View Full Version : Looking for feedback on our website usability


OM@More
02-12-2008, 22:23
Hi sorry to just drop in from nowhere, but I've posted a request for feedback in the small business section of the forum and figure some of you will be able to help.

Take a look here: http://www.sheffieldforum.co.uk/showthread.php?t=427663

Thanks in advance for your time

OM@More
03-12-2008, 08:20
just to add, feel free to post replies here or on the other thread

alchresearch
03-12-2008, 10:10
The first price bracket (£0-£1300) is too broad.

It also needs the "Next / Back" function at the bottom of the page.

OM@More
04-12-2008, 09:16
Cheers

The first price bracket (£0-£1300) is too broad..

That's one we're working on already, The price breaks are calculated automatically depending on the price points in the query. We are going to add more price breaks when there's a big price range.


It also needs the "Next / Back" function at the bottom of the page.

You're right, that's something we had on the previous way of doing things, it seems to have been forgotten with this new version.

OM@More
04-12-2008, 09:18
More feedback please - be as brutal as you like, I can take it

at the end of the day it helps us work towards a really easy to use site, which is what we want.

baby_sarah
04-12-2008, 12:23
hi

i have been on the website and i have seen many things of interest

is it mail order only of can we pick up?

thanks

OM@More
04-12-2008, 12:40
hi

i have been on the website and i have seen many things of interest

is it mail order only of can we pick up?

thanks

Yes you can pick up and we'd be more than happy for you to do so. Pick up is available from what we call our Collection Point at 12 Collegiate Crescent (off Ecclesall Road). Our Collection Point is our admin and customer service office, it's not a shop and we don't have stock on these premises.

The way it works is you select what you want on our web site, then choose the collection option (it's in the drop down of delivery options) on the basket/checkout page. You then pay online and complete your order.

Your order will be ready to collect from 12 Collegiate Crescent within 3 working day (usually two at the most). Just bring your order number and some proof of ID. You can collect anytime between 9am and 5.30pm Monday to Friday

Think that's everything - What did you think of the navigation / usability BTW

baby_sarah
04-12-2008, 12:44
i found it great just when you go to a list of items it could do with a back button and the next page fuction as it only goes on the list and when you go to next page they is no 'next page' to press

thanks

baby_sarah
04-12-2008, 12:50
just to add

ITS CHEAP

WELL DONE

OM@More
04-12-2008, 13:16
Cheers

I forgot the best bit of the collection service - It's free

No delivery charge to pay at all