Does anyone know anything about the V92 standard which incorporates Modem On Hold, Quick Connect etc? Please bear in mind that I am completely clueless when it comes to technology.
Here's the problem:-

I am with Telewest Surf Unlimited and recently got an email from them saying that they were upgrading their dial up Internet service. I changed the dial up number to the new 3 figure one, ordered call waiting and expected my computer to do what I expected it to. It didn't... Aha! I thought, maybe my modem which was a PCTel HSP56 World MicroModem needs updating. So I pressed the update button, now I have a PCTel HSP56 MicroModem. I went into the diagnostics tab and queried the modem. It gave me a list of things I didn't understand, but I did spot V92. I assumed that it would work now the modem was V92 and not V90. Wrong!

I then thought that maybe I needed some special software, so I searched the net. I came up with a 15day trial version of FAXNet on hold. I installed it, but it says on the status page that the modem on hold feature is disabled and that I should check that my modem is configured to support Modem on Hold. I have searched files and folders and come up with system files and application extensions - intelmoh.dll, mohinstall.dll and mohfilt. I can't work out why it won't work since Blueyonder supposedly supports all the new features. HELP

Not sure exactly what to do to enable modem on hold but here is a complete list of the V92 command set that relates to modem on hold http://www.modemsite.com/56k/v92c.asp you need to enter this command in a terminal window (like hyper terminal) if you are not sure how to do this then PM me and I will explain.

hope this helps

I'm surprised that an upgrade to a dial up connection should require this sort of thing.

V92 is just a particular protocol; the details of what it provides on top of V90 are here :

http://www.v92.com/faqs/

V92 should give improved performance, but a V92 modem will just behave as a 'normal' modem on a non-V92 enabled dial up number.

http://www.modem.com/qanda.html

I'm surprised that an upgrade to a dial up connection should require this sort of thing.

V92 is just a particular protocol; the details of what it provides on top of V90 are here :

http://www.v92.com/faqs/

V92 should give improved performance, but a V92 modem will just behave as a 'normal' modem on a non-V92 enabled dial up number.

http://www.modem.com/qanda.html

Joep, I understood from Susana's post, rightly or wrongly, that she wanted to utilise the "modem on hold" feature that is enabled in V92 on supported services, so that she can receive phone calls without disconnecting from the internet, hence the addition of call waiting on her line. I may, however have misunderstood this from her post :)

Hiya,

Not sure...Call Waiting is needed for the MOH facility, sure enough, and re-reading it you could be right! :)

It might be worth ensuring that the dial up script from the ISP doesn't include any commands to turn off MOH, and that Call Waiting is also not disabled by the dial up script - that is often done to prevent the call waiting 'beep' disrupting traffic.

Hiya,

Not sure...Call Waiting is needed for the MOH facility, sure enough, and re-reading it you could be right! :)

It might be worth ensuring that the dial up script from the ISP doesn't include any commands to turn off MOH, and that Call Waiting is also not disabled by the dial up script - that is often done to prevent the call waiting 'beep' disrupting traffic.

I am guessing she has turned call waiting on to give an indication of when someone is calling. As far as I'm aware the V92 standard is call waiting compliant and the beep may well emit from the modem speaker. It's that long since I was on dial up I can't remeber. :)

I would be surprised if this is still a problem as the question was actually asked nearly 4 years ago

I would be surprised if this is still a problem as the question was actually asked nearly 4 years ago

LOL!

Do you know I nver checked the OP post date!

However, I've been educated and that can never be a bad thing!

:)

Well I have a more current computer problem - unrelated to modems - quite often when I switch on my desktop it never even gets as far as the MS Windows trailer and there is no whirring of the hard drive. After a few kick starts whereby I switch my desktop on and off several times, it finally starts whirring away and I can open various programmes and get on with some work. What's causing this to happen and what do I need to do to prevent it? I am concerned that it may have something to do with the hard drive is this correct?

Well I have a more current computer problem - unrelated to modems - quite often when I switch on my desktop it never even gets as far as the MS Windows trailer and there is no whirring of the hard drive. After a few kick starts whereby I switch my desktop on and off several times, it finally starts whirring away and I can open various programmes and get on with some work. What's causing this to happen and what do I need to do to prevent it? I am concerned that it may have something to do with the hard drive is this correct?

It is possible that your hard disk is not spinning up quickly enough for your system BIOS to recognise it. Please post some details of your system, make model etc. It may be that your BIOS has some settings that can be changed to slow down the initial boot process allowing more time for your disk to spin up.

However it may be a symptom of a piece of hardware failing in your machine as well.

Desktop system: MS XP Home, V 2002, SP2, PC: AMD Athlon XP2400+ 2.00Ghz 480 mb RAM.

I am concerned that it could be a symptom of a piece of hardware failing in my machine and if so what piece of hardware is it likely to be, eg fan, hard drive or what?

Something else I've noticed is that when this happens, if I switch the power button, ie the cable which connects my desktop to the power supply on and off, this situation resolves itself and my desktop starts up properly and immediately.