I'm on NTL World Broadband and get cut of or can't get on at all, with dial up i could get on anytime of day but with BB some days i can't get on till gone 12 midnight. Anyone else having troubles with BB, i thought with BB you couldn't get disconected?

Well Broadband is 'always on' which isn't quite the same as can't get disconnected. I was on NTL down in Luton and their broadband service was horrible though never as bad as what you describe. Something I found helped my connection was setting a proxy manually, their luton ones were awful but setting it to use the cambridge ones resulted in a much more reliable service for me, it might be worth trying. More info here:
http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html

I am having probems with broadband as well.

Get cut off every half and hour or so, sooooo annoying.

But some days it is fine, some days it is not.

Originally posted by Nazo
Well Broadband is 'always on' which isn't quite the same as can't get disconnected. I was on NTL down in Luton and their broadband service was horrible though never as bad as what you describe. Something I found helped my connection was setting a proxy manually, their luton ones were awful but setting it to use the cambridge ones resulted in a much more reliable service for me, it might be worth trying. More info here:
http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html Me and NTL

Dear Mr. Slater,

Thanks for your recent email.

Sorry to hear about your connection problems.

Please can you let us know if you get an error message when you are disconnected,and if the lights on the modem are solid or flashing.

Have you tried connecting at peak times with all phones, sky boxes etc., disconnected from your phone line to see if this makes a difference?
It is possible that one of your filters may be faulty and doing this test you will be able to try swapping the filters on the modem to test them.

We look forward to hearing from you,

Kind regards,

Kevin
NTL Technical Support Team.



--Original Message--
From:
Date: 05/23/05
To: adsl.support@ntlworld.com
Subject: Re: RE:Re: RE:Re: RE:Re: RE:Cut off again [#4313615]

Yes i was sent 2 speed touch ADSL Filters and yes they do work so why do i
still get Error 0680 There was no dial tone from time to time?

I know people on Wanado and other ISPs are all having troubles being cut
off.......it seems broadband ain't that great after all.

If i can get online most of the day without any problems then why do still
get cut off a peak times?

Jon

----- Original Message -----
From: <adsl.support@ntlworld.com>
To: <>
Sent: Monday, May 23, 2005 2:03 PM
Subject: RE:Re: RE:Re: RE:Re: RE:Cut off again [#4313615]


>
> Thank you for your reply.
>
> All BT sockets must have filters plugged directly into them.
>
> Please do this! If you do not have a filter for the line please un-plug
> the device until you get a filter for it.
>
> If you have Sky, Alarm Systems or Fax Machines please do the same with
> these.
>
> Regards
>
> ntl: Support Team
>
>
> --Original Message--
> From:
> Date: 05/23/05
> To: adsl.support@ntlworld.com
> Subject: Re: RE:Re: RE:Re: RE:Cut off again [#4313615]
>
> The error message reads Error 0680 There was no dial tone
>
> Jon
> ----- Original Message -----
> From: <adsl.support@ntlworld.com>
> To: <>
> Sent: Thursday, May 19, 2005 6:58 AM
> Subject: RE:Re: RE:Re: RE:Cut off again [#4313615]
>
>
>>
>> Thank you for your reply.
>>
>> If you move the mouse down to the bottom right hand corner of the window,
>> a small double sided arrow will appear, stretch the box open and get the
>> full error number if possible.
>>
>> Regards,
>>
>> Lawrence
>>
>>
>>
>> --Original Message--
>> From: [email]email]
>> Date: 05/18/05
>> To: adsl.support@ntlworld.com
>> Subject: Re: RE:Re: RE:Cut off again [#4313615]
>>
>> Dear NTL
>>
>> My problem begins with 06 hope this helps
>>
>> Jonathan
>> ----- Original Message -----
>> From: <adsl.support@ntlworld.com>
>> To: <.com>
>> Sent: Monday, May 16, 2005 7:03 PM
>> Subject: RE:Re: RE:Cut off again [#4313615]
>>
>>
>>>
>>> Dear Sir,
>>>
>>> Please click on the Freedom Broadband icon and click connect. If the
>>> connection is going to fail, you will have a white box appear on the
>>> right
>>> hand side of the connection box. It will give you an error message at
>>> the
>>> end which starts with a 06 or a 07. Please note down this error and send
>>> it to us
>>>
>>> Kind Regards,
>>>
>>> Laura
>>>
>>> ntl: Freedom Support Team
>>>
>>> http://www.ntlworld.com
>>>
>>> *****FOR YOUR INFORMATION*****
>>>
>>> HELPLINE NUMBERS
>>>
>>> Freedom Dial-up Technical Support: 0906 956 0010
>>> Freedom ADSL Technical Support: 0906 956 6000
>>> Customer Support/Sales: 0870 445 0445
>>> Service Announcement Number: 0800 052 0124
>>>
>>> E-MAIL ADDRESSESS
>>>
>>> support@ntlfreedom.com
>>> adsl.support@ntlworld.com
>>> enquiries@ntlfreedom.com
>>> billing@ntlfreedom.com
>>> sales@ntlfreedom.com
>>>
>>>
>>>
>>>
>>> --Original Message--
>>> From: .
>>> Date: 05/16/05
>>> To: adsl.support@ntlworld.com
>>> Subject: Re: RE:Cut off again [#4313615]
>>>
>>> It the ADSL Light that flashers and i get this message
>>>
>>> Contact Helpdesk
>>>
>>> Automatic contacting of the helpdesk is not possible.
>>>
>>> Please call the helpdesk phonenumber provided by your service
>>> provider.Prepare to provide the following information to the helpdesk
>>> operator when requested.
>>>
>>>
>>>
>>>
>>>
>>> Test Error
>>>
>>> 28
>>>
>>> Device
>>>
>>> SpeedTouch 330
>>>
>>> Software Version
>>>
>>> 301.0.0.12
>>>
>>> Operating System
>>>
>>> Microsoft Windows XP Professional
>>>
>>> Processor
>>>
>>> x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1512 Mhz
>>>
>>>
>>>
>>> ----- Original Message -----
>>> From: <adsl.support@ntlworld.com>
>>> To: <.com>
>>> Sent: Sunday, May 15, 2005 8:00 AM
>>> Subject: RE:Cut off again [#4313615]
>>>
>>>
>>>>
>>>> Dear Jonathan.
>>>>
>>>> Thank you for your recent e-mail.
>>>>
>>>> I do apologise for any loss of services that you probably have. I check
>>>> your account and i found out that you have been connected plenty of
>>>> times,
>>>> so i can understand that this is not a problem, that occurs during the
>>>> whole day but just some times.
>>>> Unfortunately you didn't provide in your e-mail, some more information
>>>> of
>>>> what is the exact problem that you experience and what are the symptoms
>>>> of
>>>> the problem. Can you please provide us some further information about
>>>> your
>>>> problem, like:
>>>>
>>>> When you are loosing connection do you have two solid green lights on
>>>> the
>>>> modem, or one of them is start flashing and which one it is.Also what
>>>> is
>>>> the error message that you have when you are not able to connect.
>>>>
>>>> With information like the previous we will be really glad to help you.
>>>>
>>>> Kind regards
>>>>
>>>> Anastasios
>>>>
>>>> NTL:Freedom
>>>>
>>>>
>>>>
>>>> --Original Message--
>>>> From:
>>>> Date: 05/14/05
>>>> To: adsl.support@ntlworld.com
>>>> Subject: Cut off again[#4313615]
>>>>
>>>> I couldn't get online again for most of the day i will spam this site
>>>> until i get a reply or not pay anymore...why do i get cut off i wont
>>>> pay
>>>> 75p to find this answer, answer me or i will stop paying my £15.99 or
>>>> whatever it is a month and i'll get intouch with BBC watchdog.
>>>>
>>>> Unhappy NTLworld payer
>>>>
>>>> Jon

Oh you're on ADSL? My problems with NTL were on cable so that page I gave you probably won't help too much. I know it doesn't really help you but my ADSL connection is rock solid, I think in the six months I've had it there has only been one occasion when it went down for a couple of hours and I use it at all hours of the day. These problems are not symptomatic of broadband but either a fault in your equipment or your at your providers name.

A good forum for you to try is www.ntlhell.co.uk there are a lot of experienced ntl users and ntl technical support staff who frequent that forum and actually know what they are doing so there is a good chance you could get some help there.

when i first read this post about 3 hours ago i was thinking to myself ive got a really good connection , but now im been dc every 5 minutes

im on bt broadband by the way:mad:

I'm on bt broadband and have been having problems for the last few days, sooooo frustrating!!

frustrating!! :rant: i keep getting cut off like every 2 mins :rant: Grrrrrrrrrrr.

mine as been at it too,im on adsl too,but im on aol.but aol always get cut off,but today has been the worst ever.

>>>>
>>>> I couldn't get online again for most of the day i will spam this site
>>>> until i get a reply or not pay anymore...why do i get cut off i wont
>>>> pay
>>>> 75p to find this answer, answer me or i will stop paying my £15.99 or
>>>> whatever it is a month and i'll get intouch with BBC watchdog.
>>>>
>>>> Unhappy NTLworld payer
>>>>
>>>> Jon [/B][/QUOTE]

I was bemused one time to learn that NTL "flicked the switch" to the "off" position on us once, and that they cut my call off at 2000 hours as everyone simply went home...

I didn't think NTL did an ADSL service...

If it is a USB modem, then ditch it and buy an ethernet one; that was the source of my problems with PlusNet's ADSL!

HTH,
:)

I'm on NTLWorld i'd love to come off NTL but i read the small print and you have to pay £100 if you want to disconnect with thier service. After 12 months i'll be ok :rolleyes:

Originally posted by Jon
I'm on NTLWorld i'd love to come off NTL but i read the small print and you have to pay £100 if you want to disconnect with thier service. After 12 months i'll be ok :rolleyes:

I thought Sheffield was a Telewest town, and not a NTL one?

:)

Originally posted by amhudson119
I thought Sheffield was a Telewest town, and not a NTL one?

:) I saw the advert on telly and phoned them, gave them all my details..a few days later i was sent my modem with missing cd to get me connected..so i phoned them and they sent me out a cd which was the wrong one..so i phoned again and they sent the right one out :rolleyes: I had dial up for 4 years without being cut off once that was with Freeserve now wanadoo.

I on broadband - with dial up it disconnected every 2 hours and that was that....but my broadband connection is VERY unstable at least 2 days a week!!

:thumbsup:

Originally posted by Shiesh
I on broadband - with dial up it disconnected every 2 hours and that was that....but my broadband connection is VERY unstable at least 2 days a week!!

:thumbsup:

That's why I got annoyed with ADSL, it would play up constantly, but I'm writing this on NTL's BB using a PCMCIA card in my laptop, and a wireless router transmitting through the house, and it is working fine.

It was a pain in the backside at the beginning, but now, the service is very good.

:)

I am supposed to have a 1Mb connection from 3 months ago.
From upgrade (to 1Mb) my connection has been slower than dialup!

Since then I have been fighting with my ISP (v21.co.uk) to sort it out. As I am on a datastream product moving would involve ceasing the line and re-activating elsewhere, with all the cost and hasstle that involves.

ISP supposed to be moving me to IPStream soon, hopefully that will sort it (Datastream allows line limits to be pushed further than IPStream so can have serious issues cos pushed too far!).

I am on the Wadsley Bridge exchange....Anyone else on this exchange having problems with speed/connections?

I get cut off too!!!! I'm on ask4's 8meg broadband and its okay, once you get over the initial hurdles of hassle... But there's a fair ammount of "down time" - usually when I've got my knickers in a knot over something - ie need to check bank to see if i've got cash for shopping lol... I know they've got to do essential maintenance etc, but I wish they'd ring and tell me about it first! lol

I got cut of last night about 3am ish while taking to a member of this forum on MSN Messenger, since then i couldn't get back online until about 6.55pm when i got a phone call.

When i picked up the phone no one was there so i put on the pc and it worked just fine :confused:

I've been having problems with my BT Broadband recently. It loses connection about every few hours or so and I have to re-dial all the time. Mine is an ADSL modem as well.

Some days when I first switch my computer on I can't connect to the internet at all and I have to unplug the modem from the USB port and re-insert it after 30 seconds for it to work.

I thought broadband was the future?!

Originally posted by Jon
I got cut of last night about 3am ish while taking to a member of this forum on MSN Messenger, since then i couldn't get back online until about 6.55pm when i got a phone call.

When i picked up the phone no one was there so i put on the pc and it worked just fine :confused:

Had an idea - if you have a Pace box (I believe it works with the newer Samsung's too), but once the box has fully loaded, and you are on a channel, press: "up" down" "blue". You should then presented with a typically hidious-looking NTL screen with its awful pinky background. Anyway, hit "more" and continue until you reach "User Information 3". Then on the "QoS" section either ''stb-light.cm'' (1Mb) or ''stb- <something-a-rather>.cm for the 2Mb service.

If "not available" or something that suggests the internet has 'packed-up' appears, then it is NTL's end; ring them up and tell them you've been disconnected. They'll then press a button their end and Bob's your uncle - you're away!

Originally posted by nez75
I've been having problems with my BT Broadband recently. It loses connection about every few hours or so and I have to re-dial all the time. Mine is an ADSL modem as well.

Some days when I first switch my computer on I can't connect to the internet at all and I have to unplug the modem from the USB port and re-insert it after 30 seconds for it to work.

I thought broadband was the future?!

TBH, those USB modems are pants, we had one with PlusNet, and USB devices take quite a bit of power from the motherboard (which in-turn takes power from the CPU), whereas an ethernet connection does not have this issue. So, we bought an ethernet modem, and popped the RJ11 cable from the micro-filter into the modem, and we were away!

Now, with NTL, we have a router with built-in modem and have it pumped around the house! :)

Originally posted by amhudson119
Had an idea - if you have a Pace box (I believe it works with the newer Samsung's too), but once the box has fully loaded, and you are on a channel, press: "up" down" "blue". You should then presented with a typically hidious-looking NTL screen with its awful pinky background. Anyway, hit "more" and continue until you reach "User Information 3". Then on the "QoS" section either ''stb-light.cm'' (1Mb) or ''stb- <something-a-rather>.cm for the 2Mb service.

If "not available" or something that suggests the internet has 'packed-up' appears, then it is NTL's end; ring them up and tell them you've been disconnected. They'll then press a button their end and Bob's your uncle - you're away! Ring Them up at 75p a min you mad ;) thanks amhudson for the tip :thumbsup: cheers mate.

Originally posted by Jon
Ring Them up at 75p a min you mad ;) thanks amhudson for the tip :thumbsup: cheers mate.

And have you noticed that they never mention that it is 75p a go - from 08000522000 they sneakily transfer you over.

:( Cost me the budget of a small country yesterday to phone NTL at 75p a minute :rant: 24 hours i was off line for and now it works fine :confused: but for how long this time.

One ****** of NTL user ;)

Originally posted by amhudson119
And have you noticed that they never mention that it is 75p a go - from 08000522000 they sneakily transfer you over.
Impossible. If you dial a freephone number then it's a free call. The only way it can become premium rate is if you hang up and redial.

NTL UPDATE

Dear Customer

Thankyou for your recent email.

I am sorry to hear that you are experiencing problems with the service. You were due a call back this evening regarding your problem you are having with your connection. Our faults team have looked into the connection problem and work is being carried out by BT on the exchange that services your connection. Once the work has been completed BT will contact us who in turn will contact yourself.

Kind Regards,

Stephen

ntl: Freedom Support Team

Originally posted by Lurch
Impossible. If you dial a freephone number then it's a free call. The only way it can become premium rate is if you hang up and redial.

Yes, but when you get popped through the system it seems to change you to the 75p per minute cost, as soon as you press '3'.

Alex - :)

I'm thinking of sending BBC TV show Watchdog an e-mail asking them to investigate Broadband not just my ISP but all of them. What to do you think a good idea or what?

Originally posted by Jon
I got cut of last night about 3am ish while taking to a member of this forum on MSN Messenger

LOL - just noticed this one Jon...were you 'taking to me' !! I was quite taken by you too...LOL!!

Re disconnections....with dial up I had a very stable connection but it just reset every 2 hours since going on ADSL when it works it is great as can be connected for hours on end..but when it doesn't work it is a nightmare...you could be back online in 2 minutes or 2 days!!

I couldn't get on yesterday....BT checked line (no faults) called ISP (no faults) ran diagnostic checks on modem (working correctly) ran Anti-Virus Software (no problems)....today fine!!

Is there a gremlin out there somewhere just disconnecting users out of spite!! Or could it be the increasing amount of internet users gridlocking the web???? :suspect:

Originally posted by Shiesh
[B
Is there a gremlin out there somewhere just disconnecting users out of spite!! :suspect: [/B]

I think there is. Had BB for just a fortnight now and get one diconnect every evening,- usually around 2220 but this evening it happened at 2150. re-connection doesn't work but if I cancel the dialog and use the connectoid for a new connection it syncs straight away. Weird ! :huh:

Originally posted by amhudson119
Yes, but when you get popped through the system it seems to change you to the 75p per minute cost, as soon as you press '3'.

It doesn't. You either dial the freephone number and stay connected to that or you dial a premium rate number and stay connected to that. You can be transferred from one place to the other, but it won't make any difference to your call cost.

We had similar problems when we first switched to Wanadoo broadband.

The instructions tell you to put the filters on each phone socket, but because we wanted to connect to an upstairs extension (which we were told wouldn't be a problem), having a filter on there and on the main socket, meant it was being double filtered, so we had to take off the filter downstairs.

It would work fine all day, then after about 9pm we'd start losing the connection. The problem got worse each day and got to the point where it would only connect for a few minutes at a time. Wanadoo wouldn't order a test to see if there was a leak on the line unless we tried plugging the modem in to the main socket downstairs.

In the end we bought a good quality 10m adsl cable so we could plug in the PC to the main phone socket downstairs. It's been fine since, with no problems at all. We've just switched to a wireless modem router at the weekend, and all seems fine (of course, now I've just jinxed it!)

It sounds like there's something dodgy going on, with so many people, using different ISPs, getting disconnected so much.

Guess what couldn't get on again last night...buy hey ok again during the day....:mad:

I am getting annoyed now though as I really enjoy coming on here on an evening once all kids in bed etc!!

Nevermind - will have to get used to this new slot if bloody thing continues to disconnect at night!!

:rant:

HazyJane, ADSL modems are unfiltered, it's only the telephones, faxes, sky boxes etc... that are filtered on an ADSL line.

Also, there is no need to use a specific "high quality" ADSL lead as the signal has travelled for miles over some dodgy BT lines submersed in water with loads of joins etc... The final 10m in your house isn't going to make all that much difference, as long as it's wired properly with some reasonable quality cables and sockets it will work as well as it ever will, a better than normal telephone cable won't make it a better connection.

Wanadoo won't start doing tests until you plug the modem in to the socket downstairs, and with the lower half removed if it's one of the newer type sockets, because it could be your cabling that's at fault. If it all works fine with just the modem plugged into the master socket then it's not their problem as it's working fine inside your home, the extension wiring is up to you to sort out.

Most of the dodgy goings on with disconnection are incorrect use of filters, use of cheap crap filters, dodgy wiring or all 3 and anything else that can affect the connection, including BT lines themselves.

being quick here as connection down yet again....connects for 3 mins then cuts out...!!

Have called BT who have at last acknowledged there is a major fault at my exchange (Sharrow) so they have taken my mobile tel no and will update me on the progress!

Very good you may think - but there again it has taken 3 phonecalls to BT/ISP and Time Computers to resolve or indentify even!!



:rant:

:rant: I've been offline for the last 35 hours :rant:

Originally posted by Shiesh
LOL - just noticed this one Jon...were you 'taking to me' !! I was quite taken by you too...LOL!!

Re disconnections....with dial up I had a very stable connection but it just reset every 2 hours since going on ADSL when it works it is great as can be connected for hours on end..but when it doesn't work it is a nightmare...you could be back online in 2 minutes or 2 days!!

I couldn't get on yesterday....BT checked line (no faults) called ISP (no faults) ran diagnostic checks on modem (working correctly) ran Anti-Virus Software (no problems)....today fine!!

Is there a gremlin out there somewhere just disconnecting users out of spite!! Or could it be the increasing amount of internet users gridlocking the web???? :suspect: If i remember rightly you were topless :heyhey: when you turned your web camera on :wow: and all did was to watch your tv in the back ground :hihi: :D innocent times when we could both get online :P

Was that meant to be our little secret lol

I have been with 2 broadband providers, first was freeserve, now wanadoo, who were ok but bot great.

Then I moved to eclipse internet because they had good packages which suited me and because they rated highly on http://www.adslguide.org.uk which I found to be really useful.

I have only once been unable to log on and that was for about 10 mins, when I had logged on the service was normal.

I would recommend.

At work we use nildram for adsl, although they were bought out by someone and I can't remember who. We had problems with them yesterday as they were doing some upgrading work, but that was the first time we had problems with them in the last 10 or 11 months,

My mate is with wanadoo and can only get online after 10pm. :P two days on the trot i've got on :suspect: have i spoken too soon.

My problem is going from bad to worse....BT fault has been rectified but still cannot get onto the internet....!!

My ISP have asked me to uninstall my USB ADSL drivers and reinstall....guess what uninstalled now wont reinstall...appears CD maybe damaged/corrupt (but fair enough it has been in a drawer for ages...)

New CD arrived reinstalled but STILL won't connect so now they think it is my modem/Zoom box but are proving reluctant to send me a new one at their expense!! Just keep having me sat at computer trying x, y, z!!

I have now just set up a pay as you go account and gone back to dial up on the proviso I will bill them c**** for the extra cost!!

:rant:

Humphhh!

From reading all this lot it looks like I've hit the jackpot. Apart from a little downtime on the odd occasions, I've found Demon (THUS Ltd) are an efficient, reliable and effective service, if a bit a tad OTT on their pricing policy and what I think may be a certain lack of transparency over their usage policy.

I was thinking of changing to another provider like TOUCAN who are very good on the phone side, but as I depend upon the net for my communications perhaps I'll just stick where I am.

On the following Originally posted by Jon
I'm thinking of sending BBC TV show Watchdog an e-mail asking them to investigate Broadband not just my ISP but all of them. What to do you think a good idea or what?

I think there should be a collaborative attempt to bombard Watchdog because I feel far from confident they will consider the issue, concerns and/or strength of consumer dissatisfaction with sufficient seriousness.

Originally posted by wendygs
...I feel far from confident {Watchdog} will consider the issue, concerns and/or strength of consumer dissatisfaction with sufficient seriousness.

So no change there then. Wouldn't bother with Watchdog, it's a waste of time.

***Update*** I wrote a letter to the head office of NTL telling them all my troubles and warning them that i was about to cancil my debit to them and that i was about to send BBC Watchdog a letter,within 24 hours i was online and haven't been off line now for a week :D

:o We are pleased to announce that from August we have reduced the rate of both our premium rate technical support numbers. Broadband Support 0906 217 0007 or email adsl.support@ntlworld.com
Dial-up Support 0906 217 0008 or email support@ntlfreedom.com
All lines are open 8am - 10.30pm daily. Calls to these numbers will now be charged at 25p per minute
it was 75p a minute i still know people on wanadoo who are having problems getting online :rolleyes:

Originally posted by Jon
:rant: I've been offline for the last 35 hours :rant:
I know NTL are poor, but not that poor, surely?

We managed to cancel our NTL, and have gone back to ADSL and FV/TUTV and BT - all individual companies.

Originally posted by Shiesh
My problem is going from bad to worse....BT fault has been rectified but still cannot get onto the internet....!!

My ISP have asked me to uninstall my USB ADSL drivers and reinstall....guess what uninstalled now wont reinstall...appears CD maybe damaged/corrupt (but fair enough it has been in a drawer for ages...)



Humphhh!

That's the problem - those USB things are useless plastic boxes, I didn't even request one with our new ISP - as I had a ADSL router/modem (with RJ11 ports) laying around, and got the money back by sending the Netgear router/modem (with RJ45 port) back, and telling the store it didn't work.

Before you buy Broadband I recommend you go to www.adslguide.org to compare performance, prices and service. I've been with Nildram at work for 5 years without a blip, at home with Plusnet - great. You can migrate for free to most ISPs.

But whatever ADSL provider you choose, they're going to be using the same BT copper cables back to the exchange so the difference is only in price.

I used to get disconnected about 5-6 times a day with BT and their Voyager ADSL modem thingie. Now I've got a Cisco router and a wireless hub and that combination stays up all day, no problem. It's a bugger to configure though and not cheap. I suspect that these Voyager modems are cheap crap.

Keith

Originally posted by keefer1234
I suspect that these Voyager modems are cheap crap.


I've got that down for quote of the day.

Originally posted by keefer1234
But whatever ADSL provider you choose, they're going to be using the same BT copper cables back to the exchange so the difference is only in price.

I used to get disconnected about 5-6 times a day with BT and their Voyager ADSL modem thingie. Now I've got a Cisco router and a wireless hub and that combination stays up all day, no problem. It's a bugger to configure though and not cheap. I suspect that these Voyager modems are cheap crap.

Keith

in total agreement about those voyagers mines the 105 and i hate it:gag:

Originally posted by keefer1234
But whatever ADSL provider you choose, they're going to be using the same BT copper cables back to the exchange so the difference is only in price.

I used to get disconnected about 5-6 times a day with BT and their Voyager ADSL modem thingie. Now I've got a Cisco router and a wireless hub and that combination stays up all day, no problem. It's a bugger to configure though and not cheap. I suspect that these Voyager modems are cheap crap.

Keith

They are - ALL of those USB modems that are dished out as part of teh 'starte packs' are junk.

As soon as I switched from dial up, in early 2004, I didn't bother with the USB modem, I used a Belkin router/modem, then when we got NTL, the broadband was fed through the TV box, and I used a router to wirelessly send it to me.

Now we're with Virgin (we managed to break the NTL contract , but paid heavily as we're moving to a rural area that doesn't have cable), I have my Belkin router back!

Yes, and you'll never get d/ced.

Only when you choose to disconnect (or just before the lease renews inside) will the DHCP pool pull out a new IP address; I've been online constantly sincle last night's reformat, but before that I was on from 20/7/05 23:21.

I'm on NTL World Broadband and get cut of or can't get on at all, with dial up i could get on anytime of day but with BB some days i can't get on till gone 12 midnight. Anyone else having troubles with BB, i thought with BB you couldn't get disconected?
I've only ever been cut off about twice so far, my modem lights didn't all come on and they were flashing, I think it was becase they were doing roadworks or somthing but apart from those rare occasions, no problems.

I'm with Telewest blueyonder and have been offline only once in 12 months so cant complain really

I'm on tesco.net which I think is run by NTL.
This last week my adsl connection fails for no apparent reason and I've started to get a "no dialing tone " error message when I try to connect.
BU**ER, as I am typing this I 've been disconnected and the no "dialling tone error 680" has come up.
back on after 12 attempts to reconnect with the same error
What the hell is going on ?

i had similiar problems earlier this month...bt are upgrading exhchanges....mine was off for 10 days......when i could get on was disconnected after a few minutes