View Full Version : Mail mis-delivery - does it happen to you?
moongarden 26-09-2005, 10:59 i live in a flat which is the upstairs of a terraced house. there is an outside staircase to my front door, which is at first floor height.
I'm finding that most of my post is delivered to the flat downstairs - this happens quite a lot - i only receive post about once a week and then there are about 8 letters all crammed in the box. I've checked the dates on the frankings and they are usually sent 3-5 days previously.
i know my next door neighbour fairly well and he always passes the miss-delivered mail on but he often stays at his girlfriends and can be away for a few days at a time which adds to the delay.
is it just me or does this happen to everyone?
Originally posted by moongarden
i live in a flat which is the upstairs of a terraced house. there is an outside staircase to my front door, which is at first floor height.
I'm finding that most of my post is delivered to the flat downstairs - this happens quite a lot - i only receive post about once a week and then there are about 8 letters all crammed in the box. I've checked the dates on the frankings and they are usually sent 3-5 days previously.
i know my next door neighbour fairly well and he always passes the miss-delivered mail on but he often stays at his girlfriends and can be away for a few days at a time which adds to the delay.
is it just me or does this happen to everyone?
hiya
happens all the time to us.
we sometimes get mail for people the other side of the city....the only thing in common is house number! I usually give it back to the postman with a sarcastic comment.
fnkysknky 26-09-2005, 11:12 Ring up the sorting office and they'll put a note in with the post for whoever is delivering it. It usually happens when it's not clear which house is which.
Regulr as clockwork it happens to me may go a few weeks without a problem but then someone new starts to deliver then it's back again. Waste of time calling Dinnington sorting office.
I got some mail for another house on another street, with a similar name. I wrote on the envelope "Delivered to wrong address by postman, please re-deliver". I put it back in the postbox and a few days later it came back to me :confused:
So I saw the postman the next day, and gave it to him, and explained that I'd recieved that letter twice but it wasn't mine. He looked at it, grunted and said the house it was for was only 2 minutes away and I should have just taken it to them myself :shakes:
Well my brother is a postman and he has been telling me of the problems he has been having. He has been put on roads he doesnt know without a map, can never get into flats cus the residents dont open the door, can not find half the numbers on the streets and half of the numbers start a different road up to what he delivering on, gets put on different routes nearly every day so half the time he hasnt a clue where hes going. He has only been working there a couple of months and has been chucked in the deep end. Its not the post men that are failing at getting the mail deliverd it the managers for not doing their job. He even told me he had been given mail many of times that was not on his route. Is the house you live in clearly marked that its used as flats and not a house?
For a couple of weeks over the summer we had a temporary postie while our normal gut was on holiday. He managed to deliver one side of the street OK, but on our side he got the numbers out of synch. I live at 26, but got 28's mail, who got 30's mail. Number 24, where my mail was delivered was empty and between occupiers, so I was a frustrated bunny.
The postie got through this by arriving at random times of day, so it was 2 weeks before anyone managed to speak to him to stop him doing it, and only another month before I managed to get my hands on my letters.
One of my friends had 60 items of mail delivered in a week, all addressed to the same (but unfamiliar) person, at her address, which she had owned for several years.
We directed them all 'return to sender' and put them back in the mail, only for them all (plus several new ones) to be redelivered 2 days later. Ho hum.
moongarden 28-09-2005, 11:01 Ring up the sorting office and they'll put a note in with the post for whoever is delivering it. It usually happens when it's not clear which house is which.
i've had three conversations with them now - one to ask them where a letter from my dad had been delivered which contained a cheque (posted in buckinghamshire 1st class - arrived 5 working days later). They advised me to cancel the cheque and get it sent again.
I now find I am waiting for my CRB check forms to come through - they were posted from the Hallamshire on Friday so even 2nd class they should be here by now.
Skatiechik 28-09-2005, 11:07 Well I have to congratulate our postie who ever they are, as we even get mail delievered that was incorrectly addressed to us. Envelopes with just the first names on, and just the road name not number and there are over 800 numbers on the road ;)
We must be one of the lucky ones.
Im delighted with my postie who posted a letter addressed to my address and which when on opening I discovered was from a debt investigation company writing to my former neighbour!
Now I understand all the problems I've been having with my credit references until that lousy git moved or more probably was asked to move by my landlord for goodness knows what reason perhaps including rent arrears.
HelenLindley 09-10-2005, 10:49 I'm always getting post for my neighbours, do I have a Dyslexic postman?
honeybee 09-10-2005, 10:59 We often get post for the wrong address. One day we even got post for three different addresses and none for us. Our post keeps getting delivered to other addresses as well as we keep getting post which says delivered to wrong address on it.
alternageek 09-10-2005, 22:46 my post man just doesnt deliver my mail at all.
took a month to receive my last pay slip from a temp agency i was working at.
Skatiechik 10-10-2005, 09:22 Had another letter delivered on Saturday that didn't have the house number on just the road name.
Well done to our postie :clap:
sheff_minx 10-10-2005, 11:26 We didnt get any post all of last week (strange as there are 5 of us in the house and we were all expecting things). Today a huuuuge amount of mail through the letter box. Its like they can't be bothered to deliver if there's only one letter so they save them up.
Zenmaster 10-10-2005, 11:43 Its funny how some people expect mail everyday. I've had people ask where their mail is, in a very insistant way, but they find it hard to understand that they simply don't have any that day. Also i've been asked do you only deliver every other day. Mmmm, no, it just means you've only had post every other day. Mail is not like milk, it doesn't just appear each day automatically.
However if you haven't had post all week and then get heaps on one day, I would phone and enquire at the office, if your concerned. It could be just coincidence. But there might be an explanation. Last Friday in our office they had to hold some of the mail back, simply because there was a freaky ludicrous amount on that day for some reason. All that was held on Friday was due to be delivered Monday.
banesmabes 10-10-2005, 13:50 When I first moved to my old flat last year I had loads of mail just go missing. It wasn’t delievered to the neighbours, it just didn’t turn up anywhere. Royal Mail were very unhelpful, refusing to do anything about it unless I provided full details of each inidvidual item that had gone missing, including the day of postage, how much had been paid for postage, and the exact address placed on each one. Like I had time to ring around asking for that information from 20-odd different sources!! RM insisted they couldn’t do anything until they had this information. I really feel that they hide behind this – surely the fact that a significant amount of my mail from various locations across the country was going missing then it would indicate some problem at the local delivery office at this end – but no, they wouldn’t accept this until I had provided endless information that they knew full well I would not be able to provide for half the items. Thankfully the problems seemed to sort themselves out a few months later, but it was no thanks to RM, who seemed completely unconcerned that so much of my post was going missing – they just kept quoting back figures about Sheffield being one of the best areas in the country for delivring mail, not much consolation when approximately half your own mail is going astray.
I have moved now onto a Crescent, which is nearby a Road, a Drive and an Avenue that all have the same pre-fix. Of course I am now receiving mail for the same number houses on the other streets. I tend to drop these into to neighbouring streets on my way to/from work, as I find they just come back to me if I put them back in the postbox – even when I specifically write on the front that it has been incorrectly delievered to Crescent, rather than Avenue, etc. I just hope other people do the same for me if they are getting my mail.
A couple of years ago I had a postcard from a friend holidaying in Greece correctly delivered to me because the postman was friends with my spaniel. The card was addressed to me using just my first name & 'Ben the dog', correct road - but wrong house number - at that time we did have a regular postman, whereas now I think we get a mixture who don't build up any knowledge of who lives where - ahh, for the old days back again!
banesmabes 10-10-2005, 14:44 This is the problem you see, RM have made half the experienced posties who did the same round day in day out for years and knew it inside out, redundant, in order to save money. They now find they don't have enough postmen and need to use Agency workers, who as mentioned are thrown in at the deep end with little training, and often no map in an area they do not know. It's little wonder there are so many errors in delivery. And I'd hate to see RMs Agency bill - it's always cheaper to employ staff directly, train them up properly and give them the same round to do each day, any idiot could tell RM this!
Royal Mail are idiots.
I'm sorry but I sent a cheque off last week for something I'd bought on Ebay (see my Ebay dispute thread in general chat), it was sent on Tuesday morning yet I recieved an email 4 days later off the seller claiming he hadn't recieved it.. WTF?! :rant:
This has happened before as well, I once sent a cheque before for something I'd bought on Ebay and that went "walkies" in the post :loopy:
The seller has recommended that I used recorded delivery to send another cheque, and I'm sorry but he can bloody teacakes! It'd cost me MORE than what the cheque's worth to send recorded delivery for a start.
And even if you send it recorded there's still no gaurantee(sp?) that the cheque wouldn't go walkies again.
sometimes get mail intended for next door:loopy: , or another street nearby.. some posties must be blind!
ToryCynic 11-10-2005, 16:15 At my previous house, I was at a 40, but often got mail for 37, as we were on the end of a row, and often got 37's mail.
See here. (http://i19.photobucket.com/albums/b157/kentboy/EXCEL.jpg)
We once got a letter that looked really important for someone that lived on Woodfarm Close, which is just over a mile away from our house.. Luckily it was on my way to the bus at the top of Wood Lane so I called at the house and dropped the letter off (doing my good deed for the day, I should be a Scout :D), the woman who answered the door was really grateful, said her husband had been waiting for the letter..
The daft thing was, how in the hell did the thing get to us on Furness Close in the first place when the flipping post code wasn't the same as ours?! Did the postie just read Stannington and chuck it through any old letter box? :loopy:
Sad to say I know but IMO Posties just don't get paid enough to use their noggins, and unfortunately that seems to be the case in a lot of customer service driven proffessions, especially the retail trade it seems.
From what I've been able to ascertain the Customer Services Managers at my Landlord's outfit are paid £25,000 give/take £2-3K either way and still manage to make mickey mouse look more efficient, effective, credible and viable.
Walt Disney where are you? :help: :help: :help: :help:
Originally posted by Rich
We once got a letter that looked really important for someone that lived on Woodfarm Close, which is just over a mile away from our house.. Luckily it was on my way to the bus at the top of Wood Lane so I called at the house and dropped the letter off (doing my good deed for the day, I should be a Scout :D), the woman who answered the door was really grateful, said her husband had been waiting for the letter..
The daft thing was, how in the hell did the thing get to us on Furness Close in the first place when the flipping post code wasn't the same as ours?! Did the postie just read Stannington and chuck it through any old letter box? :loopy:
Sad to say I know but IMO Posties just don't get paid enough to use their noggins, and unfortunately that seems to be the case in a lot of customer service driven proffessions, especially the retail trade it seems.
I'm a postie... I've done the same delivery for 3 years, i deliver loads of letters with no proper address, no postcode, wrong address etc to the right houses. The handwriting some people expect us to be able to read sometimes is a joke. As i sort around 2,500 items of mail and deliver around 1,000 items a day it's inevitable there's going to be the odd mistake. It can't be many as i havent had a complaint for a couple of years, but i know that some of the posties that work with me are worse than useless. It annoys me as it gives us all a bad name. When i get back on my delivery after my day off i often get people giving me mail back thats been wrongly delivered the day before.
As for saying we don't get paid enough, i work no more than 30 hours a week, get paid for 40 and will earn around 20k this year. It's not the money, it's the fact no-one wants to do the job anymore, we can't get staff that will stay any longer than a couple of weeks.
I know what it's like to be sent out on a delivery with no map or directions, i've been a postie 10 years and have done at least 25 different deliveries. Anyone with half a brain can find their way around and anyone who can read can deliver to the right addresses. There can be problems when roads aren't signposted properly and houses have no numbers on but it's easy enough to ask and make sure you're on the right street.
Draggletail 11-10-2005, 20:46 We had ongoing problems with mis delivered for months moongarden. We would complain to the post office (think it was somewhere in Scotland) and get an apology and a first class book of stamps as compensation :loopy:
Several books of stamps later, we contacted Postwatch -
Postwatch is an independent organisation, not attached to the Royal Mail Group or part of the Government. Postwatch was set up to ensure that post offices, Parcelforce, Royal Mail and any competing postal providers, give the best service possible to you, their customer.
That got it sorted once and for all :thumbsup: Link below........
http://www.postwatch.co.uk/
:| I spent 6 months on the post. I am a highly inteligent person of 47 years of age. i have a degree and have been a respected teacher for over 20 years. Here is a list of problems associated with the job:- pathetic numbering on houses, vandalised street names, being put on a different route every day, no house numbers, dogs, dogs, appalling management, dogs, house names, wandering around areas you have never been to before, dogs, dog s**t, nasty customers, really nasty horrible customers, dealing with people with only just one brain cell, dole wallers( giving me grief about their giros), druggies. Workiing in the depot that I worked in was like working in a loonatic asylum Hey Ho!
diskoheaven 11-10-2005, 21:21 Mines not too often mis-delivered, but it frequently comes covered in writing, often circles with numbers inside them!
Anyone any idea why??
Zenmaster 11-10-2005, 21:57 the numbers are probably bundle numbers used by the postie to organize their delivery.
If you want a better service you need to complin. Without complaints the royal mail will continue to try and (literally) break the backs of their remaining dedicated workers.
Its very common for my partner (zenmaster) the get to work for six and not to make it home until after 5 - spending the entire day walking through sheff delivering thousands of items up to 120kg in a day !!!
its really very very simple. If you get a bad postal service ring them up and insist that they hire more full time delivery staff - stop upping the workload - and stop them from threatening to fire staff that have to take sick days when the job they are being forced to do can make even just walking agonisingly painful.
Originally posted by diskoheaven
Mines not too often mis-delivered, but it frequently comes covered in writing, often circles with numbers inside them!
Anyone any idea why??
As said above the numbers are the posties guide to which bundle is next, i don't bother but anyone on a newish delivery will use them, you usually tie bundles up to the end of a road if possible so the number tells the postie which road he/she is supposed to do next!
Very occasionally (as new posties get next to no help these days, thanks royal mail!) you might see a little map on a letter, we used to do this when telling a new postie in the office where to go, believe me when you get to an awkward bit on an estate you've never seen before, a little map, or a 'TL' or a 'TR' (turn left or right) on a letter can really help and save time.
You might also get a 'P' of 'PKT' to remind us when we have a parcel for the house, if the packet reminder has a number by it it's usually because the house hasn't got any mail so it will usually be marked on the house befores.
I deliver to over 700 houses every day, it would take superman to remember where 10 or 15 packets are all for without reminders! I do however avoid writing on birthday card/xmas card envelopes as i know some people do save them. (God knows why!)
alternageek 15-10-2005, 12:29 Originally posted by Kerri
my post man just doesnt deliver my mail at all.
took a month to receive my last pay slip from a temp agency i was working at.
ive also been waiting 3 months for a package sent to me 4 months ago via sea.
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