View Full Version : Most effective way to complain about a noisy pub?


soccermom
03-06-2005, 07:55
The pub near us is really noisy - and I wondered if anyone knew the best way to get something done about it. The problems are music/karaoke/bands mainly on a weekend night, which is so loud it can be heard inside a house 100m or so away. Myself (and the neighbours) have all called them on several occasions and asked them to turn the music down, to little effect. They say that they are licensed for kareoke etc therefore we have no grounds to complain. I've even though of calling the police ona number of occasions but Im sure they have better things to do at 11.30 on a fri/sat night! I'm unsure as to go over in person as they havent been the friendliest on the phone when I've called (politely) to complain. Any advice gratefully received.

Cyclone
03-06-2005, 07:57
the council, not sure what department, but similar threads have existed so you might find something with the search facility.
I'm sure someone else can specify what department, it'll be something like environmental health dept at a guess.

Pook
03-06-2005, 08:02
name and shame the pub, then others on the forum who are affected can back you up. Surely it's worth having a few more voices?

Strix
03-06-2005, 08:04
Their entertainments licence would normally finish at 11 - so what's going on at 11.30?

A restaurant/salsa bar in woodhouse lost it's licence by doing this. They had to close.

There are also usually restrictions on the amount of 'noise pollution' that such establishments can cause - so yes, you do all have grounds for complaint.

I have been to several bands pubs where you get told off for holding the door open (in stiffling heat) 'because of the neighbours'

Strix
03-06-2005, 08:05
Originally posted by CMaloney
name and shame the pub, then others on the forum who are affected can back you up. Surely it's worth having a few more voices?
And what about those forumers who are in this pub on Fri/Sat night :wink:

EyeSpy
03-06-2005, 08:22
Contact the City Council, and ask to speak to somebody within the Environmental Health Department. All complaints regarding noise, smell etc are dealt with by this department.

Spangle
03-06-2005, 08:31
Why don't you go speak to the licencee as a first step.
They might not be aware how loud or how far sound carries outside of the pub and you may be able to come to a compromise.

It's in thier interests to make sure you residents are not distrubed or they may not get the PEL renewed.
S

Strix
03-06-2005, 08:35
Originally posted by Spangle
Why don't you go speak to the licencee as a first step.
They might not be aware how loud or how far sound carries outside of the pub and you may be able to come to a compromise.

It's in thier interests to make sure you residents are not distrubed or they may not get the PEL renewed.
S
You didn't read the first post
Originally posted by soccermom
Myself (and the neighbours) have all called them on several occasions and asked them to turn the music down, to little effect. They say that they are licensed for kareoke etc therefore we have no grounds to complain.

muddycoffee
03-06-2005, 08:39
If enough residents complain they will be stopped. I know of an example in the midlands where residents of a new housing estate got an established company closed down 20 years ago because of the noise they made at night.
The new licences which will come into effect soon will make pubs, entertainment venues and fast food places extremely nervous about upsetting their neighbours, because they will be closed immediately for noise nuisance. Initially for days, and permenantely if they don't improve.

And talking about licence for bands and karaoke,
when I have been involved in these things we have had to be extremely quiet after hours, in all cases the licensees have been extremely nervous about upsetting the neighbours, it seems like this particular person is ignorant and wrong.

redrobbo
03-06-2005, 09:07
I am a member of the City Council Licensing Board.

An entertainments license, for karaoke, live bands, etc., does not permit a pub licensee to cause noise pollution.

Please write, with details, (name & address of pub, precise nature of complaints, action you and other neighbours may have taken, etc.) to:-
The Licensing Officer at the Town Hall.

In the first instance, your complaints will be investigated by a council officer, who will visit both the premises and your own home, to monitor the noise levels. Attempts will be made to resolve any problems with the licensee. Ultimately, the matter may appear before the Licensing Board.

You have a right to object to the renewal of the entertainments license. The council officer who visits you will give you all the necessary information.

The new Licensing Act means that all pubs and clubs are currently applying for a renewal of license, and these are automatically granted unless there is an objection from police or residents. The new law means that all pubs and clubs must state in their renewal application what action they are taking to avoid such things as excessive noise - and whatever they state in their application will form part of their license. Failure to comply with stated intentions would constitute a breach of the license - with, as muddycoffee predicts, potential serious consequences, including automatic closure.

Please do not PM me with details, as I would be automatically disqualified from sitting on a Licensing Board should this matter appear before the Board.

soccermom
03-06-2005, 09:43
Hi folks. thanks for all the useful info - looks like letters from residents to the licensing people would be the best way forward. Will keep you posted on any outcome..

TimmyR
03-06-2005, 09:51
Follow the owner home, get a large kettle drum and bang it outside his window at some ungodly hour. Thats what I do anyway. :D

Hadron
03-06-2005, 10:04
I cant understand why you moved near to a pub if you didnt expect any noise.

I can see people in the City centre raising this kind of culture killing attitude soon and ban all the City centre pubs from making noise or having to close early.

You could even raise the issue of church bells on a Sunday morning if you wish.

Cyclone
03-06-2005, 10:06
Originally posted by Hadron
I cant understand why you moved near to a pub if you didnt expect any noise.

I can see people in the City centre raising this kind of culture killing attitude soon and ban all the City centre pubs from making noise or having to close early.

You could even raise the issue of church bells on a Sunday morning if you wish.

maybe it hasn't always been like this and the situation has only just arisen?

soccermom
03-06-2005, 10:30
I do expect some noise from the pub- however I dont expect to hear it in the next street in a double glazed house with my head under the duvet! Its also in a residential suburb, several miles from the city centre, not the sort of location that usually has this sort of problem.

Strix
03-06-2005, 10:43
It sounds like you're about the same distance away as I am from a local pub.

One night I could hear a massive racket coming from the place, but waited til closing time - when it carried on. I rang the police (220 2020) and asked if there was a car in the area, could they check it out. I explained that I wasn't concerned before 11, but I do live quite a hike away from the place and it was showing no signs of letting up, and as a female on my own (that night) I had no intention of popping round there myself ;)

5 mins later I saw a police car arrive, and there hasn't been a repeat of the situation.

mullers
03-06-2005, 12:39
Don't buy a house near a pub.

Simple really.

Strix
03-06-2005, 12:47
I've not had a problem with the one nearest at all. :confused:
This one is further away. Ample distance.

Of course you are suggesting that living in Sheffield is a bad idea - given the number of pubs per square foot here ;)

mullers
03-06-2005, 12:49
LOL not at all. Sheffield is the daddy of cities.

Strix
03-06-2005, 12:50
:thumbsup:

That's why we came back ;)

mullers
03-06-2005, 12:58
That's why I have never left! :thumbsup: