I have been sent an important document through an attachment by e-mail which I am unable to open----has any body any ideas as to what I can do or go to someone who may help me-----thanks

What's the error message? I'm guessing the attachment is a DOCX type and you don't have Office 2007?

hi dennis,
i can bring my laptop over when i collect the pvr later and you can try and open it on there if it's any help?

Steven

Tell us the file extension and we can help you in 11 seconds. Approx.

I too will guess .docx anyone else want a guess? :D

hmmm a 001 doc - it has been rar'd :D

I'll guess a very important attachment that's allegedly from a
delivery company about an un-delivered attachment, that his AV software is stopping him from downloading because it's a virus.

Flavour of the month social engineering virus wise, I've had about 3 a week.

thanks for all replies---it is docx---and I dont have office 2007-----thanks again I may get in touch with some of you later

thanks for all replies---it is docx---and I dont have office 2007-----thanks again I may get in touch with some of you later

or download it, then upload it to google docs to read it...as you dont have word

Get OpenOffice, it's free & it'll open most Office 2007 documents, possibly with a few small formatting issues, but most of the time it's fine.

http://www.openoffice.org/

If you've got Office 2003 installed just download the Office 2007 Compatibility Pack from Microsoft here (http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en), & you can open all Word, Excel & Powerpoint Office 2007 files in Office 2003 rather than having to have to arse around with Openoffice or Google docs.