Help,
having problems retrieving emails from my virgin account.
Is anyone else on virgin having the same probs or has anyone heard anything?

Ta in advance.

Me too; it keeps on asking for a different password, even though I've not changed it.

Some days it works though?!?

K x

Do you use them as an ISP? If not, I know I got a mail from them recently where they said they would be deleting my email account unless I connected via them within a while.
Cue a 2 second dialup connection to mark my Virgin ISP account as "active" on their system and then I'm back to normal.
If you've switched ISP but still use them for email they may well have now deleted your account.

Originally posted by hotphil
Do you use them as an ISP? If not, I know I got a mail from them recently where they said they would be deleting my email account unless I connected via them within a while.
Cue a 2 second dialup connection to mark my Virgin ISP account as "active" on their system and then I'm back to normal.
If you've switched ISP but still use them for email they may well have now deleted your account.

Still using them as my service provider.

Can't find any reference to them doing any maintainence today.

:huh:

Mine's working today, but it was dodgy for a 2 days last week. Try giving them a call on the very-expensive-not-much-cop technical support number!

K x

Its not working, as someone is trying to send me an email via them and the post office isn't responding.

Originally posted by Skatiechik
Its not working, as someone is trying to send me an email via them and the post office isn't responding.

Cheers,
it sounds like they're down today will see what happens tommorow.

Originally posted by Modesty
Cheers,
it sounds like they're down today will see what happens tommorow.

Apologies guys, mine is down today. It just wasn't flashing up at me to tell me! Bl**dy Outlook! :rant:

K x

This from Virgin.net:


1. Time 22/02/2005 - 12:30 We have now resolved the issues with authentication and customers should be able to connect. However some customers may still be experiencing problems accessing email. Please go to www.virgin.net and click on the webmail link, and login in to your mail account form there. Our engineers are looking into this as a matter of priority and apologise for the inconvenience this will cause.


Go to "Contact Us" and click on "Service Announcements"

Originally posted by cgksheff
This from Virgin.net:


1. Time 22/02/2005 - 12:30 We have now resolved the issues with authentication and customers should be able to connect. However some customers may still be experiencing problems accessing email. Please go to www.virgin.net and click on the webmail link, and login in to your mail account form there. Our engineers are looking into this as a matter of priority and apologise for the inconvenience this will cause.


Go to "Contact Us" and click on "Service Announcements"

Can't ask for more than that, Cheers!