot
09-03-2012, 13:16
I had raised a contact/ticket with CityLink to ask when it would be back at the depot, just had a phone call to say come down between 5.30 and 7.30.

I wasn't expecting an answer from them to be honest, but it goes some way to make up for lack of delivery, at least I know where I stand :)

alchresearch
09-03-2012, 13:29
That's why they'll forever be known as s*itty link.