I'm a bit annoyed. Here's a copy of what I have sent via the Asda Customer Services section of their website, and also emailed directly to the Handsworth store manager:

"I am writing to complain about an incident that has just occurred at your Asda Handsworth, Sheffield store.

I have been shopping in that store for over three years now including the purchase of alcohol. I will be aged 27 in a month's time, so haven't had to carry any form of photographic identification for almost ten years. However, today, the cashier refused to serve me alcohol as I didn't have any ID. At first, I actually thought she was joking, as there is no way that anyone could possibly think that I look under 21 years old.

However, I have been advised that a new policy is being implemented whereby if you look under 25, customers will be asked for ID. Apparently it is up to each individual cashier as to whether they use this policy.

Perhaps then, Asda as a whole should advertise this fact, as all of your shelves with alcohol still only advise that if you look under 21 then you will be asked to prove your age.

I found the incident extremely embarrassing as there were a number of customers around the till listening to the conversation.

I asked for a supervisor to deal with it, and she advised the cashier, Lee (female), that it was up to her if she wanted to serve me or not. Eventually, she did serve me. She was obviously reluctant and extremely rude.

On exiting the store, I saw a manager and advised him of what had just happened. He shrugged his shoulders and advised that he would speak to her, then turned his back and walked off.

I find it disgusting that I shop in your store every day, and spend upwards of £100 per week there. I also purchase weekly shopping online, including alcohol; and have never had anyone challenge my age.

There is no way that I am going to start carrying my passport around in the off chance that I will be asked for identification in an Asda store.

I really think that your staff require more training regarding the selling of alcohol; otherwise you will begin to lose custom.

I for one will not be shopping with you again after today’s incident, and will instead order my online groceries from Tesco. I do not believe that I look under 25. I also produced my Asda credit card, and advised that I wouldn't have one if I was under 18.

The manner and attitude of the cashier and the manager has left me extremely annoyed, and I would like a reply to this email advising how you will resolve it.”

Has anyone else started experiencing problems regarding this?

Not in Asda but it did happen to me once in Morrisons. I was going to complain until I saw a story on Look North the next day about an 85 year old who had been refused to be served alchohol at his local store????

The rules are set out everywhere.
If you look under 21 you will get I.D'd. Take it as a compliment and bring your I.D next time.

As an off licence they have the right to refuse sale to anyone.
Eventhough this case is alittle anoying for yourself (and me reading it in anoying red type!) you havn't even got half a leg to stand on.

Alcohol restrictions are becoming very tight in this country. Live by the rules (i.e bring your I.D next time) and you won't have a problem.

The supermarket won't risk a sale without I.D becuase they could lose there licence over it. And the cashier won't risk a sale because he/she would be liable to a £1000 on the spot fine.

I wouldn't go anywhere without my I.D
What if you were mugged, and you were knocked out. No-one would know who you were.
Its sensible to carry I.D

Not in Asda but it did happen to me once in Morrisons. I was going to complain until I saw a story on Look North the next day about an 85 year old who had been refused to be served alchohol at his local store????

I remember seeing this story on Look L**ds as well. They had apparently set a policy that anyone who tried to buy alcohol would be asked for ID. What a joke. If you're 85, I would think it obvious that you would look over 18. Unless you're really lucky in the looks department!!

I've been ID'd a few times at that Asda and various other stores since I was about 22... I'm almost 26 now and theres no way a normal person could mistake me for being under 18.
Luckily I always have my driving licence in my wallet so it's never really been a problem.
Just a little embarressing. But I guess you have to take it as a compliment!

Just found the story...

http://www.dailymail.co.uk/pages/live/articles/news/news.html?in_article_id=513315&in_page_id=1770

I do actually feel sorry for cashiers because they're obviously only doing what they're told to do. However some of them do tend to lack a bit of tact... the lady who wouldn't serve me turned around to my boyfriend who had ID and said "sorry love, its just these girls wear so much make up these days its hard to tell!". Hmmmmmmmmm not sure if she meant I was made up like a sl****er but I did take it that way. Definitely a training issue!

I've been ID'd a few times at that Asda and various other stores since I was about 22... I'm almost 26 now and theres no way a normal person could mistake me for being under 18.
Luckily I always have my driving licence in my wallet so it's never really been a problem.
Just a little embarressing. But I guess you have to take it as a compliment!

Retailers don't go by the under 18 policy these days.
You'll see poster every, especailly in pub/clubs If you look 21 or under you WILL get I.D'd

You're a safe target, like the law abiding motorist.

It's easier to challenge you, embarrass you and belittle you than it is for a cashier to ask for proof from a bunch of 15 year olds attempting to buy a crate of vodka. ie, the law abiding are punished, the law breaking go unchallenged.

That's how it works in this country now. And woe betide Mr and Mrs Middleclass and Mr and Mrs Middleage who complain.

But really, you should have known this would happen (indeed, in York an octogenarian was asked to prove his age by some uniformed jobsworth in a supermarket!). We're told Enjoy Alcohol Responsibly, that a packet of peanuts May Contain Nuts, that a cartoon at the cinema contains Mild Suspense and Fantasy Horror and that the contents of a cup of Macdonald coffee might be hot.

There was an advert for Burger King which showed a burger landing on a car. We had to be told that the 'burger shown is not real size'.

Just act dumb next time you're abused in public. Join the rest of this 20 A Levels But Not A Braincell Between Them society.

In other words, Welcome To England.

moving the age to looking under 25 it seems to me that this is strongly encouraging a large proportion of the population to always carry ID making it easier to bring in compulsory ID cards

Retailers don't go by the under 18 policy these days.
You'll see poster every, especailly in pub/clubs If you look 21 or under you WILL get I.D'd


Ok smart arse, I'll rephrase. There's no way any normal person could mistake me for being under 21.

If the cashier doesn't demand ID, then she risks a thousand pound fine, payable by HER, not by Asda.

How small of a risk would you be prepared to take? I wouldn't sell any alcohol to anybody at all without ID, no matter if they looked a hundred.

Maybe when people drop this ridiculous attitude that it's somehow "embarassing" to them to be asked for identification, then they won't get so upset about it any more...

Totally off topic but... the other day this lad came knocking on my door trying to sell rafflle tickets he only looked about 18. Bearing in mind I'm about to give birth any day... He asked if my mum and dad were in :(

The rules are set out everywhere.
If you look under 21 you will get I.D'd. Take it as a compliment and bring your I.D next time.

As an off licence they have the right to refuse sale to anyone.
Eventhough this case is alittle anoying for yourself (and me reading it in anoying red type!) you havn't even got half a leg to stand on.

Alcohol restrictions are becoming very tight in this country. Live by the rules (i.e bring your I.D next time) and you won't have a problem.

The supermarket won't risk a sale without I.D becuase they could lose there licence over it. And the cashier won't risk a sale because he/she would be liable to a £1000 on the spot fine.

I wouldn't go anywhere without my I.D
What if you were mugged, and you were knocked out. No-one would know who you were.
Its sensible to carry I.D

I don't think you've read all of my post. I agree with the decision to ask for ID if you look under 21. What Asda have said is that they now have a policy whereby if you look under 25 they will ID you. But this is up to each individual cashier.

I do not take it as a compliment. I see it as a waste of my time each time I go to buy alcohol at my nearest store. Asda Handsworth is the closest shop to me. It's where I go for my milk, newspaper etc.

I also do not see why I should have to carry identification each time I go there indending to buy alcohol. The only ID I have is my passport, and I do not intend to carry that with me each time I go there.

Also, I used the 'red type' to indicate the email that I have sent to Asda. To differentiate between my post on the forum and what I had sent to them. It was not meant to be annoying or indicate that I was annoyed, rather to show the difference between my post here and what was sent to them earlier.

And as for not having a half a leg to stand on, as I was actually served eventually, without having to produce any ID, I think I do.

So basically you got served anyway, but your issue is with the level of customer service? In which case you have the choice of taking your custom elsewhere, voting with your feet.

It's not really fair to blame the assistant for carding you in the first place, that's what she's meant to do. If her attitude didn't come up to standard, that's a seperate issue.

You're a safe target

<snip>

In other words, Welcome To England.

top rant! :thumbsup:

If the cashier doesn't demand ID, then she risks a thousand pound fine, payable by HER, not by Asda.

How small of a risk would you be prepared to take? I wouldn't sell any alcohol to anybody at all without ID, no matter if they looked a hundred.

Maybe when people drop this ridiculous attitude that it's somehow "embarassing" to them to be asked for identification, then they won't get so upset about it any more...

You wouldn't sell alcohol to someone without ID even if they looked 'a hundred'? What a ridiculous statement and frame of mind. And at the age of 26, almost 27, yes, I did find it embarassing. Especially the attitude of the cashier, who spoke to me like complete s**t in front of large queues of other customers.

Strange really that you were anoyed at being asked, when I was asked last week I thought she was joking as I am 62 but no she meant it:huh:

So basically you got served anyway, but your issue is with the level of customer service? In which case you have the choice of taking your custom elsewhere, voting with your feet.

It's not really fair to blame the assistant for carding you in the first place, that's what she's meant to do. If her attitude didn't come up to standard, that's a seperate issue.


I got served anyway, because I refused to move until I was served the alcohol. I had to await a supervisor to come over, who refused to say whether or not I looked under age. She told the cashier it was up to her.

My issue is with the new 'if you look under 25, you will be asked for ID'.

If I had excepted her opinion, I would have walked off. I was only served because I caused a fuss and wouldn't move from the till.

If she really did think I was under 18, or looked under 21 or 25, why did she then end up serving me anyway - without producing ID?

You wouldn't sell alcohol to someone without ID even if they looked 'a hundred'? What a ridiculous statement and frame of mind.


No, what's ridiculous is expecting other people to risk being clobbered with fines they can't afford, just because you don't care to waste one second of your life.

Just be grateful I wasn't in the queue behind you. I'd have sent an email complaining about the manager refusing to call security and have you booted out of the place. If this is your attitude, Asda are better off without you.

I agree with evolution200...

"I wouldn't sell any alcohol to anybody at all without ID, no matter if they looked a hundred" is a ridiculous thing to say...

Somedays i read posts like this and feel that there are so many more important issue's to worry about...

No, what's ridiculous is expecting other people to risk being clobbered with fines they can't afford, just because you don't care to waste one second of your life.

Just be grateful I wasn't in the queue behind you. I'd have sent an email complaining about the manager refusing to call security and have you booted out of the place. If this is your attitude, Asda are better off without you.

What would be ridiculous is asking for somebody who looked 'a hundred' for ID to buy alcohol. Not arguing with you, just pointing out the fact that your post is ridiculous and accounts to flaming. I did nothing at all that could have justified security 'booting me out'.

If she really did think I was under 18, or looked under 21 or 25, why did she then end up serving me anyway - without producing ID?

Probalby because her supervisor or whoever had been drilling into everyone the new policy, and she was thinking of her job. If said supervisor then suggested it would be resonable to serve you, and you were about to make a stink if she didn't, well, what would most people do?

I know hansworth have had mystery shoppers under 18 with beards,he was served at least twice,when this happens the store is in for the high jump, as is the cashier.You cant blame the cashiers for being over protective,although it does sound like some innocent off the cuffs remarks didnt help the situation.

Probalby because her supervisor or whoever had been drilling into everyone the new policy, and she was thinking of her job. If said supervisor then suggested it would be resonable to serve you, and you were about to make a stink if she didn't, well, what would most people do?

The supervisor didn't say it would be reasonable to serve me. She told the cashier that it was up to her own personal judgement if she served me or not. I made a stink after the supervisor walked off.

I wouldn't go anywhere without my I.D
What if you were mugged, and you were knocked out. No-one would know who you were.
Its sensible to carry I.D

I carry ID. I carry things with my name, address and place of work. The only thing I don't carry is photographic ID. The only photographic ID I have is my passport, and I can't justify carrying that around to go to Asda

I know hansworth have had mystery shoppers under 18 with beards,he was served at least twice,when this happens the store is in for the high jump, as is the cashier.You cant blame the cashiers for being over protective,although it does sound like some innocent off the cuffs remarks didnt help the situation.

Keep up! Asda have banned bearded people from buying canned beers as, if they get the ring pull caught in their facial hair, they can do themselves an injury and sue the supermarket for not warning them of the dangers.

Somedays i read posts like this and feel that there are so many more important issue's to worry about...

Very true Kieran. There are a lot more important things in the world to worry about.

However, the whole idea of this forum, and forums as a whole, is to be a place where all issues can be discussed.

Threads can be about the best way to deal with a neighbour who makes too much noise, or how to end global warming.

It's a place for discussion, and to raise issues that are affecting individuals.

Supermarkets have been asking for ID for years and have always been able to refuse to serve anyone. I also know that checkout staff, if a customer really hacks them off by being rude or arrogant, will sometimes ask for ID just to give them a taste of their own medicine.

I wouldnt go anywhere without my ID just incase I'm attacked by a dwarf with leg-cutting-off impulses and because I couldn't drag myself to safety a pigeon flies into my mouth and bites my tongue leaving me unable to speak properly and for another completely improbable reason I have no hands.
Oh, and I'm unconcious too...

Someone would need to know the legless, handless, mute freak was and where they could drop me off...


These things concern me on a daily basis!

Keep up! Asda have banned bearded people from buying canned beers as, if they get the ring pull caught in their facial hair, they can do themselves an injury and sue the supermarket for not warning them of the dangers.
Hey you jest,you wouldnt believe some of the stuff people come up with.....:D

How hard is it to start carrying ID with you next you go? Stop whining.

The cashier is right, you are wrong.

Fair enough. I always got told not to back down when asking for ID, but then we never had an optional over 25 policy. It would be more reasonable that if they are going to bring in this policy it is enforced consistently.

Personally if I know somewhere I shop ask me for ID, I either take my ID, or go elsewhere if I don't have it on me. I'd rather get ID'd and have to go elsewhere/come back than think underaged kids are going to be served alcohol.

I carry ID. I carry things with my name, address and place of work. The only thing I don't carry is photographic ID. The only photographic ID I have is my passport, and I can't justify carrying that around to go to Asda

That's your choice, if you want some booze next time take it. Its not heavy. If not then stop complaining.

How hard is it to start carrying ID with you next you go? Stop whining.

The cashier is right, you are wrong.

The cashier is right, the company is wrong. I am not wrong. It is in no way hard to carry ID with me. But should I carry my passport with me to work when I leave home at 6am, just in the off chance that I fancy a bottle of wine on my way home at 6pm??

As I've said previously, the only photographic ID I have is my passport.

I currently have my passport at home, but have been considering keeping this at my bank deposit box. How does this then work? Do I have to then visit my bank to retrieve my passport to go to my local Asda, just because the training and policies they have are so inconsistent?

How could I have been shopping there for 3 years and then suddenly have this process begin?

I was IDed in Asda and I am in my 50s. I just burst out laughing and told the cashier how flattered I was that she thought I was underage. She laughed as well (I think it was the gray hair that gave it away!!) and sold me the wine.

That's your choice, if you want some booze next time take it. Its not heavy. If not then stop complaining.

I think this thread is getting off the point.

The point about it is, Asda are now beginning to implement a policy whereby if you look under 25, you should be asked for ID.

My point is that the current law states that they should 'challenge 21'. All of the notification around the Asda stores also state that if you look under 21, you will be asked for ID.

Why are they not advising that you will be asked for ID if you look under 25?

How could I have been shopping there for 3 years and then suddenly have this process begin?

"Yob Britain" :rolleyes:

I think this thread is getting off the point.

The point about it is, Asda are now beginning to implement a policy whereby if you look under 25, you should be asked for ID.

My point is that the current law states that they should 'challenge 21'. All of the notification around the Asda stores also state that if you look under 21, you will be asked for ID.

Why are they not advising that you will be asked for ID if you look under 25?

With some respect, I don't really think it matters whether they are advertising it as being under 25 or under 21, because the entire thing is subjective anyway. If a particular cashier thinks you look young enough to need carding, then its their obligation to do so. It's not really up to you. The only thing that's up to you is your choice as to where you shop. As you've only been asked for ID once in 3 years I would assume this to be a random act and not really be too concerned over it.

Maybe avoid that cashier next time, though.

evo2000 - seriously, although you were embarrassed a little bit, you still got your booze.

i can only suggest you never darken there doorstep or bank account again.

its not the cashiers fault. just doing what she was told.

as for having a leg to stand on, what for?? are you going to sue??

i think you need a hobby and need to stop complaining about petty little things when your only 27. leave that for the victor meldrew type

You seem to think you have received poor customer service but from what you've said it doesn't seem you have.
The cashier would lose her job if she didn't ID you and it turned out you were underaged. With make up etc nowadays it is easy for someone to look 30 when they're really 16. Everyday we have to do things we don't like to comply with the rules eg sticking to one way systems even if it adds 10 mins to our journey, carrying around ID is just another minor inconvenience that on the whole makes the world run more smoothly.
If some 15 year olds were stoked up on lager and vandalising your car or garden you would be complaining and saying more should be done to stop this.
Rules and routines, like ID anyone who may possibly be under age, are what allow us to live in a civilised society. Stop the whinging and play along.

I think this thread is getting off the point.

The point about it is, Asda are now beginning to implement a policy whereby if you look under 25, you should be asked for ID.

My point is that the current law states that they should 'challenge 21'. All of the notification around the Asda stores also state that if you look under 21, you will be asked for ID.

Why are they not advising that you will be asked for ID if you look under 25?

anyone who retails alcohol can at any time implement restrictions as to who buys it.

just like having entry refused to club 'because you have white socks on' or being barred in a pub. buy it somewhere else

I carry ID. I carry things with my name, address and place of work. The only thing I don't carry is photographic ID. The only photographic ID I have is my passport, and I can't justify carrying that around to go to Asda

Well i can justify it......

The next time you want alcohol from ASDA.
Or are you going to come on here a rant about it saying "oh they stopped me for I.D agin, and wouldn't serve me!"

The Cashier is right
The company does everything in there power to make sure that they don't lose there licence (and righly so).
You are warned before you make the purchase that you may be asked for I.D, and if you don't you may be refused sale.

So it is YOU who is in the wrong

Well i can justify it......

The next time you want alcohol from ASDA.
Or are you going to come on here a rant about it saying "oh they stopped me for I.D agin, and wouldn't serve me!"

The Cashier is right
The company does everything in there power to make sure that they don't lose there licence (and righly so).
You are warned before you make the purchase that you may be asked for I.D, and if you don't you may be refused sale.

So it is YOU who is in the wrong

Spot on.
If caught serving to underage, the store manager, the duty manager, the beer, wines and spirits manager and the cashier involved are ALL liable to be fined : from memory, up to £10 grand each. Add to that the fact that the store might lose the drinks licence, and you can see why the rules/regs exist.
This kind of thing doesn't just apply to alcohol sales : for obvious reasons, fireworks, adhesives, tobacco all carry similar regulations.
Did you know that "party poppers" are also covered?!

I am almost 26 myself and have noticed i'm getting IDd a lot more recently. Even in Poundland when buying chocolate liquors :hihi:

I Worked in HMV for a while and used to ask lots of people to prove that they were over 18 to buy an 18 Rated dvd. Why you ask? Because if i got it wrong and was caught i stood to get a £6000 fine and upto a 6 month prison sentance. So form my point of view i ask anyone where i was not sure cause i did not have a spare 6k, i suspect its the same.

I had people like you that would moan about it and refuse to show me id. Guess what the store manager backed me up and they left with out the items they wanted. More so when you get the idots being abusive becasue you have dared to ask to see id.

The shop is entitled to have there policy and are totally correct for enforcing it, my wifes friend was in asda recently and asked for id, she didn't spit her dummy out and stamp her feet.

With everything else thats going on in the world, you choose to moan about having to prove how old you are. GROW UP!

I can't say I agree with you on any level and I think the best advice I would give is "Put yourself in their shoes". You were offended because you got asked for ID... jeeez... I work in the industry of selling alcolhol and I can tell you without a doubt if I was unsure enough to ask you for ID and you didn't produce it there is no way I'd risk a fine. You could stand there all day if you liked...

speaking as a cashier, do you think we want all the hassle that comes with having to ask people for id, if i had a quid for everytime i had been called a "fat slag" for refusing to sell alcohol to someone with no ID i would be very rich.

I've been id'd in Asda, made my day tbh. I'm 32!!

i was 19 when i got asked for I.D in HOME BARGINS on the moor in sheffield so i pulled out my CITIZEN CARD with the pass logo on it, but they refused to serve me and told me they didnt accept it as I.D. i only bought the card because it said it was accepted by all shops as I.D. and it was photographic, i was stood complaining for at least 30mins but the assistant wasnt interested i found her to be rude and clever.

i was 19 when i got asked for I.D in HOME BARGINS on the moor in sheffield so i pulled out my CITIZEN CARD with the pass logo on it, but they refused to serve me and told me they didnt accept it as I.D. i only bought the card because it said it was accepted by all shops as I.D. and it was photographic, i was stood complaining for at least 30mins but the assistant wasnt interested i found her to be rude and clever.

Was it government sealed?
If not then they won't accept it.

Most places will only accept a passport or drivers licence.

I Worked in HMV for a while and used to ask lots of people to prove that they were over 18 to buy an 18 Rated dvd. Why you ask? Because if i got it wrong and was caught i stood to get a £6000 fine and upto a 6 month prison sentance. So form my point of view i ask anyone where i was not sure cause i did not have a spare 6k, i suspect its the same.

I had people like you that would moan about it and refuse to show me id. Guess what the store manager backed me up and they left with out the items they wanted. More so when you get the idots being abusive becasue you have dared to ask to see id.

The shop is entitled to have there policy and are totally correct for enforcing it, my wifes friend was in asda recently and asked for id, she didn't spit her dummy out and stamp her feet.

With everything else thats going on in the world, you choose to moan about having to prove how old you are. GROW UP!

Fair enough. However, if you actually read my post, you will see that the 'store manager' didn't back it up. In the end, I did leave with the items I wanted. And I wasn't abusive. I didn't spit my dummy out, and I didn't stamp my feet.

And with everything else that is going on in the world, does that mean I have to just take a back seat and ignore being treated badly? There are lots of things going on in the world, it doesn't mean I can't complain about what happened in Asda yesterday.

And with everything else that is going on in the world, does that mean I have to just take a back seat and ignore being treated badly? There are lots of things going on in the world, it doesn't mean I can't complain about what happened in Asda yesterday.

I think that the point is that you can complain about any level of service that you feel is below par, but not about the act of being asked for ID. There is some inconsistency in being asked for ID and then served anyway without it, but it's not unknown for people to reconsider how old someone is.

You seem to think you have received poor customer service but from what you've said it doesn't seem you have.
The cashier would lose her job if she didn't ID you and it turned out you were underaged. With make up etc nowadays it is easy for someone to look 30 when they're really 16. Everyday we have to do things we don't like to comply with the rules eg sticking to one way systems even if it adds 10 mins to our journey, carrying around ID is just another minor inconvenience that on the whole makes the world run more smoothly.
If some 15 year olds were stoked up on lager and vandalising your car or garden you would be complaining and saying more should be done to stop this.
Rules and routines, like ID anyone who may possibly be under age, are what allow us to live in a civilised society. Stop the whinging and play along.

LOL. I received terrible customer service. Both from the cashier and the manager.

As for makeup, well, as a 26 year old bloke, it wasn't an issue. As for the '10 minute' thing, yet again, as I keep saying...... why should I carry my passport around?? It's my only form of photographic ID and I don't see why I should carry it about for the sake of a new and unadvertised policy for Asda, that hasn't been implemented across the business as a whole. Instead, they say it's up to the individual cashiers as to whether or not they ask for ID if you look under 25.

And, no. I will not 'play along'.

...............

I am almost 26 myself and have noticed i'm getting IDd a lot more recently. Even in Poundland when buying chocolate liquors :hihi:

I wouldn’t be embaressed if somebody asked me for ID put owning up to buying chocolates from pound land……..:blush:

I'm a bit annoyed. Here's a copy of what I have sent via the Asda Customer Services section of their website, and also emailed directly to the Handsworth store manager:

"I am writing to complain about an incident that has just occurred at your Asda Handsworth, Sheffield store.

I have been shopping in that store for over three years now including the purchase of alcohol. I will be aged 27 in a month's time, so haven't had to carry any form of photographic identification for almost ten years. However, today, the cashier refused to serve me alcohol as I didn't have any ID. At first, I actually thought she was joking, as there is no way that anyone could possibly think that I look under 21 years old.

However, I have been advised that a new policy is being implemented whereby if you look under 25, customers will be asked for ID. Apparently it is up to each individual cashier as to whether they use this policy.

Perhaps then, Asda as a whole should advertise this fact, as all of your shelves with alcohol still only advise that if you look under 21 then you will be asked to prove your age.

I found the incident extremely embarrassing as there were a number of customers around the till listening to the conversation.

I asked for a supervisor to deal with it, and she advised the cashier, Lee (female), that it was up to her if she wanted to serve me or not. Eventually, she did serve me. She was obviously reluctant and extremely rude.

On exiting the store, I saw a manager and advised him of what had just happened. He shrugged his shoulders and advised that he would speak to her, then turned his back and walked off.

I find it disgusting that I shop in your store every day, and spend upwards of £100 per week there. I also purchase weekly shopping online, including alcohol; and have never had anyone challenge my age.

There is no way that I am going to start carrying my passport around in the off chance that I will be asked for identification in an Asda store.

I really think that your staff require more training regarding the selling of alcohol; otherwise you will begin to lose custom.

I for one will not be shopping with you again after today’s incident, and will instead order my online groceries from Tesco. I do not believe that I look under 25. I also produced my Asda credit card, and advised that I wouldn't have one if I was under 18.

The manner and attitude of the cashier and the manager has left me extremely annoyed, and I would like a reply to this email advising how you will resolve it.”

Has anyone else started experiencing problems regarding this?

You felt embarrassed being asked for ID?
You dont need to carry your passport with you when you do your beer buying, you could always get an over 18's proof of age card.

I know being asked when your clearly over the age is daft, but I dont think the company would change their stance on it, if they for example made an example of the till girl and gave her a warning for asking you, then you would get no one working the till asking for ID and would result in the store being fined.

I've got used to it - there's a clear police pressure on bars, pubs and off licenses down here . I know lots of 20-somethings and a few 30-somethings and non of them think it weird or embarrassing to be ID'd, because its just normal, wherever you go.

It's not me either, I was remarkably surprised in Birmingham and Sheffield that I only got ID'd once or twice over a two week period, I just expect it to happen.

Walkabout (in Portsmouth) have an open policy of IDing everyone. Personally, I think its a brilliant idea - if everyone's ID'd, how can you feel embarrassed, and it removes any subjective element from police tests and the cashiers view - it literally becomes 'did they ask for ID or not'?

The rules are set out everywhere.
If you look under 21 you will get I.D'd. Take it as a compliment and bring your I.D next time.

As an off licence they have the right to refuse sale to anyone.
Eventhough this case is alittle anoying for yourself (and me reading it in anoying red type!) you havn't even got half a leg to stand on.

Alcohol restrictions are becoming very tight in this country. Live by the rules (i.e bring your I.D next time) and you won't have a problem.

The supermarket won't risk a sale without I.D becuase they could lose there licence over it. And the cashier won't risk a sale because he/she would be liable to a £1000 on the spot fine.

I wouldn't go anywhere without my I.D
What if you were mugged, and you were knocked out. No-one would know who you were.
Its sensible to carry I.D

Same goes for cigarette sales. In the shop i work in if a sale
is refused because of no I.d we have to log it in a book.

It's about time they raised the age limit for alcohol sales to 21 anyway.... If it's good enough for the yanks, it's good enough for us! :hihi:

If the cashier doesn't demand ID, then she risks a thousand pound fine, payable by HER, not by Asda.

How small of a risk would you be prepared to take? I wouldn't sell any alcohol to anybody at all without ID, no matter if they looked a hundred.

Maybe when people drop this ridiculous attitude that it's somehow "embarassing" to them to be asked for identification, then they won't get so upset about it any more...

No that's not true. If the cashier sells alcohol to people under 18 then she risks a fine. She doesn't risk a fine for simply not asking people who are obviously well over 18 for ID!

Your idea of blindly asking everyone for ID, including beardy old men with sticks no doubt, is just an affront to common sense.

If she can't tell the difference between a 27 year-old and a 17 year-old then she's in the wrong job.

Walkabout (in Portsmouth) have an open policy of IDing everyone. Personally, I think its a brilliant idea - if everyone's ID'd, how can you feel embarrassed, and it removes any subjective element from police tests and the cashiers view - it literally becomes 'did they ask for ID or not'?

You do realise the logical conclusion to this? Each time you want to buy a bottle of wine you'll be asked for your ID card. This will leave a permanent record on the big brother National Identity Register database that you bought alcohol in that shop at that time. I find that unnecessary and creepy.

I've been asked several times recently (I'm 27), including once when I had my 2 youngest children with me! Its a bit gutting not getting served but it does make me feel good to think I still look relatively young lol

Was it government sealed?
If not then they won't accept it.

Most places will only accept a passport or drivers licence.

I do think this is a bit bad as not everyone has these - some people choose not to drive and not everyone can afford a £70+ passport, especially if they dont plan on going abroad. I didnt have a passport till I was 20 and a drivers licence till I was 25 so it is a bit harsh on those without them. We were always told the citizan cards would be accepted so its a shame they've changed this

not read the whole thread but thought i'd just add my bit. i'm 22, and i do admit i look younger so i don't mind 'too' much when they ask for ID as i realise i am on the borderline. thing that gets me is the way they ask, in a quiet whisper, as though i should be soo embarrassed. bear in mind that this is while i'm spending £100 plus on our food shopping, with my 3 year old in the trolley, most likely looking rough and knackered, and i should be ashamed for trying to purchase 4 cans of lager!!
i'm also now nearly 9 months pregnant so cant drink now, i've bought the alcohol free stuff a few times though, bloody hell!! try explaining to the woman behind the till that it doesn't matter a toot how old i am as theres no alcohol in the stuff!!! honestly they look at me as if i'm bonkers!! i always have my license on me but just on the principle of it i dont show them!

and if you work at asda, or anywhere, pleeease dont be so patronising to say 'oooh, you should take it as a compliment' or such like. it makes me want to punch you!!

OK : Here you go with (as far as I'm aware) the full list :
Product, followed by the age limit, i.e. only to be sold to those...

Beers, wines, spirits : 18 and over
Tobacco and related (Rizla's, filters, etc) : 18 and over
Knives : 18 and over
Fireworks : 18 and over
Lottery, Scratchcards : 16 and over
Liqueur chocs : 16 and over
Party poppers : 16 and over
Paracetomol & similar : 16 and over*
Fag lighters with butane gas : 18 and over
Butane gas refill : 18 and over
CD/Vids/DVD/computer games, classification 12 : er...12 and over
Ditto classification 15 : er...15 and over
Ditto class 18 : er...you do the math

* Not actually an offence, but an "industry standard code"

Acceptable ID

Driving Licence (photo cards only)
Portman Group Card
Connexions Card
Validate UK Card
Citizen Card
Young Scot Card
UK passport (in date and valid)

i always have my license on me but just on the principle of it i dont show them!

:loopy:

It's about time they raised the age limit for alcohol sales to 21 anyway....

I have thought about this but how about those that have been drinking for a number of years legally that would suddenly find they aren’t old enough to have a drink.

If the cashier doesn't demand ID, then she risks a thousand pound fine, payable by HER, not by Asda.

How small of a risk would you be prepared to take? I wouldn't sell any alcohol to anybody at all without ID, no matter if they looked a hundred.

Maybe when people drop this ridiculous attitude that it's somehow "embarassing" to them to be asked for identification, then they won't get so upset about it any more...

:clap::clap:here here :clap::clap:Think about the poor sales assistant who has to put up with daily abuse, for just trying to do her job :help:

i'm not :loopy: as you put it. just that she didn't believe me when i said theres no alcohol in it!

You do realise the logical conclusion to this? Each time you want to buy a bottle of wine you'll be asked for your ID card. This will leave a permanent record on the big brother National Identity Register database that you bought alcohol in that shop at that time. I find that unnecessary and creepy.


I don't really think that that's a "logical conclusion" to being asked for ID. It sounds more like naysaying based on a political standpoint.

Even if you came to the point where the government was for some bizarre reason interested in such information, it'd most likely never happen for one simple reason - cost. The cost of establishing and maintaining such a system to pop that information neatly into a database would be prohibitive, you couldn't find a business justification for it.

i'm not :loopy: as you put it. just that she didn't believe me when i said theres no alcohol in it!

:loopy: Was for the principle point, what principle were you standing by, I have seen kids being refused tins of shandy or ginger beer your point is……..

my point is she had no reason whatsoever to see my ID, so why should i show her?

This will leave a permanent record on the big brother National Identity Register database that you bought alcohol in that shop at that time. I find that unnecessary and creepy.

Is it unnecessary and creepy that you leave a “foot print “every time you use your credit / bank card I don’t see the difference.

another thing to add. went to matalan other day and bought 2 nighties, one purple and one yellow. when the lad put them through the till the purple one was fine but he looked confused when he did yellow one. apparently it came up on the till that the customer should be at least 14 to purchase this product.LOL surely that must have been a mistake! what could someone do with a nightie!?!

my point is she had no reason whatsoever to see my ID, so why should i show her?

When you enter somebody’s premises they don’t have to serve you, if you don’t want to show ID don’t be surprised if they will not serve you.

To cover himself our newsagent introduced a over 18 policy on lottery tickets and cigarettes ages ago, no ID no service, it was that or go out of business which would you do.

apparently it came up on the till that the customer should be at least 14 to purchase this product.LOL surely that must have been a mistake! what could someone do with a nightie!?!
Could it have been a fire risk? :huh:

another thing to add. went to matalan other day and bought 2 nighties, one purple and one yellow. when the lad put them through the till the purple one was fine but he looked confused when he did yellow one. apparently it came up on the till that the customer should be at least 14 to purchase this product.LOL surely that must have been a mistake! what could someone do with a nightie!?!

:hihi: is it illigal for 13 year olds? were they 'sexy' nighties lol

I am 27, 28 this year and I get ID'd more often than not, including tonight at a supermarket where the cashier spent a good two minutes looking at my drivers lisence before shouting over to her mate two tills away to ask if being born in 1980 made someone over 18!!!

I do look younger than my age but not under 18. It does get annoying sometimes and can be embarassing, I would prefer not to have to take my driving lisence out with me all of the time in case I loose it in a busy bar, especially when you read articles or hear things almost every day about idenity theft.

Sometimes I do think that the person serving the alcohol could use their common sense a little more, especially when you hear stories about pensioners being asked for ID. However, on the other hand I do appreciate the position that the cashier/bar tender is in, as has been previously mentioned they themselves and not the bar/shop can receive fines if they are found to be serving alcohol to under age customers.

I didn't spit my dummy out

To be fair, I wouldn't serve someone sucking a dummy:P

You do realise the logical conclusion to this? Each time you want to buy a bottle of wine you'll be asked for your ID card. This will leave a permanent record on the big brother National Identity Register database that you bought alcohol in that shop at that time. I find that unnecessary and creepy.

Logical conclusion? Presumably then when they raised the age for cigarettes it was also part of some big brother plan so more people would have to produce ID?

:clap::clap:here here :clap::clap:Think about the poor sales assistant who has to put up with daily abuse, for just trying to do her job :help:

True. Working in a shop means you get abused daily by
people, without thinking about what happens when you
do ask for I.D

The exact same thing happened to me as the OP.

I do my shopping there every week and all of a sudden they implement this over 25 thing. I do think they should be asking for ID from certain people but they need to apply a little more common sense. Someone spending hundreds on food and a fiver on a bottle of wine is clearly going to be over 18!

I am 26 years old and was shopping with my 3yr old child. I spent well over £100 on food and included in all this was 4 cans of lager and 1 bottle of wine. When she got to the wine she asked for id as i didn't look 25. I thought she was joking but she wasn't. I didn't bother to argue as I didn't have the time but the woman was that insistent on telling me about the new rules that she put the 4 cans of lager through without even noticing them!

The till wouldn't have flashed up a prompt to the cashier for the lager as it had already done so for the bottle of wine.

In reply to the OP - think yourself lucky they thought you looked so young that they felt they had to ask for ID. I wish i still looked under 25 never mind under 21!! :)

I'm 38 and people have stopped handing me leaflets for nightclub promo's in town.
Now thats when you wish you still looked 25 when someone else makes a judgement that you are too old to appreciate what they are offering :(

Although i do know what the OP means - the other day i was in B&Q to buy some super glue and i was asked very seriously if i was over 21? :loopy:
If a student in town can quickly fathom that i look too old to go in the club they are promoting then surely an adult on the till in B&Q can see i am going on twice the legal age for buying bloomin glue!

In reply to the OP - think yourself lucky they thought you looked so young that they felt they had to ask for ID. I wish i still looked under 25 never mind under 21!! :)

I'm 38 and people have stopped handing me leaflets for nightclub promo's in town.
Now thats when you wish you still looked 25 when someone else makes a judgement that you are too old to appreciate what they are offering :(

Although i do know what the OP means - the other day i was in B&Q to buy some super glue and i was asked very seriously if i was over 21? :loopy:
If a student in town can quickly fathom that i look too old to go in the club they are promoting then surely an adult on the till in B&Q can see i am going on twice the legal age for buying bloomin glue!

Yes but the tills now flash up a warning too when you scan
superglue

I've had this kind of issue, I turned 18 on Nov 10th,... I have also been a cashier myself so I know what it is like for them. If your the one that is going to get the fine, you'd be cautious, on minimum wage... something near £5 an hour, a £1,000 is a 200 hour fine, not really what the average already-in-debt student wants! It wouldn't really go down too well. I used to get served when I was about 15 / 16, however now I get ID'd about 50% of the time, thats a bit daft.

What I have a big problem with.. what happened to me the other day:
Me and my girlfriend went down to sainsburys, to buy some food for tea. Whilst there I was buying food like mince meat, carrots, etc etc, I think we were making a Shepards Pie. With this, we fancied a bottle of wine, not the kind of items your average under age person buys. We got the the checkout, and sure enough got asked for ID. Ok, that's all good and well, a bit weird but anyway they have to check, so I showed them my driving licence. After sitting thinking about the date and month etc etc, counting from 1989 and working out I was 18 in 07, the lady said " Sorry, I can't serve you ".
Why? I asked, just to get the response
" Does the girl have ID ? ".
No, no she did not, i was literally driving down to the local shops to buy some food, she didn't even have her purse.
"Sorry, I can't serve you then".
WHAT?!? Because my girlfriend didn't have ID, I couldn't be served, thats rediculous. Looking at what we were buying, it was hardly like I was buying her wine so she could sit outside the shop and drink it! That is madness! The reason they gave was because they couldn't sell to groups. The man behind me piped up, being about 35 himself and said, so what do you do with families.... If I'm buying alcohol and have my 10 year old with me? And apparently, if its a family it's ok. Madness, how would they tell that. So, from now on, I can either send my girlfriend past the till and go through myself seperatly, because thats ok... or pretend she is my daughter, but is the same age as me so it doesnt really work, but... then again if a 27 year old looks 18, maybe she's 9? Really wound me up that did. It's the second time they have done it to me. It wasn't even a group, it was me and my girlfriend, buying tea!
That was Sainsbury's on Archer Road. I'm thinking,,... goodbye nectar points, hello Tesco Clubcard points. They made too much of a fuss about it in store, and how can you say it is not embarassing... they're pretty much accusing you of being a under -age, law breaking, irresponsible drinker.

If the cashier doesn't demand ID, then she risks a thousand pound fine, payable by HER, not by Asda.

How small of a risk would you be prepared to take? I wouldn't sell any alcohol to anybody at all without ID, no matter if they looked a hundred.

Maybe when people drop this ridiculous attitude that it's somehow "embarassing" to them to be asked for identification, then they won't get so upset about it any more...

"Payable by her"... Is it just me that thinks thats a bit sexist??
( I'm an ex cashier ) and Male.

Think the OP needs to chill out, I'm 33 and a couple of years ago was asked for ID for cigs - huge compliment.

You know what I did? I showed them some ID - it really is that simple to get it sorted!!

my sister in law was refused sale of a England F.C. air horn at poundland on the moore, she was told she was under 18, when in fact she's 26.

It's all good and well until they don't accept your genuine ID!!

my sister in law was refused sale of a England F.C. air horn at poundland on the moore, she was told she was under 18, when in fact she's 26.
thats the shop i was in trying to buy cointreau choccies and got IDd... the lady in front of me was IDd for plastic scissors, she was 27. madness.

It's not a compliment. This happened to me in Wetherspoon's in Hillsborough shortly before my thirtieth birthday. I wouldn't care about being ID'd if I thought the situation was reasonable and that there was no way someone using their common sense could work out I was over 18. When it happened to me I was with my thirty seven year old husband. Do they think he's some kind of pervert with a seventeen year old wife?

I pointed out that I had wedding rings on and also that I had credit cards but they still refused to serve me. It's never happened anywhere else and I think anybody with an ounce of sense can tell the difference between a thirty something married couple having a quiet drink and an underage drinker. It is embarassing as we had to leave and were made to feel like criminals. It was embarassing for my husband too, he's nearly forty and is accused of bringing a seventeen year old into a pub.

It's never happened anywhere else - it's not the IDing I object to, it's the fact that some idiots refuse to use common sense when applying these rules.

They refuse because there is a fine, personally payable by them if they are caught serving underage drinkers - maybe they'd had the police give them a final warning about underage drinking, or maybe they weren't very good at judging peoples age - in the end, would you be willing to risk a £1,000 fine for the sake of 'common sense'?

I'm 38 and people have stopped handing me leaflets for nightclub promo's in town.


I was walking past the uni the other day, and the club leafleters missed me out without a blink, but eagerly handed out fliers to my 13-yo son.

I THINK this substantiates the reasons for shop staff asking for ID - the leafleters (presumably) saw at a glance (how insulting is that? :D ) that I am beyond 'club age', yet presumably thought that my son might be interested in their wares. So yes, young 'uns do look older than their ages - or rather, it's hard to tell.

I guess it's a hard call when you've a £x000-fine staring you in the face!

Watch this on you tube, think it will make you chuckle :hihi:
http://uk.youtube.com/watch?v=OIIRmIQVXrE

:hihi: is it illigal for 13 year olds? were they 'sexy' nighties lol

they were probably THE most unsexy nighties possible!! bought them to take to hospital for labour lol. just made me laugh that whatever the reason, the purple one was ok, but not yellow!!

Watch this on you tube, think it will make you chuckle :hihi:
http://uk.youtube.com/watch?v=OIIRmIQVXrE

.........:D

thats the shop i was in trying to buy cointreau choccies and got IDd... the lady in front of me was IDd for plastic scissors, she was 27. madness.

Madness isn't the word. Plastic scissors , Plastic knifes and that :loopy:

The refusal of the item sister was due to the can of air that made the horn work. It's not like your going to sniff compressed Air now is it :loopy: Yeh can understand gas or something else toxic or explosive but fresh air in a can :loopy:

I think it might help also if I show what I actually look like:

http://s273.photobucket.com/albums/jj228/evolution200/?action=view&current=DSC00034.jpg

Now I understand.....I'm afraid you look just as arrogant as your post suggests

As supermarket supervisor/duty manager I totally agree with the cashier.
At the moment more than usual I am having to drill it into my operators "If in doubt don't sell"
As for the supervisor leaving it up to the cashier I find this opting out of the job.
If the operator isn't sure then you don't say "It's up to you" you don't sell, and it wouldn't matter to me how long you stood there the answer without ID would have been the same.
If you persisted you would have been removed by security.
It would then have been your priveledge to write to head office ...who will already have the incident on file because that's what happens immediately security is involved.

Right. Buying alcohol is NOT a right. Do not get so high-and-mighty that on one occasion things did not go your way. A great injustice has not been committed. A member of staff was trying to do her job.

If you are that obsessed about your alcohol, I would worry. You are over-reacting to a mild occasion of embarrassment.

I would MUCH rather people like this do their job, than let scummy chav-gangs buy crates of White-Lightening and go on the rampage.

Your credit card would not have been accepted anyway, as it isn't photographic and could have been anyone's.

Please put this incident into perspective.

Watch this on you tube, think it will make you chuckle :hihi:
http://uk.youtube.com/watch?v=OIIRmIQVXrE

that was sooooo funny , what an idiot not to spot the obvious prank

Got to say I'm with the cashier on this one - if it's company policy then why should they go against that and perhaps risk their job. They probably ended up serving you anyway as people who are actually underage would more than likely have just walked off. At least she checked, I'd have more of an issue with them serving alcohol to kids under 18 and even from my aged eyes (of 28 years) I'd struggle to guess the age of some of those youngsters these days!!

Aside from that, I'd be over the moon if anyone asked me for ID. My best mate (who's 29 - although admittantly looks a fair bit younger) got asked ID and I was super jealous!!!

I know you may have felt embarassed by the cashier at Asda but like one of the other Forum members said take it as a compliment. Years ago my elder brother was refused service in the Stonehouse pub on my 18th birthday. I was served without a problem, which was ironic as he was 3 years older.
His reply was excellen, "l'd sooner look 17 when l'm 21, rather than look 40 when l'm 20, bald eagle" to which the barman went red and walked away!
Chin up, you don't need to shop there, the store is a nightmare anyway!!!

From the cashiers point of view the safest way would be no ID no alcohol, no matter how old you look or think you look.
Supermarket cashiers are on the whole paid minimum wage but are asked to enforce a law the police should be helping to enforce, and in the process put up with hassle and abuse from the people they question.
The offence should be buying or attempting to buy, not selling!!!! and the police should stake out stores and pick up anyone underage either buying or attempting to buy any goods that are governed by age restictions.
If you were to get your house broken in to, you would not expect to be prosecuted for letting it happen.

I'm a bit annoyed. Here's a copy of what I have sent via the Asda Customer Services section of their website, and also emailed directly to the Handsworth store manager:

"I am writing to complain about an incident that has just occurred at your Asda Handsworth, Sheffield store.

I have been shopping in that store for over three years now including the purchase of alcohol. I will be aged 27 in a month's time, so haven't had to carry any form of photographic identification for almost ten years. However, today, the cashier refused to serve me alcohol as I didn't have any ID. At first, I actually thought she was joking, as there is no way that anyone could possibly think that I look under 21 years old.

However, I have been advised that a new policy is being implemented whereby if you look under 25, customers will be asked for ID. Apparently it is up to each individual cashier as to whether they use this policy.

Perhaps then, Asda as a whole should advertise this fact, as all of your shelves with alcohol still only advise that if you look under 21 then you will be asked to prove your age.

I found the incident extremely embarrassing as there were a number of customers around the till listening to the conversation.

I asked for a supervisor to deal with it, and she advised the cashier, Lee (female), that it was up to her if she wanted to serve me or not. Eventually, she did serve me. She was obviously reluctant and extremely rude.

On exiting the store, I saw a manager and advised him of what had just happened. He shrugged his shoulders and advised that he would speak to her, then turned his back and walked off.

I find it disgusting that I shop in your store every day, and spend upwards of £100 per week there. I also purchase weekly shopping online, including alcohol; and have never had anyone challenge my age.

There is no way that I am going to start carrying my passport around in the off chance that I will be asked for identification in an Asda store.

I really think that your staff require more training regarding the selling of alcohol; otherwise you will begin to lose custom.

I for one will not be shopping with you again after today’s incident, and will instead order my online groceries from Tesco. I do not believe that I look under 25. I also produced my Asda credit card, and advised that I wouldn't have one if I was under 18.

The manner and attitude of the cashier and the manager has left me extremely annoyed, and I would like a reply to this email advising how you will resolve it.”

Has anyone else started experiencing problems regarding this?





Be flattered mate, it could be worse.

You could be 27, and someone could think you look 40.

I'd be giving the person who refused to serve you a hug, I goy refused alcohol at Morrisons a month ago, and I'm 34. Ironically, the days of me getting hammered are more than a decade in the past

If the cashier doesn't demand ID, then she risks a thousand pound fine, payable by HER, not by Asda.

How small of a risk would you be prepared to take? I wouldn't sell any alcohol to anybody at all without ID, no matter if they looked a hundred.
Maybe when people drop this ridiculous attitude that it's somehow "embarassing" to them to be asked for identification, then they won't get so upset about it any more...

What absolute tosh! - so you would ask every single person in your queue to produce ID? Just let us know if you ever get behind a till in a supermarket and I'll go to another checkout where the queue will be a lot shorter!:rant:

Just for the record - I was asked in Morrisons last week if i am over 18 - I just laughed it off because I am 55 - and look it!
She quite sensibly didnt ask for ID though.

Add to the possible £1,000 fine, a criminal record for the cashier, making it difficult for her to move jobs and possible other knock ons, plus the fact that store could loose its licence, this would cost many collegues their jobs, a non dicrimatory policy of no ID no age related products sold (matches/ lighter fuel/ firewoks/ DVD/ video/ alcohol/ knives/ razor/ blades/ asprin etc/ cigarettes) the list is endless and the task for the cashier thankless.

to all thoes who bleat and moan about being asked for id, do the job for just one day, put up with the threats, the insults, being snapped at for asking, a deputy manager who i worked with was beaten up for backing up a cashier who asked for id.

I'm a bit annoyed. Here's a copy of what I have sent via the Asda Customer Services section of their website, and also emailed directly to the Handsworth store manager:

"I am writing to complain about an incident that has just occurred at your Asda Handsworth, Sheffield store.

I have been shopping in that store for over three years now including the purchase of alcohol. I will be aged 27 in a month's time, so haven't had to carry any form of photographic identification for almost ten years. However, today, the cashier refused to serve me alcohol as I didn't have any ID. At first, I actually thought she was joking, as there is no way that anyone could possibly think that I look under 21 years old.

However, I have been advised that a new policy is being implemented whereby if you look under 25, customers will be asked for ID. Apparently it is up to each individual cashier as to whether they use this policy.

Perhaps then, Asda as a whole should advertise this fact, as all of your shelves with alcohol still only advise that if you look under 21 then you will be asked to prove your age.

I found the incident extremely embarrassing as there were a number of customers around the till listening to the conversation.

I asked for a supervisor to deal with it, and she advised the cashier, Lee (female), that it was up to her if she wanted to serve me or not. Eventually, she did serve me. She was obviously reluctant and extremely rude.

On exiting the store, I saw a manager and advised him of what had just happened. He shrugged his shoulders and advised that he would speak to her, then turned his back and walked off.

I find it disgusting that I shop in your store every day, and spend upwards of £100 per week there. I also purchase weekly shopping online, including alcohol; and have never had anyone challenge my age.

There is no way that I am going to start carrying my passport around in the off chance that I will be asked for identification in an Asda store.

I really think that your staff require more training regarding the selling of alcohol; otherwise you will begin to lose custom.

I for one will not be shopping with you again after today’s incident, and will instead order my online groceries from Tesco. I do not believe that I look under 25. I also produced my Asda credit card, and advised that I wouldn't have one if I was under 18.

The manner and attitude of the cashier and the manager has left me extremely annoyed, and I would like a reply to this email advising how you will resolve it.”

Has anyone else started experiencing problems regarding this?

You've done the right thing by pledging not to go back there again, but you didn't go far enough in the store. People need to take a stand against this brainless bureaucracy and senseless quest for ID. We're the customers and we need to send a message to shops that we're not going to take this robotic behaviour.

When the cashier asked you for ID and told you she couldn't serve you without it, you should have just smiled and walked off through the till towards the door. No fuss, no shouting, no anger. Either the till would have been full of your shopping or your basket/trolley would have been left on the floor. Either way, a member of staff would have been needed to come and take the stuff away, taking at least five minutes and inconveniencing the store. If you're in a supermarket where you suspect that they're anal about asking for ID, put the alcohol on the belt last so that you're shopping has already gone through by the time the cashier gets to it. Then they have to cancel the sale and put the goods away when you walk off.

Shops are only going to do this ID mania if we let them get away with it. We need to show them our contempt and stand up for ourselves. If I was in a supermarket queue and someone in front of me was unreasonably being asked for ID (i.e. someone seemingly late twenties or older), I'd consider walking out of the shop and leaving my shopping in protest.

Stand up for yourselves people. Get out of the mindset that it's "embarrassing" to be asked for ID when you're over 18. It's embarrassing for a store to be caught exhibiting such stupidity.

You've done the right thing by pledging not to go back there again, but you didn't go far enough in the store. People need to take a stand against this brainless bureaucracy and senseless quest for ID. We're the customers and we need to send a message to shops that we're not going to take this robotic behaviour.

When the cashier asked you for ID and told you she couldn't serve you without it, you should have just smiled and walked off through the till towards the door. No fuss, no shouting, no anger. Either the till would have been full of your shopping or your basket/trolley would have been left on the floor. Either way, a member of staff would have been needed to come and take the stuff away, taking at least five minutes and inconveniencing the store. If you're in a supermarket where you suspect that they're anal about asking for ID, put the alcohol on the belt last so that you're shopping has already gone through by the time the cashier gets to it. Then they have to cancel the sale and put the goods away when you walk off.

Shops are only going to do this ID mania if we let them get away with it. We need to show them our contempt and stand up for ourselves. If I was in a supermarket queue and someone in front of me was unreasonably being asked for ID (i.e. someone seemingly late twenties or older), I'd consider walking out of the shop and leaving my shopping in protest.

Stand up for yourselves people. Get out of the mindset that it's "embarrassing" to be asked for ID when you're over 18. It's embarrassing for a store to be caught exhibiting such stupidity.

we are only upholding the law, please have the sense to direct your anger at the law makers, not the inocent shopworker trying to earn a living and uphold the law, or risk a £1000. as the previous reply says try it for a day

we are only upholding the law, please have the sense to direct your anger at the law makers, not the inocent shopworker trying to earn a living and uphold the law, or risk a £1000. as the previous reply says try it for a day

It's not directed at the cashier, it's directed at the store managers. If enough people over 25 started walking off and leaving all their shopping on the belt when asked for ID, the stores would realise that they had a problem and that people of that age weren't going to accept it.

As I said in my previous post, we're the customers and we get to decide supermarket policy by voting with our feet.

You've done the right thing by pledging not to go back there again, but you didn't go far enough in the store. People need to take a stand against this brainless bureaucracy and senseless quest for ID. We're the customers and we need to send a message to shops that we're not going to take this robotic behaviour.

When the cashier asked you for ID and told you she couldn't serve you without it, you should have just smiled and walked off through the till towards the door. No fuss, no shouting, no anger. Either the till would have been full of your shopping or your basket/trolley would have been left on the floor. Either way, a member of staff would have been needed to come and take the stuff away, taking at least five minutes and inconveniencing the store. If you're in a supermarket where you suspect that they're anal about asking for ID, put the alcohol on the belt last so that you're shopping has already gone through by the time the cashier gets to it. Then they have to cancel the sale and put the goods away when you walk off.

Shops are only going to do this ID mania if we let them get away with it. We need to show them our contempt and stand up for ourselves. If I was in a supermarket queue and someone in front of me was unreasonably being asked for ID (i.e. someone seemingly late twenties or older), I'd consider walking out of the shop and leaving my shopping in protest.

Stand up for yourselves people. Get out of the mindset that it's "embarrassing" to be asked for ID when you're over 18. It's embarrassing for a store to be caught exhibiting such stupidity.

Is it really that difficult to understand the difference between a supermarket chain and a national government? Because they really don't have that many similarities, and it's only one of those that's enforcing extremely large fines to the company and the individual who sell alcohol to under 18s. But I'll tell you what: I work in a bar, but I'll stop ID-ing people who might be under 21 just in case I accidentally ID someone who's over 21, mildly inconveniencing them for all of 25 seconds. And then you can pay my multiple fines, my wages when I loose my job, and reimburse the lost earnings of the bar when it gets closed down. Does that sound reasonable? It's a legal responsibility, stop whining about it and take ID. And until you've worked on the door of a bar and realised how similar some 18 year olds look to some 27 year olds, you really have no idea what you're talking about.

i get ID all the time and im nearly 26 take it as a compliment and just learn to carry your id in future thats what i do.

don't forget that as ASDA is part of Wally World (wal-mart) a US company where the pervading corporate practice for many years has been ID everyone .... it's unsuprising that they are going down that route.

The cashier is right, the company is wrong. I am not wrong. It is in no way hard to carry ID with me. But should I carry my passport with me to work when I leave home at 6am, just in the off chance that I fancy a bottle of wine on my way home at 6pm??

As I've said previously, the only photographic ID I have is my passport.

I currently have my passport at home, but have been considering keeping this at my bank deposit box. How does this then work? Do I have to then visit my bank to retrieve my passport to go to my local Asda, just because the training and policies they have are so inconsistent?

How could I have been shopping there for 3 years and then suddenly have this process begin?


obvious answers are change your paper DL for phot one if you have a DL get one of the 'proper' proof of age IDs

You do realise the logical conclusion to this? Each time you want to buy a bottle of wine you'll be asked for your ID card. This will leave a permanent record on the big brother National Identity Register database that you bought alcohol in that shop at that time. I find that unnecessary and creepy.

while this doesn't apply to ASDA you do this when you shop somewhere like tesco or sainsbury and collect your points...

I'm a bit annoyed. Here's a copy of what I have sent via the Asda Customer Services section of their website, and also emailed directly to the Handsworth store manager:

"I am writing to complain about an incident that has just occurred at your Asda Handsworth, Sheffield store.

I have been shopping in that store for over three years now including the purchase of alcohol. I will be aged 27 in a month's time, so haven't had to carry any form of photographic identification for almost ten years. However, today, the cashier refused to serve me alcohol as I didn't have any ID. At first, I actually thought she was joking, as there is no way that anyone could possibly think that I look under 21 years old.

However, I have been advised that a new policy is being implemented whereby if you look under 25, customers will be asked for ID. Apparently it is up to each individual cashier as to whether they use this policy.

Perhaps then, Asda as a whole should advertise this fact, as all of your shelves with alcohol still only advise that if you look under 21 then you will be asked to prove your age.

I found the incident extremely embarrassing as there were a number of customers around the till listening to the conversation.

I asked for a supervisor to deal with it, and she advised the cashier, Lee (female), that it was up to her if she wanted to serve me or not. Eventually, she did serve me. She was obviously reluctant and extremely rude.

On exiting the store, I saw a manager and advised him of what had just happened. He shrugged his shoulders and advised that he would speak to her, then turned his back and walked off.

I find it disgusting that I shop in your store every day, and spend upwards of £100 per week there. I also purchase weekly shopping online, including alcohol; and have never had anyone challenge my age.

There is no way that I am going to start carrying my passport around in the off chance that I will be asked for identification in an Asda store.

I really think that your staff require more training regarding the selling of alcohol; otherwise you will begin to lose custom.

I for one will not be shopping with you again after today’s incident, and will instead order my online groceries from Tesco. I do not believe that I look under 25. I also produced my Asda credit card, and advised that I wouldn't have one if I was under 18.

The manner and attitude of the cashier and the manager has left me extremely annoyed, and I would like a reply to this email advising how you will resolve it.”

Has anyone else started experiencing problems regarding this?

I thought it was the law now that it is the person serving the alcohol who is responsible and fined if it is later made aware the person is under age.

If you do or could appear to look under 25 you can't blame the cashier for asking I know I would.

I fancy a bottle of wine on my way home at 6pm

Are you a wino?

You've done the right thing .... but you didn't go far enough in the store.....

When the cashier asked you for ID and told you she couldn't serve you without it, you should have just smiled and walked off through the till towards the door. ......the till would have been full of your shopping or your basket/trolley would have been left on the floor. Either way, a member of staff would have been needed to come and take the stuff away, taking at least five minutes and inconveniencing the store. If you're in a supermarket where you suspect that they're anal about asking for ID, put the alcohol on the belt last so that you're shopping has already gone through by the time the cashier gets to it. Then they have to cancel the sale and put the goods away when you walk off......

So, let me get this right.

You suggest that you are planning in advance to spit your dummy out and don't give two hoots whether the people behind you in the queue are inconvenienced, just as long as you get to walk out thinking "I really showed 'em"

You're embarrassed by being asked for POA ID but wouldn't find a store full of customers thinking "what a ship's anchor" as you flounce out leaving everybody else held up by your pettiness.

To be honest, until they come up with a universally (and I mean everywhere) acceptable photo ID that we don't have to pay through the nose for, (and, for the privacy types, doesn't need to be scanned or checked by a central server) then we'll never see people carrying ID as standard. Passports and such are too expensive to get and too expensive to replace if you lose them/get mugged, so not ideal id fodder. Also, not everyone drives or goes abroad (and yes, one of my co-workers was incredulous when I mentioned that I can't drive at age 30.)

i know its a bit off subject in a way but I got asked for ID when I went to a pub and im 30 now work that one out lol.

i know its a bit off subject in a way but I got asked for ID when I went to a pub and im 30 now work that one out lol.

25+5 = 30...

broken down to show workings out....

(seems the required age for ID now)+(the amount required, to total your years) = 30

5 year leeway for a £1000 mistake. Seems fair to me. ;)

And you have kept young looking.

There you go, a compliment from a bar staff + one from me (a rarity) = :)

:hihi:

25+5 = 30...

broken down to show workings out....

(seems the required age for ID now)+(the amount required, to total your years) = 30

5 year leeway for a £1000 mistake. Seems fair to me. ;)

And you have kept young looking.

There you go, a compliment from a bar staff + one from me (a rarity) = :)

:hihi:

looks like being a taxi driver driver has defo helped with your maths ash lol:hihi:, hope you have had good weekend.

looks like being a taxi driver driver has defo helped with your maths ash lol:hihi:, hope you have had good weekend.

I've gotten rid of it [taxi] now. However, I shall keep my badge - as you have to be 21 to drive one, so it's good for ID :hihi::hihi:

(should I ever be lucky enough to get asked again:rolleyes::hihi:)

Having read this whole thread, I'd like to post on this issue from a new perspective.

Since the new law (The Licensing Act 2003) came into effect in 2004, the police are now operating test purchases in pubs, clubs and retail outlets. There is indeed an automatic (£60) fine for any individual who sells alcohol to someone under 18, and most outlets now operate a challenge 21 scheme - where proof of ID is required before a sale is made. No ID = no sale.

However, if a licensed outlet fails three test purchases, or is found in any other way to have sold alcohol to someone under 18, the police now seek a review of the license.

I'm a member of the council's Licensing Board, and have been involved in a number of these license reviews. Amongst options that are considered is the temporary closure of the outlet whilst staff are re-trained on the law; making the Challenge 21 scheme compulsory as part of the outlet's license; permanently removing the designated premises manager from holding an alcohol license; and permanent closure of the outlet.

I am already aware of at least one designated premises manager losing his license (which in effect meant he not only lost his job but probably his ability to get any other job in the licensed trade), and I'm aware of at least one off-license losing its alcohol license.

There are frequent and numerous complaints made about under-age youths openly drinking in the streets, alcohol-fuelled fighting, and alcohol-related crime. Outlets selling alcohol have a legal responsibility to ensure that they do not sell booze to anyone under 18 - and also to anyone who appears to be over 18 who the retailer has reason to believe may be purchasing alcohol for someone under 18.

Whilst ASDA may not have widely advertised their apparent policy to operate a Challenge 25 scheme, nevertheless, ASDA and every other retailer in the country have a legal duty to ensure that they do not sell alcohol to anyone under the legal age limit. Whilst the automatic fine of £60 for the individual shop assistant or check-out person caught selling alcohol to under-age purchasers may appear to be a small fine, cumulatively the store operator risks losing their alcohol license for repeated offences.

The OP might feel embarrassed at being asked for ID (whether under a Challenge 21 or Challenge 25 scheme) - but just for a moment imagine how much a major store would be embarrassed if they lost their alcohol license - and in the process also suffered a catastrophic loss of trade.

Plus.. you do realise that employee serving alcohol or cigarettes to someone underage would be sued, NOT just the manager/company?

to all thoes who bleat and moan about being asked for id, do the job for just one day, put up with the threats, the insults, being snapped at for asking, a deputy manager who i worked with was beaten up for backing up a cashier who asked for id.

Well said. The police do spot checks too sending underage
people into shops, it is just not worth the risk

I think it might help also if I show what I actually look like:

http://s273.photobucket.com/albums/jj228/evolution200/?action=view&current=DSC00034.jpg

:hihi::hihi::hihi::hihi:
Only just looked at this - I originally thought you were a GIRL.

OMG I cant believe you actually put that picture up on a public website - that is so funny its unreal. Made my day and I haven't even got out of bed yet!

I wouldn’t be embaressed if somebody asked me for ID put owning up to buying chocolates from pound land……..:blush:

ha, yeah well... :blush: they were actually nice, so there! :P

ha, yeah well... :blush: they were actually nice, so there! :P

they sell toblerones in poundland!!! sorry....got a bit excited there...:blush::hihi:

Just found the story...

http://www.dailymail.co.uk/pages/live/articles/news/news.html?in_article_id=513315&in_page_id=1770

I do actually feel sorry for cashiers because they're obviously only doing what they're told to do. However some of them do tend to lack a bit of tact... the lady who wouldn't serve me turned around to my boyfriend who had ID and said "sorry love, its just these girls wear so much make up these days its hard to tell!". Hmmmmmmmmm not sure if she meant I was made up like a sl****er but I did take it that way. Definitely a training issue!

im a cashier and i dont know if you are aware but its us that get the fine if we did serve somone underage and its anything up to £5000 so just think next time if someone asks for id its prob not to be funny its because they are afraid of loosing there job .. getting a fine... and possibly sent to prison . but granted there are much better ways of dealing with a situation than that !!!!

i once asked a woman for ID and she was stood with her 18 year old daughter, she took it as a compliment, i also refused to serve a lad who was only 14 so he sent his dad in to buy it, i refused to serve his dad as well, explaining that as i already refused his son, i was with in my right to refuse him as i had a suspicion that he was buying it for his son, well the guy kicked off, called me a whore, a fat slag (please use something original,) and demanded an apology from me for refusing to serve him, i told him that he would have to wait for a long time for that to happen, so he demanded that we call the police, we did so at his request, they told him exactly what i had told him and his parting words to me were "your nowt but a tw@t".

A couple of years ago my son who was 20 at the time went into a local shop to buy a bottle of wine, the cashier was a girl who he was at school with, she ID'd him knowing full well that he was the same age as her i.e. 20.

I don't know how I would react to being ID'd? Being nearly 50 no one could imagine I was underage but I don't carry ID, my driving licence is not the photo type, I've yet to need it changing since the new type came in. I don't carry my passport it's rediculous top expect people to carry them, so i would be in a quandry. What else is there?

i once asked a woman for ID and she was stood with her 18 year old daughter, she took it as a compliment, i also refused to serve a lad who was only 14 so he sent his dad in to buy it, i refused to serve his dad as well, explaining that as i already refused his son, i was with in my right to refuse him as i had a suspicion that he was buying it for his son, well the guy kicked off, called me a whore, a fat slag (please use something original,) and demanded an apology from me for refusing to serve him, i told him that he would have to wait for a long time for that to happen, so he demanded that we call the police, we did so at his request, they told him exactly what i had told him and his parting words to me were "your nowt but a tw@t".

well done my friend some people are just total idiots well done i myself have had loads of abuse from people mainly young ones who i have refused to serve funniyl enough i was called exactly the same names as you lol lol it must be the only vocabulary theese idiots know :D

well done my friend some people are just total idiots well done i myself have had loads of abuse from people mainly young ones who i have refused to serve funniyl enough i was called exactly the same names as you lol lol it must be the only vocabulary theese idiots know :D

Same here. I refused a boy cigarettes as he had no I.D
, his father came back to try and buy them, I refused him, explaining why
and got called a few choice names also- we have a log book
that is checked by managment on a regular basis for refused
sales

I got asked for ID when buying alchol christmas before last. I am currently 41. I produced ID - always worth carrying one of those photo driving licences. I then was advised that I could be buying alcohol for the girl (my daughter) who was with me. I was so dumb struck, surely most mums shop with kids in tow that the cashier called the manager, who allowed me to purchase.

I suppose it serves me right for liking ready mixed vodka. I would not blame the assistant though there is a hefty fine for getting it wrong.

25+5 = 30...

broken down to show workings out....

(seems the required age for ID now)+(the amount required, to total your years) = 30

5 year leeway for a £1000 mistake. Seems fair to me. ;)

And you have kept young looking.

There you go, a compliment from a bar staff + one from me (a rarity) = :)

:hihi:


They've already given themselves 7 years leeway by saying they'll ID people up to 25. 12 years leeway is ridiculous. It is NOT a compliment, you are essentially being accused of trying to commit a crime by trying to buy alcohol.

Why take it personally? The cashier is just doing their job. In Canada you HAVE TO provide ID when purchasing alcohol if you are under 25, and most people show ID as a matter of course regardless of their age, because a 25 year old can easily look 30 or 35 and vice versa. It's not a big deal, and if it helps prevent underage drinking, surely it can only be a good thing? It's not a compliment to suggest you look younger than you are, but nor is it an insult either. I wouldn't fancy a £1,000 fine for simply mis-judging someone's age.

Same here. I refused a boy cigarettes as he had no I.D
, his father came back to try and buy them, I refused him, explaining why
and got called a few choice names also- we have a log book
that is checked by managment on a regular basis for refused
sales

had a woman had a go at me because i refused to sell alcohol to her son who was 18 but had no ID on him, so every time she comes through my checkout now she never leaves without having her bread crushed

I'll add my little anecdote to this. In the last 2 years, aged 32-34, I was asked for ID about 4 times. Previous to this I hadn't been asked for ID since being 25 (a one off incident). And previous to that occasion aged 18 - 24 NEVER!!!! :loopy: I am looking younger every year:huh:

They've already given themselves 7 years leeway by saying they'll ID people up to 25. 12 years leeway is ridiculous.

Ah ha, you've worded it differently to me. ;)

The signs don't say 'they'll ID you up to 25' they say 'if you look under 25' you will be asked.(apparently anyway, I've still only seen 21 signs)

So in my example with jibbs, I'm suggesting that he looks under 25 if he was asked.

:)

Ah ha, you've worded it differently to me. ;)

The signs don't say 'they'll ID you up to 25' they say 'if you look under 25' you will be asked.(apparently anyway, I've still only seen 21 signs)

So in my example with jibbs, I'm suggesting that he looks under 25 if he was asked.

:)

:( oh I'm gutted now, I thought I looked under 21! :hihi:

In the last 2 years, aged 32-34, I was asked for ID about 4 times. Previous to this I hadn't been asked for ID since being 25 (a one off incident).
Post #125 answers that. And the timings also tie in with your dates. :)
And previous to that occasion aged 18 - 24 NEVER!! Am I looking younger every year:huh:

Most of us live in hope ;):hihi:

i was 19 when i got asked for I.D in HOME BARGINS on the moor in sheffield so i pulled out my CITIZEN CARD with the pass logo on it, but they refused to serve me and told me they didnt accept it as I.D. i only bought the card because it said it was accepted by all shops as I.D. and it was photographic, i was stood complaining for at least 30mins but the assistant wasnt interested i found her to be rude and clever.

they should have its a legal id card on our somerfield id training package its acceptable just the same as a driving licence with a picture and the pasport they are the only 3 you can accept x

Ah ha, you've worded it differently to me. ;)

The signs don't say 'they'll ID you up to 25' they say 'if you look under 25' you will be asked.(apparently anyway, I've still only seen 21 signs)

So in my example with jibbs, I'm suggesting that he looks under 25 if he was asked.

:)

No, you said

5 year leeway for a £1000 mistake. Seems fair to me:)




So the leeway they are giving them for a fine (for serving an eighteen year old) is twelve years, not five.

Same here. I refused a boy cigarettes as he had no I.D
, his father came back to try and buy them, I refused him, explaining why
and got called a few choice names also- we have a log book
that is checked by managment on a regular basis for refused
sales

Yup, quite correct to refuse.
Another example is an adult (with kids in tow) buying fireworks.
The shopkeeper must hand 'em to the adult after being paid, not to any of the kids.
If Trading Standards spot the group outside the shop, and by now Dad has handed the fireworks to one of the kids, you're all in bother.....

So the leeway they are giving them for a fine (for serving an eighteen year old) is twelve years, not five.

Until someone has proven their age, the isn't any difference between a 30 year old who looks 24. And a 24 who looks their own age - (to the server in the shop)

If both look 24. Both would be asked.

Based on that, I'm prepared to haggle my original leeway of 5 up to 7.:hihi:

I haven't been asked for a while, but I always carry my provisional driving licence anyway, I got it a month before I turned 18 for that very reason.
I work in a pub, and we are being very strict lately. We also have the rule "one ID one drink", so people with ID can't buy their underage mates drinks. We always try to get rid of group of borderline teenagers, because its likely that word will spread and loads more will come thinking they will get drinks somehow, and it just escalates from there.

Facts of the situation:

Ramifications for an Employee

Having worked in retail myself, anyone caught selling anything below legal age requirements faces a fixed fine and possible imprisonment and the punishment is ridiculously extreme but gets the message across. I think if I was still in the position, I would be extremely cautious because its not a myth, it has and still does happen.

Carrying I.D

No disrespect to the OP, but put this experience down as a lesson learned and always try to carry I.D if you are expecting to go shopping for Alcohol. In a perfect honest world, we'd be free to worry about what we should carry around with us 'just incase'. Unfortunately, were in no perfect world were Alcoholism and Underage drinking is prevalent.

Right to refuse serving

Asda can reserve the right to refuse service to anyone if they deem it necessary. So if your looking to take it further, you don't have a leg to stand on im afraid.


Sorry to hear of your experience, but your refusal to move until being served will only have enforced their position on the matter and hardly endeared yourself to them. Its happened to me before, but I took it with a pinch of salt (Imagine the irony if I was buying Margherita :hihi:). Everyone has a right to complaint, but im sure you'll suffer or have suffered greater injustices in your time.

..........................................

Hi everyone,
As most people know if you look under 21 you have to prove you are over 18 to buy alcohol.
I was in Asda buying my first small bottle of Whiskey. It never crossed my mind i might get asked for my ID!
The lady wouldn't serve me.
I'm nearly 37.
This happens most of the time.
Does anyone else have this inconvenience with their age?
However i am grateful that i do look younger, im just wondering when it will stop!! Haaaaaaa........

I wouldn't get too excited about looking young...:hihi:

here is another one... (http://www.sheffieldforum.co.uk/showthread.php?t=308381)

.............................

Ahhh!
Thankyou for that very interesting link!
Its not just me then!
However i do take it all in good fun!
I wonder if its the same lady on the cash till?
When she wouldn't serve me, she also said, "I hope thats your husband so HE can pay for it!" So yes my hubby kindly paid for it and when i was ready for going i whispered to her my age, She was astounded!

I think I may visit this ASDA, sounds good for an ego boost:):hihi:.

I'd agree that the penalties for not requesting ID for someone who may be under 21 are such that retail staff have to be cautious. And it's sensible to carry a driving licence etc in your purse/wallet just in case, if you still look like you haven't yet reached middle age:hihi:...but I think the OP has a genuine complaint as the staff in Asda were pretty offhand. Not good customer service - it could have been handled much better. It IS embarrassing for many people to be asked for ID when they are well past 21 and haven't been asked for ID in years. In front of a queue of customers while the cashier debates this with a supervisor.

Ahhh!
Thankyou for that very interesting link!
Its not just me then!
However i do take it all in good fun!
I wonder if its the same lady on the cash till?
When she wouldn't serve me, she also said, "I hope thats your husband so HE can pay for it!" So yes my hubby kindly paid for it and when i was ready for going i whispered to her my age, She was astounded!

If she is being so careful as not to serve you she shouldnt have your OH buy it, if they are with you as she is selling knowing that your OH might be supplying a minor and the fine is just as severe! Point that out next time!

I think I may visit this ASDA, sounds good for an ego boost:):hihi:.


Ditto.....I would love some cashier to do this to me!!! :D

I had to buy some ciggys for a friend yesterday at tesco on West ST. My friend is 24 and the guy refused to serve her, she was rather embarrased but as I told her look on it as a compliment, no one ever asks me for I.D :(

Grow a moustache, smoke a pipe and wear tweeds. Nobody will ask you for ID again.

Or you could get some Olay Pro-Wrinkle Cream?

K.

Enjoy it now - it won't last (sadly).

I got asked for I.D in the fountain bar on loepold street and i'm 30, i was well chuffed :D

When I was 29 and I answered the door I was asked if my Mum or Dad was at home - it did make me feel good though.

Is it unnecessary and creepy that you leave a “foot print “every time you use your credit / bank card I don’t see the difference.

You can choose when and if to use a card, or you can pay with cash. You have the choice whether to perform the transaction anonymously or whether to leave an electronic footprint.

I don't really think that that's a "logical conclusion" to being asked for ID. It sounds more like naysaying based on a political standpoint.

Even if you came to the point where the government was for some bizarre reason interested in such information, it'd most likely never happen for one simple reason - cost. The cost of establishing and maintaining such a system to pop that information neatly into a database would be prohibitive, you couldn't find a business justification for it.

The government's intention is for private businesses to have ID card readers akin to chip & pin terminals, many complete with a fingerprint scanner or some other biometric reader. For comparison, the nationwide chip & PIN rollout was fast and effective.

So for a small investment, a retailer can buy a terminal to check that their shoppers are allowed to buy alcohol, removing the trust in their staff to check themselves.

It's only a small step from there to insisting that an ID card reader is installed in every licensed outlet as part of their license conditions. The government would like that and it's easy to engineer a situation where you'll get half the people on this forum demanding such a thing - e.g. suggest that you could use it to forbid people with ASBOs from getting hold of booze (sure it won't work, they'll get it from a friend, but people will dumbly demand it).

The government has two interests in this data:

1. As a means of tracking citizen's movements and building up profiles on their behaviour. They think they can run artificial intelligence "data mining" software on this to tell them interesting things.

2. Profit! Gordon Brown has already said that he wants to make the ID card scheme self-financing by selling your data to private companies. The more data they have, the more valuable it is. Let the companies work out what to do with it.

I still get asked to buy beer from morrisons, and im 24!. Mind ive got baby looks:P:hihi:

I once went to my local shop a good few years back, i was 19 and heavily pregnant and i went to get some paracetamols for the OH and got asked for ID for them...:loopy:
when i was about 22 i used to get asked for ID all the time down hillsborough, im 26 now and iv not been asked for ID for a few years but i still avoid going in shops for alcohol just incase...:hihi:

you dont need id for paracetamols although some shops have a strange policy in force for over 16s, go to a chemist. i had a right go at my locl shop keeper for not serving a young kid paracetamol which he had said he needed for his mom who was ill

you dont need id for paracetamols although some shops have a strange policy in force for over 16s, go to a chemist. i had a right go at my locl shop keeper for not serving a young kid paracetamol which he had said he needed for his mom who was ill

was too late for chemist, they wanted to see i was over 16.
its a bit late now, that was 7yrs ago...i should be ok now lol.

to all thoes who bleat and moan about being asked for id, do the job for just one day, put up with the threats, the insults, being snapped at for asking, a deputy manager who i worked with was beaten up for backing up a cashier who asked for id.

yeh exactly. i actually used to work at asda handsworth a few years ago when i was 18. i asked a chav for his ID, he had a baby with him and his chav mates, and to be honest he looked about 15. when i asked he went off on one sayin how he had a kid etc. i said if you dont have it with you i cant serve you. he then chucked the bottle at me...lovely!
i now work behind a bar and get lots of abuse off nobheads who care a lot about alcohol and dont carry any ID with them. its not very nice, but i dont get paid loads an hour and im at uni so a 1000pound fine wouldnt be very nice...im 21 and i look about 16 so i carry mine with me everywhere. when i buy alcohol i get my ID out before they even ask coz i know they are gonna! makes life easier for me and for them

This thread has made me seriously consider getting a photo card driving licence. (I haven't got one so far because I've had no need to, not changed my address or licence details since they came in) Although I'm pushing 50 and look it I can see the day in the not too distant future when I try to buy alcohol and get ID'd, preposterous as it may seem I would not be able to provide it unless I start carrying my passport around with me and I'm not going to do that. So thats another £10 in the governments coffers then.

you dont need id for paracetamols although some shops have a strange policy in force for over 16s, go to a chemist. i had a right go at my locl shop keeper for not serving a young kid paracetamol which he had said he needed for his mom who was ill

Paracetamol is a another item where an age warning will flash
up on the till when scanned though

..................................................

...................................

When I was 29 and I answered the door I was asked if my Mum or Dad was at home - it did make me feel good though.

Remember a similar incident myself when I was 12. I answered the door and this woman asked "Is your Dad in?"
"He were in but he's out now," I said.
"Well, what about your Mum?"
"No, she were in but she's out now too," I replied.
At this point the woman huffed and said "'He were in? She were in?' Where's your grammar?"
"Oh," I answered, "she's in the front room watching the telly!"

Post #125 answers that. And the timings also tie in with your dates. :)

Most of us live in hope ;):hihi:

I quite aware of why I only got asked ever got asked for ID until my early 30's and I know this has happened to other people around my age. I do personally think it's ridiculous to ask someone who is obviously over 21 and spending £100+ on groceries for ID to prove they are not a teenage binge drinker.

If she is being so careful as not to serve you she shouldnt have your OH buy it, if they are with you as she is selling knowing that your OH might be supplying a minor and the fine is just as severe! Point that out next time!

I pointed this out to a barman in The Swim Inn in town. He served my boyfriend while I was stood next to him, and he even asked if I wanted ice in my Archers and lemonade. Then later on, I went back to the bar alone and he asked me for ID, which I had left in my bag back at the table. I went to get it, he obviously not believing me went on to serve someone else. I returned 2 seconds later with ID and had a go at him, firstly cos I was next, and then I said "If you thought I was underage you shouldn't have served my boyfriend with drinks for me" He said nothing.
I once was asked by a salesman if my parents were in, I just gave him a look of disgust.
I am 23, but I look quite a bit younger, so I always carry ID.

i was 19 when i got asked for I.D in HOME BARGINS on the moor in sheffield so i pulled out my CITIZEN CARD with the pass logo on it, but they refused to serve me and told me they didnt accept it as I.D. i only bought the card because it said it was accepted by all shops as I.D. and it was photographic, i was stood complaining for at least 30mins but the assistant wasnt interested i found her to be rude and clever.

I'm 18 and I got a Citizan Card as I.D because I was also lead to believe all shops take it as I.D. Which some pubs don't, which is irritating because it even states on the back this should be taken as I.D and is backed up by the Police. ****** me off lol

I quite aware of why I only got asked ever got asked for ID until my early 30's and I know this has happened to other people around my age. I do personally think it's ridiculous to ask someone who is obviously over 21 and spending £100+ on groceries for ID to prove they are not a teenage binge drinker.
Ok fair enough. :rolleyes:

Hi

i've just been in the doncaster branch of ASDA and been refused alcohol even though i'm 32!!

i had my shopping and in with it was 3 bottles of wine. the lady on the checkout asked me if i had ID and i asked if she was joking. she said nope. and that she couldn't serve me. so i asked to speak to her superviser. when she came she also refused to serve me. so i asked to speak to the highest manager in the store. the duty manager came and he to refused to serve me although he admitted he believed i was over 18. isaid i had no ID as i didn't believe i needed to carry it anymore it being 14 years since i was 18. he hmself was only 37. i asked if he caried it ID to which he said no so i asked why i should.

They still refused to sell it to me so i left my shoping and left the store. I had only nipped out in my lunch time. i was late back to work due to the time i had to wait for managers.

having called Asda customer relations (the manager gave me the wrong number) i was told there's nothing they can do. although aparently if the manger believed i was over 18 he himself could have served me.

this has basically been a stupid and embarrassing incident as other shopper looked on. i feel i should get some kind of appology from asda for the embarasment inconvience and wasted time and money (travelleing to the store).

i agree with the original post that why should i carry around my passport (an important and expensive document) just in cae i fancy calling into asda in my lunch break.

Also the stupid thing is i was told by customer relations if i had gone to another checkout they may have served me as they would have probably believed i was over 18.

I'm 32 i no way look 18. Asda have some serious training and customer service issues.

I forgot to mention this happened to a work collegue of mine at the same store the previous week and she's 27.

I know it may soun like we are ranting about nothing but it really is a stupid inconvinence thats just not nessesary. a 32 year old obviously doesn't look under 18. why do managers not want to take responsibility and serve customers in these stupid situations.

I forgot to mention this happened to a work collegue of mine at the same store the previous week and she's 27.

I know it may soun like we are ranting about nothing but it really is a stupid inconvinence thats just not nessesary. a 32 year old obviously doesn't look under 18. why do managers not want to take responsibility and serve customers in these stupid situations.

Maybe not, but a 17 year old can look way older, that's why people get ID'd. I work with a girl who'll be 17 next month, and if you'd asked me to guess her age when I met her, I probably would have said around 25, and wouldn't have thought twice about serving her if I worked in a bar - and could have got a £1000 fine if I had!

Hi

i've just been in the doncaster branch of ASDA and been refused alcohol even though i'm 32!!

i had my shopping and in with it was 3 bottles of wine. the lady on the checkout asked me if i had ID and i asked if she was joking. she said nope. and that she couldn't serve me. so i asked to speak to her superviser. when she came she also refused to serve me. so i asked to speak to the highest manager in the store. the duty manager came and he to refused to serve me although he admitted he believed i was over 18. isaid i had no ID as i didn't believe i needed to carry it anymore it being 14 years since i was 18. he hmself was only 37. i asked if he caried it ID to which he said no so i asked why i should.

They still refused to sell it to me so i left my shoping and left the store. I had only nipped out in my lunch time. i was late back to work due to the time i had to wait for managers.

having called Asda customer relations (the manager gave me the wrong number) i was told there's nothing they can do. although aparently if the manger believed i was over 18 he himself could have served me.

this has basically been a stupid and embarrassing incident as other shopper looked on. i feel i should get some kind of appology from asda for the embarasment inconvience and wasted time and money (travelleing to the store).

i agree with the original post that why should i carry around my passport (an important and expensive document) just in cae i fancy calling into asda in my lunch break.

Also the stupid thing is i was told by customer relations if i had gone to another checkout they may have served me as they would have probably believed i was over 18.

I'm 32 i no way look 18. Asda have some serious training and customer service issues.


Right. Can you put yourself into the checkout cashier's shoes? Serving HUNDREDS and HUNDREDS of people everyday, for a low wage (believe me, I've done this job), with a threat of a fine probably more than you'd ever get in a MONTH if you sell alcohol to the wrong person. You're tired from a 6-8h shift, and you get some mardy person who has a hissy fit over 3 bottles of blummin' wine.

If your maturity levels concerning the fact that the shop stuck to their guns on THEIR policy are this ridiculous, I'm all behind the cashier!!!

I forgot to mention this happened to a work collegue of mine at the same store the previous week and she's 27.

I know it may soun like we are ranting about nothing but it really is a stupid inconvinence thats just not nessesary. a 32 year old obviously doesn't look under 18. why do managers not want to take responsibility and serve customers in these stupid situations.


i am sorry if it is an inconvinence to you but the fine and the possibility of losing your job means that it has too be done.

i am sorry if it is an inconvinence to you but the fine and the possibility of losing your job means that it has too be done.

It's a technique to avoid having to - good grief - make a decision. The responsibility is taken out of the hands of the individual and placed with the ID issuer. One rule for all is also easy to administer as no one has to actually think for themselves - similar to middle aged women with marks and spencer hooded cardies being penalised by no hoodie rules. It would help if (a) the manager was prepared to overrule the checkout decision, but they won't because that's "unfair" on the operator, being made to look wrong poor lambs (b) the supermarket let the manager make the decisions, accept that sometimes they're going to get it wrong and a fine will be involved without penalising the manager and (c) the law didn't penalise the poor sods on the coal face for getting it wrong now and then. Flagrant and consistent selling to under-age drinkers is one thing, the occasional mistake isn't something to lose your job/salary over.

The solution here is to vote with your feet. If supermarkets are asking for ID from people in their 30s and smaller shops aren't, use the smaller shops. When supermarkets see their alcohol sales fall and their "focus groups" tell them that people don't like being asked for ID when they've been able to drink legally for over a decade, they'll have to change this ridiculous policy for something sensible.

Somewhere a line has to be drawn. Assessing whether someone is 18 has been replaced with "Challenge 21" and now "Challenge 25". What's next, "Challenge 30"? "Challenge 40"? "Challenge everyone" just in case someone has made a prosthetic old person suit like in the Jackass movies?

The solution here is to vote with your feet. If supermarkets are asking for ID from people in their 30s and smaller shops aren't, use the smaller shops. When supermarkets see their alcohol sales fall and their "focus groups" tell them that people don't like being asked for ID when they've been able to drink legally for over a decade, they'll have to change this ridiculous policy for something sensible.

Somewhere a line has to be drawn. Assessing whether someone is 18 has been replaced with "Challenge 21" and now "Challenge 25". What's next, "Challenge 30"? "Challenge 40"? "Challenge everyone" just in case someone has made a prosthetic old person suit like in the Jackass movies?

This isnt a supermarket issue,its a goverment one.They are the ones that are implementing these rules.How many people are now carring ID that wasnt before and im sure its rising rapidly.
If you want to vote then do it at the next election,but im afraid it will be fingers crossed whether the people counting the votes actually get the numbers right!

It doesn't offend or affront me personally, but then again as yet I've never been asked for ID (at 35). The majority of the time, my driving licence is in my purse so I'm ok. And I really wouldn't be offended, nor would I be tempted to make some smartarse remark back like "are you joking?".

One thing which no one has picked up on, is that if the cashier is under the legal age whereby he/she can't serve you alcohol, knives, glue, etc., etc. I had this when I bought a knife block in M&S, and unfortunatley had to wait ages on a Saturday when they were busy while she rang the bell repeatedly for someone of an appropriate age to come and put the offending item through the till. Presumably the till also flags up that the person signed in is also under-age and someone older has to over-ride? Is this not the same in supermarkets?

Either way, it still doesn't bother me. If they want my ID I've got some.

at sommerfields it flags up when you sell anything that has a legal requirment attached then a supervisor or somone who is old enough has to personaly come over and say if the customer is old enough we dont have to physicaly overide the sale or anything and also if we do have to say no we have to phyicaly record in the refusal of sale book every single one we refuse ..... which believe me is a pain in the backside but has to be done im afraid xx

I find it imparative to carry an ID at all times, so this would never be a problem for me.

I think this thread is getting off the point.

The point about it is, Asda are now beginning to implement a policy whereby if you look under 25, you should be asked for ID.

My point is that the current law states that they should 'challenge 21'. All of the notification around the Asda stores also state that if you look under 21, you will be asked for ID.

Why are they not advising that you will be asked for ID if you look under 25?

FER CRYIN OUT LOUD, firstly there is no/very little difference between looking 21, 25 so if that is the crux of your argument its trivial to say the least, id'd once in 3 years? or maybe you think that you can pass for 25 but not 21 and so the lack of notice that you'd be id'd for appearing -25 threw you as you really thought that you appeared over 21 but under 25? shheesssh
If your 29 you look 29, if your 12 you look 12 if your 99 you look 99.
its just a rather large safety cushion for them as some people really do appear to be older, stop worrying about it.
Ive been getting id'd and refused and sometimes not since I was 13 and well in to my 20's and it will still carry on into my 30's no doubt .
secondly why dont you get some other photo id? if your passport is going into a safe then it would be the logical thing to do surely.

FER CRYIN OUT LOUD, firstly there is no/very little difference between looking 21, 25 so if that is the crux of your argument its trivial to say the least, id'd once in 3 years? or maybe you think that you can pass for 25 but not 21 and so the lack of notice that you'd be id'd for appearing -25 threw you as you really thought that you appeared over 21 but under 25? shheesssh
If your 29 you look 29, if your 12 you look 12 if your 99 you look 99.
its just a rather large safety cushion for them as some people really do appear to be older, stop worrying about it.
Ive been getting id'd and refused and sometimes not since I was 13 and well in to my 20's and it will still carry on into my 30's no doubt .
secondly why dont you get some other photo id? if your passport is going into a safe then it would be the logical thing to do surely.
But isnt the legal age of buying alcahol 18?

But isnt the legal age of buying alcahol 18?
yeah but that was the least of my worries my problem was getting the stuff when I looked about 11, I figured the quicker I started drink the sooner I would start to prematurely age and therefore not have to fanny about with id when I was eighteen cos I would look about 40, little did i know?

:roll:I am not trawling through to report posts but i can't believe how slagged off the original poster has been! Surely the 21 law is there to stop people under 18 buying drink? So why this new 25?

Bejesus - listening to the news this morning, no longer can i decide if i want to get ratted, I can't buy eggs and milk in the local co-op if i'm under 16, someone wants to decide how many bottles of wine i can drink a week and now I have to carry photo id wherever we go? When are we going to stop nannying people... if people want to drink themselves to death, let them! If people want to smoke themselves to death, let them! (Although as a non smoker I do like the fact you can't smoke in pubs and clubs now) God, i underage drank, probably a damm sight more than i do now and do you know what - probably most of you did too and we've all lived to tell the tale. There are no wonder there are so many problems in the world if we don't allow people to be a little bit naughty and learn from their mistakes and GROW up!

Getting back to the original point, I do think some people are using this "challenge thing" as a bit of a power trip, the original poster is clearly not under 18, clearly not under 21 and (sorry mate) looks older than 25! I have worked in retail and a bar in the past and it just smacks of jobsworth from some people at times. Either the law has to change that you show some id or some common sense has to prevail!

Flagrant and consistent selling to under-age drinkers is one thing, the occasional mistake isn't something to lose your job/salary over.

but actually you do, and you also get fined, because it only takes that occasional mistake and ooopppps thats the money coming out of your wages.

Either the law has to change that you show some id or some common sense has to prevail!
I think if the challenge 25 thing spreads across the trade, the next thing will be like a lot of places I visited in the US. No ID no booze.

I learnt early on in my trip (after walking miles to a town to go out for the evening, and couldn't get served anywhere, with my brother who is nearing 40) that I needed my Driving license at all times when out.

In Bostons baseball stadium, the sign says just that. I was queueing for a beer, and the bloke in front of me, must have been 80, and was 'at the ready' with his ID:hihi:

I''m not against asking for id and if i'd been 25 i could have understood it but i'm 32 its 14 years since i was 18. i'm obviously old enough. Plus the real thing that bothered me was that the manager couldn't recify the problem. whats the point in having a manger if they just say i can't do anything about it.

if a problem gets escallated to me at work and i just said well i can't do anything about it because the person you've already spoke to couldn't do anything about it then i'd soon be out of a job.

Plus the real thing that bothered me was that the manager couldn't recify the problem. whats the point in having a manger if they just say i can't do anything about it.



If he started with the “jobs worth” attitude you should have told him:-

“Rule books are to guide the inexperienced or the incompetent I will let you decide which one you are” and then walked of.

I got served anyway, because I refused to move until I was served the alcohol. I had to await a supervisor to come over, who refused to say whether or not I looked under age. She told the cashier it was up to her.

My issue is with the new 'if you look under 25, you will be asked for ID'.

If I had excepted her opinion, I would have walked off. I was only served because I caused a fuss and wouldn't move from the till.

If she really did think I was under 18, or looked under 21 or 25, why did she then end up serving me anyway - without producing ID?

The supervisor would not comment on how old you look as it has always been upto the cashier as to whether or not to serve you. If they do not think you look old enough they will refuse to serve you, and the supervisors will always back their staff up.

As to why she served you when she initially asked for i.d. it was probably because she did not believe you were under 18. The new LAW (not just Asda) states that if the cashier does not believe you look under 25, they have to ask for i.d. or risk the fine. She probably knew you were over 18 but felt she should ask you to comply with the LAW.

Everywhere is going to be like it soon, so you better get used to having i.d.
So stop moaning, is it really that hard to show a little piece of card when purchasing alcohol?!

Everywhere is going to be like it soon, so you better get used to having i.d.
So stop moaning, is it really that hard to show a little piece of card when purchasing alcohol?!

Well, it is for me.

I don't have a passport and I have a paper driving licence. I have no card to show my age so I would say yes, it really is that hard to show a piece of card.

It looks like we all might just have to get used to this; I heard on the radio the other day that an experiment carried out somewhere in the North-East (Cleveland I think it was) is also being adopted in part of Scotland, whereby the minimum age for off-sales of alcohol is raised to 21, and anyone who is or appears to be under 25 MUST provide valid age ID before they can make a purchase. It's aimed at combatting anti-social behaviour by drunken underage yobs, and by all accounts it's been a resounding success so I wouldn't be too surprised if we see the policy being adopted nationwide in the not too distant future.

Like a few others on here, I too have the old style paper Driving Licence (and in 14 years of driving I don't think i've ever had it on me, but I always know where it is if needed), and similarly have a Passport but only have it on me for holidays or when definitely required (e.g. at the bank if applying for a loan?).

I'd rather not have to fork out just to get a Photo DL that to date hasn't been needed... so far i've never been asked for ID at Asda Handsworth (more often than not if it's at the self-scan tills, when the warning appears for the alcohol sale to be confirmed by staff, they can tell you're comfortably past the age of no return by sight, and just confirm the sale without a fuss).

I think it's more the likelihood that you could goto one till there and get asked for ID, but then goto the next till a day later and not need it that would be frustrating for shoppers - consistency at least within a store would help.

I do sympathise with some of the OP, in that regardless of whether its Challenge 21 or Challenge 25 (or even Challenge Anneka), it's only if they can't prove they're over 18 that there's a problem... so it should just be Challenge 18, and if the cashier suspects that they may be close to the legal age limit, then fine. These meaningless 21/25 limits just muddy the situation, especially when it's not apparently as clearly advertised as it could've been.

The other alternative for any stores to implement to minimise this issue would be very easy... have so many tills designated as 'no age limited goods', and some as 'will require ID' - therefore, if you have alcohol, superglue, paracetamols or whatever else that requires a check, you'd be in those specific queues... and those who have no questionable items would just goto the nothing to declare tills.

The other alternative for any stores to implement to minimise this issue would be very easy... have so many tills designated as 'no age limited goods', and some as 'will require ID' - therefore, if you have alcohol, superglue, paracetamols or whatever else that requires a check, you'd be in those specific queues... and those who have no questionable items would just goto the nothing to declare tills.

Goodness help us, if things get that bad. :rolleyes:

Decision making is being taken away from us (as customers and staff). I can go in Tescos and buy a carving knife, but can't buy more than 16 paracetamol :loopy:

:hihi:

I've injured myself more opening a tin of Bachelors Mushy peas than taking paracetamol, BAN MUSHY PEAS!! ( or make them 25 and over )

I'm 25 and I still automatically just put my ID to the front of my shopping when buying alchohol. No need to ask for it so no embarrassment and I don't find it an invasion at all having it checked. I'd sooner have them check it than guess - there are still plenty of under 18's who manage to get hold of alcohol ad I think they're a nuisance on the streets thinking they're all that. I had a friend at school who could easily pass for being over 25 and that's when she was 15! I'm all for being ID'd!

I was in Morrisons last week and two guys who looked barely 18 were buying alcohol. It turned out they were 23. Some of us (especially those nearing 40) are not good at guessing someone's age just by looking at them.

What would happen if we asked the till person to produce ID and prove they are old enough to serve us. ;)

My OH is 22 and got ID' in Asda, he hadn't heard of this 25 thing and was really confused!! he was like, "ahem *shuffle* im 22 *shuffle* urm.. *hands over i.d as discreetly as possible*"

I get asked everytime at the chapeltown asda now, and i never have id cos its always a last minute decision to get a bottle of wine lol. (i'm 27 by the way, and 3 kids mean I have grey hairs lmao). I dont want to carry my passport or driving licence around with me as I have a habit of losing things :blush: where do you get those ID cards from?

On the whole, its a very good stance to take by Asda. You'd be the first to complain if some drunken youth damaged you or your property and they'd bought the cheap booze from their local supermarket.

Take it as a compliment that they thought you looked young and move on.

I get asked everytime at the chapeltown asda now, and i never have id cos its always a last minute decision to get a bottle of wine lol. (i'm 27 by the way, and 3 kids mean I have grey hairs lmao). I dont want to carry my passport or driving licence around with me as I have a habit of losing things :blush: where do you get those ID cards from?

Do places actually accept the ID cards?? Down town they only accept drivers licence or passport.

asda does cos i asked, thats wrong about town though, who wants to carry expensive important documents around after having a few drinks?

asda does cos i asked, thats wrong about town though, who wants to carry expensive important documents around after having a few drinks?

I lose my licence so often - I think the DVLA have a load of my licences printed out ready to send to me!!

Do places actually accept the ID cards?? Down town they only accept drivers licence or passport.

Asda accept DL's, Passports and any ID cards with the pass logo on them

well not read all topic but trust me there are dubble standards everywhere

i just got home to find my daughter 16 years old and looks 16 no older with her cussin who is 18 looks 16 thou both went to till in tesco and got seved with small bottle vodka.not asked for any id and was at a self sevice till and it flashers up at superviser to see if they are 18 they have to acept behind superviser till to say yes id or no.they where both served.i will be going to see the manager tom with a picy of her.

i think its right if you dont look 25 then id.no id no booze simple.

dont have to carry pass port theres about 6 items you could carry
id card
prove it card
provesinal driving licence card
full driving licence card
and theres more

go to most chain pubs they have leaflets for getting these

I completely agree - No matter of age.. I was once asked if my school friend was my mother.. she was 14/15 ..

I can't understand why anyone should be upset of being accused of looking under 21!!!

Well the ID laws are strict, but as it's up to the person who is serving said alcohol they are kind of hard to enforce. I work in a bar and although we ourselves have to pay the fine from our own pocket, there's a lot of pressure from customers, especially if there was a big queue.
I think that although evolution is 26/7, he should still carry ID just to be sure. It's not hard to carry and extra card in your wallet! Although the cashier should have been more pleasant, she stuck to her guns and you have to give her credit!

I mean, i'm 18 and all the times i'v bought alcohol, i'v only ever been id'd a handful of times!

Just found the story...

http://www.dailymail.co.uk/pages/live/articles/news/news.html?in_article_id=513315&in_page_id=1770

I do actually feel sorry for cashiers because they're obviously only doing what they're told to do. However some of them do tend to lack a bit of tact... the lady who wouldn't serve me turned around to my boyfriend who had ID and said "sorry love, its just these girls wear so much make up these days its hard to tell!". Hmmmmmmmmm not sure if she meant I was made up like a sl****er but I did take it that way. Definitely a training issue!

Precisely!

Don't get ever get annoyed with cashiers/bar staff for asking you for ID. You can never be 100% sure in some cases (with the exception of the 85 year old :loopy: ) As long as they ask for it politely there shouldn't be a problem.

They can face getting fined if they serve someone under-age and they are probably told to be very strict with alcohol sales.

Precisely!

Don't get ever get annoyed with cashiers/bar staff for asking you for ID. You can never be 100% sure in some cases (with the exception of the 85 year old :loopy: ) As long as they ask for it politely there shouldn't be a problem.

They can face getting fined if they serve someone under-age and they are probably told to be very strict with alcohol sales.

My grandad was asked for ID when buying some wine. He's 89. The cashier said she was new and didn't want to risk being fined, which is fair enough, but come on. He does look good for his age but hardly that young!

He took it as a huge compliment :hihi:

Once again, I took my girlfriend to the Morrisons shop, and I got asked for ID. I am 18, so i understand this.
They refused the sale of alcohol to me as she did not have ID. This is the first rediculous problem, but it doesn't end there.

I said to the man at the till, so ok... if I send her to the car, then come back and go to a different till in 5 minutes, will you then sell me it?

Ooooh No No you can't do that,.. no no... says the cashier.
I picked up my stuff, after causing a bit of a fuss saying i want to see the manager, and walked off back to the cake isle,... then back to the till at the other end of the store. I didn't even get asked for ID. Not even asked if I was 18. They're so stupid, it needs some controlling! One till won't serve me with a valid ID, and the next served me without even asking.
Next time, I will make sure that the manager actually comes, and I will not leave the shop without my beer!

i agree that its daft - in that one person wont serve but another will, consistancy would be good, but if i, as a 27 year old still get asked, i dont feel the need to sulk and demand to see a manager why should you, at just the legal age, i'm guessing you look a lot younger than me?
If i was desperate for it i'd go down later with id, otherwise i'd just leave it. the cashiers have a job to do and dont want to risk losing it and owing a massive amount of money just cos someone stamps their feet.

Deal with it! Stop wining and carry some ID!

I used to be a cashier and I have recieved tons of abuse for not serving people!

I always carry ID, to the point that ive lost my passport abroad and been delayed by a day with no money in a strange country, just because I might have needed ID if I wanted to buy something age related.

So yes, it does annoy me that some people wont even carry ID down to the corner shop!

What is infuriating though is that even though cards with the pass logo are accepted, some people wont accept them! for example, bouncers on doors, despite a clear poster on the door saying "citizen cards accepted" (which was what I had a few years ago) I was told I wouldnt be allowed in with it and had to produce my passport! (luckily, I did have it on me) but I wouldnt have been at all happy if id had to get a taxi back home £10, just to get my passport then return back.

what im saying is, people should carry ID, but that all stores should accept the same ID, and not pick and choose making the customer unsure!

If you're paying by Credit or Debit Card, isn't this proof enough of being 18 (assuming you can't get a Credit Card until you're 18 that is!). I think someone mentioned that it may not be your credit card (e.g. stolen), but in that case that could be the same for anyone else paying by card (unless it's just people buying alcohol that are dodgy!).

Forgive me if I have missed this somewhere in this epic and highly entertaining thread but where or how have people reached the assumption that Challenge 21 is part of the law?

Its not illegal to NOT ID someone who looks under 21, as long as they look over 18.

If you're paying by Credit or Debit Card, isn't this proof enough of being 18 (assuming you can't get a Credit Card until you're 18 that is!). I think someone mentioned that it may not be your credit card (e.g. stolen), but in that case that could be the same for anyone else paying by card (unless it's just people buying alcohol that are dodgy!).

I don't think so, because owning a credit or debit card is not proof of ID.

What's to say that you haven't nicked it? There's no photo of you on it...

The law states that alchohol cannot be purchased if you are under 18. There are problems with young people looking over 18 when they are under that age. So, to try and combat underage drinking the 'look 21' was brought in as it is less likely that someone under 18 will look over 21. This is for the retailer to prove that they have taken every measure possible to ensure they don't sell alchohol to under age drinkers and therefore avoid fines if they do inadvertently sell to under age drinkers who may look over 18/21. For some reason Asda seem to have taken it a step further to 25 - that's entirely up to them, they can make it 30 or even higher if they want - where they will ask for ID. However, if you can prove you are over 18 you are legally entitled to purchase alchohol (though the retailer is within their rights to refuse to sell it to you) for example, if they think you are already intoxicated they should refuse to sell you more alchohol.

I understand the frustration of the OP as the manner in which it was handled obviously left something to be desired in customer service skills. Presenting a credit card should be acceptable as proof of being over 18 if they are also accepting payment for goods on the credit card (they can't use the excuse 'it could be stolen' if they are accepting it as legitimate for payment). Credit is not given to under 18s.

IMHO it's pathetic to insist on seeing someone's ID if you are certain they are over 18 (in the case of the pensioner for example) but equally the retailer has to operate in a manner that ensures under 18s are not allowed to purchase alchohol - and for that they have to use a certain amount of discretion and common sense. Unfortunately i've never been asked to for ID (even when I was well under 18).

this could be happening in alot of shops as I was in spar today and noticed the "if you look under 25 years of age sign"

If you're paying by Credit or Debit Card, isn't this proof enough of being 18 (assuming you can't get a Credit Card until you're 18 that is!). I think someone mentioned that it may not be your credit card (e.g. stolen), but in that case that could be the same for anyone else paying by card (unless it's just people buying alcohol that are dodgy!).

Credit or debit cards are not accepted as proof of age. It has to be photo ID. I work in an off licence and if you think its a faff being asked for ID you should try being on the other side, fun it isnt, unless you like being abused for doing your job. We get test purchases carried out regularly by Trading Standards and the police, and its a fine and dismissal if we serve under age customers.
The only acceptable forms of ID are, photo driving licence, passport or citizen card.

I don't think so, because owning a credit or debit card is not proof of ID.

What's to say that you haven't nicked it? There's no photo of you on it...

but that's part of what I said before... you say you could've nicked the credit card as there's no photo of you on it, so why are they allowing anyone at all to use credit cards to pay for their goods (as any of the others could have nicked them!).

Apparently, it's also not beyond the wit of dodgy people to obtain a passport that isn't genuine... do the checkout staff scan the passports to make sure they're not fraudulent too?

Sometimes it's handy looking older, so people don't feel the need to bother to challenge you - if anyone asked me, i'd probably pass them my glasses and ask them to look again :)

As an Asda employee myself in both Optical and Pharmacy departments, I thought I'd make it clear what this is about. In response to binge drinking in people of all ages, and recent changes in law, Asda has implemented Challenge 25. This means that if ANYBODY looks under 25 (in opinion of person serving them) they must be asked for ID. Failure to show it means the person serving them must refuse the sale. This isnt a choice, we all have to do it and we have signed contracts to confirm we understand the policy and agree to adhere to it.
Police are heavily focusing on supermarkets and using many mystery shoppers of various ages to make sure we are following the lw regarding underage sales of alcohol, and other products. Now although I understand it can be embarrassing to be asked for ID because you do feel like you've done something wrong (natural reaction), YOU need to understand that failure to do this could mean someone losing their job and I find it highly inconsiderate of customers who cause huge scenes in my Asda store simply because an employee is doing their job properly. At the end of that day, not being able to purchase alcohol on one single occasion is hardly a tragedy-you just know next time to carry a driving license, passport or Id card.
I do wonder what people hope to achive by causing such a fuss-if a law or policy has been put in place it wont be changed because people like you kick up a stink about having to carry ID on you. I have many many lovely, friendly, understanding customers, but my day is often ruined by one single rude customer who seems to think that I am a piece of trash because I work in Asda. Please understand that people are only there to do a job just like anybody. I have 11 GCSEs, 5 A Levels and a Science degree all with top grades. I am trained as a pharmacy assistant to advise people on medications and remedies, yet I constantly have customers telling me I'm wrong, and refusing to listen to me. I work in Asda to save a bit of money to go back to university, and I'm sick of people treating me like some kind of moron.I think it is our job to treat all customers with respect-but we deserve it back

As an Asda employee myself in both Optical and Pharmacy departments, I thought I'd make it clear what this is about. In response to binge drinking in people of all ages, and recent changes in law, Asda has implemented Challenge 25. This means that if ANYBODY looks under 25 (in opinion of person serving them) they must be asked for ID. Failure to show it means the person serving them must refuse the sale. This isnt a choice, we all have to do it and we have signed contracts to confirm we understand the policy and agree to adhere to it.
Police are heavily focusing on supermarkets and using many mystery shoppers of various ages to make sure we are following the lw regarding underage sales of alcohol, and other products. Now although I understand it can be embarrassing to be asked for ID because you do feel like you've done something wrong (natural reaction), YOU need to understand that failure to do this could mean someone losing their job and I find it highly inconsiderate of customers who cause huge scenes in my Asda store simply because an employee is doing their job properly. At the end of that day, not being able to purchase alcohol on one single occasion is hardly a tragedy-you just know next time to carry a driving license, passport or Id card.
I do wonder what people hope to achive by causing such a fuss-if a law or policy has been put in place it wont be changed because people like you kick up a stink about having to carry ID on you. I have many many lovely, friendly, understanding customers, but my day is often ruined by one single rude customer who seems to think that I am a piece of trash because I work in Asda. Please understand that people are only there to do a job just like anybody. I have 11 GCSEs, 5 A Levels and a Science degree all with top grades. I am trained as a pharmacy assistant to advise people on medications and remedies, yet I constantly have customers telling me I'm wrong, and refusing to listen to me. I work in Asda to save a bit of money to go back to university, and I'm sick of people treating me like some kind of moron.I think it is our job to treat all customers with respect-but we deserve it back

here here !!! well said im in the same boat treated like scum for doing my job properly ive been called alsorts of names and had to stand there and bloody smile and take it just because i wont serve somone who hasent got id x
its frustrating xxx

here here !!! well said im in the same boat treated like scum for doing my job properly ive been called alsorts of names and had to stand there and bloody smile and take it just because i wont serve somone who hasent got id x
its frustrating xxx

Exactly! And most people that behave like that are hardly high-flyers themselves, in fact because I work in optical and pharmacy which obviously requires specailist knowledge beyond the regular retail stuff, people often make themselves look so stupid when they argue and cause a fuss because they say things that you know are completely untrue or a load of rubbish! Just the other day I served a woman in the pharmacy who wanted a prescription dispensed, but it was for a hospital pharmacy only. She wanted to know why she couldnt have it, and claimed she was a doctor. Obviously untrue as a doctor would know this, duh! People speak to you like they're so clever and you're so stupid, but look like fools. Like the gentleman who frequents the optical department - he openly admits he has never worked and claims thousands on benefits, enjoying several fancy holidays a year etc etc. Then today he comes in, claiming all of a sudden he heard a pop and he now has a chip out of his glasses. Yeah right! He thinks he's so knowledgable and likes to add to everything that he has an astigmatism (slight difference in shape of eye), to which we promptly reply that most of those wearing glasses or contact lenses do. Anyway I'm ranting now....please if you're reading this, yes everyone wants good customer service, but spare a thought for those on the receiving end of your "custom"!

As an Asda employee myself in both Optical and Pharmacy departments, I thought I'd make it clear what this is about. In response to binge drinking in people of all ages, and recent changes in law, Asda has implemented Challenge 25. This means that if ANYBODY looks under 25 (in opinion of person serving them) they must be asked for ID. Failure to show it means the person serving them must refuse the sale. This isnt a choice, we all have to do it and we have signed contracts to confirm we understand the policy and agree to adhere to it.
Police are heavily focusing on supermarkets and using many mystery shoppers of various ages to make sure we are following the lw regarding underage sales of alcohol, and other products. Now although I understand it can be embarrassing to be asked for ID because you do feel like you've done something wrong (natural reaction), YOU need to understand that failure to do this could mean someone losing their job and I find it highly inconsiderate of customers who cause huge scenes in my Asda store simply because an employee is doing their job properly. At the end of that day, not being able to purchase alcohol on one single occasion is hardly a tragedy-you just know next time to carry a driving license, passport or Id card.
I do wonder what people hope to achive by causing such a fuss-if a law or policy has been put in place it wont be changed because people like you kick up a stink about having to carry ID on you. I have many many lovely, friendly, understanding customers, but my day is often ruined by one single rude customer who seems to think that I am a piece of trash because I work in Asda. Please understand that people are only there to do a job just like anybody. I have 11 GCSEs, 5 A Levels and a Science degree all with top grades. I am trained as a pharmacy assistant to advise people on medications and remedies, yet I constantly have customers telling me I'm wrong, and refusing to listen to me. I work in Asda to save a bit of money to go back to university, and I'm sick of people treating me like some kind of moron.I think it is our job to treat all customers with respect-but we deserve it back

1. As someone else has pointed out, this ID 25 stuff is not a law, it's a supermarket policy that the supermarket has chosen to implement.

Many customers find it a very annoying policy and know that there's no point trying to go through feedback procedures to express their dissatisfaction, as the supermarkets won't listen.

So, they take the course of kicking up a fuss where it can't be ignored i.e. at the checkout

2. It's nothing personal against the checkout worker- they'd do the same regardless of who is manning it: it's against the supermarket policy, not the checkout worker

3. It is inconvenient- a customer goes to the supermarket, it takes up time which, for most people, is limited- they go with a list of what they need to buy and, if they're refused an item on the grounds that they don't routinely carry photo ID, it's not like they've got the time to nip home, get some and come back.

Plus, out of principle, many don't want to have to carry around photo ID just to use a shop.

Basically, a lot of us are fed up of the perpetual nannying and the impending threats of compulsory ID that are increasingly being forced on them.

It's bad enough that the government are doing it- now places like supermarkets are joining in.

4. Perhaps if supermarket staff are feeling stressed by this, rather than blaming the customers, they should see if they can sort out something with their Unions, to see if the management can be persuaded to cease implementing these kind of policies.

Hey it can be a good thing - I was in the States a few years ago ( San Antonio), an was asked for my ID to get into a bar... you have to 21 over there and look it... the best bit I was 45!! did wonders for my ego :)

I'm sorry but I still can't see the point in making a fuss at the checkout-you just said it yourself that they won't listen. If people are difficult they are much less likely to get a result. It isn't law YET but the supermarket still has a right to implement policies, and if cutomers don't like it thens thats too bad. Its not causing harm to anyone, in fact its in everyones best interests cos it can contribute to cutting down crime and violence, freeing up health services for people that really need it instead of silly people who cant stop when they've had enough. And yeah, it may not be personal against the individual cashier but it feels like it, and maybe you should try taking abuse after abuse from strangers and see if you think it feels personal! Some policies or ideas may get changed if theres enough outcry over them, but something like this is only ever going to get stricter if anything cos of all the problems these days with alcohol, so you're fighting a losing battle kicking off about it. See it as a positive move towards improving this 'yob culture' and give us honest workers a break!

Fair enough. I always got told not to back down when asking for ID, but then we never had an optional over 25 policy. It would be more reasonable that if they are going to bring in this policy it is enforced consistently.

Personally if I know somewhere I shop ask me for ID, I either take my ID, or go elsewhere if I don't have it on me. I'd rather get ID'd and have to go elsewhere/come back than think underaged kids are going to be served alcohol.

Its all pointless really as underage kids will do what I did and thousands of others over the years and just get someone over 18 to get them alcohol so you are not really stopping under aged kids drinking.

This has been proved by the hundreds of teenagers caught with alcohol on them in recent times.

what people have to remeber if they serve you the products then they could get fined or lose the licence to sell alcohol so they have to be 100% yes the new policy at the moment is the safe drinking called responsible drinking its not law but quite a few venues operate this and it is to stop binge drinking the problem .Is that the smoking law as basicily forced people to stay in and go to supermarkets where they can get cheap beer and smoke at home in peace .

I'm sorry but I still can't see the point in making a fuss at the checkout-you just said it yourself that they won't listen. If people are difficult they are much less likely to get a result.

You've misunderstood me- I meant that if a customer objects away from the checkout, they'll get fobbed off with a phone number for some head office customer services dept.

Whereas, if they stand their ground at a checkout, causing a hold-up and meaning the supermarket is losing cash, the management might take it seriously. If every customer frustrated by these policies did the same, even more chance of getting the policy overturned.


It isn't law YET but the supermarket still has a right to implement policies, and if cutomers don't like it thens thats too bad. Its not causing harm to anyone, in fact its in everyones best interests cos it can contribute to cutting down crime and violence, freeing up health services for people that really need it instead of silly people who cant stop when they've had enough. And yeah, it may not be personal against the individual cashier but it feels like it, and maybe you should try taking abuse after abuse from strangers and see if you think it feels personal! Some policies or ideas may get changed if theres enough outcry over them, but something like this is only ever going to get stricter if anything cos of all the problems these days with alcohol, so you're fighting a losing battle kicking off about it. See it as a positive move towards improving this 'yob culture' and give us honest workers a break!

Very true, it's not law yet, and, for it to become so, the govt will have to go through channels and have to deal with public objections that could well block it becoming law (as with the national ID card proposals).

The supermarkets, in contrast, have simply, as usual, made an arbitrary decision, based purely on trying to cover themselves, regardless of it impinging upon the rights of the public, with no eveidence whatsoever that the policy will reduce alcohol abuse or yob culture.

(If the supermarkets are aiming to reduce alcohol, they'd do better IMO, to change the following two policies-

1. currently many dissallow the 'splitting' of cans sold in sixes, so the customer who, sensibly, wants to purchase a single can of, say, Strongbow, is, on taking it to the counter, told that they can't be sold singly and that they must go back and buy the whole six cans.

2. think about cutting down the promotions for high alcohol drinks in large volumes for ultra-low prices, which, again, encourage alcohol abuse.)


The current ID policy is obviously not in, as you say, 'everyones best interests' because it impinges upon the right of those who object to carrying ID to buy, as they are legally entitled, being of the legal age, to buy alcohol.

You're right that the supermarkets have the right to implement any policies they like- equally, a dissatisfied customer has the right to stand at the checkout demanding to see the manager so they can express their frustration.

The current ID policy is obviously not in, as you say, 'everyones best interests' because it impinges upon the right of those who object to carrying ID to buy, as they are legally entitled, being of the legal age, to buy alcohol.

You're right that the supermarkets have the right to implement any policies they like- equally, a dissatisfied customer has the right to stand at the checkout demanding to see the manager so they can express their frustration.[/QUOTE]

well most people I know and work with thinks it's a good thing, so it seems you're in a minority. Anyway, it'sup to you what you think, but I doubt this is going to be 'overturned' . Why the problem with carrying ID anyway? That's like drivers not carrying their driving license and when being stopped by the police complaining about the fact that they have to produce it...if you want to drive you carry your license, if you want to buy alcohol then carry ID, simple

The current ID policy is obviously not in, as you say, 'everyones best interests' because it impinges upon the right of those who object to carrying ID to buy, as they are legally entitled, being of the legal age, to buy alcohol.

You're right that the supermarkets have the right to implement any policies they like- equally, a dissatisfied customer has the right to stand at the checkout demanding to see the manager so they can express their frustration.

well most people I know and work with thinks it's a good thing, so it seems you're in a minority. Anyway, it'sup to you what you think, but I doubt this is going to be 'overturned' . Why the problem with carrying ID anyway? That's like drivers not carrying their driving license and when being stopped by the police complaining about the fact that they have to produce it...if you want to drive you carry your license, if you want to buy alcohol then carry ID, simple[/QUOTE]

I don't get it,

You was embarrassed you needed to produce ID, yet you wasn't embarrassed that you caused a massive scene?

If you want the privelege to be served alcohol, then you should be prepared to prove you are old enough.

Throwing your toys out the pram and issuing a letter isn't the way to go about things.

well most people I know and work with thinks it's a good thing, so it seems you're in a minority. Anyway, it'sup to you what you think, but I doubt this is going to be 'overturned' . Why the problem with carrying ID anyway? That's like drivers not carrying their driving license and when being stopped by the police complaining about the fact that they have to produce it...if you want to drive you carry your license, if you want to buy alcohol then carry ID, simple


It's a legal requirement for drivers to either carry their license or be prepared to produce it at a police station, if stopped, while driving.

It's not a legal requirement to prove you are over 25 when buying alcohol.

The legal age for buying alcohol is 18 and, anyone who looks like they may be younger than 18 is obviously well-advised to carry ID proving they are over 18.

The issue here is that a customer was asked to produce ID showing that they were over 25.

There's no legal requirement whatsoever for anyone to have to prove they are over 25, it's simply a made-up policy by the supermarket with no basis in law or reality.

The issue here is that a customer was asked to produce ID showing that they were over 25.


Was that the issue? Wasn't it that the customer didn't look over 25 and so had to produce ID to prove they were over 18? :huh:

Yes, on reflection, I didn't put that as well as I could have.

The customer was over 25 and, by the sounds of it, would not be mistaken as being under 18.

The supermarket policy is that those who look under 25, must prove, with ID, that they are over 18.

So, the situation is that, a customer who is obviously over 18, because they look like they could be under 25, must, to buy alcohol, carry ID.

The law is that those over 18 are legally entitled to buy alcohol, regardless of whether or not they could pass for 25.

It's a short step from that, to insist, as some supermarkets are starting to do, that all customers can be asked for ID, even if they're 70 years old.

The law is that those over 18 are legally entitled to buy alcohol, regardless of whether or not they could pass for 25.

It's a short step from that, to insist, as some supermarkets are starting to do, that all customers can be asked for ID, even if they're 70 years old.

In which case, customer feedback will shape their adherence to the policy. If business is adversely affected and people start to shop elsewhere, the retailer will revert to a less annoying and more common sense approach. If, however, the vast majority of their shoppers don't mind the intrusion and happily show ID if buying alcohol, the policy would continue. Commercially-driven democracy! :)

In which case, customer feedback will shape their adherence to the policy. If business is adversely affected and people start to shop elsewhere, the retailer will revert to a less annoying and more common sense approach. If, however, the vast majority of their shoppers don't mind the intrusion and happily show ID if buying alcohol, the policy would continue. Commercially-driven democracy! :)

:thumbsup:

Totally agree.

dont quite no wot happened here with my post?

I am 27 and ALWAYS get asked for ID, esp in my local co-op (hillsboro) i dont carry any as as the OP only have a passport but i took it once and the next time i was asked, the member of staff who remembered me ok'd that member of staff to serve me (for cigs)

I assume at 27 i look old enough to buy cigs but if i dont theres hope yet that my 8 year old daughter might not get served any time soon

From the tightness in law on servers in shops, i shall be applyimg for a ID card. I might get into sum more bars on west street then!

but that's the way it is, so analysing whether it's the law or whatever makes no difference does it, so no matter how much people get on their high horses it's the way it is and it's not hurting anyone. If it stops even a few underage kids drinking or people of drinking age drinking too much then I'm all for it. People should learn how to have fun without always needing a drink first anyway

I'm going to Florida in August and am presently reading a book on Orlando (Disney, MGM etc). It states that you need to carry i.d. with you wherever you go as you're likely to be asked to prove your age should you buy alcohol.

It states clearly that 'those on the wrong side of 30' (ie, me) should expect to get asked for their i.d. I'd guess that were I asked it would feel quite novel.

So maybe, although I think it's plain stupid to ask an old age pensioner for i.d., we might best get used to the idea here?

I have been asked my age twice in the last 6 months. Once at Tescos Dinnington and then again a few weeks back in Rotherham.
Would not bother me usually but I am 35!

If business is adversely affected and people start to shop elsewhere,

But if all retailers adopted the same approach, what would the customer then do?