View Full Version : [Query answered] Open suggestion to the Sheffield forum Mods


woodmally
24-08-2009, 13:03
Hello

I have an open suggestion to the forum mods. why is it that when a thread is deleted and people ask about it the response is ask the help desk.

This will do two things

1) increase the queries going to the helpdesk.

2) The other people posting a thread that has already been removed.

If you post a reason why a thread has been removed. We will then know not to post a similar thread. Hence people do not make the same mistake twice.

medusa
15-09-2009, 17:59
More threads are removed from the forum than users will ever know about. The vast majority of them are advertising and spam and they're posted irrelevant of it being against forum rules to post them.

If we discuss on open forum why a thread was removed then that reduces the forum to a set of arguments about whether a thread should have been allowed, which brings the whole tone of the place down.

On top of that, the increase in moderating time needed to post a thread to explain for every thread removed just isn't viable, especially if you consider all of the spam threads and advertising which are routinely removed. We do try to leave a thread if very prominent threads are removed, but it's not something that we're going to consider for all threads because it just isn't viable on the scale of the whole forum.

If people really can't work out why the thread was removed and still need an answer then that's what the Helpdesk is for. By using the Helpdesk you know that you're talking to a member of the admin team who will review the thread removal and report back to you. We don't have any problems with the number of queries coming to the Helpdesk and you'll be asking someone who can actually answer your query, rather than opening a thread on the forum and just hoping that an admin spots it.