Hi I'm just wondering what people think of Overclockers? Seen there has been issues with them but seeing as the posts are a little old figured it was worth asking again :)

had nothing but good trade with them. they are not the cheapest out there but ive found them to be very reliable which is sometimes better than cheap.

Edit: only ever bought components from them though, never a whole system.

^^

This. To the letter.

I agree with the above. A friend of mine bought one of their pre-built systems about a year ago and had no problems with it.

I bought something from them once, didn't have a problem.

I placed a big order with them once. They were good.

Ordered a few things, found them a bit pricey and usually stick with ebuyer/Aria.

Hi I'm just wondering what people think of Overclockers? Seen there has been issues with them but seeing as the posts are a little old figured it was worth asking again :)

As others say, not the cheapest but pretty reliable.

I've found that their user reviews are cherry picked to give an overly rosey view of the products they sell, submit a less than stellar review and you'll see they hardly ever make it onto the website.

Only problem I've had with them is when stuff turns up faulty. They're supposed to collect but insist you post it back to them, then start refusing to respond to emails when you ask for postage costs to be returned.

Their internal "mail" system seems to be primarily designed to selectively ignore the customer.

Dabs got fined in the high court for doing the same thing. Costs for return of faulty goods must be paid by the retailer, not the consumer.

I ended up having to threaten the MD with a court appearance before they suddenly started listening. Got all the monies back in the end.

So, to sum up, they're pretty good when things work as intended, but absolutely abysmal when it doesn't.

Having said that, these issues pale into insignificance compared to some of the problems I've had with eBuyer. That is one company I would never ever use again... truely terrible.

A few of you have mentioned that they have higher prices than other places. Can you recomend anywhere for good prices? I'm getting 4gb memory as a present for someone (the memory inside your pc, not to carry round)

Ebuyer, Aria would be good for a larger order but there postage is high, so it only saves you if you make a large order.

As already been said they are ok when things work but are a nightmare if you have a doa.
They tell you wrong info too. I wanted an SLI mobo and was recomended a Crossfire. As i had 2 nvidia cards i obviously didnt want crossfire so i questioned his recomendation and was told it definatly is SLI.
It wasnt and as the board had no actual fault they would let me return it.

A few of you have mentioned that they have higher prices than other places. Can you recomend anywhere for good prices? I'm getting 4gb memory as a present for someone (the memory inside your pc, not to carry round)

http://www.crucial.com/uk/ is very good for memory.

I use them for larger orders, over £300 or so.

Dont tend to use them for smaller orders so much, though actually thats changed somewhat with the free delivery on offer for >250 forum posts.

I tend to time my orders when they have decent weekley offers on. I guess thats why I dont consider them more expensive than the other 2nd divison, poor returns service, etailers mentioned on this thread. Seriously, would you buy a full builds worth of gear from Ebuyer or Aria? No chance.

Seriously, would you buy a full builds worth of gear from Ebuyer or Aria? No chance.
yup, and have done many times, and will continue to.