I usually buy a pre-cooked rotisserie chicken, last one i bought was dry, used it in salad instead..... I did tell the market manager a week later, he gave me another , also telling me that i should read the label next time as it tells you the time it came out of the oven that day, something i didn't know.

He also added i should have brought back the other chicken, something i didn't intend to do as i just wanted to let him know how dry it was and didn't expect another one for free, it was his suggestion to re-place it not mine.

I worked in a supermarket for a while and heard a story about some bloke who came in and asked for a refund for a bag of frozen chips. He'd saved up all the little bits of part chips until he'd filled a bag, then brought it in and asked for a refund as he was paying for full chips, not little bits of ones! I always wondered how long it took him to save up a whole bagful, and whether it was really worth the effort... (He didn't get a refund btw!)

People used to bring all sorts back when I worked in Sainsburys. Generally they got a replacement.

When I was a checkout boy at the COOP years ago, a bloke regularly used to bring back 2 litre of bottles of cider, complainig they were off. The first few times we replaced them but then obviosuly got suspicious.

Turned out he was drinking most of the cider and then 'refilling' the bottles himself... :gag:

Originally posted by Meaks
Turned out he was drinking most of the cider and then 'refilling' the bottles himself... :gag:

How did you discover that? :confused:

Originally posted by poppins
I usually buy a pre-cooked rotisserie chicken, last one i bought was dry, used it in salad instead..... I did tell the market manager a week later, he gave me another , also telling me that i should read the label next time as it tells you the time it came out of the oven that day, something i didn't know.

He also added i should have brought back the other chicken, something i didn't intend to do as i just wanted to let him know how dry it was and didn't expect another one for free, it was his suggestion to re-place it not mine. I buy a pre cooked chicken every Monday on the supermarket run from Tesco.Every one has been very moist and delicious,but I would certainly take it back if it wasnt.Once the whole chicken(still warm)slipped out of the bag onto the checkout counter(jelly and all).The cashier didnt bat an eyelid, and put it straight into the bin at the side of her.They brought us another,but I asked if I could have the previous one for my neighbours cat(was for us really)She said "Oh,no we dump them"What a waste !:heyhey:

We had a friend come round on his way back from Safeway a few years ago. He fell asleep on the sofa, so we took the opportunity to hard-boil his eggs for him to give him a shock when he got home. He came round again a few days later and mentioned that he had bought some eggs from Safeway and found they were already hard-boiled so he had taken them back and complained and got his money back plus a replacement box of eggs.

We were planning to toast his loaf of bread for him next time, but he never gave us the chance! :mad:

LOL Patchy - classic

I rarely have to take anything back to the supermarket, but a while ago I got so fed up with being ripped-off in Sainsbury's - forever being overcharged etc, that once when I bought a CD and got home to find it had the wrong CD in the case (it was in those days where someone put the CD in the case at the checkout) I phoned them up to complain, to cut a long story short - I told them I wasn't going back there (ever) and I wasn't going to post it back to them and made someone come out to my house with a replacement - they didn't like it, but they did it :thumbsup:

I once found a big dead spider in a bag of pre washed ready to eat salad.. from Safeway.
I called head office and they said that they would send an envelope for me to post it back to them, I sent it back to them when the envelope arrived.
a few days later they sent me a letter and a five pound gift voucher telling me that their lab had analysed it and had found nothing. I wish that I'd have taken it in store that way they would have had to have acknowledged it was there.

I scour all salad now to make sure that there's nothing nasty in it.

But they have gone out of business now.

Several years ago I had some major problems with a Sainsbury's product. (The story is far too long to go into here) The person that came out to my house to view the damage wanted to take the 'offending' article away for inspection. Thankfully I refused to allow them to do that, and said it could be inspected as much as necessary - in my own home.

Turns out they pulled every dirty trick in the book to try to wriggle out of responsibility and I was so glad I refused to let them take the article.

Originally posted by Hels
Several years ago I had some major problems with a Sainsbury's product. (The story is far too long to go into here) The person that came out to my house to view the damage wanted to take the 'offending' article away for inspection. Thankfully I refused to allow them to do that, and said it could be inspected as much as necessary - in my own home.

Turns out they pulled every dirty trick in the book to try to wriggle out of responsibility and I was so glad I refused to let them take the article.


oohhhh tell....just the simple version will do

Well .... just for you then ....

First I'll set the scene - new house with new cream coloured carpets and walls. Chinese banquet on the dining table ... nice bottle of red just waiting to be opened ...

As I begin to open the red, pulling the cork out, the bottle broke in half, red wine & shards of glass splashing all over table/food/carpet/blouse ...

On inspection of the bottle, the glass had a fault in it, it was very thin on one side. The lady from Sainsbury's who came out saw the bottle, looked at it and confirmed the fault, said her hubby worked for Morrisons wine dept and it is something that does happen occassionaly.

She asked if she could take the bottle (pieces) and said no need to worry about anything, Sainsbury's being an excellent company, she could see the damage, would be no arguments etc. She said her statement to HO would be sufficient.

Sainsbury's HO asked for a full statement of what happened and details of damage including estimates for replacement. Then after several months of nothing, had a letter saying as they could not inspect the bottle they would not be accepting any responsibility.

After a letter from me, Sainsbury's offered to pay 50% as a 'good will gesture'. So, a couple of phone calls and another well worded letter later ... they paid out 100% - so I got justice and a few well learned lessons in not to trust anything they say....

Took some nectarines back to Waitrose a couple of weeks back. They gave me a refund, and replaced the cherry tomatoes and strawberries that want off after only 2 days too.

Took potatoes back to safeway whilst still in date, got refund and replacement.

Not eaten Weetabix since I was 19, and had a daddy longlegs in one :gag: What was really making me feel sick was the number of times I'd thought I had a piece of grass in one...... or was it a leg? :suspect: :gag: :gag:

Get her, shopping in Waitrose! ;)

:confused: When we lived in Peterborough, Waitrose was our corner shop :hihi:

We lived in a flat across the road from Queensgate shopping centre

:rolleyes: I still can't understand why Asda has so many freezers, but only has chips peas and pizza in them :rolleyes:
Welcome to Sheffield eh? :suspect:

I took some stinky shrimp back once. I'd only bought them that day and went back within the hour. The manager took one whiff and almost threw up :gag: So much for "fresh" shrimp. Well they were on sale!

Searching through the packs of honey roast ham at Sainsbury's for one with the longest best before date, i came across a pack 2 days out of date. I took it to customer services and the lady apologised and promised to give the fresh food manager a rollicking. After i'd paid for my shopping (including an in-date pack of ham i thought i'd be a bit cheeky and took my receipt back to the customer service lady. I asked her if she'd refund me the cost of the ham i had bought. She did, and gave me £4 in vouchers for my trouble too!

-PK-