View Full Version : BT Sheffield call centre


waxy chuff
13-03-2003, 09:46
Does anyone know the address of BT's local call centre? Bit of an emergency, cheers!

GrahamY
16-03-2003, 14:48
I think that may be on a 'need to know' basis, if you ring BT and they tell you, then I'm wrong!

Sidla
16-03-2003, 16:04
Isn't there a really tall building with the BT logo on in the centre somewhere? It can't be that much of a secret!

GrahamY
16-03-2003, 16:13
You refer, of course, to Telephone House which houses the local offices. The call centre is not in there.

Sidla
16-03-2003, 16:15
Ah, that would be it then.

As Graham said before, I would ring them up to see if they tell you.

misterm
16-03-2003, 16:40
Theres on just off junc 3 of the M18 near yorkshire outlet. Thats the only BT one I know of locally.

Lickszz
16-03-2003, 17:56
There is something across from the Sheff Wed ground. Not sure if it's BT or just Directory Enquires though. I know that some Blue Arrow agency or something employs the workers there.

vin rigby
17-03-2003, 23:28
Call centre is at Hillborough but heard going to India - lousy money and unbelievable shift system changed at short notice for agency staff, unless you are pukka BT staff - twice the wage and best shifts.

alchresearch
20-03-2003, 19:31
Yeah, it's somewhere near the road Hallam FM is on.

crimbo
21-03-2003, 22:37
I don't know>

jansheff39
25-03-2003, 10:11
I used to work at the BT call centre at Hillsborough but it may have shut now, if it's still there its opposite the Sheffield Wednesday ground, You could try contacting Blue Arrow recruitment they handled the contracts, but I'm talking 4 years ago, hope this helps

stressed_mum
08-04-2008, 00:04
Call centre is at Hillborough but heard going to India - lousy money and unbelievable shift system changed at short notice for agency staff, unless you are pukka BT staff - twice the wage and best shifts.

I work for BT & as on a 30 hour week i'm on 17000 a year I personally think that's a good wage (agency BTW)

The DQ centre you are refering to in hillsborough moved to Sheffield city centre & you can't miss it it's 14 floors high for pitys sake!!!

*_ash_*
08-04-2008, 00:08
I work for BT & as on a 30 hour week i'm on 17000 a year I personally think that's a good wage (agency BTW)

The DQ centre you are refering to in hillsborough moved to Sheffield city centre & you can't miss it it's 14 floors high for pitys sake!!!

17000 on agency? Are you a supervisor?

DList
08-04-2008, 01:29
When i worked there it was for manpower and it wasn't 17k...!

It's on Charter Row...

s2goon
08-04-2008, 01:37
very easy to get 17k on a 30 hour contract when i was there last year, regret leaving now:(

*_ash_*
08-04-2008, 01:49
very easy to get 17k on a 30 hour contract when i was there last year, regret leaving now:(
Which agency was that?

s2goon
08-04-2008, 02:04
Which agency was that?

Manpower, I think thats the only one they use, not quite 30 hour contracts but they offered full-time or 28 hours when i was there, 7.30 per hour basic but the bonuses were brilliant and very easy to get, training and general atmosphere of the place was ba-ba though:surprised

*_ash_*
08-04-2008, 02:35
Manpower, I think thats the only one they use, not quite 30 hour contracts but they offered full-time or 28 hours when i was there, 7.30 per hour basic but the bonuses were brilliant and very easy to get, training and general atmosphere of the place was ba-ba though:surprised

Forgive my ignorance, but 7.30 an hour, that's only about 11k a year.

What sort of bonuses are there? To increase your wage by 1.5 seems very good bonus wise! What are they selling? I assume you can't earn 17k on DQ.

coopster1974
08-04-2008, 07:06
Ah Hillsborough DQ - met the love of my life there!

jayne67
08-04-2008, 09:30
Ah Hillsborough DQ - met the love of my life there!

I used to work there. 2000-2002/03 approx. Maybe I know you.....

Jayne

coopster1974
08-04-2008, 10:01
I was there about 13 years ago for a couple of years. The Mrs was there till about 7 years ago

lee79
08-04-2008, 10:19
You refer, of course, to Telephone House which houses the local offices. The call centre is not in there.

Are you sure?

coopster1974
08-04-2008, 10:24
Depends what you mean by call centre - in Tele house there are sales and fault call centres

jayne67
08-04-2008, 10:35
Directory enquiries moved from Hillsborough to Tele House, but I don't know if its still there.

Jayne

Dave h-j
08-04-2008, 10:39
Are you sure?

That was posted 16-03-2003 - at which time there wasn't/may not have been.

*_ash_*
08-04-2008, 11:40
I was there about 13 years ago for a couple of years. The Mrs was there till about 7 years ago

I was at Hillsborough for about 2-3 years sometime around 94. (agency, more than likely know you if you were in the main callcentre)

I'm interested in last nights posters letting me know what the DQ staff get now for full time (agency).

lee79
08-04-2008, 11:43
That was posted 16-03-2003 - at which time there wasn't/may not have been.

Good point! Who resurected this one :smile:

stressed_mum
09-04-2008, 09:09
I used to work there. 2000-2002/03 approx. Maybe I know you.....

Jayne

I bet you know my dad then jayne!!

stressed_mum
09-04-2008, 09:20
No unfortunately DQ closed down completely in feb 07.

I went onto Inbound sales (as an advisor not a manager) - so basically taking calls from customers who want to order a phone line of broadband, changing ppls packages onto more suitables, doing account reviews (again leading to change in packages), the bunuses then made up the rest.


PS I resurrected it!! dunno why, didn't even look at the date on it TBH!!
The atmosphere was really good when I was there

spooferman
09-04-2008, 11:05
I Think the Tower and th NCP are due to be knocked down some time in 2011

Petrol Girl
09-04-2008, 11:50
The local call centre is probably in India now.

Good luck understanding them if you need to ring them.

stressed_mum
09-04-2008, 12:43
I Think the Tower and th NCP are due to be knocked down some time in 2011


There have been rumours about it but TBH they're gonna have to pay BT a hell of a lot of money to relocate if they do!

spooferman
09-04-2008, 16:19
i think the legal team has alread moved out,

satman2222
09-04-2008, 18:54
I Think the Tower and th NCP are due to be knocked down some time in 2011

It ain't coming down - we costed it at 5m + just to move the telephony............... ;) They changed their minds about needing that bit of land.