Hi guys,

I had just return from collecting my photos from Jessop after sending it online for printing. The quality of the photos were bad, the contrast were too strong though I selected print "as is" during my order. I always edits my photos in terms of contrast, brightness etc before have it printed. So my guess is that those online order were printed in machines which have its contrast tuned up to cater for majority users who print straight out of camera. Most of my photos came back over exposed with details in the highlight washed out, or shadow became total black. Anyone have the same experience here?

I think I will ask for reprint, but not sure if they will use "as is" or let their machine default (adjusted) "as is" values when I resubmit my order again online (as required for online order). :P

next time try truprint online printing - ive had great photos from them in the past and good prices too.

if you're ever unhappy with your photos they will give you credits for free prints no questions asked

Or try peak imaging. They are a bit more expensive but as they say "you get what you pay for". They have people working for them who understand photography not McDonalds rejects that just press the big button because thats what they where told to do.