Hi there,

The problem I'm having with defragmenting my computer, I tried to start it in safe mode but still it would,t have it the computer now will boot up as normal but will not go any further than the adim and my name icons. When I click on these icons the computer will not go to my desktop as normal. I've tried safe mode and the normal boot up operation but no luck is there any way I can get round this I am using another computer at the moment. Have I got a virus on the system which is causing the shut down.
Regards
Glenn (Office)

you may have a corrupt drive, boot the machine using a windows XP installation disk and use the recovery console to check and fix any problems on the hard drive using "CHKDSK /P"

http://support.microsoft.com/default.aspx?scid=kb;en-us;q307654#3

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:
Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.
When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
At the command prompt, type the appropriate commands to diagnose and repair your Windows XP installation.

For a list of commands that are available in Recovery Console, type recovery console commands or help at the command prompt, and then press ENTER.

For information about a specific command, type help commandname at the command prompt, and then press ENTER.
To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

Cheers esme

I will let you know how I get on and if I need you to look at it for me.

Office