Can anyone help me understand the broadband speed on my computer - my next door neighbour is getting 2352 Kbps I only get 579 Kbps max.

Do you have the same provider?
What service are you paying for?
Have you exceeded your providers fair usage limits?

we dont have the same provider and I only pay for 579 Kpbs - but I have spoken to my provider - they say my line will take 2.5 megs but I am dubious that thats what I will get - am I being too cautious - should I pay the extra for a the bigger speed. I haven't exceeded the usage limits

well that does explain why you get 579, thats what you are paying for. I am paying for 4 meg and damn lucky to get 3

Should I pay the extra for a the bigger speed.

Do you need the extra speed?

If it's double the price then it's probably not worth it.

im paying for 8mbs but getting 5

Many providers are giving 2mbs as a minimum.

If your neighbour is getting 2.3, then I would go for it.

Who is your provider/how much are you paying?

I am with Tiscali and pay 12.99 per month - I have been told that because we are too far away from the exchange there is no point - but if a neighbour gets 2352 Kbps surely I should get the same. Having said that I have also heard that the computer speed can have something to do with it!!!!

Did Tiscali tell you that?

For the same price you can get Tiscali Broadband.
Why don't you just upgrade your package online and see what happens?

I have got Tiscali Broadband at 12.99 - I am being a bit mean really I just dont want to pay the extra if I dont get the extra speed. I can't see why I can't have the 2 mb but still pay the 12.99

Have you seen their current rates?

I'm sure that the minimum that they provide IS 2mb for £12.99.