View Full Version : Damm pc world sales team


craigmason
11-11-2008, 07:14
I contacted pc world as i am after a acer 5930G to play my total war game's on and got back this reply from there sales team
Thank you for your email dated 6th November 2008. I can confirm that this we do sell the Acer aspire 5930G laptop and it is currently priced at £529.99.

so yesterday i visited the chesterfield branch to have a look at this laptop but could not find it . So i asked a member of staff who looked on the computer but could not find it. So he asked the store manager who also did not no about it. so yesterday i contacted the sales team again and this morning i got this reply
I apologise that my colleague has mistakenly provided information relating to the Acer 5920 laptop. At the time of writing, we do not stock the 5930.

Eric_Collins
11-11-2008, 07:16
I contacted pc world as i am after a acer 5930G to play my total war game's on and got back this reply from there sales team

so yesterday i visited the chesterfield branch to have a look at this laptop but could not find it . So i asked a member of staff who looked on the computer but could not find it. So he asked the store manager who also did not no about it. so yesterday i contacted the sales team again and this morning i got this reply

sounds about right :hihi:

craigmason
11-11-2008, 08:33
I have now discovered that there are two versions of the laptop i am after
the acer 5930G
one has
# Processor - Intel Core 2 Duo T5800 2 GHz Dual-Core
# RAM - 3 GB (installed) 4 GB (max) - DDR2 SDRAM
# Hard Drive - 250 GB
# Operating System - Microsoft Windows Vista Home Premium
# Screen - 15.4 in TFT active matrix 1280 x 800 24-bit (16.7 million colours)
# Optical Drive - DVD±RW (DL) / DVD-RAM
# Graphics - NVIDIA GeForce 9300M GS
and cost's £549.97
and the other one
# Processor - Intel Core 2 Duo TP7350 2.26 GHz Dual-Core
# RAM - 3 GB (installed) 4 GB (max) - DDR2 SDRAM
# Hard Drive - 250 GB
# Operating System - Microsoft Windows Vista Home Premium
# Screen - 15.4 in TFT active matrix 1280 x 800 24-bit (16.7 million colours)
# Optical Drive - DVD±RW (DL) / DVD-RAM
# Graphics - NVIDIA GeForce 9600GT
and costs £579.97
which one would be better for playing my medieval total war 2 game on?

Rich
11-11-2008, 08:39
I have now discovered that there are two versions of the laptop i am after
the acer 5930G
one has

and cost's £549.97
and the other one

and costs £579.97
which one would be better for playing my medieval total war 2 game on?

I would personally spend the extra 30 quid on the dearer one, more memory.

cgksheff
11-11-2008, 08:52
I would personally spend the extra 30 quid on the dearer one, more memory.

They both have the same RAM and Hard Drive.

Where do you get "more memory"?

sidbobs
11-11-2008, 08:56
I would personally spend the extra 30 quid on the dearer one, more memory.

they have the same ammount of memory :roll: the second has slightly better graphics card and processor, thats the one id go for, not much extra :thumbsup:

orbrey
11-11-2008, 09:15
Agreed - the more powerful processor and graphics are well worth the £30 and you'll definitely need them if you're buying the laptop to play games.

alchresearch
11-11-2008, 09:42
Doesn't one have a 256MB graphics card and the other 512MB? Maybe that's what Rich meant?

craigmason
11-11-2008, 15:21
are laptops direct and acer direct the same company as there websites are nearly identical see here
http://www.laptopsdirect.co.uk/Acer_Aspire_5930G_Laptop_LX.AQ40X.040/version.asp
http://www.acerdirect.co.uk/Acer_Aspire_5930G_Laptop_LX.AQ40X.040/version.asp
also the laptop i have picked costs £493.59 so why is there £86.38 in tax on top:confused::confused::confused:

Little Buzz
11-11-2008, 15:27
also the laptop i have picked costs £493.59 so why is there £86.38 in tax on top:confused::confused::confused:

It's VAT - computer prices are often shown without the VAT as it makes them look lower - plus as a business user you claim back the VAT, so you end up paying the lower amount in the end.

craigmason
11-11-2008, 16:10
Is there any way to avoid the vat and get it for £493.59 instead of £579.97

liam1412
11-11-2008, 16:14
Unless you are VAT registered you will always have to pay the full whack. You COULD technically get some one who is a bit dodgy to send your receipt of with the VAT books at the end of the year and claim it back on your behalf. But is it worth if for 80 quid

Bwadaz
11-11-2008, 16:17
Woooooooo lol whats wrong with pc world sales team lol i know some of the chesterfield branch and there all new pritty much. so dont judge the company by one store
yeeee!
(if you couldent guess i work at PCWorld)

liam1412
11-11-2008, 16:23
Woooooooo lol whats wrong with pc world sales team lol i know some of the chesterfield branch and there all new pritty much. so dont judge the company by one store
yeeee!
(if you couldent guess i work at PCWorld)

PC world staff (that I know of) do sort of know what they are talking about, but are buggers if the customer doesn't know anything. As a bit of a test I went with my mum and played clueless, and the guy tried saying 512 ram was okay for Vista, and she would need norton from THEM, as AVG, and Avast are no good. :hihi:

wwp8
11-11-2008, 16:23
Woooooooo lol whats wrong with pc world sales team lol i know some of the chesterfield branch and there all new pritty much. so dont judge the company by one store
yeeee!
(if you couldent guess i work at PCWorld)

if its from the call centre, i would say its about right

craigmason
11-11-2008, 16:36
Woooooooo lol whats wrong with pc world sales team lol i know some of the chesterfield branch and there all new pritty much. so dont judge the company by one store
yeeee!
(if you couldent guess i work at PCWorld)

I am not moaning about the staff in the store they were very helpful its was those people in the online sales department who gave me the wrong info

Little Buzz
11-11-2008, 16:37
I am not moaning about the staff in the store they were very helpful its was those people in the online sales department who gave me the wrong info

I'm sure they didn't do it deliberately.

wwp8
11-11-2008, 16:48
I am not moaning about the staff in the store they were very helpful its was those people in the online sales department who gave me the wrong info

yep i think i agree,

its normally the call centre that tends to tell customers to go to the store, and not check first,

PuressenceUK
11-11-2008, 21:16
1) Don't go to Pissy Wurld

2) Don't buy an Acer (the after sales is APPALLING)