i have a LG plasma and the sound keeps going off the only way to get it back on is by switching the tv off then back on, ive been threw all the menu on audio and even done a reset but nothing seems to work and guess what just out of warrent can anyone help pleaseeeeeeeeeeeeeeeeee:help:

is it your freeview

our grundig does this when watching the built in freeview once or twice a week i know its not an ansew but its no big deal turning it off and on again does it do this when wathcin a dvd if not you could buy a freeview box and that may cure it

i don't know what it could be exactly, but next time it happens try plugging in some external speakers if you can, if that works it could be a fault on the tv speakers, if not it could be an input.

does it lose audio while watching built in freeview? or while on an external source, ie sky or dvd.

but if an external speaker set works, could be a cheaper option than having it repaired

it does it when watching sky then if i switch to freeview the sound does not work there either, solar you must have read my mined i was just thinking about it being cheaper to buy speakers but it is really doing my head in cus it gives you hope cus it works for about 2 hours the go off every 5 mins its a tease lol thanks for ya comments

Just because its out of warranty doesn't mean all is lost. There is a little known policy called "serviceable life span" or simply "service life". This is how long you should expect a product to work for and how long the manufacturer should be expected to remain responsible for servicing it. For pricey electrical products like plasma TVs the manufacturer will usually quote a service life of 3-5 years.
If you are just out of warranty you should have no problem contacting the manufacturer, mentioning the "serviceable life span" and getting them to repair or replace your TV without charge.

http://en.wikipedia.org/wiki/Service_life

this is common with a lot of LG tv's both lcd and plasma

i was gonna ring the manufature tomorrow thanks for that i will be using that line, my hope is back thanks alot dmh :)

Make sure it isnt a ball of ear wax rolling up and down your ear cannal first or you could look stupid :D

i was gonna ring the manufature tomorrow thanks for that i will be using that line, my hope is back thanks alot dmh :)

No worries :D glad to help.

You will need to be pretty firm with them though. They may well try to make out they don't understand what you are on about. Just stand your ground and tell them that you are fully aware of the "service life" and don't take no for an answer!

Just because its out of warranty doesn't mean all is lost. There is a little known policy called "serviceable life span" or simply "service life". This is how long you should expect a product to work for and how long the manufacturer should be expected to remain responsible for servicing it. For pricey electrical products like plasma TVs the manufacturer will usually quote a service life of 3-5 years.
If you are just out of warranty you should have no problem contacting the manufacturer, mentioning the "serviceable life span" and getting them to repair or replace your TV without charge.

http://en.wikipedia.org/wiki/Service_life

Oh yeah i'd forgot about that, i'd seen it on watchdog a few weeks ago, however i thought you went to the shop you bought it from, not the supplier, i'll see if i can dig it up from bbc or martin lewis

Oh yeah i'd forgot about that, i'd seen it on watchdog a few weeks ago, however i thought you went to the shop you bought it from, not the supplier, i'll see if i can dig it up from bbc or martin lewis

The shop you bought it from is the supplier :confused:
Or did you mean the manufacturer?
The shop are obliged to exchange or refund a faulty item within 90 days of purchase. After that time they are allowed to pass responsibility on to the manufacturer. Some stores will exchange/refund after 90 days but that is their choice.
If you go into a store talking about "service life" I'm pretty sure they won't have a clue what your talking about and offer no help whatsoever.
You'd be better off contacting the manufacturer direct.

Found it, its the shop, i copied this from the link below

"• It is the seller, not the manufacturer, who is responsible if goods do not conform to contract."

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

Found it, its the shop, i copied this from the link below

"• It is the seller, not the manufacturer, who is responsible if goods do not conform to contract."

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

Fair dinkum! :)
Although I still think you will be met with a blank expression if you try to talk to anyone in a shop about 'service life' or 'goods not conforming to contract'. :roll:

Might be an idea to print off the info in the link provided by Solar Jetman. :)