View Full Version : Dyson Hoover Problem


_Fate_
08-02-2005, 19:43
Ok so basically my mum got a Dyson hoover a while ago and its her pride and joy (typical obsessive-compulsive female item) and its playing up. It keeps going off randomly when she moves it about. I ad a look at it and my dad has also, it seems to be faulty wiring but we'r not sure. She spent £10 today buying a new 'on' switch. Lol. If nobody here can help she'l just have to take it into a shop or something. I suggested getting it re-wired but shes not keen on spending more money on it.

Thanks for any feedback.

vidster
08-02-2005, 20:01
It's probably the wiring where it connects to the hoover itself. People have a tendency to over do it when hoovering and the wires become separated from their fixings. I saw on a program last year, someone getting ripped off for the sake of 2mins work so tell your mum to be careful!.

tattoo
08-02-2005, 20:13
where the flex goes into the vacuum handle through the yellow/blue rubber , it has a tendancy to break just there a simple 10 min job (but you will need star screwdrivers)

msbehavin
08-02-2005, 20:19
mine kept doing that - apparently you need to clear out the dust filters (mine has one top and bottom) as when they get full theres some kind of cut-out mechanism so it stops the hoover overheating and fooking up.

Alternatively - Apollo at the bottom of Meadowh head near the Abbey pub do Dyson services - basic service about £25 but if you need replacement parts etc thats extra. They are fair tho and will tell you what the price wil be before they go ahead with any extra work. They sell reconditioned ones too for around £70.

muddycoffee
08-02-2005, 20:31
Originally posted by tattoo
where the flex goes into the vacuum handle through the yellow/blue rubber , it has a tendancy to break just there a simple 10 min job (but you will need star screwdrivers)
This is exactly right.
I have repaired a couple of these by cutting a little off the flex and making it off again with fresh terminals into the machine.

The special screwdriver you need is called a Torx Driver. You can buy them from any car spares shop or tool shop. E.g. Halfords.

neeeeeeeeeek
08-02-2005, 20:34
Sorry but Dysons are rubbish. They are one of the worst new inventions in a long time. They claim so much and deliver so little, in tests they came out bottom for reliability and functionality drops off very quickly. Awful with most animal hair, generally very poor. You spend much more time trying to unblock the thing than you do hovering. Hope you get it sorted but have to advise anyone not to buy one. I learned the hard way!

muddycoffee
08-02-2005, 20:36
Originally posted by msbehavin
you need to clear out the dust filters (mine has one top and bottom) as when they get full theres some kind of cut-out mechanism so it stops the hoover overheating and fooking up.
I have heard people say that the replacement Dyson filter price is too expensive and the whole thing is a bit of a rip-off racket. But you can clean them out.
A mate of mine just took his filters out, but I would seriously not recommend that as you will get more dust into your air, and the suck power will be too high.

But you could probably do it to check if the motor is coming on ok.

It's worth checking that the belt isn't broken or stuck too.

happychick
08-02-2005, 20:41
what can you get for a £25 service a new belt? and blow out the motor not much more if anything can be done they all rip you off

msbehavin
08-02-2005, 20:45
Originally posted by happychick
what can you get for a £25 service a new belt? and blow out the motor not much more if anything can be done they all rip you off

didnt feel ripped off - the thing came back like new and its suck was really strong...

Tony
08-02-2005, 22:56
We ended up chucking ours out. What a load of expensive junk it was.

Bought a Miele Cat & Dog from Coles for half the price - and its a peach. :D

johninit
09-02-2005, 00:03
your all WRONG.........although one came close.....

IT WILL be the wiring into the on / off switch...once they become loose they arc and carbonise up the terminals.......

WARNING.......switch is a right BAS**** to remove....

DYSON themselves do it in this manner..

1st...you drill a hole in the 2 oclock postion on the on/off button
underneath you will find a torge screw...........once undone this allows the switch to be removed for service purposes....

remake and push switch back together.........CLEVER...only problem a small hole in the button...........

YOU could order a new one.

Siān
09-02-2005, 00:18
This has happened to my sister a few times (boy does she yank the flex) my brother in law just attaches a new one every so often.

I love my dyson personally - no problems with suction or anything else (I don't yank the chord like my sister ;) )

You spend much more time trying to unblock the thing than you do hovering.

Oh the mental pic of you hovering around the house on your vacuum - which make flies better then ? :P

tattoo
09-02-2005, 15:36
never heard so much crap in all my life drilling holes if you had any experiance as a domestic appliance engineer you would know you flip the switch cover off to expose the switch but from experiance 9/10 times its just a break in the flex

Lurch
09-02-2005, 16:22
Sorry johninit, but you're talking cobblers.

The fault will be with the flex itself just before it enters the case, that's the point at which it flexes the most so the copper snaps inside the flex and intermittently makes contact when you're swinging the Dyson around.

Secondly, drilling holes in the switch cover? Don't know where you heard that but the only people who would do that ave no idea what they're doing. Flip the switch cover off with a screwdriver and there's no need to drill holes. Quicker than bodging it with a drill anyway.

_Fate_
09-02-2005, 18:42
Originally posted by Lurch
Sorry johninit, but you're talking cobblers.

The fault will be with the flex itself just before it enters the case, that's the point at which it flexes the most so the copper snaps inside the flex and intermittently makes contact when you're swinging the Dyson around.

Secondly, drilling holes in the switch cover? Don't know where you heard that but the only people who would do that ave no idea what they're doing. Flip the switch cover off with a screwdriver and there's no need to drill holes. Quicker than bodging it with a drill anyway.


Exactly right. The internal wires had come apart and touched every so often when moved around. Its sorted now. My dad just trimmed a load of the wire down and its back to normal.

thanks everyyone! :thumbsup:

Abdul
09-02-2005, 21:33
Originally posted by neeeeeeeeeek
Sorry but Dysons are rubbish. They are one of the worst new inventions in a long time. They claim so much and deliver so little, in tests they came out bottom for reliability and functionality drops off very quickly.

Sorry to hear your tale of woe, but we've been using a late model DC04 upright cleaner for about four months now and it's been fab. The suction is consistently excellent and we've had no reliability problems with it, even though the boys have tipped it over many times.

Originally posted by neeeeeeeeeek
You spend much more time trying to unblock the thing than you do hovering. Hope you get it sorted but have to advise anyone not to buy one. I learned the hard way!

You're probably holding the wrong end :heyhey:

We haven't had any blockage problems and we're using ours several times a day (the boys are messy little tykes).

Strix
11-04-2005, 21:57
Originally posted by neeeeeeeeeek
Sorry but Dysons are rubbish. They are one of the worst new inventions in a long time. They claim so much and deliver so little, in tests they came out bottom for reliability and functionality drops off very quickly. Awful with most animal hair, generally very poor. You spend much more time trying to unblock the thing than you do hovering. Hope you get it sorted but have to advise anyone not to buy one. I learned the hard way!

I can't believe there's something I agree with neeeeeeeeeek about. Bluddy awful things. They had to withdraw all of their brochures once because of the pack of lies they contained.

I have a Sebo :thumbsup:

Brill for pet hair, electronic height adjustment, rubber embedded wheels so they don't scratch your hard floors,more accessories available than you can shake a bunch of sticks at, and a five year parts guarantee.

The point of the guarantee? Most bits come off at thetouch of a button, so if anything goes wrong, they can post you the bits :thumbsup:

And a handy cut-out stops the geared belt from breaking, so that's the biggest job of owning a vacuum cleaner eliminated too!!!

British allergy foundation approval, and I like the plastic caps that fit on the bags to contain the dust when you take the bag out (don't start on bags, the dyson filters are just as expensive and do clogg, but quicker)

Sebo website (http://www.sebo.co.uk/Pages/x11auto.html)
Accessories (http://www.sebo.co.uk/Pages/xaccess.html)

I used to enjoy dealing with the 'faulty' dysons people used to bring back to John Lewis. We would march the thing out onto the shopfloor, plug a sebo in and vacuum out the offending blockage, much to the irritation of the person who recently made the choice between the two machines :D

Shiesh
11-04-2005, 22:13
Originally posted by neeeeeeeeeek
Sorry but Dysons are rubbish. They are one of the worst new inventions in a long time. They claim so much and deliver so little, in tests they came out bottom for reliability and functionality drops off very quickly. Awful with most animal hair, generally very poor. You spend much more time trying to unblock the thing than you do hovering. Hope you get it sorted but have to advise anyone not to buy one. I learned the hard way!

Not fair I get all this stick for Hoovering instead of hovering and it seems nobody has corrected you!!.....Well until I came along ....hee hee!!

You hovering not Hoovering...LOL!!!

http://www.sheffieldforum.co.uk/showthread.php?s=&threadid=35911

Strix
11-04-2005, 22:16
The irony is: Hovvering has 2 'vv's :P

muddycoffee
11-04-2005, 22:28
Originally posted by Abdul
DC04 upright cleaner for about four months now

we're using ours several times a day
Abdul,
sorry can't compute..
I also have a DC04, and it's lovely, but I think twice a week is a bit obsessive, several times a day sounds like you might have absessive compulsion or something.

My bosses wife has one of those older yellow ones and it is battered, she has it on all day long..But that's another story.

Shiesh
11-04-2005, 22:31
Which dictionary have you swallowed Strix????

Obviously a 'shop soiled second' with incorrect entries!!!

I admit... I was wrong with 'hoovering' it was purely a typing error...... but hovering is spelt as corrected....or so it was when I went to school in the North East of England....admittedly it was a long time ago too!!

Can people please check their dictionaries....I don't have one in the house!!!!

:suspect:

Strix
11-04-2005, 22:43
Ah, you're right. I shouldn't check online. Nasty American corruptions abound

I'll check Collins. Back in a tick

Strix
11-04-2005, 22:45
Yup. Hover it is :thumbsup:

cgksheff
11-04-2005, 22:46
Dictionary.com (http://www.dictionary.com) for all your online speeeling needs.

Strix
11-04-2005, 23:00
Originally posted by cgksheff
Dictionary.com (http://www.dictionary.com) for all your online speeeling needs.

:hihi: I assume that was deliberate? :D

Shiesh
11-04-2005, 23:13
Doh Strix......:hihi:

Irony is.........no I am not that cruel!!!

:thumbsup:

Lurch
12-04-2005, 01:42
Originally posted by shieshuk
You hovering not Hoovering...LOL!!!
[/B]
Well, if we're going to get pedantic, you're not Hoovering, you're vacuuming. ;)

Strix
12-04-2005, 01:46
Originally posted by Lurch
Well, if we're going to get pedantic, you're not Hoovering, you're vacuuming. ;)

But nobody ever types that, because they're even less sure of how to spell it :hihi:

Lurch
12-04-2005, 01:48
lol @ Strix

At least no-one's spelt it with an 'e' in it yet.

Strix
12-04-2005, 01:49
That's the 'posh' pronunciation

'vecuuming' :hihi: :hihi:

fnkysknky
12-04-2005, 08:19
Can't stand Dysons - used loads of them at various customers houses and yet to find one that is capable of picking stuff up properly. They say that they don't lose suction - from my experience it doesn't have it in the first place. My £30 wet and dry vac is much better.

You can get an LG bagless for £60 and they're supposed to be pretty good. At that price you can throw it away after a year too.

Lurch
12-04-2005, 09:32
I'm sure I've said this before, but anyway.....

Dysons are advertised as being a magical keeper of suckiness so people take that to meaning that it will always suck anything up, even when you don't clean the filters or empty it in the 2 years you've had it.

The amount of Dysons that I've seen come in for repair that just need cleaning is astonishing, most people are amazed that actually looking after something and taking proper care of it makes it work.

BoppinBruce
12-04-2005, 10:23
Could I just say that Dyson is not a Hoover. Hoover, although now a generic term for vacumn cleaner, is a product distictively different to a Dyson.

cgksheff
12-04-2005, 10:54
Originally posted by Strix
But nobody ever types that, because they're even less sure of how to spell it :hihi:

Could I just say that Dyson is not a Hoover. Hoover, although now a generic term for vacumn cleaner, is a product distictively different to a Dyson.

Thar she blows, Cap'n Strixy!:D

nothing personal BB:)

BoppinBruce
12-04-2005, 11:05
I cant help it, I was born and educated in Luton lol

Strix
12-04-2005, 13:42
Originally posted by BoppinBruce
I cant help it, I was born and educated in Luton lol
Not Lutomn? ;)

Lurch
12-04-2005, 13:45
Or should that be Luuton, or Lutonm, or Luutumn even?

BoppinBruce
12-04-2005, 14:03
Wowow you have me thinking now, what an education you lot have.

I was born and educated in south bedfordshire where they make the hats and once made the cars.

The name of the team currently top of Coca Cola Division One (thats a football league)

The place where the hold ups on the M1 always start according to the Radio 2 travel service every morning

Where The Mudlarks came from, where Paul Young went to my school, and the Barron Knights went to the school

Where Arthur C Clark was educated

What's it called again?

Strix
12-04-2005, 14:24
Originally posted by BoppinBruce
What's it called again?

Beds? :confused: :P

BoppinBruce was educated in Beds!
What a claim to fame :thumbsup:
Nice one :thumbsup:

johninit
08-05-2005, 09:04
it amazes me how ppl in here come on and say im talking coblers.....................for those of you who say this....try searching on the web on how to remove the on/off switch from the dyson hoover, THEN ONE BY ONE YOU CAN ALL COME BACK AND APOLOGISE.

for those KNOW IT ALLs...........the switch is secured by a screw and connot be removed unless access is gained.thus the drilling the hole bit.............

it also amazes me that you all have the nerve to slag me off without doing research.........one word , 7 letters and begins with W............

bostonaire
08-05-2005, 09:15
Forgive me if someone has already mentioned this but ive only just skipped thru the replies . Have you thought of the plug that goes into the wall? could it be the wires there thru been stretched to vacuuming that the wires maybe slipping out of the plug connectors? just a thought.....:)

johninit
08-05-2005, 09:18
but for all of you who slagged me off about the removal of a dyson switch.for repairing the flex............(yes ive only just seen it)..............and for saying that drilling the whole for the purpose of remal........well heres the link..............

APPOLOGIES ARE ACCEPTED.VIA EMAIL, PM.......OR YOU MAY EVEN WANT TO PHONE ME AND APPOLGISE IN PERSON.

WHY I BOTHER TO HELP PPL ILL NEVER KNOW.

http://www.clayraku.fsnet.co.uk/Dyson/switch.html

chocotiger
13-08-2005, 18:26
My poor old Dyson upright is poorly sick & dying and I would like some help choosing a new powerful upright cleaner (Not another Dyson)
Any one had a brilliant experience with a vacuum cleaner they have recently purchased?
It needs to be bagless, light weight, excellent suction (two cats shedding), clean right up to the skirting boards & has a hose that will reach the top of a stair case.

Do Kirby annoying sales men still exist?


Thanx

carcrash
13-08-2005, 18:29
There is a shop on west street called killis or something like that. They will point you in the right direction

Strix
13-08-2005, 18:59
You need a Sebo :thumbsup:

http://www.sebo.co.uk/Pages/x11auto.html

They have an industrial guarantee, electronically adjust their height, edge brush (I don't use it coz the tools are ridiculously accessible), British Allergy Foundation accreditation, need I go on? :D

The bit you won't like is the bags, but they are designed to maintain suction power unlike domestic machines (not typing all the blurb as to why unless you ask). The Dysons actually get clogged filters which reduce suction power, and they need to be changed so often they cost as much through a year as bags do :mad:

I could go on, but I don't want anybody to die of boredom :hihi:

You get them from John Lewis BTW ;)

poppins
13-08-2005, 19:00
Rainbow Vacuums are the best ones on the market.

fnkysknky
13-08-2005, 20:47
My £30 wet and dry Wickes one I use for work is great - better than any bloody Dyson. Still yet to find one that works properly i.e. is any good :)

uniB
13-08-2005, 22:19
I've been through that expensive Dyson thing and have now come back to a Numatic Henry vac - you can get one for about £90 and they are simple and work great. Might not have lots of bells and whistles but they are red with smiley have!:)

Strix
13-08-2005, 22:29
Does your Henry have the turbo brush though? Having pets really means you need a powered brush :(

Shiesh
13-08-2005, 22:32
LG - buy LG our Mam has one and had no problems with it unlike me and my Dyson!!

:P

spinny
13-08-2005, 22:38
I too have dyson and i dont recomend them one bit.fall to bits in my hands.

I now got a electrolux hilite model z2925.they for pet hairs and bagless and imo they get the pet hairs up like magic and better then dysons anyday,very light and tools on them.i recomend these to any pet owner.

uniB
13-08-2005, 22:51
Originally posted by Strix
Does your Henry have the turbo brush though? Having pets really means you need a powered brush :(

I did look into the turbo brush thing - I've got 2 cats who love to spread hair everywhere. I looked into the Henry with turbo brush, think they'tre about £140ish. Would be interested to see how much better they are.

My Henry does seem to do a better job than my old Dyson at sucking up cat hairs though.

Strix
13-08-2005, 22:53
I'm sure you can get a generic turbo brush for Henry for around £20-25. Try Killi's Cleaners at Attercliffe or on the Orgreave industrial Estate in Handsworth

spinny
13-08-2005, 23:07
Originally posted by uniB
I did look into the turbo brush thing - I've got 2 cats who love to spread hair everywhere. I looked into the Henry with turbo brush, think they'tre about £140ish. Would be interested to see how much better they are.

My Henry does seem to do a better job than my old Dyson at sucking up cat hairs though.

forgot to say that the hover i got for pet hairs also come with a turbo brush and works wonders on chairs ect..my cleaner only cost me £70 brand new.

Strix
13-08-2005, 23:20
Does your's have plastic or Steel tubes Spinny? Henry was always the cheapest available with durable steel tubes ;)

spinny
13-08-2005, 23:22
Originally posted by Strix
Does your's have plastic or Steel tubes Spinny? Henry was always the cheapest available with durable steel tubes ;)

My got the plastic one im afraid.can not have steel as my rottweiler like to chew on em :rolleyes:
But the hover i got at that price is even better then dyson.that why i got it in first place.

Strix
13-08-2005, 23:24
Bloody awful things Dysons. I particularly dislike the amound of carpet that winds up in them :mad:

uniB
13-08-2005, 23:37
What are those vacuum cleaners that cost about 18 thousand pounds and look like they're from 1952 that door to door sales people sell - generally to old people who haven't got the abilty to tell them to go away - are they a con or are they actually worth 18 thousand pounds?

Strix
13-08-2005, 23:41
It's a Kirby

http://www.kirby.com/gb/story02.shtml

but they are immensely practical if you have a 20 bedroom mansion with parquet floors etc, because they can have attachments for re-sanding floors and a plethora of other things none of us will ever be able to justify spending that amount of money on for a domestic vacuum cleaner ;)

chocotiger
14-08-2005, 08:01
In 1988 I remember a Kirby sales man begging me to buy a vacuum cleaner for £400.
For the demo he sprinkled salt on the carpet and ran it over a fag to show how the tobacco was removed & not the paper. He then sucked up all the dead skin off my bed...lovely
Was a fantastic piece of cleaning equipment but we decided to buy a Fiesta instead and go to Skeggy.

little malc
11-01-2006, 18:32
When Dyson invented the bagless cleaner it was indeed a breakthrough in cleaner technology, however, I wonder if any Forum members like me have found that the actual build quality of there machines is crap. Bits seem to drop off at regular intervals, it is infuriating that a machine that is such a good basic design should be made so badly.
Am I alone in this, or have any of you had the same experience?

hmr44
11-01-2006, 18:35
Yeah ours is rubbish!
It's not that old and it keeps breaking and hardly picking anything up!

beamer
11-01-2006, 18:36
Originally posted by little malc
When Dyson invented the bagless cleaner it was indeed a breakthrough in cleaner technology, however, I wonder if any Forum members like me have found that the actual build quality of there machines is crap. Bits seem to drop off at regular intervals, it is infuriating that a machine that is such a good basic design should be made so badly.
Am I alone in this, or have any of you had the same experience?

yep yor not on your own,my mum has a dyson vaccum she has only had it about 8 months and the handle has fell off!!!! i dont think they are well made at all?:(

WTAW
11-01-2006, 18:40
plastic, plastic, plastic, not made to last at all. ~i have already had to replace my extending hose. Luckily I did take the additional parts insurance and got a new pipe free. (although I have a purple version and they sent me the yellow hose!)

fuzzy
11-01-2006, 18:41
My mum doesn't do well with vacuum cleaners, and she has had 3 of these, all replacements for the first one under gauruntee, and will never buy another one again.

Everyone i know that has had one has had problems with them. I will never buy one.

Abdul
11-01-2006, 19:11
Quite a few people on the Forum have had problems with Dyson vacuum cleaners in the past. Check out these threads:

Dyson Hoover Problem (http://www.sheffieldforum.co.uk/showthread.php?postid=289809)

Plz recommend a brilliant vacuum cleaner (http://www.sheffieldforum.co.uk/showthread.php?postid=543245)

hockeybear
11-01-2006, 19:45
Really disappointed with mine. Paid extra for an ANIMAL as we have two dogs and it's hopeless. Spend more time unclogging the damn thing than hoovering!

SpeedwayDan
11-01-2006, 19:48
yeah, mine caused me to break my thumb, oh thats not what you're on about is it:hihi:

yes ours falls to bits, but all our hoovers have, the only thing we've had to replace though is the extendable pipe, as the old one split, apart from that its just cosmetic things, like the plastic bits above the wheels cracking and falling off

cgksheff
11-01-2006, 19:56
We are still happy with ours after 3 or 4 years.
Still sucks.
Nothing broken.
Takes up the dog and cat hairs.

I just give it a bit of a dismantle and good clean about once a year.

parcher
11-01-2006, 20:02
Mine is 6 years old. The hose was replaced once and so was one of the attachments but that was just because my husband kept hauling on it! Otherwise, it is fine, still picks up beautifully (cat fur especially) and definitely the best vacuum I have ever had. I also clean it out and wash the filter as they recommend.

Tony
11-01-2006, 20:07
Mod note: Thanks for the note Abdul - threads merged.



Originally posted by Tony
We ended up chucking ours out. What a load of expensive junk it was.

Bought a Miele Cat & Dog from Coles for half the price - and its a peach. :D
Just to report that the Miele is working just fine still :)

Wouldn't go back to a Dyson.

Strix
11-01-2006, 20:24
My Sebo is, ooo, err, over 10 years old now :shocked:

Still going strong :thumbsup:

emperor_ming
11-01-2006, 20:40
I know what you all mean, i've had five of the buggers now in the past five years. I must be nuts to keep buying them but the trouble is that when they work, they work really well.

A trip to the dump shows just how good they are, has anyone else noticed just how many end up there? Certainly an impressive display of yellow and grey plastic!

HappyHoosier
11-01-2006, 20:49
Mr. Dyson sounds so intelligent -- and so English -- on the TV ads that I've often been tempted to buy one of his contraptions. Now I think I'll pass on it.

I like the way he says, "nay suction" and "prop-lee." What kind of English accent is that?

Tony
11-01-2006, 20:50
Originally posted by emperor_ming
A trip to the dump shows just how good they are, has anyone else noticed just how many end up there? Certainly an impressive display of yellow and grey plastic!

Don't worry, the cat and dog Dysons all get recycled (http://www.axelhouse.net/sozai/netto%20bag.jpg)


Originally posted by HappyHoosier
Mr. Dyson sounds so intelligent -- and so English -- on the TV ads that I've often been tempted to buy one of his contraptions. Now I think I'll pass on it.

I like the way he says, "nay suction" and "prop-lee." What kind of English accent is that?
Dunno - sounds like that well known exponent of the English spoken word - Dick Van Dyke.

HappyHoosier
11-01-2006, 21:20
Dunno - sounds like that well known exponent of the English spoken word - Dick Van Dyke.


:hihi: :hihi:
My dog can do a better Cockney accent than Dick Van Dyke's in "Mary Poppins." He was only slightly less offensive in "Chitty Chitty Bang Bang."

Strix
11-01-2006, 21:31
Originally posted by Tony
Don't worry, the cat and dog Dysons all get recycled (http://www.axelhouse.net/sozai/netto%20bag.jpg)

:hihi: that's not a bagless cleaner :hihi:

It's Owdys sunday best :D