moon
01-05-2005, 20:02
ANY one know any thing about the BT call centre in town?
e.g. pay? Job satisfaction? People?
U can currently apply via an agency.
e.g. pay? Job satisfaction? People?
U can currently apply via an agency.
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View Full Version : BT Call Centre Are Recruiting moon 01-05-2005, 20:02 ANY one know any thing about the BT call centre in town? e.g. pay? Job satisfaction? People? U can currently apply via an agency. smh2004 04-05-2005, 13:19 which agency are recruiting for the BT call centre? jayne67 04-05-2005, 14:15 Yep, I worked there, both in directory enquiries, and cust service. Targets are high, while still having to maintain very good customer service, people are usually very friendly, but pay is not as good for agency workers as for BT employees. Contracts for BT are virtually non existent in Directories, but are more likely in Cust serv. (Or so they tell us). Generally though, not a bad place to work, as far as call centres go. Hope this helps. (By the way, I left because of lack of childcare!) desy 05-05-2005, 05:57 What agency are recruiting please? Know someone who could be interested. thomsongirl 05-05-2005, 08:02 I think it is Hays - but not 100% sure. jayne67 05-05-2005, 18:40 It will be hays i'm sure. That was the agency 4 months ago. raskel 06-05-2005, 13:31 may aswell work at william hill call centre :) moon 06-05-2005, 20:13 Yes It is Hays agency that is running the recruitment side of things 4 BT call centre. Advert states £6.80 per hour. desy 14-05-2005, 10:44 Stand know chance if you won't relocate to India. Job Spec Talk partial english but don't understand it. Don't know what the person is on about because they have not been trained sufficiently. (only work of dummy cards). No I am not being racist I was on the phone for over two and a half hours over three days. This was over 3 days just to get a call bar taken of my phone. Had the line checked 3 times when I knew it was ok. Can anyone recomend a good reliable telecom company that doesn't have these problems because I'am changing savbaby 14-05-2005, 10:54 Originally posted by desy Stand know chance if you won't relocate to India. Job Spec Talk partial english but don't understand it. Don't know what the person is on about because they have not been trained sufficiently. (only work of dummy cards). No I am not being racist I was on the phone for over two and a half hours over three days. This was over 3 days just to get a call bar taken of my phone. Had the line checked 3 times when I knew it was ok. Can anyone recomend a good reliable telecom company that doesn't have these problems because I'am changing the bt in town is recruiting for directory enquiries and help desk staff. i applied but they can not accomodate my hours:mad: moon 14-05-2005, 11:53 does any one know if theres any way one kind apply for a job at Bt directly through the company rather than via agency? |