Crystal Bar - Carver Street. [Archive]

Hook

09-02-2005, 19:30

Originally posted by Lee1979
The manager is the guy who used to run The Ivy in London and it appears to be trying to get similar people in. Definately posh, no chavs etc. Nothing like mingdom whatsoever. Cocktails and 600 different types of spirits!! its open till 1 am with waitress service on drinks on certain areas. It'll be cool, funky chilled out music and seems rather classy to me! i.e expensive ;)

Don't know if Sheffield is ready for this kind of thing !!

Not sure about your information on the manager running The Ivy. Although the head chef has worked at The Ivy and various other top London Resutarants.

There's around 50 cocktails on the menu, and yes there's going to be around 600 different spirits behind the bar providing they can all be sourced. Around 60/70 different types of Tequila, various different vodka's, a chopping board to allow people to create their own martini's.

Cocktail Waitress service in most of the areas, at the moment as far as I've heard along the grapevine the license is only 12.30, and only for the members areas, and it'll certainly close at 11 sunday -> thursday.

There isn't all that much of a strict dress code, they're going to examine on attitude. If you're drunk - no entry, if you're rowdy - no entry, if you look like trouble - no entry. (I imagine, as when I managed a similar style bar up north that's what we looked for on the door). I imagine there's NO WAY they'll let people in sports gear or burberry in though ;)

Oh... and they are going to be enticing people to come and travel to Crystal. It's a destination venue. Sometimes I wish I was still in the venue management business.

Bad_Hair_Day

10-02-2005, 07:45

We're going to the opening night on the 17th Feb - sounds like it's going to be a good night. Anyone else from here going?

Kristian

10-02-2005, 14:28

After the things that have been written about the place on here, I think I'll definately call in with the other half for a civillised drink or three. :clap:

K x

Micky

10-02-2005, 16:49

Hopefully this bar will be the start of a more sophisticated night life for Sheffield emerging.

Maybe one day the chav central Cavendish will be taken over as demand for better venues grows.

Hook

10-02-2005, 22:38

Originally posted by Bad_Hair_Day
We're going to the opening night on the 17th Feb - sounds like it's going to be a good night. Anyone else from here going?

I'll be there, I assume anyway. Probably there the 17th, 18th and 19th.

Kristian

10-02-2005, 22:39

Originally posted by Hook
I'll be there, I assume anyway. Probably there the 17th, 18th and 19th.

What's that phrase? :confused: There can be too much of a good thing? :D

Enjoy! :clap:

K x

Hook

18-02-2005, 10:07

Was opening night last night (Invitation Only!) did anybody go? It's invitation only tonight as well (I think?) but General public on Saturday!

blessed

18-02-2005, 11:08

I went - was cool, very nice - really impressed with the venue - It was busy so would like to visit another time to get a full look at the interior but I am sure it is great. Didn’t get a chance to taste the food but I will at some point very soon.

I am not sure enough people go out to keep this bar open for long or if the other bars will survive around it – just look at some of the other bars they are empty all week already because people don’t have that much disposable income. Its going to be survival of the fittest I think. It must cost a lot of $$ to run a venue like this – if they only get 20 people in Monday – Thursday then what happens.

I really wish all the luck in the world for this venue and nightlife in Sheffield – Sheffield needs more venues like this only if people use them. Get out more

gregcdj

18-02-2005, 14:43

Originally posted by blessed
I went - was cool, very nice - really impressed with the venue - It was busy so would like to visit another time to get a full look at the interior but I am sure it is great. Didn’t get a chance to taste the food but I will at some point very soon.

I am not sure enough people go out to keep this bar open for long or if the other bars will survive around it – just look at some of the other bars they are empty all week already because people don’t have that much disposable income. Its going to be survival of the fittest I think. It must cost a lot of $$ to run a venue like this – if they only get 20 people in Monday – Thursday then what happens.

I really wish all the luck in the world for this venue and nightlife in Sheffield – Sheffield needs more venues like this only if people use them. Get out more

Well said... Totally agree.

Think Im gonna do the same and go for another good look round when it is less busy but looked very impressive from first glance.

jsg103

19-02-2005, 11:53

hello,
I'm going to have a look tonight. I think sheffield needs a few more classy places. I recently went to birmingham and some of the posh bars there were lovely! Champayne cocktails all night-yummy!

Hook

19-02-2005, 12:53

Last night was much quieter! Will be interesting to see what happens tonight when it's open to the general public. I think it opens from 3pm! No idea if there's any food available... I got to taste the food last night though - the goats cheese tarts were delicious!

will_

19-02-2005, 17:38

hello, i just read all about this new place, and am thinkig to going to night, but i need to know where it is, and if I need and inviation, anybody could help me ??

sicubitt

20-02-2005, 01:52

Went there for a drink tonight and was really impressed.

The staff were really friendly, competent and cool.

Got a look round the VIP area and pre-restaurant bar. Very nice.

Let's hope that this marks a real turning point for the city centre.

By the way - never mind that it's owned by the same people as kingdom... they have given us a great new bar!!

Don't know about you, but I'm sick and tired of bars (and people) who value style over substance, but Cristal seems to have got the balance right.

skyfitsboy

20-02-2005, 18:53

Called in there for a drink yesterday afternoon and was very impressed with both the staff and interior, the glass roof is worth a visit alone!!

Hook

20-02-2005, 21:07

Originally posted by will_
hello, i just read all about this new place, and am thinkig to going to night, but i need to know where it is, and if I need and inviation, anybody could help me ??

It's on Carver Street, just opposite Flares. It's next door to Ruby Lounge so if you're walking down Devonshire Street from Kingdom it's on your right hand side, if your walking down from Forum it's on the left.

You don't need an invitation, the bar is open now from 11am each morning until 11 or 12 on a nightime. I think the late license is only operational on Fridays & Saturdays, but I'm not 100% sure on that one.

As for the glass roof, here's a little fact about it! The building is listed so the roof is entirely freestanding, it's just designed to fit right up to the building!

Bedhead

22-02-2005, 10:54

Originally posted by Lee1979
sure but hopefully they all be rejected at the door and only the cool trendy people like me will get in :D

Amen to that

cluelessmuff

22-02-2005, 13:36

Sounds like it's worth a visit on Saturady night (though i'm anticipating a huge queue to get in!!) What's the music like inside? Are the drinks really pricey? Is there an entry fee? Yes i'm money conscious, and no i'm not a chav!!!

mjlacey21

22-02-2005, 13:41

I didn't reckon the drinks were too bad considering - bout £3 a pint on saturday afternoon and I paid £7.00 for 2 glasses of red wine, but that was on the invitation only night so i don't know if the prices would have been the usual. They don't charge entry fee and I can promise you the staff are absolutley lovely - my best mate is bar supervisor!

fnkysknky

22-02-2005, 16:15

£3 for a pint - at least Dick Turpin wore a mask :suspect:

Hook

22-02-2005, 22:38

£2.80 for Fosters, £3.20 for K1664 Blanc. I used to pay £3.95 for a pint of Blanc at the last bar I worked at.

Most house spirits (smirnoff vodka, jd etc) are £3 a shot, including mixer, or double up for £4..

sicubitt

22-02-2005, 23:29

Nothing wrong with paying a bit extra for quality. It won't be for everyone, but surely that's the point.

Bedhead

23-02-2005, 12:57

We're going saturday and i will be back with my review! have many years experience of classy and trashy places, actually that sounds like a decent bar on its own - classy but trashy!

i just hope it's chav free

Hook

23-02-2005, 13:33

Originally posted by Bedhead
We're going saturday and i will be back with my review! have many years experience of classy and trashy places, actually that sounds like a decent bar on its own - classy but trashy!

i just hope it's chav free

It's chav free!!

markichamp

23-02-2005, 14:38

Ok then. Whats been done differently here to the other huge bars in town to justify 1000 plus capacity. Is it expected that 1000 plus elegant people are going to come in here week after week or is it inevitably going to fill with who ever buys the drinks? Just a thought here.

Hook

23-02-2005, 19:31

Originally posted by markichamp
Ok then. Whats been done differently here to the other huge bars in town to justify 1000 plus capacity. Is it expected that 1000 plus elegant people are going to come in here week after week or is it inevitably going to fill with who ever buys the drinks? Just a thought here.

I think only time is going to tell with that one. Certainly in my experience it is possible... we used to do it with a good team of door staff, keeping the drinks prices slightly out of the range of the people you didn't want to attact, and by a various range of promotions and advertising campaigns to keep the venue looking fresh and attractive.

Eventually the owners of the place decided we could be making more money if on the nights we didn't fill to capacity we dropped the dress code and let anybody in, and the 'feel' of the place dropped, and eventually we dropped the dress code entirely. Not long after that I got out of the business!

robbie

26-02-2005, 15:42

hmm, went in last night. Certainly not exclusive . pricey. silly drapes are going to get set alight one day. huge bar. quick service.

same crowd you'd get in Bar Coast or Walkabout.

This will not alter Sheffield drinking one iota

Kristian

26-02-2005, 15:48

Hook

27-02-2005, 14:42

Originally posted by robbie
hmm, went in last night. Certainly not exclusive . pricey. silly drapes are going to get set alight one day. huge bar. quick service.

same crowd you'd get in Bar Coast or Walkabout.

This will not alter Sheffield drinking one iota

Have you drunk in either of the two members bars at all? ;)

Bedhead

28-02-2005, 08:19

went saturday night - only 3/4 full - better than most sheffield bars but can't see how it's gonna stay 'exclusive' - not a bad pre-bar though

VIP bar (i think it was) looked busy

The Forum was rocking saturday night mind!

Greenback

28-02-2005, 10:09

Well, I went there for lunch the other day and the service certainly left a lot to be desired. A 50-minute wait for a sandwich at that time of day isn't good enough.

I've also been on a night-time and though the place is definitely impressive it doesn't seem to be pulling the crowds in. That's got to be a bit of a worry considering it's only been open just over a week.

Sandra Spice

28-02-2005, 15:14

Yes we had a 50min wait for lunch there to & it only had about half a dozen people in at the time but the food was very yummy.
I've asked about hiring the areas/rooms & there's a min £2.5K bar spend midweek & £5K bar spend at weekends!!!!!!!!!

Greenback

28-02-2005, 15:34

Originally posted by Sandra Spice
Yes we had a 50min wait for lunch there to & it only had about half a dozen people in at the time but the food was very yummy.

The food was pretty good, but I shan't return at that time of day again because of the inordinate waiting time. People usually get an hour for lunch, so they need to sort it out.

niko007

02-03-2005, 10:14

Crystal is a very nice bar if it stays without the chav element but look at the bars around the area flares, walkabout. chav central. can see the door staff being busy

would just like to say
the bar staff who served myself the other night was exeptional my partner is off booze at the moment and she fancied something different than juice or coke and the bar man spent time creating her something non alcoholic and a little different, i brought this up because we then went to all bar one asked the same question and the bar man there basically couldnt be bothered and was completely the opposite of the service in we had had in crystal

Emilychee

02-03-2005, 11:51

There is a review of the restaurant in todays Metro, gave it 4 stars!! May have to try it out....

Fabio_Pinot

07-03-2005, 12:29

I popped in on the weekend and I thought it was a nice bar, but it was full of hairdressers and wannabe pretentious posers!!

MissyV

08-03-2005, 15:05

Having a daymare attempting to locate Crystals telephone number to book a table for fooood, any ideas people? do they have a website?

Hook

08-03-2005, 16:15

Originally posted by MissyV
Having a daymare attempting to locate Crystals telephone number to book a table for fooood, any ideas people? do they have a website?

You can get through on 0114 272 6382

:)

J1983

09-03-2005, 14:12

i think the crystal bar is the crappest place in britain.

MissyV

09-03-2005, 14:17

On what grounds did you make this assumption? I've heard great things about this place, surely the majority can't be wrong?

J1983

09-03-2005, 14:26

the bar staff look like chavs to me.

for a start, they dont know how to make the perfect bacardi and coke

J1983

09-03-2005, 15:17

Originally posted by Fabio_Pinot
I popped in on the weekend and I thought it was a nice bar, but it was full of hairdressers and wannabe pretentious posers!!

I fully agree with you my old mate.

J1983

09-03-2005, 15:18

Originally posted by J1983
i think the crystal bar is the crappest place in britain.

Dont get me wrong, i am not superficial or anything but if you are expected to pay £3.50 a pint, some decent eye candy would'nt be missed.......if you know wot i mean.

furry_chick

09-03-2005, 15:26

I thought the Crystal Bar was class. Defintely too good for the Chavs of Sheffield! And the bar man that served us made us 2 fab cocktails (which he spent prob 10 mins over) cos the coke was off. A bit pricey but worth it to avoid the Burberry Donkeys that go in other city centre boozers.

Also went in Ruby lounge, can't believe people where queing to get in! It's alright but they let far too many people in, was getting shoved all over the place.

More boozers like the Crystal Bar please!

Hook

10-03-2005, 13:27

Originally posted by J1983
the bar staff look like chavs to me.

for a start, they dont know how to make the perfect bacardi and coke

I had a few drinks in there last night, and not one of them I had a problem with, and since the cocktails were fabulous, I hardly think the staff have a problem pouring 25ml of bacardi, into a glass with ice and topping it up with coke and a wedge of lime.

And, for the record being a chav has nothing to do with being able to make a drink or not. You're just screaming intellectually challenged to me, either that or you just don't know how to put your point across.

nick2

10-03-2005, 14:09

Originally posted by J1983
they dont know how to make the perfect bacardi and coke

Calling someone a chav and then drinking Bacardi & coke ?

kettle, pot, black.

mjlacey21

10-03-2005, 14:35

Does noone else think that J1983 is just trying for a reaction? Sounds like he knows someone on the bar there and is trying to provoke.

Glamazon

11-03-2005, 16:38

i took my mum there for a post Mothers day lunch on wednesday- the food was divine and the srevice was helpful, friendly and prompt. I've only one complaint- why is wine sold only in measures of 250mls- that's half a pint, a third of a bottle and definetly more than the recomended daily unit allowance for a woman. my mum was driving back to manchester afterwards- if she'd had that to drink , she would have rightly been pulled over. I also find that white wine goes far to warm when sold in such quantities. I asked the staff if we could have one glass made into two spritzers which they did with good grace, but I would like to be able to have one glass of wine and not be drunk!

robbie

11-03-2005, 23:23

I'll be frank.

this is meant to be some classy bar and the future of Sheffield drinking?

It is the same as everywhere else. Just more expensive,

It isn't a nice bar. It is big and not to bad but hardly classy.

formula. - large bar- get as many people in bar as possible- charge extortionate rates = profit.

Hook

12-03-2005, 13:01

Originally posted by Glamazon
i took my mum there for a post Mothers day lunch on wednesday- the food was divine and the srevice was helpful, friendly and prompt. I've only one complaint- why is wine sold only in measures of 250mls- that's half a pint, a third of a bottle and definetly more than the recomended daily unit allowance for a woman. my mum was driving back to manchester afterwards- if she'd had that to drink , she would have rightly been pulled over. I also find that white wine goes far to warm when sold in such quantities. I asked the staff if we could have one glass made into two spritzers which they did with good grace, but I would like to be able to have one glass of wine and not be drunk!

It's the first place I've ever seen that only serves in 250ml! Every place I've ever worked or drunk in serves in 175ml! It seems to defy common sense slightly. I can understand that maybe for ease to serve at 250ml makes it easier on the bar staff (which it does... sometimes!) especially on a busy Friday night. It used be a pain in the ass at the bar I used to work at trying to struggle around trying to find a 175ml glass, and then a 175ml pourer, but that was mainly because there were about 5 175ml glasses for a bar that could fit about 500 people in it!

175ml is ideal for a lunchtime though, a business lunch with a single small glass of wine, or if you're driving home and just want a quick glass of wine, it's the perfect size.

*shrugs*

Lucy_Smith

13-03-2005, 11:25

Went to Crystal last night and think it was the worst attempt at "classy bar" I've ever seen. Me and my boyfriend queued for 20 minutes, which wasn't bad but once I got inside I wished I had spared myself the trouble. The place was rammed full of mostly rowdy lads and silly little girls who feel they have to scream and shout as loud as they can, probably because they are on their weekly binge drink and it's the only excitement of their week. Me and my boyfriend attempted to get to the bar, but we couldn't move as it was shoulder to shoulder. I felt super claustrophobic and it didn't help that I was being letched on by a skinhead with a fake diamond earring who was old enough to be my father.

I'm sorry, but just because the decor is quite tasteful does not mean that this bar is automatically "classy". I'm originally from Bristol and we have had good bars there for years, and to be frank I feel Sheffield just hasn't got the idea at all. I wouldn't recommend it to anybody who actually likes to sit down, relax and have a good drink. In fact, I wouldn't recommend it to anybody at all. I don't drink in local pubs a great deal but would prefer that to being rammed in in Crystal surrounded by silly little kids.

mrsb73

13-03-2005, 12:30

We went there too last night and yes I agree it was rammed and a bit claustrophobic at times - but I'd expect that in most places on a saturday night. When I went last week it was £10.50 for 2 (large) glasses of wine which I found a bit expensive - last night I was driving so decided to have a lime and soda - it was..........................20p!!!!! I had a tenner at the ready as I expected it to be about 2 quid or summat like that, could have knocked me down with a feather when he said 20 pence. Couldn't complain at that price whether the place was rammed or not!

Incidentally the door staff were def checking ID and stuff on the door which I found reassuring and responsible.

Liz
xxx

Unisol

15-03-2005, 14:39

Did lunch there today.

Excellent food, didn't have to wait too long and the waitress was very efficient and extremely polite.

Going to book for an evening meal soon.

Thumbs up from me.

MissyV

15-03-2005, 14:57

I visited Crystal on a Saturday and had been eagerly awaiting to be surprised, unfortunately I wasn't, I was rather disappointed about it actually, spent most of my visit looking at the exterior wall freezing my bottom off, only for the bouncer to infuriate me further by randomly letting girls queue jumb if eyelashes were fluttered in a certain manner, once I entered the bar I was impressed buy the decor but unfortunately it was spoilt by the amount of people they had let in, it didn't get much better when I eventually got to the bar and I got serviced 20 mins later, buy this time I was angry, frustrating from getting pushed about, so I downed my v.expensive cocktail (which was lovely I might add) and left their lovely establishment....

Please Crystal, don't let as many people in and ruin what could be an amazing place!

mjlacey21

15-03-2005, 15:23

Riiiiiiiiiight.... so let me just summarise - people posting on this early expressed their concern about it not being busy enough

people posting later complain it's too busy...

*mental workings*

Result - some people will never be happy.

Cheery bye.

Lucy_Smith

15-03-2005, 16:52

I see your point, but I would much rather drink in a relaxed bar where I can sit and have a chat than one crammed full of chavs. But yeah, I suppose some would disagree so you can't please everyone. I think I just can't stand the fact that Crystal sells itself as this "classy bar" when in fact I wouldn't rate it above the likes of Walkabout, Lloyds etc

mjlacey21

16-03-2005, 08:24

Although one of the main reasons for that probably is that the 'classy' people are still just people at the end of the day and are therefore as likely to act like a **** on a friday night as are the rest of us. A city centre bar cannot restrict it clientel based upon a class system, to make a profit the ***** have to be there, behaving like *****, unaware of the fact. The irony is they are probably complaining about other ***** spoiling their evening.

And hence the cycle continues.

Unisol

16-03-2005, 08:59

IMO, bars/clubs that fail to live up to their intended image is because they always give in to the head count.

Why can't they see that by being selective in the early days may result in lower takings but once the public know it's selective the clientelle they want will start to come in their droves.

So simple to me.

mjlacey21

16-03-2005, 09:23

In an ideal world yes that would be nice but then who decides who is the 'right' clientelle in the first place? Clothes? Proof of income? Stupid hair?
Plus no matter how many people are coming through the door the business will have overheads and they've just spent a pretty packet on a refurb. Therefore it is impractable to be hugely fussy and risk it not surviving in the first place. Surely that's obvious?

Unisol

16-03-2005, 09:45

Originally posted by mjlacey21
In an ideal world yes that would be nice but then who decides who is the 'right' clientelle in the first place? Clothes? Proof of income? Stupid hair?
Plus no matter how many people are coming through the door the business will have overheads and they've just spent a pretty packet on a refurb. Therefore it is impractable to be hugely fussy and risk it not surviving in the first place. Surely that's obvious?

It is up to them (and them alone) who they consider the 'right' clientelle.

If they believe in themselves and their theme so much, surely they have to follow the correct path from the outset?

Otherwise, it'll be 'just another bar' if not.

mjlacey21

16-03-2005, 09:58

But there's no point working to an ideal if the business folds within a year because it has not generated enough income and at the end of the day of course it's just another bar not an exclusive members only club. If it were that exclusive I'm sure this thread would be full of complaints by people that had been turned away and it wouldn't have received half as much interest as it has.

Unisol

16-03-2005, 10:19

Originally posted by mjlacey21
But there's no point working to an ideal if the business folds within a year because it has not generated enough income and at the end of the day of course it's just another bar not an exclusive members only club. If it were that exclusive I'm sure this thread would be full of complaints by people that had been turned away and it wouldn't have received half as much interest as it has.

I see where you're coming from, but the leisure company who's opened it should be able to afford to cover the lower takings in the early days with the expectation of a quick recovery once it's found it's market.

I still can't see why it should fold providing enough investment is put aside to cover the early days with the belief that they will eventually corner the market they want.

mjlacey21

16-03-2005, 10:28

But expense has to be justified and estimate of expected profit given to any investors. Surely it's better not to take the risk of being too exclusive at the beginning and wait until the novelty of a new bar has worn off for any 'chavs' or whoever. The drinks aren't cheap, eventually it probably will find it's niche and desired customers, but until then it's about money.

Unisol

16-03-2005, 10:37

I don't think that by being a little selective would be damaging to their takings/profits.

I just can't agree with selling out to the masses, unless you're investments are with places like Yates' etc.

Also remember that for every 'undesirable' customer there's probably a 'desirable' customer out there who decides not to go there because it's not as selective as they'd like. Evidence of this can be read above.

mjlacey21

16-03-2005, 10:44

No offence to anyone this refers to, but we only have the previous poster's own views that they are desirable customers. At the end of the day if you go to a bar and there's a large group of people there, that have been drinking for a while, whether they be working, middle, or upper class, desirable customers, or not - they will be really annoying. Several large group = even more annoying.
I think maybe people need to accept that any large bar needs to be busy on a weekend night, it's what make the business. Do you really think if it was your money tied up in it you would be that picky - (obviously you're going to say yes to that. but I won't really believe you if you do!)

Unisol

16-03-2005, 10:50

Do you really think if it was your money tied up in it you would be that picky - (obviously you're going to say yes to that. but I won't really believe you if you do!) [/B]

Absolutely!

It makes long term financial sense.

I agree with you about expecting the bar to be full on a weekend. We are planning to book an evening meal to give it a try but will book mid week.

mjlacey21

16-03-2005, 10:54

I'm off home - let me know how your meal goes. Have fun

Unisol

16-03-2005, 10:56

Originally posted by mjlacey21
I'm off home - let me know how your meal goes. Have fun

I was there yesterday!!

Besides, none of my comments were based on my own personal experience.

My opinions would be the same any bar that wants to be different from the rest.

Hopefully i'll have a full review of the evening meal soon. I can say yesterday's lunch was wonderful however.

mjlacey21

16-03-2005, 10:58

I know - I read the post - it's was extra fun on top of the fun you already had I was wishing.
Brucie bonus!

Unisol

16-03-2005, 11:02

Errr, ok - whatever that meant.

alexlad05

16-03-2005, 11:23

i like it at crystal. the food was lovly and i do not mind paying a bit more for a nice atmosphere.

Lucy_Smith

16-03-2005, 12:18

As mentioned before I'm originally from Bristol and they have a number of bars/clubs that have been hugely selective and have still managed to be successful. Last summer they opened Fuschia nightclub and they do not allow anybody in who the bouncers believe to be "undesirable". Although they do have a dress code, they also judge people on their behaviour and general conduct. But it's so worth it, I've only managed to get in once and it's amazing. No leering drunk men, no silly screaming girls, just groups having a good time without getting completely off their face. I've been turned away more times than I can remember but I don't resent them for it whatsoever. I'd much rather go somewhere selective which was what I thought Crystal was. I'm not that bothered, I'll just never go there again, but I wish it wouldn't market itself as selective when it blatantly isn't.

technophobe

16-03-2005, 12:20

I went to the open evening at Crystal and although I hate town (too busy and idiots wanting to fight) I loved it. Its a really classy bar and has lots of standing space next to the bar and has loads of seating located around the outside. The seating is made up of leather settees which are ideally placed into individual spaces making is great for an evening of drinking and relaxing of coffee and a bite to eat in the daytime. Ive not eaten there yet but it would definately be a place I'd visit again. The place is run by the same management company as Kingdom but is by no means similar nor can be tarred with the same brush..... GO YOULL LURVE IT!!!
:thumbsup: :clap:

EL_DUDERINO

16-03-2005, 12:33

Well I'd like to go, and even book a meal this Saturday for my birthday, however... The number someone has given previously is a fax number and it is NOWHERE to be found elsewhere!!! Being exclusive is fine but not much good if you want to fill your restaurant. Management take note.

Can anyone give me an idea of the correct number and how much is the typical cost for starters/mains etc. Unfortunately a couple of our party are skint and already moaning about potential costs etc. Grrrrrrr.

Please help or PM.

Cheers

Unisol

16-03-2005, 12:35

Originally posted by Lucy_Smith
As mentioned before I'm originally from Bristol and they have a number of bars/clubs that have been hugely selective and have still managed to be successful. Last summer they opened Fuschia nightclub and they do not allow anybody in who the bouncers believe to be "undesirable". Although they do have a dress code, they also judge people on their behaviour and general conduct. But it's so worth it, I've only managed to get in once and it's amazing. No leering drunk men, no silly screaming girls, just groups having a good time without getting completely off their face. I've been turned away more times than I can remember but I don't resent them for it whatsoever. I'd much rather go somewhere selective which was what I thought Crystal was. I'm not that bothered, I'll just never go there again, but I wish it wouldn't market itself as selective when it blatantly isn't.

I think this proves my point perfectly (thanks Lucy)

EL_DUDERINO

16-03-2005, 13:17

Just a quick point to make in reference to Lucy_Smith's post...

Lucy, take your head out of your a**e. Not everyone is interested in "exclusive" places full of wannabe's, footballers, D-list celeb's, ten-bob millionaires or the kind of sad and shallow individuals who insist on being around people who fall into this category. I am not for one minute suggesting you fall into this category but also being from Bristol I am well aware of the no-necked, blue-blooded eurotrash aristo's-esq and privately educated nice-but-dim's and their equally horrible mates who frequent Fuschia. Great for those with no taste and no style.

Me, I like Muse but wanna give the Crystal a try having not been in to town much recently.

Cheers

E

Unisol

16-03-2005, 13:21

Originally posted by EL_DUDERINO
[B]Just a quick point to make in reference to Lucy_Smith's post...

Lucy, take your head out of your a**e. Not everyone is interested in "exclusive" places full of wannabe's, footballers, D-list celeb's, ten-bob millionaires or the kind of sad and shallow individuals who insist on being around people who fall into this category. I am not for one minute suggesting you fall into this category but also being from Bristol I am well aware of the no-necked, blue-blooded eurotrash aristo's-esq and privately educated nice-but-dim's and their equally horrible mates who frequent Fuschia. Great for those with no taste and no style.

Me, I like Muse but wanna give the Crystal a try having not been in to town much recently.

Why do people like you refer to others as wannabe's etc just because they prefer to go someone with a nice atmosphere?

Maybe it's you own insecurities that makes you feel the need to refer that way about others.

EL_DUDERINO

16-03-2005, 13:28

What??? Hmmm... I think your own insecurities speak for themselves my friend. Are you a hairdresser perchance?

E

Unisol

16-03-2005, 13:31

Originally posted by EL_DUDERINO
What??? Hmmm... I think your own insecurities speak for themselves my friend. Are you a hairdresser perchance?

E

Hairdresser! PMSL!!

Why do my insecurties speak for themselves (if i had any)?

EL_DUDERINO

16-03-2005, 13:36

There are nothing wrong with places that are nice or have a great atmosphere but I would completely take issue with anyone who thinks that making somewhere "exclusive" is what makes a good atmosphere. I have been to some of the greatest places to eat, drink and dance in the world over the last 15 odd years and believe me "exclusive" does not mean good. That you infer this suggests that you feel uncomfortable with people who are not as I have previously suggested. Hence, your own insecurities speak for themselves i.e. snobbery.

Lucy_Smith

16-03-2005, 13:37

Last time I opened my eyes I don't believe I saw the insides of my arse...but thanks for the advice...

On a more serious note I'd wouldn't make a habit of insulting somebody because of their views on a bar. I was merely presenting my opinion and you have presented yours...no need to get personal.

Unisol

16-03-2005, 13:42

That you infer this suggests that you feel uncomfortable with people who are not as I have previously suggested.

I don't understand. Who are you referring to?

EL_DUDERINO

16-03-2005, 13:42

Indeed. As I am completely free to say that I think that you're opinion re: Fushia and "exclusivity" is utter rubbish. It wasn't a personal insult, that's how us Northerner's talk you know (even though I am originally from Bristol, having been here 20 years I consider myself a Sheffielder). No nonsense. Have you not noticed?

I note you don't take issue with any of my other points.

Lucy_Smith

16-03-2005, 13:46

No I don't have an issue as unlike you I don't believe either of us is right or wrong. But I don't recall "take your head out of your arse" being an everyday "Northern" phrase... :loopy:

EL_DUDERINO

16-03-2005, 13:47

Originally posted by Unisol
I don't understand. Who are you referring to?

I would appear that I am having some technical difficulties. However, I was referring to your post directly above mine. Keep up.

Unisol

16-03-2005, 13:49

EL_DUDERINO

16-03-2005, 13:50

Originally posted by Lucy_Smith
No I don't have an issue as unlike you I don't believe either of us is right or wrong. But I don't recall "take your head out of your arse" being an everyday "Northern" phrase... :loopy:

Well it was the last time I or anyone I knew came across someone with a similar point of view re: exclusivity. Perhaps you could enlighten me further on your views of Sheffield, being as you appear to be so "wowed" by your experience thus far.

E

EL_DUDERINO

16-03-2005, 13:51

Originally posted by Unisol
Some people are comfortable speaking this way from behind a computer screen.

Sad but true.

I'd be quite happy to say it in person, a keyboard warrior I am not.

Unisol

16-03-2005, 13:53

Originally posted by EL_DUDERINO
I would appear that I am having some technical difficulties. However, I was referring to your post directly above mine. Keep up.

Can anyone else explain, because i think El-whatever he calls himself has gotten a little mixed up.

He refers to 'people who are not as I have previously suggested' and my post above this which mentions being a hairdresser if that helps.

Confused? Yeah, i don't blame you!

EL_DUDERINO

16-03-2005, 13:58

Originally posted by Unisol
Can anyone else explain, because i think El-whatever he calls himself has gotten a little mixed up.

He refers to 'people who are not as I have previously suggested' and my post above this which mentions being a hairdresser if that helps.

Confused? Yeah, i don't blame you!

I fear you are the confused one Uvisol. It is quite simple but I will explain again because you are having difficulty keeping up. Bless.

Right. Your insecurities. Well if you are the kind of person who feel's he/she needs to be around the type of people I was referring to e.g. wannabee, footballers etc. Then that suggest's you are insecure. I have no problem with such people but find them rather tedious.

Unisol

16-03-2005, 13:58

I'm guessing he's a Goth LOL.

EL_DUDERINO

16-03-2005, 14:01

Originally posted by Unisol
I'm guessing he's a Goth LOL.

Nearly funny... Try harder next time.

By the way, bet you still wear shoes ;-)

markichamp

16-03-2005, 14:02

By exclusive one could mean an exclusively friendly crowd of tuned in folk, not nescessarilly meaning exclusivley snooty. Yeah at my club/parties I'm gonna make sure that I have exclusively friendly anything goes tuned in people who are wiling to try something a little different and they'll do it without having to be made to feel that they are anything different because of the way they look. I think thats what I mean or whatever!!

Unisol

16-03-2005, 14:03

Originally posted by EL_DUDERINO
I fear you are the confused one Uvisol. It is quite simple but I will explain again because you are having difficulty keeping up. Bless.

Right. Your insecurities. Well if you are the kind of person who feel's he/she needs to be around the type of people I was referring to e.g. wannabee, footballers etc. Then that suggest's you are insecure. I have no problem with such people but find them rather tedious.

Right back to square one. Jeez!

* bangs head on wall *

It is YOU that refer to these 'people' as wannabee's etc. I would like to know why you refer to people this way. It's not me that feels comfortable with these 'wannabee's' etc, it is YOU that feels insecure.

Think about what you're saying because you're making yourself look silly now.

Unisol

16-03-2005, 14:05

By the way, bet you still wear shoes ;-)

So you ARE a goth.

lol

EL_DUDERINO

16-03-2005, 14:07

Originally posted by markichamp
By exclusive one could mean an exclusively friendly crowd of tuned in folk, not nescessarilly meaning exclusivley snooty. Yeah at my club/parties I'm gonna make sure that I have exclusively friendly anything goes tuned in people who are wiling to try something a little different and they'll do it without having to be made to feel that they are anything different because of the way they look. I think thats what I mean or whatever!!

Nothing wrong with that. I'm perfectly at home at the Electric Chair, Lights down Low etc. Just for people who are there for the right reasons. Totally against those who just go to places because of the snob value associated with it.

EL_DUDERINO

16-03-2005, 14:08

Originally posted by Unisol
So you ARE a goth.

lol

You really do have no idea do you. See you in Nap's mate ;-)

markichamp

16-03-2005, 14:15

Nothing wrong with that. I'm perfectly at home at the Electric Chair, Lights down Low etc. Just for people who are there for the right reasons. Totally against those who just go to places because of the snob value associated with it. [/QUOTE]

Yey!!

Unisol

16-03-2005, 14:15

Originally posted by EL_DUDERINO
You really do have no idea do you. See you in Nap's mate ;-)

No, i have no idea at all. I'm just a snob.

What's Nap's? or are you back to talking in code again?

EL_DUDERINO

16-03-2005, 14:20

Originally posted by Unisol
No, i have no idea at all. I'm just a snob.

What's Nap's? or are you back to talking in code again?

Well now we've established that perhaps we could all get back to our day jobs, I'm sure you have clients waiting, it must be busy in Toni & Guy on Wednesdays ;-)

ps. "Nap's" not from Sheffield are you?!

Unisol

16-03-2005, 14:25

ps. "Nap's" not from Sheffield are you?! [/B]

Yeah, i've lived here almost 35 years but i usually find the strength to speak in full words.

I thought you may have been referring to Napoleons but this would have been a stab in the dark with there being lots of places beginning with Nap......

BTW i still have lots of clients to deal with today yet, especially as my secretary has had to leave early :-(

EL_DUDERINO

16-03-2005, 15:04

Originally posted by Unisol
Yeah, i've lived here almost 35 years but i usually find the strength to speak in full words.

I thought you may have been referring to Napoleons but this would have been a stab in the dark with there being lots of places beginning with Nap......

BTW i still have lots of clients to deal with today yet, especially as my secretary has had to leave early :-(

Well at least you're not a student. Now if you were a Wednesday fan as well... Lets not get in to that one, wrong thread.

By the way your wild stab in the dark was correct, Nap's is of course a shortened version (not rocket science is it) used by most people who live this side of Ecclesall Road, obviously not used in your neck of the woods.

ps. loved the reference to your secretary, I was sooooo impressed I nearly fell off my Barcelona chair and out of my W1 penthouse flat window (by the way, that's sarcasm).

Unisol

16-03-2005, 15:15

By the way your wild stab in the dark was correct, Nap's is of course a shortened version (not rocket science is it) used by most people who live this side of Ecclesall Road, obviously not used in your neck of the woods.

Isn't Nap's a little 'exclusive' for someone of your social standing?

EL_DUDERINO

16-03-2005, 15:19

Originally posted by Unisol
Isn't Nap's a little 'exclusive' for someone of your social standing?

Have you had a sense of humour bypass?

I really hope that you are pulling my plonker and that you know that I was being sarcastic when referring to that bl**dy place... Its about as exclusive as Chubbys but if you think so then you have totally conformed to your stereotype. Thanks.

lol

Unisol

16-03-2005, 15:22

Originally posted by EL_DUDERINO
Have you had a sense of humour bypass?

I really hope that you are pulling my plonker and that you know that I was being sarcastic when referring to that bl**dy place... Its about as exclusive as Chubbys but if you think so then you have totally conformed to your stereotype. Thanks.

lol

I've never been so wouldn't know either way.

I have no need to gamble.

EL_DUDERINO

16-03-2005, 15:29

Originally posted by Unisol
I've never been so wouldn't know either way.

I have no need to gamble.

Nor me.

But anyway... Oh go on... Tell everyone why you "have no need to gamble". I've even stopped working to hear this one. (Chortle)

ps. pray tell, what is my 'ahem' social standing?

Lucy_Smith

16-03-2005, 15:31

Look guys this has all got a little off topic now.

El Duderino- My comments about Crystal were my own personal opinion. I think I am a snob if that means I don't like drinking in places where everybody is getting so drunk they are off their faces. Me and my boyfriend were looking for somewhere we could have a chilled drink and we were under the false impression that Crystal could provide us with that. We were very wrong and it annoyed me.

Ok, you obviously have no problems with places like I have just described. Good for you. It is all down to personal taste at the end of the day. Just because somebody likes something different to you does not mean you should insult them. And yes, I believe the comment "take your head out of your arse" would be interpretated as an insult by the majority of the population.

So why don't we just agree to differ on all of this and leave it there.

Unisol

16-03-2005, 15:33

ps. pray tell, what is my 'ahem' social standing?

Why ask me? Surely you can answer that best yourself.

Why do i not need to gamble. Er, quite simply because i don't. Hardly rocket science that one.

EL_DUDERINO

16-03-2005, 15:39

Originally posted by Unisol
Why ask me? Surely you can answer that best yourself.

Why do i not need to gamble. Er, quite simply because i don't. Hardly rocket science that one.

My dear chap, it is you, as you recall, who referred to my social standing. I am well aware of where I stand and how I do it, which involves two legs, feet and a floor. However, as you recall you said a "man of your social standing". I am just interested in your obviously keen insight into such matters.

Unisol

16-03-2005, 15:39

Originally posted by Lucy_Smith
[B]Look guys this has all got a little off topic now.

Sorry Lucy, i'll accept partial blame.

I admit to stooping to his level but i can't resist making people look stupid when they deserve it.

I'm beginning to think he was bullied as a child.

Unisol

16-03-2005, 15:41

Originally posted by EL_DUDERINO
[B]My dear chap,

Impressive opening words.

See, you can do it when you try hard enough.

Hook

16-03-2005, 15:42

The numbers I have - and use for Crystal are:

0114 272 63 82

or

0114 272 59 26

Lucy_Smith

16-03-2005, 15:46

Apology accepted Unisol ;)

I agree with you though, El Duderino I think you are taking this all a little too far. One thing you will learn on this forum is that people are always going to have different opinions than you, and sometimes their opinion may seem absurd. But they are no more right or wrong than you. And dishing out personal insults is not the best way to go on :nono:

EL_DUDERINO

16-03-2005, 15:48

Originally posted by Unisol
Sorry Lucy, i'll accept partial blame.

I admit to stooping to his level but i can't resist making people look stupid when they deserve it.

I'm beginning to think he was bullied as a child.

Tut, you really are not used to this kind of verbal jousting are you uvistat. I have just enjoyed toying with you all afternoon, its been interesting poking you with my big stick and seeing what you come up with.

By the way thank's for the number Hook I can now see what all this non-exclusivity fuss is all about Lucy. Why don't you join us for drinks, its my 35th and I shall be in Muse for cocktails first, with all the rest of us moronic Sheffielders. Chin chin ! :-)

Ta ra for now x

Lucy_Smith

16-03-2005, 15:55

Thanks for the offer but I think I'm washing my hair...

By the way, when did I call Sheffielder's "moronic"??? :loopy:

In talking about Bristol I was just pointing out how they have managed the exclusive bar thing without losing money in response to other posters saying that if Crystal was too exclusive it would lose money. No offence to Sheffield intended...which is maybe how you have interpretated what I was saying???

Unisol

16-03-2005, 15:56

Originally posted by EL_DUDERINO
[B]Tut, you really are not used to this kind of verbal jousting are you uvistat. I have just enjoyed toying with you all afternoon, its been interesting poking you with my big stick and seeing what you come up with.

Really, i didn't notice.

Who is uvistat anyhow?. If you find it difficult spelling things correctly you can always use cut/paste.

Night night, hope you sleep well after the torment you have experienced today.

Unisol

16-03-2005, 15:58

Originally posted by Lucy_Smith
Thanks for the offer but I think I'm washing my hair...

By the way, when did I call Sheffielder's "moronic"??? :loopy:

In talking about Bristol I was just pointing out how they have managed the exclusive bar thing without losing money in response to other posters saying that if Crystal was too exclusive it would lose money. No offence to Sheffield intended...which is maybe how you have interpretated what I was saying???

Don't worry Lucy, i don't think anyone else took it that way.

I think he's gone now and took his fishing rod (sorry, 'stick') with him.

EL_DUDERINO

16-03-2005, 15:58

Yawn... Whatever...

ps. keep your hands of your secretary, you don't know where she's been.

Unisol

16-03-2005, 16:02

ps. keep your hands of your secretary, you don't know where she's been. [/B]

Not my style mate.

Why would i do that when i have the perfect woman at home.

Bet you wish you could say the same lol.

P.S. Is your name Maurice by any chance?

Hook

16-03-2005, 19:03

You guys are pathetic you know that?

Ruining a perfectly good thread. Oh well, trolls provide laughs a plenty.

bellis

16-03-2005, 22:04

and not a grafitti artist in sight

flippin priceless

fnkysknky

17-03-2005, 07:58

Just a quick note but being that someone refers to Crystal as having a capacity of around 1200 which would make it one of the biggest bars in Sheffield (me thinks) then it's plain to see that it's got no intention of being 'exclusive'. If you have a bar that size then the plan is to fill it, it's run by a large faceless leisure company who's aim is to maximise profits - they couldn't give a toss who's in there as long as they are spending. Just my 2p.

Unisol

17-03-2005, 08:39

Originally posted by Hook
You guys are pathetic you know that?

Ruining a perfectly good thread. Oh well, trolls provide laughs a plenty.

Yes, i do feel a little ashamed at yesterday's childishness but it's sometimes difficult to ignore arrogant people.

This thread was going quite well discussing how people perceive the bar until 'someone' started getting abusive. Go back a couple of pages and you'll see what i mean.

P.S. Don't go falling into the same trap by calling people 'trolls' from behind a computer screen.

genesiscouch

17-03-2005, 09:43

Originally posted by fnkysknky
Just a quick note but being that someone refers to Crystal as having a capacity of around 1200 which would make it one of the biggest bars in Sheffield (me thinks) then it's plain to see that it's got no intention of being 'exclusive'. If you have a bar that size then the plan is to fill it, it's run by a large faceless leisure company who's aim is to maximise profits - they couldn't give a toss who's in there as long as they are spending. Just my 2p.

I agree. You're not going to have a 1200 person capacity club with high levels of exclusivity in Sheffield of all places. It's a nice place but an exclusive club it's not. I guess we'll see how the members VIP rooms turn out though.

Greenback

21-03-2005, 14:57

Anyone been here for an evening meal and if so, what's it like (in terms of quality of food, type of food, atmosphere, service, etc)?

Hook

21-03-2005, 15:07

Originally posted by Greenback
Anyone been here for an evening meal and if so, what's it like (in terms of quality of food, type of food, atmosphere, service, etc)?

A friend of mine (who works there) took his parents on Friday night for a meal and said it was fantastic. He does however seem to be slightly infatuated with the place, so that may not be so accurate!

Greenback

21-03-2005, 15:18

Originally posted by Hook
A friend of mine (who works there) took his parents on Friday night for a meal and said it was fantastic. He does however seem to be slightly infatuated with the place, so that may not be so accurate!

I'm very much looking forward to eating there. Christian Szurko is the chef and he's got a really good reputation.

Hook

21-03-2005, 15:24

Originally posted by Greenback
I'm very much looking forward to eating there. Christian Szurko is the chef and he's got a really good reputation.

The food is excellent, but I'm also slightly biased... so I tend to keep away from recommending it!

Greenback

21-03-2005, 16:26

Originally posted by Hook
The food is excellent, but I'm also slightly biased... so I tend to keep away from recommending it!

OK, cheers anyway Christian ;)

tinkergirl

23-03-2005, 14:54

I need to book a corporate lunch at Crystal for 10 people and I can't get hold of their phone number anywhere!

Can anyone help me out????

dimitrysoul

23-03-2005, 15:59

Crystal number is 0114 2725926

Hook

23-03-2005, 16:01

I'm just going to put the numbers for Crystal in my signature I think, the number of times they've been posted in this thread astounds me! ;)

For the record I'm not Christian, although I wish I was... wouldn't need a recipe book then :loopy:

moimoi

23-03-2005, 16:07

Originally posted by genesiscouch
I agree. You're not going to have a 1200 person capacity club with high levels of exclusivity in Sheffield of all places. It's a nice place but an exclusive club it's not. I guess we'll see how the members VIP rooms turn out though.

bloodyhell - 1200 capacity?! i doubt it! When i worked at the Republic the 'official' capacity there was only 1300!!

fnkysknky

23-03-2005, 18:41

Originally posted by moimoi
bloodyhell - 1200 capacity?! i doubt it! When i worked at the Republic the 'official' capacity there was only 1300!!

Yeah but because of the way the Republic is set out a lot of it is unusable space - I think the amount of fire exits has an effect on official capacity as well.

Unisol

04-04-2005, 07:29

Finally took the plunge and went for a meal at Crystal on saturday evening.

Started with a drink in the main bar, very busy and got served within 2 minutes.

Table was booked for soon after we arrived, so legged it upstairs to find a stunning layout very nicely decorated.

Wasn't all that hungry so just had a main course (Sea Bass) which was utterly delicious. Waiting staff were excellent and took just the right length of time for the food to arrive.

I liked the layout of the tables too. Spaciously set apart which makes you feel comfortable if you're just going as a couple. Also liked the fairly subdued lighting.

Couldn't fault a single thing. Keep up the good work Crystal.

Agent Gypo

05-05-2005, 16:37

First time today, here's the verdict;

Overpriced - you really, really don't get much for your money

Understaffed - we waited ages to get served at lunchtime, only 2 waitresses for a full bar!

Soulless - the premises are totally devoid of any character whatsoever, and whoever operates the cd player should be shot

I'm sad to say it's just another glorified bar. I can imagine it's one of those places that Exposed would recommend people go to be seen at night. Sheffield seems to be getting more and more of these...

Kthebean

05-05-2005, 16:42

Thats a shame, it's in a really good location too. I won't be going there after a previous thread suggested it was £3 a pint on an afternoon!!

Exposed magazine is rubbish, I agree. Seems to be an advertising rag more than anything.

Captain_Scarlet

05-05-2005, 16:55

Is it like one of 'em wine bars wiv fake logs, dinosaure eggs, dead plants and ring lights ?
Rubbish :D

Kristian

05-05-2005, 17:07

Mod note: Threads merged.

Andy C

06-05-2005, 12:41

Originally posted by Agent Gypo
First time today, here's the verdict;

Overpriced - you really, really don't get much for your money

Understaffed - we waited ages to get served at lunchtime, only 2 waitresses for a full bar!

Soulless - the premises are totally devoid of any character whatsoever, and whoever operates the cd player should be shot

I'm sad to say it's just another glorified bar. I can imagine it's one of those places that Exposed would recommend people go to be seen at night. Sheffield seems to be getting more and more of these...

I think it's a bit unfair to say the venue has no character - rest of the points accepted though!

samc

06-05-2005, 14:55

I went for a meal in the evening and it was great. Good value. Good food. Lovely atmosphere and I was with a great friend who I don't see as much as I'd like so it was a real treat.

But had lunch in the bar area one day and it was average food with poor service - very long wait not what you want on your lunch hour.

Hook

06-05-2005, 16:49

Originally posted by Agent Gypo
Understaffed - we waited ages to get served at lunchtime, only 2 waitresses for a full bar!

Maybe because of the appauling management style, and the way they treat the staff, they keep leaving and they keep hiring new staff. The staff turnover is terrible, and there's no training, just expect more poor service, and not enough staff.

Lickszz

06-05-2005, 22:11

Originally posted by Agent Gypo
First time today, here's the verdict;

Overpriced - you really, really don't get much for your money

Understaffed - we waited ages to get served at lunchtime, only 2 waitresses for a full bar!

I visited about 3 weeks ago and I'll agree with these points.

The place is nice but you do pay silly prices for drinks. Staff seem unmotivated and uninterested in serving customers.

robbie

06-05-2005, 23:06

was in there about 6.30 today. Looks much nicer when quieter and happy hour makes it ok. It is so pricey though and being honest for what?

Greenback

07-05-2005, 00:18

Originally posted by Hook
Maybe because of the appauling management style, and the way they treat the staff, they keep leaving and they keep hiring new staff. The staff turnover is terrible, and there's no training, just expect more poor service, and not enough staff.

I agree, I don't blame the staff for the appalling lunchtime service. They're just kids who are over-stretched and haven't been trained.

Hook

07-05-2005, 12:19

Originally posted by Greenback
I agree, I don't blame the staff for the appalling lunchtime service. They're just kids who are over-stretched and haven't been trained.

They've elevated a certain amount of University students, who've got little or no experience in the hospitality industry, who in my opinion just treat the other staff like crap, purely because they've been elevated. Several members of staff I know have left because of how they're treated, not just by the management, but by the so called 'front of house staff' and the 'hosts'.

It just seems to be, to me, incredibly poorly run, and there's no training. Staff keep leaving and they just hire new staff, throw them behind the bar or on the floor. There's no till training, no price training, and you're given a cocktail spec sheet to learn the cocktails. What little training is given is usually during the day, on a weekday when the majority off the staff are at university, and all the meetings are 'compulsory' and 'all staff must attend' despite your other committments. It's not a friendly environment to work, and you're frowned upon for having other committments, yet they insist on hiring almost exclusively part-timers from University.

There's little communication from the upper management, and there's not enough hours to go around, resulting in some of the staff who've been there the longest losing out to the newer members of staff, even those working full-time who were promised 50+ hours a week when it opened, are struggling to get 20/30 hours a week, and I'm sure this is one of the causes of the poor service. Those who've actually got the training aren't those who are working, and those who need training up only have a small pool of experienced staff to learn from.

Of course, this is all just what I've heard from friends, but everybody who worked there that I know, says exactly the same thing, it's a hard job, and it got to the point that they were working exclusively for the £5.50 an hour, and not for the enjoyment. Slightly contrary to the Tony Culpitt who couldn't stress enough in the opening 'training' (read, cleaning) programme that Crystal was all about enjoyment, and everybody should look forward to coming to work, and to enjoy it. The Reality is slightly different.

applejuice

13-05-2005, 01:01

Crystal is awesome !!!!

That is all.

mjlacey21

13-05-2005, 07:43

Properly just out of curiosity Hook - did you work there and have been sacked or something? Just read the thread through and one second you are praising it and giving a lot of information out, then the next you are slating the treatment of staff also with a lot of information... just curious?!

applejuice

13-05-2005, 12:43

LOL ^^^^^^^^^^^^^^^^^^^^^^^^

Hook

13-05-2005, 17:32

Originally posted by mjlacey21
Properly just out of curiosity Hook - did you work there and have been sacked or something? Just read the thread through and one second you are praising it and giving a lot of information out, then the next you are slating the treatment of staff also with a lot of information... just curious?!

I used to work there - wasn't sacked I handed my resignation in several weeks ago. Many of the people I first started with have also left... there's many reasons we've left and are looking for new jobs - most of which I outlined above, but I don't want to go into specific details although if you want to know - please feel free.

I only know of one person whose actually been sacked, and because I'm not sure she'd want people to know why I won't mention - except that if she wanted to take it to an industrial tribunal she'd have a 90% chance of winning.

Apparently it's not only the slaves who are annoyed with the way the place is run, according to a friend of mine the General Manager Tony Culpitt has left after a fight with Brook Leisure.

I'd love to write a scathing post about just how much I hate the place and why, but I don't want to get in trouble with the forum. I've been in the industry for a long time, and left a decent job in the industry to come to University, and turned down a management job to come to University, and I've never seen a place that's run so poorly as Crystal. It's new, it has teething troubles and it takes a long time to get a place running smoothly - but it just seemed like nobody was interested in what the worker bees had to say - and that they didn't care. Maybe new management will do it good - although it's apparently being run by the Kingdom manager at the moment.

Andy C

13-05-2005, 18:32

Myself and a group of friends went in there last Saturday night for drinks, we had to queue briefly to get in which was fair enough, but once in we went to the bar, and the queue at the full length of the bar was around 9 deep. They only had about 4 staff serving, and the staff you could actually see were doing all the silly business of showing off juggling vodka bottles etc, and as a result after waiting for 5-10 minutes and not getting any closer to the bar, let alone served, we walked out, thirsty, and went elsewhere.

Sheff_Lady

16-05-2005, 16:27

This place is destined to go downhill from now on....the guy managing it is from Kingdom - so much for keeping it classy. Was in the Members Bar on Friday and it was just full of scallies, used to be a nice crowd. What a shame!

If Tony really has gone then Crystal doesn't stand a chance, he was what made it a great venue. My friends and I are all gutted at this news. We'll miss him x

Hook

16-05-2005, 21:24

Originally posted by Sheff_Lady
This place is destined to go downhill from now on....the guy managing it is from Kingdom - so much for keeping it classy. Was in the Members Bar on Friday and it was just full of scallies, used to be a nice crowd. What a shame!

If Tony really has gone then Crystal doesn't stand a chance, he was what made it a great venue. My friends and I are all gutted at this news. We'll miss him x

Maybe as customer he was great, but he was terrible with the staff. I've never been looked down upon and treated with such disrespect in my life, and I've worked for some bleeps in my time!

Lickszz

16-05-2005, 21:48

I considered paying another visit last Saturday but the queue outside was enormous. I didn't think it was worth queueing so went elsewhere. The bar must be doing well though, I wonder if the novelty will wear off?

367squadron

17-05-2005, 09:13

Originally posted by Lickszz
I considered paying another visit last Saturday but the queue outside was enormous. I didn't think it was worth queueing so went elsewhere. The bar must be doing well though, I wonder if the novelty will wear off?

Yeh i've been past numerous of times and seen the massive queue. That's put me off, i hate the idea of been cram pack into a bar so you can't move.

starmag

17-05-2005, 12:58

I've never been able to get in after 9.30pm so dont even bother nowadays..drinks are soooo expensive, so its worth popping in early doors, to have a quick snifter and enjoy being in a nice bar before you go and tackle the yob culture and social degenerates on West St.

Hook

17-05-2005, 16:04

Having not worked there in a few weeks I can't comment on the queue, but I can say that most of the people I know that still work there say things are just steady away on a night.

I'd not say it's worth the queue - I don't think the service is anything special and I'd actually say the venue is too big to actually get any sort of atmosphere that they originally attempted to, and the prices are too inflated to make it worthwhile. But I'm not all that sure there needs to be such a big queue at times.

It's obviously doing OK over the tills, BUT takings aren't that great, and apparently the wage bill is stupidly high. The new staff getting hired are getting paid less than the staff who were originally hired in an attempt to cut the wage bill - and I'm wondering if that's why so many of the original staff feel like they're being pushed out of the door.

applejuice

17-05-2005, 16:11

Hook, buddy all you do is cryyyyyyyy!

I bet you don't know anybody who works there! :D

I don't think it's the main managers job to make the staff feel all warm and fuzzy... the bar managers do a good job of that in my opinion.

The place never feels crammed inside. I think they must regulate things really well.

And all this talk of the older staff feeling like they been pushed out the door... lol.. what ?

mr craig

17-05-2005, 16:33

Originally posted by starmag
drinks are soooo expensive

Not really when compared to simular bars in town. £3 a pints getting pretty common now.

Hook

17-05-2005, 16:34

Originally posted by applejuice
Hook, buddy all you do is cryyyyyyyy!

I bet you don't know anybody who works there! :D

I don't think it's the main managers job to make the staff feel all warm and fuzzy... the bar managers do a good job of that in my opinion.

The place never feels crammed inside. I think they must regulate things really well.

And all this talk of the older staff feeling like they been pushed out the door... lol.. what ?

I know of several people who've not been given the hours they were promised when they first started the job - myself included who've left because they can't get the hours and therefore the money to keep themselves afloat.

Maybe you think the bar managers do a good job, have you ever been so ill you've had to have a friend call up sick and have them abused down the phone because you're unable to go to the phone? I've had a friend who that happened too.

I know plenty of people who worked there - in fact I was hired last november, and introduced many people to Russell for jobs, and only one of them still works there. But I still know other members of staff who work there - those who do aren't all that happy with the way things are run, but they won't express their feelings to those who are 'in bed with the management' and there's a lot of people who think they're something they aren't simply because they're pretty, wear short skirts, and suck up.

Whether you think it's the job of the upper management to keep the staff feeling 'warm' and 'fuzzy' or not - that's no excuse for them to swear at staff, or tell them they're worthless. Is it any wonder that the management and the staff have such a high turnover? It's not just due to the management at Crystal itself - but the management board at Brook Leisure. According to the rumours I've heard, and what seems to be taken as Gospel at Crystal, they're the reason Tony walked out and hasn't been seen since.

Lucy_Smith

17-05-2005, 16:55

Originally posted by applejuice
The place never feels crammed inside.

Have you been in there on a weekend? The first (and only) time I went in there I was shoulder to shoulder with people. From posts on this thread I hear it hasn't got much better!

Hook

17-05-2005, 16:58

Originally posted by Lucy_Smith
Have you been in there on a weekend? The first (and only) time I went in there I was shoulder to shoulder with people. From posts on this thread I hear it hasn't got much better!

I spent two hours one Saturday night out on the floor collecting glasses because there was (or at least not when I worked there) any provision for people to put empty glasses or bottles so they just dumped them on the floor - and I figured it was a safety hazard, so I went out and just picked up broken glass for a few hours.

It was impossible to move as a member of staff, so I dread to imagine how difficult it is for somebody whose come in for a nice drink. It was hot, sweaty and rammed.

I suspect the problem some of the staff feel is that the bouncers let people in all at once, fill the place up quickly so that the staff get periods of intense business and then it feels quiet for the rest of the night. Of course if the staff are rushed off their feet the quality of drinks and service goes down, and waiting times go up. And then they're stood around for ages doing very little.

applejuice

17-05-2005, 17:08

You must of had a bad experience Hook ;)

I know of all of the bar managers, and none of them seem like the kind of people who would yell at you/me/somebody for being sick. Might be someone who's left :P Might look abit dodgy tho... I worked in many-a-bar and know of many-a-people who got friends/mothers to ring in fake sick. To be honest, if someone swore at me... I'd quit too.

Not sure about "being too ill to get to the phone".. Sounds abit lame! "Hi, yeah my friend is too ill to get to the phone..." LOLZ.

How many bar staff have you met who have worked anywhere ? Bar staff always moan :P Appearently the way it's run at the moment actually suits most of the staff.

I was wondering how long it would take for you to mention short skirts and pretty staff.. Just lol. Maybe take the time to get to know them ? I think the staff at crystal are exceptionally poliete and friendly, to customers and each other.

I agree with your point on swearing.. If someone called me worthless... I'd quit :P

All bars have high turnover.. Remember it's only been around for like 3 months... Was rome built in a day ?

I have no idea who "brook lesuire" are, who represent them or what not... But they sure sound like scary people :P

I actually think the staff at the moment are some of the nicest people around!

LOL @ your story about picking up glass as you say "for a few hours", and I add "just". How pathetic are you ? If you spent a few hours picking up glass... I would call you worthless too :P How can you pick up so much glass ? And so slowly ? :P

... Yes... I totally belive you when you say people "just dumped glasses on the floor"... I've worked in some **** hole bars and no body does that... All your stories involve crying and you being lame :P

And it's not that rammed :P

Hook, I think you just had a bad experience, with some bad staff... did alittle crying and left. AND MY POINT... TO BE HONEST, YOU WORKED THERE IN THE EARLY DAYS, QUIT AND LEFT, AND NOW HAUNT THIS THREAD AS IF YOU'RE AN AUTHORITY ON THE SUBJECT :P

You and all your m8s left... well well what does that say about you and all your mates !!!!

applejuice

17-05-2005, 17:17

I suspect the problem some of the staff feel is that the bouncers let people in all at once, fill the place up quickly so that the staff get periods of intense business and then it feels quiet for the rest of the night. Of course if the staff are rushed off their feet the quality of drinks and service goes down, and waiting times go up. And then they're stood around for ages doing very little.

I would put actual money on it that they staff don't actually CARE! :P

Hook

17-05-2005, 17:22

Originally posted by applejuice
You must of had a bad experience Hook ;)

I know of all of the bar managers, and none of them seem like the kind of people who would yell at you/me/somebody for being sick. Might be someone who's left :P Might look abit dodgy tho... I worked in many-a-bar and know of many-a-people who got friends/mothers to ring in fake sick. To be honest, if someone swore at me... I'd quit too.

Not sure about "being too ill to get to the phone".. Sounds abit lame! "Hi, yeah my friend is too ill to get to the phone..." LOLZ.

How many bar staff have you met who have worked anywhere ? Bar staff always moan :P Appearently the way it's run at the moment actually suits most of the staff.

I was wondering how long it would take for you to mention short skirts and pretty staff.. Just lol. Maybe take the time to get to know them ? I think the staff at crystal are exceptionally poliete and friendly, to customers and each other.

I agree with your point on swearing.. If someone called me worthless... I'd quit :P

All bars have high turnover.. Remember it's only been around for like 3 months... Was rome built in a day ?

I have no idea who "brook lesuire" are, who represent them or what not... But they sure sound like scary people :P

I actually think the staff at the moment are some of the nicest people around!

LOL @ your story about picking up glass as you say "for a few hours", and I add "just". How pathetic are you ? If you spent a few hours picking up glass... I would call you worthless too :P How can you pick up so much glass ? And so slowly ? :P

... Yes... I totally belive you when you say people "just dumped glasses on the floor"... I've worked in some **** hole bars and no body does that... All your stories involve crying and you being lame :P

And it's not that rammed :P

Hook, I think you just had a bad experience, with some bad staff... did alittle crying and left. AND MY POINT... TO BE HONEST, YOU WORKED THERE IN THE EARLY DAYS, QUIT AND LEFT, AND NOW HAUNT THIS THREAD AS IF YOU'RE AN AUTHORITY ON THE SUBJECT :P

I spent two years supervising a bar up north and got offered the management job which I turned down to come to University. The bar's exactly the same as Crystal - except on a small scale. I've worked there since it opened, and we did indeed have a similar turnaround in staff, but the management team we had in place are nothing like that team at Crystal. They're dedicated and and friendly - although the owner's a troublesome little bugger at the time. Anyway - my point is this, I know a lot about the industry, and in particular the market that Crystal is trying to target, and I've got experience in it.

I quit three weeks ago, I worked there since January and got hired in November. I gave it my best shot and in the ended felt that the at the end of the day I didn't need the **** or the hassle it was causing, even for the money they were paying. I'm not going to say I'm 100% right and everybody else is 100% wrong - but I've had pm's from several members of the forum saying they agree with me, and thanking me for bringing the issues into the public light because they can't because they still work there.

If you don't know who Brook Leisure are, then you obviously don't know that much about Crystal because they're the company that own Crystal and Kingdom.

As for the short skirt point - it's a small minority of those wearing short skirts who suck up and get treated differently. If you don't wear a short enough skirt - you aren't hired. A friend of mine who works behind the bar was asked recently if jobs were available - on checking with the management if there were, he was asked if he was fit, and when my friend replied that he wasn't all that fit, there weren't any jobs available. That's discrimnation and why would you want to work somewhere like that?

As for the bar staff comment - I managed a bar for over a year, so I've met plenty of bar staff and they whinge and whine. If they like the place they tend to stay and I just wonder how many of the staff are only at Crystal because of the money. Most of the people I know who've recently left have been saying pretty much since the beginning that it's only the money keeping them there, and eventually things got so bad even the money wasn't worth it.

Maybe you know the cocktail waitresses, the really lazy people in the short skirts who spend most of their time chatting and doing very little. If so, take a little while to talk to some of the bar staff, ask them if they think the cocktail waitresses are lazy and do their job, because at least when I was there everbody despised the cocktail waitresses. Bar one who got fired not long after because she wasn't selling enough cocktails. Obviously they aren't all lazy all of the time, it's just when you really need somebody they're gossiping and not doing anything.

I don't have a bone with the staff, and you won't find me dissing the staff - except the lazy ones... so I'm not going to disagree that some of the staff are the nicest around. They just aren't trained and don't know what they're doing half the time. You aren't wrong on that one.

It wasn't a bar manager, it was a front of house memeber of staff! And my friend was throwing up in the toilet, it wasn't possible for her to come to the phone!

Maybe you don't appreciate the little things in a bar. The bar I used to work at the little things were important. If you go into a bar and the first thing you notice is broken glass everywhere and bottles lying around, you aren't likely to even make it to the bar to buy a drink, so the service is irrevelent. If the floors clean and the ladies aren't worried about cutting their feet, or slipping over ONTO broken glass because of a bottle rolling around, the service needs to be good after that and you need decent bar staff behind the bar. Not least to says if somebody cuts their foot or hurts themselves then the bar are responsible and liable for any damages.

applejuice

17-05-2005, 17:40

I think the waitresses work really hard. They are constantly on their feet, being poliete and cleaning glasses! Takes more effort than you think.. If they are lazy it's just cos' there's nothing to do. There's only a certain ammount of people you can serve and a certain ammount of times you can ask them for drinks.

As for the short skirt point - it's a small minority of those wearing short skirts who suck up and get treated differently. If you don't wear a short enough skirt - you aren't hired. A friend of mine who works behind the bar was asked recently if jobs were available - on checking with the management if there were, he was asked if he was fit, and when my friend replied that he wasn't all that fit, there weren't any jobs available. That's discrimnation and why would you want to work somewhere like that?

This my friend is called a fact of life. I've worked in a clothes shop, a music shop and a fast food place before. Belive it or not... this was important at all of those places. Apperance and presentation is very important in every industry.. if you say you have loads of experiecne "in this type of bar" you'll know why this is important!!! :P

And more importantly, not everybody at Crystal is a model you know. Most/all of them seem like normal people.

"Fired for not selling enough cocktails" .. yes I'm sure that was the reason given. One of your friends again... ?

And I know who Brook are... I just don't know exactly what your trying to say they actually... erm.. effect ?

How much do they pay an hour ?

and staff are **** poorly trained everywhere nowerdays ;o

Hook

17-05-2005, 17:47

Originally posted by applejuice
I think the waitresses work really hard. They are constantly on their feet, being poliete and cleaning glasses! Takes more effort than you think.. If they are lazy it's just cos' there's nothing to do. There's only a certain ammount of people you can serve and a certain ammount of times you can ask them for drinks.

This my friend is called a fact of life. I've worked in a clothes shop, a music shop and a fast food place before. Belive it or not... this was important at all of those places. Apperance and presentation is very important in every industry.. if you say you have loads of experiecne "in this type of bar" you'll know why this is important!!! :P

And more importantly, not everybody at Crystal is a model you know. Most/all of them seem like normal people.

"Fired for not selling enough cocktails" .. yes I'm sure that was the reason given. One of your friends again... ?

And I know who Brook are... I just don't know exactly what your trying to say they actually... erm.. effect ?

Actually the most important thing in a bar of restaurant is the service, quality of the food and drinks and the attitude of the staff. It doesn't matter a damn what the staff look like, I've never ever heard anybody complain either in writing or verbally at my previous bar about ugly staff, but I've heard people complain plenty of times at Crystal about the service. Look at this thread for evidence enough of that!

I don't believe I said everybody was a model, irrelevent.

She wasn't a friend, just somebody I knew and worked with. That's not the reason she was given, but the reason her other colleagues were told she was fired by the management. She was fired without warning and told it was her 'attitude' yet in my experience with her - she was the hardest working member of floor staff, and I've never had any attitude problems with her.

I have no idea who "brook lesuire" are, who represent them or what not...

So now you can't make up your mind what you know and what you don't know? What do you mean, what do they effect? Brook Leisure are incredibly hands on in the management of the bar, you'll often find them in and around on Friday and Saturday nights, keeping an eye on things, moaning at the staff, getting in the way and causing trouble. If they had a fight with the general manager and he walked out - surely they have a pretty big effect?

Since you don't know how much they pay an hour, I guess you've never worked there. So can we assume that maybe I know a little bit more than you do about the situation?

The excuse all staff are poorly trained now, is not a valid one. You never compare your business to others and say, well they're crap so we can get away with being crap too. You're making gross generalisations that while they may be true in Sheffield, they certainly aren't on a national scale.

Lucy_Smith

17-05-2005, 18:33

Originally posted by applejuice
And it's not that rammed :P

And yet there you go again...saying something that blatantly isn't true :loopy:

Maybe you need to actually read the posts on this thread to realise that the fact that it is so rammed full is one of the major problems people have with the place

Andy C

17-05-2005, 21:22

Originally posted by Lucy_Smith
the fact that it is so rammed full is one of the major problems people have with the place

The fact it is busy isn't the main problem in my opinion, it is the bar staff not being geared up to cope. Firstly there are not enough bar staff, and secondly the few bar staff there is serve very slowly.

Hook

17-05-2005, 21:25

Originally posted by Andy C
The fact it is busy isn't the main problem in my opinion, it is the bar staff not being geared up to cope. Firstly there are not enough bar staff, and secondly the few bar staff there is serve very slowly.

I think there's enough bar staff - the bar I previously worked in had half the staff and acted adequatly. The bar staff do the best job they can, but the place is so disorganised and so badly run that it's incredibly hard to do a good fast job. The number of times a keg has run out and several people have attempted to change it but the celler's been locked and nobody can get in - and then the customers get annoyed that we've run out of lager and nobody can change it. The bar staff get the crap and it's rarely their fault.

The cocktail training is non-existant - and you can't expect staff to create decent cocktails when they don't know anything about the drinks or the ingrediants.

Some of the bar staff are the best people I've worked with, they just don't have enough direction and guidance, and you're shot down when you exercise intiative.

BertieBasset

18-05-2005, 11:15

Don't all these "new bars" follow a similar lifecycle?

Start off all exclusive (if only in their own eyes) trying to be different from anything that's gone before, to some extent get the "wannabe" clientel in their early days.....who then inhabit it for a few weeks/months, then get tired of the same old same old every week and move on to the next new thing .....a few months later they get the majority of townies who trawl round town every Friday and Saturday night complete with tatoos and bloated guts and that's just the women.....

applejuice

18-05-2005, 12:07

Since you don't know how much they pay an hour, I guess you've never worked there. So can we assume that maybe I know a little bit more than you do about the situation?

Trust me.. You don't!

Just because I've never bothered to find out... Got told it was 5.50 for starters.

You're not meant to rush your feet off like mad crazy ? Cavendish it's not. The staff take more care into making the drink, and presententing it... that's what you pay for.

And cocktail training, say there are 20 staff on in one night on a Friday. A good half of them will have been cocktail trained, many for years and years. I don't see many cocktails getting ordered anyway. If I ordered a cocktail I'd much rather a guy who's been doing them for years make it than some rookie who can just about make one. Take Sharkeys. Some of the staff are great... some of them are just terrible.

Maybe you need to actually read the posts on this thread to realise that the fact that it is so rammed full is one of the major problems people have with the place

I don't need to read the thread... I can see with my own eyes when I go there!! I assure you that Wetherspoons, Chavendish and Vodka Rev are *MORE* rammed. So what a dumb point ?

The number of times a keg has run out and several people have attempted to change it but the celler's been locked and nobody can get in

..

nick2

18-05-2005, 12:32

Originally posted by applejuice
This my friend is called a fact of life. I've worked in a clothes shop, a music shop and a fast food place before. Belive it or not... this was important at all of those places. Apperance and presentation is very important in every industry.. if you say you have loads of experiecne "in this type of bar" you'll know why this is important!!! :P

I think most people on a night out would rather get served in 5 minutes by a minger than wait 20 minutes while some air-head dolly-bird arses about trying to open a bottle of wine.

Personally I go out to spend time with my friends and having a drink not to letch over the staff or spend half the night stood at the bar.

Greenback

18-05-2005, 13:14

Crystal doesn't make sense to me.

If you pay 5.50 an hour, you're not going to attract good staff.
If you are employing solely on looks, you're not going to get good staff.
If you are not really bothered about training your staff (very evident given the appalling service on my one, and only ever, lunchtime visit) the staff won't get any better.

The whole "exclusive" thing. It's massive inside with wide open spaces. Fits in over 1,000, I believe? You can either be exclusive, or you can hold a large number of people (some who will be, ahem, less than 'exclusive') week-in, week-out. I went in the early days, and even of a Saturday night it wasn't busy inside at all. I'm guessing that the entry requirements have relaxed a little of late in order to get more much-needed cash through the tills. Inevitable, perhaps, but so much for exclusivity.

The restaurant upstairs is good though.

Geoff

18-05-2005, 14:30

Originally posted by BertieBasset
Start off all exclusive (if only in their own eyes) trying to be different from anything that's gone before, to some extent get the "wannabe" clientel in their early days.....who then inhabit it for a few weeks/months, then get tired of the same old same old every week and move on to the next new thing
I believe you are spot on there, I remember when Halycon re-opened after its lastest 'refurb' and they roped off the entrance and had important looking people with clipboards ... don't tend to see them as often now! :D

D2J

18-05-2005, 14:35

Originally posted by Geoff
I remember when Halycon re-opened after its lastest 'refurb' and they roped off the entrance and had important looking people with clipboards

And it's still erm, garbage :roll:

Lots of bars having refurbs, unfortunately they'll still have the reputation that's tagged to them.

Berlins for example.. Re-Furb, Name Change, Closed. End off..

susa41981

18-05-2005, 16:29

It dosent help that they've got an idiot as the manager either

Andy C

18-05-2005, 17:31

Originally posted by Hook
I think there's enough bar staff - the bar I previously worked in had half the staff and acted adequatly. The bar staff do the best job they can, but the place is so disorganised and so badly run that it's incredibly hard to do a good fast job.

Well one easy way of speeding service up is for bar staff to actually just serve rather than poncing about showing off juggling bottles and things, whilst a queue of 49 people are waiting to get served.

Hook

18-05-2005, 17:59

I have a fear this post may end up slightly disjointed, because unlike Invision Board vB doesn't yet support Multi-Quotes, and it makes it incredibly hard when you're using to just clicking a few buttons! :p

Don't all these "new bars" follow a similar lifecycle?

Start off all exclusive (if only in their own eyes) trying to be different from anything that's gone before, to some extent get the "wannabe" clientel in their early days.....who then inhabit it for a few weeks/months, then get tired of the same old same old every week and move on to the next new thing .....a few months later they get the majority of townies who trawl round town every Friday and Saturday night complete with tatoos and bloated guts and that's just the women.....

I honestly think it depends on several factors, but yes in general you're pretty much right. Especially it appears in Sheffield. The bar I used to work at is still pretty exclusive, just not as exclusive as it once was. But it's still far more exclusive than Crystal could ever be. It attracts a fickle type of clientel unless you're pitching into the right market - I don't think Sheffield's the right market!

When it originally opened they said they wanted people to come from Manchester, Leeds etc to Crystal, that would never happen. They've got Leeds and Manchester, why come to Sheffield for one bar?

Trust me.. You don't!

Just because I've never bothered to find out... Got told it was 5.50 for starters.

If you've never worked there, then you don't have the first hand experience that I've got. You can rely on the "management" with who you're "friends" with, and those on the inside you "know". But you haven't worked there, you haven't experienced it, you're relying on testimonies, you agree with theirs and not mine. But you HAVEN'T worked there.

Do you know for example that I still haven't got paid for my last shifts? I'm still waiting on a pay cheque from three weeks ago - the final straw in the coffin was that I was working the shifts and not getting paid. Why on earth should I do that? They haven't done anything about the fact I'm not getting paid, I haven't changed banking details or anything - they just stopped paying me.

If I ordered a cocktail I'd much rather a guy who's been doing them for years make it than some rookie who can just about make one. Take Sharkeys. Some of the staff are great... some of them are just terrible.

And pray to God - explain to me how you tell those staff apart? Every single person behind the bar should be trained to the same standard - so I'm unsure what you're point is here. If you're going to disagree with me, then please be clear in your arguements. The staff aren't well trained, they should be. It's that simple.

I assure you that Wetherspoons, Chavendish and Vodka Rev are *MORE* rammed. So what a dumb point ?

Again you're the one making dumb points. You make these stupid comparisons that are irrevelent. The staff everywhere are poorly trained, so who cares if the Crystal staff are poorly trained. Other places are more rammed, so who cares if Crystal is only rammed? It's meant to be a "sexy, chic exclusive" bar. It's rammed, therefore it's not exclusive. It's full of the same chav's the Cavendish and Vodka Rev are .

I think most people on a night out would rather get served in 5 minutes by a minger than wait 20 minutes while some air-head dolly-bird arses about trying to open a bottle of wine.

Personally I go out to spend time with my friends and having a drink not to letch over the staff or spend half the night stood at the bar.

Dead on - Finally somebody who has a clue what they're talking about!

Well one easy way of speeding service up is for bar staff to actually just serve rather than poncing about showing off juggling bottles and things, whilst a queue of 49 people are waiting to get served.

Yup - if you want flaring then you go to Majorca. In the UK it's about fast, efficent service. You just want a decent drink quickly, rather than fancy skills that don't enhance the drink at all. There's no fun in watching somebody flare 40 times before you get served, when you know fine well if somebody had just poured the drinks you'd have been served 20 minutes ago. Style doesn't mean showing off.

applejuice

19-05-2005, 01:18

If you've never worked there, then you don't have the first hand experience that I've got. You can rely on the "management" with who you're "friends" with, and those on the inside you "know". But you haven't worked there, you haven't experienced it, you're relying on testimonies, you agree with theirs and not mine. But you HAVEN'T worked there.

Are you a betting man ?

I think most people on a night out would rather get served in 5 minutes by a minger than wait 20 minutes while some air-head dolly-bird arses about trying to open a bottle of wine.

Let's play with some real numbers ? The difference between slow and fast serving is about one minute. If you order a cocktail of course the guy is going to have to make it... Crystal is not cavendish. I bet most of the "dolly-birds" could open a wine bottle and pass a uni degree way faster than you could.

Yup - if you want flaring then you go to Majorca. In the UK it's about fast, efficent service. You just want a decent drink quickly, rather than fancy skills that don't enhance the drink at all.

I have never ONCE seen one member of the staff flare. Ever. Not once. If there are NO customers they might chuck the odd bottle around ONCE or twice. Read my first line again. NEVER ONCE :) Dunno why you think it's Sharkeys. There's really no need to flare... anything. How can you "flare" vodka with a speedpourer on ? ???? Errr... you mean free pouring = flaring ??????

And pray to God - explain to me how you tell those staff apart? Every single person behind the bar should be trained to the same standard - so I'm unsure what you're point is here. If you're going to disagree with me, then please be clear in your arguements. The staff aren't well trained, they should be. It's that simple.

Erm... Simple statistic for you. On a normal night MOST staff are FULLY cocktail trained. Fact. Do you realise how long it takes to FULLY train cocktail staff ? Crystal do 150 cocktails... all made differently..... No point training EVERY single new member of staff fully ? Alot of staff only want a few hours a week, some staff will leave, some are just stupid... why waste LOADS of hours teaching people who don't want to learn ? Easier to just shout the cocktail to a trained staff member ??? I see logic here.

Again you're the one making dumb points. You make these stupid comparisons that are irrevelent. The staff everywhere are poorly trained, so who cares if the Crystal staff are poorly trained. Other places are more rammed, so who cares if Crystal is only rammed? It's meant to be a "sexy, chic exclusive" bar. It's rammed, therefore it's not exclusive. It's full of the same chav's the Cavendish and Vodka Rev are

I'm saying a bar is busy because it's what bars are on a Saturdy. Again, like the pretty people comment... this is a fact of life ? Exclusive doesn't mean literally exclusive you know. It's a cliche ? And it's really not full of the same people Cav and Rev are full of. Mate of mine on msn has worked in Cav and Rev, and drinks in Crystal... that's how I know. And I got eyes. That also.

There's no fun in watching somebody flare 40 times before you get served, when you know fine well if somebody had just poured the drinks you'd have been served 20 minutes ago. Style doesn't mean showing off.

Again... let's be grown up's here. You'll never have to wait 20 minutes... and why would anybody flare whilst making your drinks ? I've never seen anybody do it. You must be confused. Seriously.

And I think the idea with Crystal is... You are paying that little bit extra FOR THE STAFF TO TAKE ALITTLE MORE CARE.

Say you order a g and t. In cav they would get a plastic cup? lol and put it up splash **** everywhere and then pour tonic in with half of it not being used and then slam it in the bin. ..

In crystal.. you'll get greeted. Matts put down. You get asked which gin u'd like, u'll get a lime crushed in, and placed underneath the ice, you'll have them serve it without jumping over people or splashing it everywhere. you'll get the glass rimmed with lime and then you get a lovely mixer and a straw. all served without **** running down the side, on a quality glass in style... I don't mind paying for my **** to look good. u will even get a tray for your money... how exiting! I think your just bitter that Crystal wasn't for you!!

How can you spend 20 minutes [or any exceptional period of time] waiting for anything ? Vodka Coke won't take anything more than half a minute ? Why are u under the impression Crystal staff go for a fag break inbetween the two task job, for pouring vodka and coke ? If you order a pint ? What are they going to do ? A pint will take as long as it takes to pour. IF YOU ORDER A SPECIAL shot or drink or ... WOW... A cocktail course it will take as much time as it takes. I don't see how your under the impress, that pouring a standard drink, takes *NORMAL* staff a minute but crystal staff hours ?

Every single person behind the bar should be trained to the same standard

One guy knows 2000+ cocktails and has 7 years training... He's an expert. You don't need an expert to pour vod and coke, pint w/e which is what most people will ask for... but should u go "hi i want something which, such and such, such and such, done in such and such a way" crystal is one of the few bars who can get an "expert" to make u something special... pherhaps something not on the menu. Not many bars can boast that?

nick2

19-05-2005, 08:06

Originally posted by applejuice
I bet most of the "dolly-birds" could open a wine bottle and pass a uni degree way faster than you could.

I seriously doubt both of those claims.

Hook

19-05-2005, 08:26

You know I feel like I'm beating my head against a brick wall - I've worked there, I've seen staff flare. I've seen people throw bottles around and try to act stylish on a busy night. I've had customers wait 20minutes for a drink - there are people who've posted in this thread that will testify they've had to wait that long. You can defend it as long as you want, say it doesn't happen or whatever. It does happen and there's people here who will back me up on that. The service isn't anything special.

If you go to bar one and ask for a G&T, you get it in a glass, with ice and lime, it's £1.50. There's no choice of gin, but the house gin they use is £1.50, not £3.00. The staff at Bar One get paid the same as at Crystal. I can think of other places in the town where the service is just as good, you get a glass, ice, lime and tonic, all for less than the £3.00 at Crystal.

If you want service you're welcome to come visit the bar I supered at, at home in June when I'm back there for a few weeks. You'll have to pay £4.15 for a bombay & tonic, but it's one of the best G&T's you'll ever have tasted becuase the staff know exactly how much ice, lime, tonic and gin you put in to make it a perfect G&T.

Next time you order a G&T at Crystal, take a look at it. Is the glass full of ice right to the top, is there one unsqueezed lime in the drink, and is there another lime inside that's been used to rim the glass. Is the gin poured over the top of the lime and ice, and is the tonic left seperate in a bottle so the customer can dilute to their taste? Because I've never once seen that happen at Crystal, and that's how you're supposed to serve a G&T.

You only need training on the methodology of cocktails, you need to know how to make them, and then it doesn't matter what the ingrediants are, the basic method is the same for all. Once you can make a margerita, or a daiquiri or a martini you can make pretty much any cocktail. You don't need training in all 150 cocktails, but let me express, they aren't 150 different cocktails on the menu. It's a claim that isn't true. There isn't even 150 on the menu, but most of the cocktails are exactly the same just changing one spirit or the fruit.

You're misunderstanding me with the wait time.. I'm not saying it takes 20 minutes to have a drink made for you, I'm saying it takes 20minutes before you even get served. That's crap, that's crap service and it's not exclusive.

The clientel at Crystal aren't exclusive, the staff aren't exclusive and the drinks aren't exclusive. It's time they stopped claiming they're something different, they're just something new.

applejuice

19-05-2005, 13:08

Next time you order a G&T at Crystal, take a look at it. Is the glass full of ice right to the top, is there one unsqueezed lime in the drink, and is there another lime inside that's been used to rim the glass. Is the gin poured over the top of the lime and ice, and is the tonic left seperate in a bottle so the customer can dilute to their taste? Because I've never once seen that happen at Crystal, and that's how you're supposed to serve a G&T.

I drink G and T... and everytime.

You know I feel like I'm beating my head against a brick wall - I've worked there, I've seen staff flare

USED. You used to work there...

The clientel at Crystal aren't exclusive, the staff aren't exclusive and the drinks aren't exclusive. It's time they stopped claiming they're something different, they're just something new.

I see... Says you and some geeks who don't get out enough on this forum :p I bet no one who uses this fourm has ever been kissed in their life, let alone felt comfortable being exclusive..

Hook exclusively sponsored by CHIP ON SHOULDER.com. After being fired probably... No wonder you devote so much of your time to rubbishing crystal... If I wasn't here to correct all your crap, you would probably feel you won...

*Me hands hook a tissue*

nick2

19-05-2005, 13:29

Originally posted by applejuice
I see... Says you and some geeks who don't get out enough on this forum :p I bet no one who uses this fourm has ever been kissed in their life, let alone felt comfortable being exclusive..

Ha Ha Ha Ha, *breath* Ha Ha Ha Ha

as you said "Exclusive doesn't mean literally exclusive you know. It's a cliche ?"

Greenback

19-05-2005, 13:47

Originally posted by applejuice
I see... Says you and some geeks who don't get out enough on this forum :p I bet no one who uses this fourm has ever been kissed in their life, let alone felt comfortable being exclusive..

"Comfortable being exclusive"? Can anyone translate this for me? I think it means "smug", but maybe I'm not quite catching applejuice's drift.

Then again, seeing as applejuice has so obviously been sent onto this forum to argue its case (as a result of being in with the Crystal top brass, not doubt), perhaps a mere mortal as myself isn't supposed to understand the concept of an "exclusive" bar that holds over 1,000 "exclusive" people.

Forum users make up something like 1 in 10 of the population of Sheffield, by the way, so I'd be careful with the insults!

nick2

19-05-2005, 13:57

Originally posted by Greenback
"Comfortable being exclusive"? Can anyone translate this for me? I think it means "smug", but maybe I'm not quite catching applejuice's drift.

He obviously means we wouldn't feel comfortable being a cliche.

samc

19-05-2005, 14:36

Why haven't us Sheffield Forum users ever been kissed?

Are we all really that ugly? Too busy typing? Or got no mouths?

But back to the point - I don't want to wait to ages to be served no matter how exclusive the venue is. I want polite efficient service with a smile and not a grunt.

Unisol

19-05-2005, 15:03

Got a table booked a week on Saturday.

Hope the quality of food/service was as great as it was last time.

applejuice

19-05-2005, 15:46

Lol ok my comments were pretty stupid :P

Anyway, I'm not in with anybody... I just wanted to offer some arguements against Hook's very biased write up :)

Go there if you've not been :)

BYE BYE !

Andy C

19-05-2005, 18:44

Crystal is a lovely place to drink but you have to pick the right time to visit.

I have been twice now. The first time was on a Thursday night and it wasn't all that busy.

I took in the surroundings, style and the attention to detail, got served fine and the drink was presented well.

I was very impressed.

However second visit was on a Saturday night. The bar was approx nine deep for the full length, there were only about four staff serving, and they were doing all the business of juggling bottles and stuff whilst making peoples drinks, which is fine when the bar isn't busy but not when you have been waiting a good ten minutes to buy a drink and you still cannot even see the bar let alone get served!

Our party walked out in disgust.

poimaster

20-05-2005, 01:34

I have to agree with applejuice on this one im afraid hook. I have worked there from day one. I STILL work there and can can see where you're coming from on one or two points hook but your finger isn't really on the pulse of the place anymore is it. And that red fog that seems to have decended in your part of our fair city seems to be clouding your judgement.

Lets clear up a few of the grey areas here shal we?
1.Tony didn't jump, he was pushed.
2.Barstaff are barstaff and get paid the same in crystal as they do at pretty much any other bar in town.
3.Brook Leisure are hands on but if you had invested millions and millions of pounds into a business venture, wouldn't you be hands on too?
4.In my experience of the place it tends to be the staff who are lazy, late, disorganised, inflexible in their hours etc that moan about not getting enough hours.
5."Cocktail training is non-existant"?? Beg to differ! Got nicely merry this afternoon drinking several different cocktails we were taught how to make (highly recommend the french martini!). Most full time staff were there for the 2 hours learning mixology and experimenting with various products.....
6.which leads nicely onto Bombay Saphire. Are you serious?? Its a harsh and nasty gin which seems to have become a bit of a status symbol for some people for whom Gordon's just isn't good enough. Do you just like the pretty blue bottle? If you know anything about spirits then you know that you get what you pay for. If you are the kind of person who loves to guzzle 10 Bombay Saphire & tonics in a night then you deserve to get it in a plastic cup with one cube of ice and a brown bit of lime. Try drinking a little less, spending a little more and try the other gins at crystal (of which there are about 13!)then tell me bombay is the best. At least then you would be talking from experience. You could also see how the place has fallen apart in the last 3 weeks since your departure...oh....wait......hang on a second.....!
7.I have never heard the word "exclusive" uttered by any of the managers in the way you are saying!A 1000 capacity venue in sheffield can not be exclusive, the city jus isn't big enough or ponsey enough (some may beg to differ on this second point!). Brook Leisure and Tony knew this. What they wanted to create was a feeling of exclusivity. The building does have an exclusive feel and I belive the staff are doing a fantastic job at sustaining that feeling of exclusivity. It just seems to get easier and easier as the unmotivated,lazy,ignorant (call em what you will)staff fall by the way-side.

As for flair during a friday or saturday night...rubbish!
Lots of people also seem to be judging the place over 6 hours (fri 9pm til 12pm fri & sat night) out of the 91 hours a week the place is open...lets be a bit more objective shal we? When more people want to go into a building than can safely fit inside those people will have to wait outside. FACT. Get over it!
If there are too many people in the place for you to enjoy your bombay and tonic then maybe think about staying home on a saturday night and putting your feet up.

Hope that has dispelled some of the confusion about the place.

Hook....you need to bump up the therapy sessions i think...you just don't seem to be able to let go. Wotsup? I can understand you might feel a bit rejected but if the place is as bad as you say aren't you better off being able to persue alternative employment now that you're free of the place? Take a deep breath....hold it....and let go.......