right my machine wont work, it still fills and drains but wont spin and the drum wont even spin when moving it by hand its stuck so anyone have any idea what it could be as the earliest i can have an engineer is mid week!!!

That exact thing happened to me - and then it just broke completely!

Hope you get it sorted, Sav. x

check there is nothing stuck in it. Ours bust a few years ago and it was the metal from bras that did it and jammed it up.

Originally posted by sugarnspice
That exact thing happened to me - and then it just broke completely!

Hope you get it sorted, Sav. x

i hpoe it dont go completly as its a relativly new machine and cost £700!!! pity the warranty has just expired!

found this... worth a read i suppose. gud luk.


A washing machine that is not spinning, or just filling and emptying but the drum doesn't revolve is one of the most common problems. Most people suspect that the drive belt has come off (or has broken ) but this is surprisingly rare compared to the most common cause of a washing machine not turning the drum - which is a fault with the motor.

This doesn't necessarily mean there's a major fault on the motor, and in fact it may be relatively easy to repair. However, there are other components that can also cause a washing machine's drum to not agitate on wash or spin so this fault potentially requires the most fault-finding.

It's easy enough to check that the belt is still on. In fact this can be done without even disturbing the washing machine (if necessary). Just turn the drum by hand from the front. If the belt has come off, then there will be a lot less resistance than usual when turning the drum. The best person to test this, is the one that usually empties the drum of clothes when it's finished a wash. They are used to the resistance on the drum as they turn it to check for items of clothing stuck to the drum. The best method though is with the washing machine unplugged and the back panel removed to see if the belt has come off or not.

If the belt has come off, then there are usually reasons for this. It's rare for a belt to come off for no reason although it can happen. Clearly if it comes off again after being refitted, there is likely to be a fault.

thanks mtheo but the drum wont turn at all:(

really crap suggestion..but have you tried turning it on and off again?

http://www.repairclinic.com/0088_11_1.asp

you could have a look at that site...lots of text but it may have something within it to help.

Originally posted by savbaby
i hpoe it dont go completly as its a relativly new machine and cost £700!!! pity the warranty has just expired!

Oh no! Hopefully you'll get yours fixed! I'm currently doing a Cinderella hand washing thing which isn't much fun with dirty little kids! :rolleyes:

You have my deepest sympathies. Life without a washing machine has to be the hardest thing imaginable. There are so many other things I could forego very happily, but a dysfunctional washing machine is the absolute pits. Hope you get it sorted quickly.