kier wot a bunch of tossers, boilers broke down yet again 4 the 5th time in 2 months and yet again wont do owt about it even tho iv got 2 babies in the house freezin but apparantly thats not a priority.

i know that feeling mate with you all the way and if thay do turn up its just a bodge job:rant:

yeah totally got told about a year ago that we needed a new part 4 it but still nothing so it just keeps goin then 2 days later wen kier decide to come out its workin again then they say they cant do owt about it.

yeah totally got told about a year ago that we needed a new part 4 it but still nothing so it just keeps goin then 2 days later wen kier decide to come out its workin again then they say they cant do owt about it.
Don't pay them then, get someone else to do the job.

Don't pay them then, get someone else to do the job.

A bit hard when they do council house's, you can't just get anyone in!

yeah exactly i cud get british gas2 come out and do it but dont c why i shud wen its a service ur supposed 2 get from kier.

My council flat was a complete renovation to "Decent Homes" standard. Conducted by Kier. Here is the list of how I found it.

2 electrical sockets not fixed to the wall properly. One was glued to the wall not screwed in.

New boiler fitted. Boxing round the pipes started and stopped half way along the pipe.

Leak in one of the newly installed pipes.

Washing machine cupboard - no fixings to attach a washing machine to.

New kitchen units fitted. Handles on the cupboard doors next to each other 1½ inches difference in height.

Under the kitchen cupboards a huge pile of rubble just swept under the cupboards.

Holes in almost every wall in the house.

Painting started and stopped half way.

Interior partition windows fitted - none that fit - all with gaps.

In the kitchen:-
Switch marked up "washing machine" runs the fridge.
Switch marked up "fridge freezer" runs the cooker.
Switch marked up "cooker" does nothing at all.

Shower curtain rail not screwed in, just balanced on the brackets.

Many other niggly examples of poor workmanship.

My council flat was a complete renovation to "Decent Homes" standard. Conducted by Kier. Here is the list of how I found it.

2 electrical sockets not fixed to the wall properly. One was glued to the wall not screwed in.

New boiler fitted. Boxing round the pipes started and stopped half way along the pipe.

Leak in one of the newly installed pipes.

Washing machine cupboard - no fixings to attach a washing machine to.

New kitchen units fitted. Handles on the cupboard doors next to each other 1½ inches difference in height.

Under the kitchen cupboards a huge pile of rubble just swept under the cupboards.

Holes in almost every wall in the house.

Painting started and stopped half way.

Interior partition windows fitted - none that fit - all with gaps.

In the kitchen:-
Switch marked up "washing machine" runs the fridge.
Switch marked up "fridge freezer" runs the cooker.
Switch marked up "cooker" does nothing at all.

Shower curtain rail not screwed in, just balanced on the brackets.

Many other niggly examples of poor workmanship.

thats absoloutly disgusting that they would leave a flat like that and expect u 2 live in it. iv had 2 report them so many times 4 things that they av been supposed 2 do and havnt done properly.

A bit hard when they do council house's, you can't just get anyone in!

Only the best? :P

Ahh I didn't realise that.

To be fair, its not always their fault. I've got a really old back boiler that keeps breaking down. The same bloke has been several times, and has admitted that if it was up to him he'd scrap it as its obviously not working properly and just getting bodge jobbed. However the council won't allow it due to the cost.
We're going through the decent homes scheme sometime this year and I can't wait to get it replaced :)

how about getting a flat, first two days stripping wallpaper in bedroom to find the plaster has cracked and blown out on three walls, carnt move in as was told by plasterer walls could fall down, they came and assessed the job it as to big So 8 weeks later and 2 housing inspectors still not classed as urgent even when the inspector today put ther hands through plaster to see how bad it was :mad: was told should be done in next 50 days as its not a priority or work needed to be done. So more full rent to pay and no flat to live in.


Dont think its a Kier problem think its a Sheffield Homes issue. :rolleyes:

All I hear is negative comments about them. How come they still have the contract? How long left before it runs out?

Our boiler to has broken down tonight again, only got it fixed end of January with a new fan. Council won't come out if you have fire working, but if you have not then the council should come out. Use to come out and fix them when my daughter was a baby even when we had a fire so i am not sure when it all changed.

We had no end of problems with this house we moved in 5 years ago and it is still not right, we still not been able to put carpet down in most rooms has work so bad it will ruin them, had all the walls in the house re plastered only for them to blow and crack now waiting to have new plaster, our bay window is the old wooden type, and even the workman who came to paint them was talking to one of his boss on the phone telling him it needs changing yet told him to fill in the cracks add new wood before he paints it has it will be a new one when they do the re moding of the home and he was livid with who he spoke to. Kier them self are not bad, i hear loads of times about jobs that have been done that the workmen hate to do it the way the council tell them to do it, has many told me it is a waste has it will need doing again, but they have to do it the way they are told has wont get paid or get into trouble when the inspector comes to view the work.

To be fair, its not always their fault. I've got a really old back boiler that keeps breaking down. The same bloke has been several times, and has admitted that if it was up to him he'd scrap it as its obviously not working properly and just getting bodge jobbed. However the council won't allow it due to the cost.
We're going through the decent homes scheme sometime this year and I can't wait to get it replaced :)

yeah can understand if its an old boiler but mines only 2 years old as my house went through the decent homes scheme 2 years ago and had a brand new boiler put in since then iv had non stop trouble with it in the space of 2 years it has broke down at least 10 times so believe me the new boilers are no better.

how about getting a flat, first two days stripping wallpaper in bedroom to find the plaster has cracked and blown out on three walls, carnt move in as was told by plasterer walls could fall down, they came and assessed the job it as to big So 8 weeks later and 2 housing inspectors still not classed as urgent even when the inspector today put ther hands through plaster to see how bad it was :mad: was told should be done in next 50 days as its not a priority or work needed to be done. So more full rent to pay and no flat to live in.


Dont think its a Kier problem think its a Sheffield Homes issue. :rolleyes:

well yeah u probably r rite there its more likely it is sheffield homes cus after all i suppose kier r only doin wot they r bei told 2 do by sheffield homes. my house was a rite state wen i got it it had 2 big holes in the living room ceiling that they ad tried 2 cover up and all sorts of other things basically avin 2 av most of the house re plastered, the only reason i got mine done quicker was cus i had a newborn baby.

My council flat was a complete renovation to "Decent Homes" standard. Conducted by Kier. Here is the list of how I found it.

2 electrical sockets not fixed to the wall properly. One was glued to the wall not screwed in.

New boiler fitted. Boxing round the pipes started and stopped half way along the pipe.

Leak in one of the newly installed pipes.

Washing machine cupboard - no fixings to attach a washing machine to.

New kitchen units fitted. Handles on the cupboard doors next to each other 1½ inches difference in height.

Under the kitchen cupboards a huge pile of rubble just swept under the cupboards.

Holes in almost every wall in the house.

Painting started and stopped half way.

Interior partition windows fitted - none that fit - all with gaps.

In the kitchen:-
Switch marked up "washing machine" runs the fridge.
Switch marked up "fridge freezer" runs the cooker.
Switch marked up "cooker" does nothing at all.

Shower curtain rail not screwed in, just balanced on the brackets.

Many other niggly examples of poor workmanship.

The one marked cooker is a switch for a socket behind the cooker the holes in every wall were probably needed if you had a re wire
you should have told people about your problems because they can't be left the Clarke of works on my sites would not have had switches marked wrong that's for sure
remember you had this work done for free and let's be honest most private house tenants could not afford this kind of work doin all at once
I'm also confused about a socket glued to the wall is it surface or chased in because sometimes if they are chased in you can't get a fixing in the old Walls

The one marked cooker is a switch for a socket behind the cooker the holes in every wall were probably needed if you had a re wire
you should have told people about your problems because they can't be left the Clarke of works on my sites would not have had switches marked wrong that's for sure
remember you had this work done for free and let's be honest most private house tenants could not afford this kind of work doin all at once
I'm also confused about a socket glued to the wall is it surface or chased in because sometimes if they are chased in you can't get a fixing in the old Walls

The socket was surface fixed ... errrmmm..... glued to the wall. I drilled, plugged and fixed it myself - no problem with the wall. The socket behind the cooker of which you speak I found myself by removing the back panel of one of the cupboards that was fitted, otherwise I would never have known it was there.

As far as not being able to get a fixing on an old wall. You find a way if you've got any wits about you. You do not glue a socket to a wall so that it can hang off.

The switch marked fridge freezer is on the opposite wall to where the fridge is. The cooker couldn't possibly go against that wall as there is a work surface and a cupboard above it.

What you mention about a re-wire, the only re-wiring done was the main switch box, nothing else was touched.

Reference quote "the Clarke of works on my sites would not have had switches marked wrong that's for sure" ... Ok. Then either he didn't see this work, or he did indeed leave them marked up wrong.

I'm not particularly fond of your comment re getting the work done for free. I wasn't even here when the work was done, the flat was unoccupied prior to my moving into it and at the time this work was done. It was supposed to be renovated to "decent homes" standard. My bone of contention would be that if this work was conducted to that standard, then the "decent homes" standard requires updating and improving. I would say that shoddy workmanship should not be part of the bargain whether that is part of the "decent homes" brief or not.

I do however like the boiler. But ..... it is more held in place by the pipes that lead up to it than the 2 small screws fixing it to the fibre-glass wall. It probably is safe enough for the time being due to the strength of the copper pipes. In any case, I don't really think a boiler should be supported by the pipes really. Just the idea of it is not right. An earthquake could feasibly rip the very small screws out of the fibreglass wall, possibly bending or breaking the pipes, creating all kinds of dangerous conditions.

It's a shame you didn't put a bigger radiator in my bedroom which is on an end wall with no cavity or insulation. It hasn't been warm enough to sleep in there all winter.

well yeah u probably r rite there its more likely it is sheffield homes cus after all i suppose kier r only doin wot they r bei told 2 do by sheffield homes. my house was a rite state wen i got it it had 2 big holes in the living room ceiling that they ad tried 2 cover up and all sorts of other things basically avin 2 av most of the house re plastered, the only reason i got mine done quicker was cus i had a newborn baby.

Please don't use text speak - its against the rules, as it makes posts very difficult to read. Thanks.

All I hear is negative comments about them. How come they still have the contract? How long left before it runs out?

Oh, it's worse than that. Kier are not simply contractors, they have formed a company with Sheffield City Council. They are partners not contractors. If councils insist on contracting services out, they should do what any of us do - sack one contractor if they are not doing well enough, and getting another. I think I'm right in saying SCC have a 25 year contract with Veolia. WTF? How does that incentivise Veolia to perform well? SCC is just rolling over and letting these profiteers tickle their tummy, because they can't be arsed to provide the services themselves.

the problem is in my mind that kier have to much control over sheffield homes they have ther own call centre and have all the control over what is priority and what is not. as far as it being sheffield homes not allowing keia to replace the heating this is not so. As i said kier have all the control. Think about it? if kier replace the boiler the besides servicing they have no more income from that boiler for 5 years. but at around £300 per visit they it is far more prfitable to keep the old one going for as long as possible.

As for the problems with the refub work it is correct that most clark of works would not allow this to happen but some are in the back pockets of the contractor and if the property is not tennanted at the time of complition or the tennant is out the clark of works will more than likly not visit and with them being in the contractors back pocket more often than not the contractor have put sheffield homes under so much pressure that they will only visit 20% of the properties an way.

the contractor will do as little work for as much money possible but dont get me wrong they would rather rewire than upgrade, pe pleaster rather than pach up ( more money)

trust me i have worked closly with these contractors and some of the things make you crindge. the electrians are on around 7 quid an hour as are the plumbers Quality trades men?? and if you think about it two lads one heating system two days work 5 grand??? you do the maths.

paul12345678 its 78 pound a visit actually, you guys are a joke, sitting on here complaining about the workmen when its not their fault, why dont you try getting jobs yourselves instead of posting on here in the afternoon while everyone else is working. blame the council and management for placing restrictions on the workforce for what they can and cant do!!

yeah totally got told about a year ago that we needed a new part 4 it but still nothing so it just keeps goin then 2 days later wen kier decide to come out its workin again then they say they cant do owt about it.


I can only sympathise with the OP,intermittant faults are a bugger
to locate if the boiler is working on arrival.What i could suggest now
the weather is warming up slightly the next time youre boiler stops
working and you can do without heating and hot water is do not
reset the boiler leave it in fault code or with the red light flashing
so when the heating engineer arrives he has a starting point to work
from in diagnosing youre fault on the boiler.
P.S What model and make is youre boiler the guys on here may have come across the same fault sometime.

PI PLUMBING & HEATING
ALL PLUMBING AND GAS INSTALLATION,SERVICE,BREAKDOWN AND REPAIR
GAS SAFE REGISTERED AND FULLY INSURED
TEL:01142960561 MOB:07936743531
other MOB:07599352509

Dream on Paul12345678! HAHA, my bloke works for Kier. Gas servicing dept. For each service he does, which has 1 boiler he gets 0.7units. For each service he does which has 1 boiler, and 1 gas fire he gets 1.4 units. He gets approx £13 per 1 unit. YOU do the maths yeah? And the full system, laying new pipes/rads/boilers, they earn about £450 - depending on how many rads are in the house. So I dont know where youre prices come from! :roll: Its not a good/easy job as people think - maybe they'd take more time if tramps cleaned their homes up. They go into the worst homes EVER, the smell in my house from him is foul. And ive been in other Kier workers homes, his friends, when theyve both walked in from a job and both smell foul. Maybe people ought to clean up, and they'd probably be happy to spend more time in each home rather than passing out. Disgusting!


ETA: Not touching a boiler for 5years, youre wrong, it still has to be serviced regardless of if it was fitted 2days or 2 years ago. They need a yearly certificate, the property needs this by law. If the cert is due and that boiler has been in for 3 weeks, it will still be done! :roll:

Dream on Paul12345678! HAHA, my bloke works for Kier. Gas servicing dept. For each service he does, which has 1 boiler he gets 0.7units. For each service he does which has 1 boiler, and 1 gas fire he gets 1.4 units. He gets approx £13 per 1 unit. YOU do the maths yeah? And the full system, laying new pipes/rads/boilers, they earn about £450 - depending on how many rads are in the house. So I dont know where youre prices come from! :roll: Its not a good/easy job as people think - maybe they'd take more time if tramps cleaned their homes up. They go into the worst homes EVER, the smell in my house from him is foul. And ive been in other Kier workers homes, his friends, when theyve both walked in from a job and both smell foul. Maybe people ought to clean up, and they'd probably be happy to spend more time in each home rather than passing out. Disgusting!


ETA: Not touching a boiler for 5years, youre wrong, it still has to be serviced regardless of if it was fitted 2days or 2 years ago. They need a yearly certificate, the property needs this by law. If the cert is due and that boiler has been in for 3 weeks, it will still be done! :roll:

could not agree more a did some sub contract work for a month for sheffield homes couldn't stand the smell. As regards the op if it is an intermintent fault they could takes a few goes to fix it it is just one of those things. like monster crab says why not post exact make model and one of us may have come across a similar fault.

I can only sympathise with the OP,intermittant faults are a bugger
to locate if the boiler is working on arrival.What i could suggest now
the weather is warming up slightly the next time youre boiler stops
working and you can do without heating and hot water is do not
reset the boiler leave it in fault code or with the red light flashing
so when the heating engineer arrives he has a starting point to work
from in diagnosing youre fault on the boiler.
P.S What model and make is youre boiler the guys on here may have come across the same fault sometime.

PI PLUMBING & HEATING
ALL PLUMBING AND GAS INSTALLATION,SERVICE,BREAKDOWN AND REPAIR
GAS SAFE REGISTERED AND FULLY INSURED
TEL:01142960561 MOB:07936743531
other MOB:07599352509
the boiler is a worcester, i have left it before and not reset it but then when kier came out the first thing they did was press the reset button and the it started workin.

post which model ........ there are about 50 models of worster fitted to sheffield council houses. If you are REALLY that annoyed what I'd sugggest you do is call worcester yourself they offer a fixed priced call out fee (for all their appliances) it is £190 + vat I believe. The benefit of this is that their engineers only work on worcester boilers and will have seen faults like or similar to yours a hundred times over, and also carry enough spares to literally re build your boiler from scratch. Then what I would do is go in to your local housing office explain how many times kier have been out and present them with your bill.
good luck.

Gina

I never metioned that the fitter gets all this money...... there are some dam good blokes that work for kier i know a hell of a lot off them...... and as far as the servicing goes i sed besides the servicing.................. i have worked for 9 year in managment in soical housing and have been in more then 10,000 of sheffield homes property out of the 40 odd thousand they have so yes i have seen how good some people and how bad some people treat the housers. i was only compenting on how sheffield homes and kier opperate not the blokes that have to go out and cop for the rough end of the stick.

When the decent homes work started the 5 contractors there subcontractors where charging £4300 per heating system and the contractors charging over £5000 to sheffield homes FACT.....per system. the lads if a labour only subcontractor was getting £750 per fit FACT.

Did not wish to offend anyone just comenting on how the back companys i.e sheffield homes and keir opperate not the poor guy on the street trying to deal with these problems.

Try £450 per fit and you'll be some where near. and it was £4300 at first then dropped to £3000 towards the end then lads price dropped to £350.

Micky i am not going to get in to a cat fight with anyone but your talking from your own personal experience with one of the 5 partners as am i so dont tell me to try anything when i was the one sitting there in 2003 signing the payments for the Qs. and yes it has now dropped to £3000.

Someone somewhere is making lots of money,but people are still sat in there
homes with brokendown boilers ,something needs sorting out thats for sure.

PI PLUMBING & HEATING
ALL PLUMBING & GAS INSTALLATION,SERVICE,BREAKDOWN AND REPAIR
GAS SAFE REGISTERED AND FULLY INSURED
TEL:01142960561 MOB:07936743531
other MOB:07599352509

It is a shame when you take a look at Rotherham council.. Who are the opposite of Sheffield. You don't see any road signs up inviting people to call in Sheffield. They are totally different.