bought a wii last month and i have accidentally knocked it off its stand and it landed on the floor, the light comes on but it looks like where you put your disc has slipped out of place.
tried claiming on my insurance for accidental damage, and it was all going through, but kwik fit wont pay out and says that i didnt take out accidental damage, but i cant find my policy to check. so i want to get it repaired, can anybody help me?

take it back.all new items come with a 12 month guarantee

bought a wii last month and i have accidentally knocked it off its stand and it landed on the floor, the light comes on but it looks like where you put your disc has slipped out of place.
tried claiming on my insurance for accidental damage, and it was all going through, but kwik fit wont pay out and says that i didnt take out accidental damage, but i cant find my policy to check. so i want to get it repaired, can anybody help me?

Take it back, say you recieved it a present and it doesn't work.
Its dishonest, but successful! :)

I do it all the time when i drop my camera drunk and lodge the focus out of place.

take it back.all new items come with a 12 month guarantee

can i do that, will they replaced it or sent it to get it repaired

Take it back, say you recieved it a present and it doesn't work.
Its dishonest, but successful! :)

I do it all the time when i drop my camera drunk and lodge the focus out of place.

if everything else fails i will do that, but i would prefer to get it repaired, what with the shortage of wiis at the moment

the box could have bn dropped in the shop???

take it back,say its faulty and sit back and wait for a new one.your the customer.and you know what they say dont you..."the customer is always right"

Take it back, say you recieved it a present and it doesn't work.
Its dishonest, but successful! :)

I do it all the time when i drop my camera drunk and lodge the focus out of place.

Thats dispicibly dishonest.
And you seem to think fraud is funny.

2001Louise, i know it may be a hassle but do the honest thing:).

the box could have bn dropped in the shop???

Your on my wave Length! :)

Thats dispicibly dishonest.
And you seem to think fraud is funny.

2001Louise, i know it may be a hassle but do the honest thing:).

honesty gets you no-where.

complaining does about faulty items does.

Thats dispicibly dishonest.
And you seem to think fraud is funny.

2001Louise, i know it may be a hassle but do the honest thing:).

and what would that be.

When my PSP broke I returned it to game (7 months after I had purchased it) willing to pay for repair as I thought my Son may have damaged it. The Manager gave me a new one no quibbles :o I was well impressed. :D

When my PSP broke I returned it to game (7 months after I had purchased it) willing to pay for repair as I thought my Son may have damaged it. The Manager gave me a new one no quibbles :o I was well impressed. :D

see louise,it does work.:)

see louise,it does work.:)

It is worth a try isn't it? Good luck :)

but it has got a game in it and i cant get it out

but it has got a game in it and i cant get it out

Then be honest with them, tell them you broke it and are willing to pay for repairs and they will probably return your game to when they fix it.

but it has got a game in it and i cant get it out

then its still faulty isnt it?

then its still faulty isnt it?

Never mind that it was dropped and she intends to lie to get it fixed or replaced..:roll:
And people wonder why society is in the state it is when people are prepared to be so dishonest..

Never mind that it was dropped and she intends to lie to get it fixed or replaced..:roll:
And people wonder why society is in the state it is when people are prepared to be so dishonest..

thats life im afraid.

thats life im afraid.

got to agree being a do gooder dont get you anywhere in this life

got to agree being a do gooder dont get you anywhere in this life

Trust me, im by no means a do gooder. Infact its the first time ive ever been called that.
Its not about being a do gooder.
Its about not being a theif.

thats life im afraid.

No, thats a cop out im afraid.

Never mind that it was dropped and she intends to lie to get it fixed or replaced..:roll:
And people wonder why society is in the state it is when people are prepared to be so dishonest..

Seriously, chill out.. there are much much worse ways of being diehsonest- it's hardly crime of the centory its it, I would deffo try taking it for (free) repair first, see if it worked. They makes shedloads of money anyway, why not?

Trust me, im by no means a do gooder. Infact its the first time ive ever been called that.
Its not about being a do gooder.
Its about not being a theif.

How is she a thief? Stop being so dramatic.

If she takes it back to shop and says it dosn`t work(which it dosn`t) then technically speaking she isn`t lying, so therefore is not being fraudulent!:D

If she takes it back to shop and says it dosn`t work(which it dosn`t) then technically speaking she isn`t lying, so therefore is not being fraudulent!:D

I have to agree. At the end of the day the console dosn't work, tell them it has broken (which it has) and that there is a game still in there. If you have had it under 12 months they will either replace it for you or send it away for repair (which if this happens and it is found that it is your fault, they will ring you and inform you of what the cost will be, and then you will instruct them to continue repair or not).

My daughter's DS (which was purchased from argos) broke within 2 months, Argos had to send it back to Nintendo which took 8 weeks for them to repair and return as it was febuary and there had been lots of them returned with it being near Xmas.

Let us know how you get on.

I just dont see why everyone is finding it so hard to understand.
You walk in the shop and say.
'Hi, my Wii isnt working. I dropped it and it broke. Can you please fix it and tell why much it would cost?
Thankyou.'
Have a nice day..:)

I just dont see why everyone is finding it so hard to understand.
You walk in the shop and say.
'Hi, my Wii isnt working. I dropped it and it broke. Can you please fix it and tell why much it would cost?
Thankyou.'
Have a nice day..:)

I's nice that you are so honest but for something like this where I could possibly get away with paying nothing to have it repaired as opposed to forking out money (esp. at this time of year!), I would. Worth a try eh! But you obviously have more morals than me hehe :hihi:

Happy New Year! x

I's nice that you are so honest but for something like this where I could possibly get away with paying nothing to have it repaired as opposed to forking out money (esp. at this time of year!), I would. Worth a try eh! But you obviously have more morals than me hehe :hihi:

Happy New Year! x

Happy new year to you too:):)

Our XBOX 360 broke (spontaneously overheated & died) and we rang Microsoft helpline and not only did they replace it withouta quibble, they paid for a courier to collect dead one & bring new one.:clap:

However, we've since ditched it in favour of a Wii!!!!

Trust me, im by no means a do gooder. Infact its the first time ive ever been called that.
Its not about being a do gooder.
Its about not being a theif.

get your facts right,being a do gooder wasnt directly aimed at you i dont think.it was just said in a post.

every clown thats bought a wii will have problems cus there poo my mates bro as had 4 bugger up on him now. rest of yah sheep just keep taking them tablets. you all need :help:

http://tbn0.google.com/images?q=tbn:o9uf4Q764SDS4M:http://www.eretz.com/NEW

or

http://tbn0.google.com/images?q=tbn:vFp42oDGf0c6AM:http://upload.wikimedia.org

try complex at handsworth they have a kid works there whois a wizz at repairing consoles there number is 01142561010

take it back.all new items come with a 12 month guarantee


it will go to a repairer if its over a certain time limit, usually 28 days. If they consider it accidentally damaged they will not replace it

it will go to a repairer if its over a certain time limit, usually 28 days. If they consider it accidentally damaged they will not replace it

iv taken a damaged item back way after 28 days but i suppose it depends on the companys policy.

i am gonna try phoning nintendo for advice, il let you know how i go on.

fingers crossed

Then be honest with them, tell them you broke it and are willing to pay for repairs and they will probably return your game to when they fix it.

rang nintendo up and explained to them that i had dropped it accidentally, told them about the game inside, they are sending me a prepaid package to send it back and they will repair it under the warranty, if i do need to pay, all i will have to pay is £28 which i dont mind paying :D

rang nintendo up and explained to them that i had dropped it accidentally, told them about the game inside, they are sending me a prepaid package to send it back and they will repair it under the warranty, if i do need to pay, all i will have to pay is £28 which i dont mind paying :D

See, it wasn't so bad doing it the right way (aimed more at all those people telling you to lie, than at you!).

That sounds like pretty good customer service too!

take it back.all new items come with a 12 month guarantee

Which doesn't cover accidental damage, though I'd still be inclined to try;)

You could always be really honest and claim on your household Insurance for accidental damage if all else fails ?

You could always be really honest and claim on your household Insurance for accidental damage if all else fails ?

tried that already, but my insurance company wouldnt paid out as i have only got standard accidental damage and it doesnt cover games consoles

You could always be really honest and claim on your household Insurance for accidental damage if all else fails ?

Read the OP before you type!

On the way home last night I had an accident in my car.

It's a newish car - 3 months old.

I was driving into my drive, and I accidently ran into the garage door. It's a new house - 3 months old - so the garage door is new.

Anyway, the garage door is now totaly ruined, and so are the lights on my car.

And in having this bump, I managed to hurt my back.

My question is this:

Should I claim on my car warranty for the damge I did. After all, the lights no longer 'work'? I know isn't the fault of the manufacturer, it's my fault. But hey, everyone does it. And I know that the cost of this will be passed on to other drivers by increased car prices, but hey, everyone does it.

And should I claim a new garage door because that doen't work too? I know isn't the fault of the manufacturer, it's my fault. But hey, everyone does it. And I know that the cost of this will be passed on to other garage door owners by increased prices, but hey, everyone does it.

And what about my back? Should I go on the sick/incapacity etc? I know it's not the fault of the government, but hey, everyone does it. And I know that the cost of this will be passed on to everyone else in the country who pays tax, but hey, everyone does it.

rang nintendo up and explained to them that i had dropped it accidentally, told them about the game inside, they are sending me a prepaid package to send it back and they will repair it under the warranty, if i do need to pay, all i will have to pay is £28 which i dont mind paying :D

Nintendo are pretty good in that respect.

There does appear to be a recurring problem with the disc eject mechanism where the gears get jogged out of position or one of the cogs break. Sounds like yours may be down to 'jogged gears'.