every time i try to close down windows i get a box saying cc apps when i click on that to end the programme nothing happens only way i can get windows to shut down is by rebooting then shutting down i run xp

any ideas ?

My old computer went in for repair, and when it came back, the repair lad had enabled an anti- child thing, which meant I had to hold in the computers power button for 5 seconds to close down.

Originally posted by panda79
every time i try to close down windows i get a box saying cc apps when i click on that to end the programme nothing happens only way i can get windows to shut down is by rebooting then shutting down i run xp

any ideas ? try having a look in 'taskman' (task manager) to see what processes are running.
Providing you don't have XP you should only have 3 running: 'rundll', 'systray' and 'explorer', for XP, you have a list of about 5000...

If you have something unusual, or even an installed program hogging memory and just beeing latent, go to 'msconfig' then in the startup tab and untick boxes that refer to programs that don't need to run 24/7 (such as quicktime or accord32 (Acrobat Reader) for example )

Then check Start/programs/startup and see if nothing dodgy is there.

basically cut the process, delete the files, and bob's your uncle :)

Good luck.

Originally posted by panda79
every time i try to close down windows i get a box saying cc apps when i click on that to end the programme nothing happens only way i can get windows to shut down is by rebooting then shutting down i run xp

any ideas ?


Try a re-install of Norton AV;).

cc apps is part of NAV which can sometimes "fall over itself".


More details here - see 1st reply (http://forums.pcw.co.uk/thread.jsp?forum=10&thread=49005&message=296017).


For windows shut down problems try this link (http://aumha.org/win4/a/shutdown.htm).

Originally posted by sccsux
Try a re-install of Norton AV;).

cc apps is part of NAV which can sometimes "fall over itself".

Yep, I've had this before. Best thing I ever did was move away from Norton, (well, not quite the best thing ever but it was a good move anyway. You know what I mean :wink: ).

Originally posted by Lurch
Yep, I've had this before. Best thing I ever did was move away from Norton, (well, not quite the best thing ever but it was a good move anyway. You know what I mean :wink: ).


To be honest, I've never had a problem with Norton AV (been on my personal PC since day 1). Then again, I'm running Win 98 on it;)

Well I've never run Norton on W98, perhaps that answers a question?

I realise a lot of people will disagree with me, so I apologise in advance. Just my personal views and experiences.

Originally posted by Lurch
Well I've never run Norton on W98, perhaps that answers a question?

I realise a lot of people will disagree with me, so I apologise in advance. Just my personal views and experiences.


I know there's a lot of people who have issues with NAV.

Wasn't having a go;).

My old computer went in for repair, and when it came back, the repair lad had enabled an anti- child thing, which meant I had to hold in the computers power button for 5 seconds to close down.

Heh. Is that what they told you?

They messed something up, all computers will shut down if you hold the power button for 5 seconds. It forces the PC to do a hardware shut down. Its very bad for your operating system when you shut down your computer like that.

Originally posted by punk
They messed something up, all computers will shut down if you hold the power button for 5 seconds. It forces the PC to do a hardware shut down.


No, they didn't "mess something up". This is a BIOS feature that can be over-ridden in most BIOSs, so that the shutdown is instantanious (ie. you press it, and the machines power is immediately terminated). My PC is set up like this. The kids one, however, has the 5 second delay turned on;).


Originally posted by punk
Its very bad for your operating system when you shut down your computer like that.


It's not that it's bad for the OS, more for the HD, as the heads simply stop where they are when power is disconnected, whereas performing a "controlled shutdown" moves the heads to a safe position before cutting power.

No, they didn't "mess something up"

I may of misread his post. I thought he meant the computer shut down perfectly well using the start menu until it was returned from the shop. I'm fully aware you can sometimes change a setting to make the pc shut down instantly.



It's not that it's bad for the OS, more for the HD

Shuting down from the start menu allows time for all applications, services and running processes to terminate correctly. It also allows all files to be written to, released and closed before powering off.

Suppose you have a file that is half way through being written to as the power is cut? Something as simple as the o/s writing a timestamp can make the file unreadable when the computer is powered back up.

You will also lose anything in cache (hd write cahce, RAM, etc).

Whilst I appreciate this thread is about desktops you don't even want to think about trying this on a computer running a relational database or raid array.

Personally I wouldn't recommend powering down any computer in this manner (unless its hung of course).