why are sheffield homes allowing keepmoat to turn out shoddy workmanship.my stepson arrived home from work tonight to find his house flooded,from loft,through bedroom floor & into living room..keepmoats liason officers responce....can't do anthing till monday.is it asking too much to get a decent standard of work from these so called tradesmen?.
And why are sheffield homes allowing them to get away with it? :confused: :huh:

it is not just keepmoat. we are having ours done at the moment by kier and it has been a nightmare for the last 5 weeks. things like them leaving the back door unlocked when they leave as we work full time. telling us that our windows are going to be fitted on the 10th oct and then no one turning up, it was not until i called the office to find out that they were not coming to do them that day. we eventually got them fitted monday this week. they have dented my cooker and no one has said anything about it. the liaison officer is next to useless as when you call and complain all you get out of her is oh.............

well Debbie we had ours done 5 years ago and it was no better then.so they are not learning by their mistakes.if im right you wont even be getting your boundry wall done.BUT the council allocated the same money for each house modernisation,so wheres all the money going?.

well Debbie we had ours done 5 years ago and it was no better then.so they are not learning by their mistakes.if im right you wont even be getting your boundry wall done.BUT the council allocated the same money for each house modernisation,so wheres all the money going?.

Beleve me that this is not the case. no matter how much they want us to think this was the case.

Our house was definitly not done on the same budget as tho's that I worked on doing the refurbs.

we have a second hand front door because of a cockup on the size. No new heating system, our boiler was put in in the late 70's. they saud that they have scrapped plans to make our homes of a decent standard fue to funding.

the walls accross from us are higher and the steel rail on top because they did one side of the road a year earlier and said they were running out of money so were cutting costs.

only decent thing to come out of this lot was the pigs ear they have made of it all.

why are sheffield homes allowing keepmoat to turn out shoddy workmanship.my stepson arrived home from work tonight to find his house flooded,from loft,through bedroom floor & into living room..keepmoats liason officers responce....can't do anthing till monday.is it asking too much to get a decent standard of work from these so called tradesmen?.
And why are sheffield homes allowing them to get away with it? :confused: :huh:

Is everything soaked? It certainly seems pretty bad - I assume whatever was leaking has been stopped? Workmen do get things wrong, just like any of us in our jobs, but they should be put right asap. If his things have been damaged or ruined, he needs to put in a claim, he should discuss it with the liaison officer, and if he gets no joy take it further, Sheffield Homes Area Manager, or perhaps speak to one of his councillors?

He has been very unlucky, as the majority of tenants (the ones we never hear about) are satisfied with the work they have done. I have just seen 2 reports from an independent tenant who does quality inspections on decent homes work, including asking tenants about the work done in their homes. Out of the last 50+ only 4 had any negative comments, and their issues were sorted out pretty quickly.

well Debbie we had ours done 5 years ago and it was no better then.so they are not learning by their mistakes.if im right you wont even be getting your boundry wall done.BUT the council allocated the same money for each house modernisation,so wheres all the money going?.

Boundary walls were never part of Decent Homes work. The council had some money to improve areas, and it hasn't stretched to every area or street. Go to your area panel meetings or ask your local councillors what's happening in your area. Each house didn't get the same money allocated. This is from the Sheffield Homes website:
To meet the Sheffield Decent Homes Standard, your home must:
Be free from damp
Have a kitchen less than 20 years old
Have a bathroom less than 20 years old
Have an efficient heating system and insulation
Be in a good state of repair
Have double glazed windows
Have secure external doors
Some properties already had all or some of those things and will have had very little money spent on them, some will have needed them all bringing up to standard and will have cost lots more.

hi ms macbeth.yes everything is soaked,bedroom ceiling is on their bed.just have to hope its a case of keepmoat/plumbers trying to pass the book.but thanks for your comments.they are very encouraging. :thumbsup:

my bloody liaison officer is less than useless, i called her yesterday to ask why no one had been since the windows had been put in last monday. she said the plumber had been last week, yes he did on tuesday afternoon when my daughter in law was in the bath. he had come to seal the bath so we could use the shower he said he would come back on wednesday but never showed up and no one has been since. they gave me a finishing date of 12th dec but if they had been here on the 2 full weeks that they have missed they would have finished it by now. i am supposed to have a weekly chart that tells me what they are going to do that week, i have never had one. i am definitely going to be filling in the customer survey form that they are supposed to give you at the end of the work. knowing my luck they will forget to give me that as well but i will definitely be asking for it.

Keepmoat! Where do we start with moaning about them! They started our flat in May and still have things that need doing now. First time they fitted the bath it had a crack in it so they had to rip out our tiling and replace the bath, then the plasterers put nails through our new electric work which delayed things further and after fitting the bathroom sink it has been blocked ever since and still is now. They have been back 7 times to try and fix and they can't. I heard from kier that they fitted the pipework wrongly and they will need to strip out the bath again and tiling! Our kitchen sink never stops dripping and they keep fobbing us off. So all I can say to end that is Keepmoat are totally incompetent.

Ps. our toilet has blocked 3 times since they put the new toilet in!

reply to friend2felin, when keepmoat, wates and other contracters fit the bathrooms and kitchens they flush all the tile adhesive down which hardens in the pipe and blocks it, kier came out and replaced my pipework they did an amazing job and not had any problems since so maybe youve got the same problems :) glad to help.

Beleve me that this is not the case. no matter how much they want us to think this was the case.

Our house was definitly not done on the same budget as tho's that I worked on doing the refurbs.

we have a second hand front door because of a cockup on the size. No new heating system, our boiler was put in in the late 70's. they saud that they have scrapped plans to make our homes of a decent standard fue to funding.

the walls accross from us are higher and the steel rail on top because they did one side of the road a year earlier and said they were running out of money so were cutting costs.

only decent thing to come out of this lot was the pigs ear they have made of it all.



Each home gets the same amount spent on it in that year i.e there may have been £20,000 per house in year one but only be £9,000 per property in year five. That is how it worked and as time went on the budget got less and less and(government cuts).

To be honest i would say yes the amount of work being undertaken has dropped so to some extent the standard of work has to drop with it. For example if you plaster patching wall the paint finish will never be as good. I spent 7 years before being made redundant in the decent homes schemes and i would say right from the very start of lower arbougthorne there was only one complaint in 30 properties brought upto standard. Regardless of the amount of work.