right been waiting over a hour in town for a 48 and 47 apparently according to a bus driver in town he told us that they were standing down something about management not accepting contact and they may be strike action .

right been waiting over a hour in town for a 48 and 47 apparently according to a bus driver in town he told us that they were standing down something about management not accepting contact and they may be strike action .



Good old worst group, they certainly know how to keep the passengers informed ,don't they

What time was this at?

they are not standing down. I live on the 47/48 route and know a couple of the drivers on that route to talk to and they have not mentioned anything about it. I have just come back from town earlier on the 11:14 47 and had just missed the 48 as it left on time. So if they were standing down I wouldnt have got home. From what I believe they are paid more than stagecoach, so I can't see why they would strike.
I use this route daily and due to the inner relief road roadworks it is horrendously late somedays, like this afternoon, but upto now i have not waited an hour.

Not accepting contact????? do you mean contract, surely that would be drivers not accepting contract, not management not accepting it.

The driver has obviously been feeding you a line,they do tend to get a little over excited over their cups of tea in the canteen,while engaging in their union chit chat.

Well said volvo, i spent many years as a kid at wombwell ytc canteen, so got quite used to canteen, depot and union chat. Don't know whats in their coffee but it certainly brings their imagination out. :)

I have been wondering - as it seems so commonplace that First buses are often missing (11 again last night) is it the case that first are delibertaely registering bus services that they are incapable of fully operating and know full well they are incapable at the time of registration?

I mean this say they register a route which says on the timetable it will run at 4 buses per hour (or whatever) and First managment know full well that they don't have enough resources (ie buses and drivers) to operate it at that level so every so often they miss out a bus. So if this is done on all (or at least several route) they can juggle it about in this way for quite a while by missing a bus here and a bus there without anyone really catching on what they are up to.

Why would they do this? Simple, to protect market share and keep out rivals. If they are able to run a route at say 80% of waht is should be then they are still getting 80% revenue form the route but if they deregister it and let a rival run at 100% then they get nothing at all from this route.

So who looses out? Customers obviously. We are constantly getting a worse service than the timetable indicates.

Your views please. I would be especially interested to hear from anyone in the bus industry who may be able to confirm or deny that this is the case.

They probably don't do that but I would imagine they maybe can only cover the routes if nearly everyone turns up for work. So when a lot of people are ill then buses are missed.

debs its was 6.22 to 7.30 fours buses missing and interchange staff are no help at all they have not got a clue one girl was waiting before 6

It is happening more and more on more and more routes.

http://www.sheffieldforum.co.uk/showthread.php?t=270025

If they can't run the route(s) properly they should have the decency to deregister it and let somebody else have a go.

I wouldn't put it past them Slim. Either way i stay well clear of First services.
I complained once about 81's / 83's missing and sited many instances.
I got the most snotty email reply from a 'customer services' assistant basically poo pooing eveything i said.
If i had only known of SF back then, i would have cut and pasted the entire reply!
I only use Stagecoach 61&62 now to get up and down from the village.
The frequency might not be as convienient but the cheaper prices, freindy drivers and reliable services make it worth the compromise.
And you can still get a ticket for £1.90 that you can use on the bus and then the tram.
And it still only costs 75p from Stanni Village to Malin Bridge!

The number 22 service timetable is a work of fiction.

True story.

Number 53 - takes the biscuit as far as I'm concerned. I've been using it for a week and a half now for new job and it is totally FICTICIOUS. It says every ten minutes ... a LIE.

Also, when coming home from work, there are always THREE one behind another - in a non-moving queue. Yet when you try to get on the driver won't let you as he is 'past the stop'. It's a bloody disgrace what First get away with.

Isn't there some kind of action Sheffielders could organise?

Not all of us are lucky enough to have any other options.

I wouldn't put it past them Slim. Either way i stay well clear of First services.
I complained once about 81's / 83's missing and sited many instances.
I got the most snotty email reply from a 'customer services' assistant basically poo pooing eveything i said.
If i had only known of SF back then, i would have cut and pasted the entire reply!
I only use Stagecoach 61&62 now to get up and down from the village.
The frequency might not be as convienient but the cheaper prices, freindy drivers and reliable services make it worth the compromise.
And you can still get a ticket for £1.90 that you can use on the bus and then the tram.
And it still only costs 75p from Stanni Village to Malin Bridge!


81 bus at 8.00ish has been missing twice in the last fortnight alone.

debs its was 6.22 to 7.30 fours buses missing and interchange staff are no help at all they have not got a clue one girl was waiting before 6

They were running all over place at 15:30 onwards too, the interchange staff are not that great at helping, but if first or whatever operator involved dont pass on info to them, then they dont have much to go on.

First, no bus comes
Next thing two don't come neither.

I recently contacted first about a problem with a service that i use which often misses altogether or turns up very late or very early. I got a reply back from a J.A Mycock (no i'm not joking :hihi:) saying that this and other services have been affected by unforseen operational difficulties and that they are trying to resolve the problem. Sounds more like a brush off to me.

Oh the printed name is J.A.Mycock but the signature is T something unreadable. :)

Hey Kittenta - we got a letter from Mr Mycock. We thought it was a brush off. I bet it says EXACTLY the same thing. When I get home I'll post on here what it says. If it's the same as yours I will be writing back and asking why they are sending a standard response.

Maybe they should rebrand themselves as 'Last'.

Are we allow to post what they said???

The thing is they must know when they reister their services that they are being unrealistic about being able to deliver them in full. In other words they are over-registering their services presumably to deter competition.

Are we allow to post what they said???

Don't see why not ... we're just sharing our experience. It can't be copyright or anything like that. And if they are ripping people off by sending out obviously standard letters to individual complaints then they should be exposed.

What they do is 'combine' routes to amke the frequency look more impressive, but in reality it means zip.

Like the 47/48 service, which is given as something like every 7 minutes - fine if you live on one of those rare points where both routes run the same, but most people don't. So if you live in Heeley for example frequency is one bus every 15 minutes (and hence the buses are invariably full to dangerous levels), or every 30 minutes on weekends.

Pants.

I have to go on the 85/86 everyday to and from work. In a morning after the 20 past 7 one it all goes downhill. I have had to wait 30 minutes before and 2 come at once. Ive had to get off the bus 4 or 5 stops before mine in town because the bus has "broken down" the bus seemed fine when it was on its way into town.
If you ask me it seems that First can no longer care less about wether or not the public are on time for work etc, as long as their marketing campaign is flash.

I could be wrong but it is still highly annoying, we still get the really old buses that are obviously going to fall apart with the amount of new speedbumps. Stagecoach is cheaper and more effective way to travel its just a shame that the only stagecoach service i can catch is the supertram which is still quite away from where I live.

I was on Angel Street earlier today....there was smoke everywhere....it was choking....thought something on fire.....but no.....a First bus route 77....puthering out acrid white smoke and he was still taking on passengers.

To get back on topic....they haven't over registered their bus service to Winn Gardens....since the flooding they have left us high and dry....no bus at all (puthering or not)....DISGRACEFUL. :rant:

my pregnant wife often has to stand over an hour after work waiting for a number 94 that never turns up on time, if at all.

The service is appalling.

I have noticed that some businesses are registering themselves as users on SF.
Ourcowmolly being one, and The Police Force being another.

This is a great way to discuss and feedback to organisations in a personal way.

I challenge First Mainline to register themselves and maybe answer our complaints publically and genuinely.

Don't hold your breath though. First generally do what they want without consulting the customer they are 'proud to be serving' in South Yorkshire, as their website says.:roll:

Do any of you have a point? ie, can you point to any specific incidents?

Or is this just a useless rant by miserable bus passengers. I refused to pick half a dozen passengers up today, because they weren't smiling while standing at the bus stop.

Miserable gits

Do any of you have a point? ie, can you point to any specific incidents?

Or is this just a useless rant by miserable bus passengers. I refused to pick half a dozen passengers up today, because they weren't smiling while standing at the bus stop.

Miserable gits

I am not a miserable bus passenger....how can I be.....Winn Gardens doesn't have a bus!:D

I have noticed that some businesses are registering themselves as users on SF.
Ourcowmolly being one, and The Police Force being another.

This is a great way to discuss and feedback to organisations in a personal way.

I challenge First Mainline to register themselves and maybe answer our complaints publically and genuinely.

Don't hold your breath though. First generally do what they want without consulting the customer they are 'proud to be serving' in South Yorkshire, as their website says.:roll:

your havin a laff ,they wont discuss owt

The number 22 service timetable is a work of fiction.

True story.

aye i agree. Had been usingn that for 7 years. Then moved to greenhill and te 76 is even worse... and there have been MANY occasions when it just didnt turn up, at all.

Do any of you have a point? ie, can you point to any specific incidents?

Or is this just a useless rant by miserable bus passengers. I refused to pick half a dozen passengers up today, because they weren't smiling while standing at the bus stop.

Miserable gits

Within the depths of First Management there are those who have decided to lower prices on particular routes for the simple reason of compatition. This is in the areas of the city that have a disposable income that we all would like to attain. As an example the 81, 82, 85, 86 all that run along Ecco Rd. Yet where there is not any compation fairs have remaind at the higher levels. This is useually in areas where the population have little choice of their prefered form of transport. Poeple within these areas do not have an alternative but to wait for a bus to turn up if one or two are missing. First Group have a garanteed cash cow and exploite this fact. It is interesting that the road works are been blamed for all the missing buses. I would like to know if the PTE and council have accepted this excuse and paying compensation to first for the lost services. This I can only speculate upon but yet again another cash cow that they would not miss. So what are the PTE and Council doing. Are they letting the Masters of Muppetry pull their strings?

mr bus driver your a complete joke and to me a typical first point of view you dont care about the customers why should they care about u after all they pay your wage .

debs again the 48 35 mins late agin this yesterday first getting to be a laughing stock they ought to be called last

Threads merged

Do any of you have a point? ie, can you point to any specific incidents?

Or is this just a useless rant by miserable bus passengers. I refused to pick half a dozen passengers up today, because they weren't smiling while standing at the bus stop.

Miserable gits

Very funny mate.
I had so many specific incidents i started to keep a writen record, and even when presented with the info, First simply denied most of it ever happened.
They are THE worst organisation for customer interaction i have ever come across.
So yes we do "have a point".

I have noticed that some businesses are registering themselves as users on SF.
Ourcowmolly being one, and The Police Force being another.

This is a great way to discuss and feedback to organisations in a personal way.

I challenge First Mainline to register themselves and maybe answer our complaints publically and genuinely.

Don't hold your breath though. First generally do what they want without consulting the customer they are 'proud to be serving' in South Yorkshire, as their website says.:roll:

Why should they answer no specific questions,which quite frankly most of the incidents in question have nothing to do with the operator at all.
Its about time people woke up from their own selfish little worlds that they live in and take a look at the bigger picture.
Its obvious to anyone that takes the time to stop and look around,that there is city wide disruption on a daily basis.

Come Monday the 28th the disruption will be of epic proportions due to new road layouts and bus stop changes.
Have the public been informed of these changes?,,not really beacuse the PTE like to leave these cahnges to the last minute.

85 users dont be too alarmed when the 85 gets to the top of Newman Rd and turns onto jenkin Rd then Sandstone Rd,,,the driver wont be lost its the new route.
Also dont be shocked when he carries on to Hucklow Rd as this is the new terminus.

Get ready for some serious sprinting on Angel St when you suddenly twig that you are at the wrong stop for services,11/12/13/14/85/86/53/47/48/57/58/ ect......same goes for the markets,,,PTE customer service at its best,,,the operator havent moved the stops as these issues are nothing to do with them.
Now is that the fault of the operator???

Its amazing how many buses they put on for the students though, and so cheap. I know students are traditionally hard up, but if they cut the fares for everyone.

Also you can see plenty of 80 student buses running up the Ecclessall Road, to Hunters bar and beyond, at 8 am on Saturdays ... how many students do you see out and about on a Saturday morning at that time?

Meanwhile I am stood waiting the best part of 30 minutes for one going into town.

But, Worst Buses must look after the students.

I am not a miserable bus passenger....how can I be.....Winn Gardens doesn't have a bus!:D

Now this I have to agree with,must be one of the few users that does not question such issues in an agressive way but simply asks why things are the way they are.:thumbsup:

Its amazing how many buses they put on for the students though, and so cheap. I know students are traditionally hard up, but if they cut the fares for everyone.

Also you can see plenty of 80 student buses running up the Ecclessall Road, to Hunters bar and beyond, at 8 am on Saturdays ... how many students do you see out and about on a Saturday morning at that time?

Meanwhile I am stood waiting the best part of 30 minutes for one going into town.

But, Worst Buses must look after the students.

I have to agree,First are not the only operator guilty of this practice,obviously bothe operators have tapped into an ever growing market as certainly areas are dominated by student population thus generating steady reliable passenger volumes,,and the numbers are on the increase.

Within the depths of First Management there are those who have decided to lower prices on particular routes for the simple reason of compatition. This is in the areas of the city that have a disposable income that we all would like to attain. As an example the 81, 82, 85, 86 all that run along Ecco Rd. Yet where there is not any compation fairs have remaind at the higher levels. This is useually in areas where the population have little choice of their prefered form of transport. Poeple within these areas do not have an alternative but to wait for a bus to turn up if one or two are missing. First Group have a garanteed cash cow and exploite this fact. It is interesting that the road works are been blamed for all the missing buses. I would like to know if the PTE and council have accepted this excuse and paying compensation to first for the lost services. This I can only speculate upon but yet again another cash cow that they would not miss. So what are the PTE and Council doing. Are they letting the Masters of Muppetry pull their strings?

Interesting point,as I recently learned that the contractors may now be into penalties for late completion so surely the council are being compensated for this,,,

As a passenger at one of the 80s bus stops by Virgin in town (frequented by many students). The First bus inspectors there are actively trying to get people onto the first buses.

One inspector asked me if I wanted the 80 going up eccy rd, I said "no, I'm waiting for a Stagecoach, thanks" He said well this number 80 goes up eccy rd, I said "well I've already got a Stagecoach weekly saver" - a no brainer really as Fist weekly passes are about £15 where as Stagecoach are only £9.50!!

Maybe First are finally realising they are losing customers to Stagecoach :hihi: Especially when you see a queue of people waiting at that stop, even though there's a First bus waiting, then a Stagecoach shows up and everyone gets on it! I think customers are voting with their feet!!

As a passenger at one of the 80s bus stops by Virgin in town (frequented by many students). The First bus inspectors there are actively trying to get people onto the first buses.

One inspector asked me if I wanted the 80 going up eccy rd, I said "no, I'm waiting for a Stagecoach, thanks" He said well this number 80 goes up eccy rd, I said "well I've already got a Stagecoach weekly saver" - a no brainer really as Fist weekly passes are about £15 where as Stagecoach are only £9.50!!

Maybe First are finally realising they are losing customers to Stagecoach :hihi: Especially when you see a queue of people waiting at that stop, even though there's a First bus waiting, then a Stagecoach shows up and everyone gets on it! I think customers are voting with their feet!!

This practice is not unique to First,Stagecoach also do this from time to time,they even go as far as asking the drivers to come and work for them and take a cut in wages,,yeah right.
Maybe their imported labour from Northampton is costing them too much.

If you really want to blame an operator for the student craze then Stagecoach Group are the ones. They are the one that started the Magic Bus brand with older busses but cheaper fares in Manchester for example. All other oparators have simply followed because it is a business oprtunity.

For all those missing busses look no further than the ring road works. I complained to Stagecoach Yorkshire over missing 265 Sheffield to Barnsley journeys and there letter back stated they simply cannot get their busses through the Whicker road works on time no matter what they tried hence making the entire route unreliable. Do Sheffield Council care...do they hell. They prefer to blame the bus companies instead of their inept traffic mangement.

If Stagecoach are so brilliant why do they only run the 120 route at night commercially. Why do the 88's & 83's only run in the daytime. Every other night route is paid to run by the PTE. They are a business and there to make money.

Busses are a business not a service like a public organisation. Its the same with the trains. If you want a comprehensive service then your taxes must be used to support the unprofitable but socially needed routes.

http://s32.photobucket.com/albums/d44/Slimsid2000/?action=view&current=First.jpg

I think this just about says it all.

Why should they answer no specific questions,which quite frankly most of the incidents in question have nothing to do with the operator at all.


As a private business if they cannot answer specifics about failures in their services then they shouldn't be in bloomin business!! If i write a letter with specific instances from last month detailing the xxx bus at xxx time which was missing and they say no it wasn't what the hell is that about? No accountability what so ever.

They just don't care.
And that my friend is why i don't care to use their services anymore.
Hopefully if they keep it up they may get removed and it will be Stagecoach all the way.

And each time i see complaints from other bus users i feel compelled to bad mouth them because of how they treated me.

http://s32.photobucket.com/albums/d44/Slimsid2000/?action=view&current=First.jpg

I think this just about says it all.

Nice one Slim :D :thumbsup:

If you really want to blame an operator for the student craze then Stagecoach Group are the ones. They are the one that started the Magic Bus brand with older busses but cheaper fares in Manchester for example. All other oparators have simply followed because it is a business oprtunity.

For all those missing busses look no further than the ring road works. I complained to Stagecoach Yorkshire over missing 265 Sheffield to Barnsley journeys and there letter back stated they simply cannot get their busses through the Whicker road works on time no matter what they tried hence making the entire route unreliable. Do Sheffield Council care...do they hell. They prefer to blame the bus companies instead of their inept traffic mangement.

If Stagecoach are so brilliant why do they only run the 120 route at night commercially. Why do the 88's & 83's only run in the daytime. Every other night route is paid to run by the PTE. They are a business and there to make money.

Busses are a business not a service like a public organisation. Its the same with the trains. If you want a comprehensive service then your taxes must be used to support the unprofitable but socially needed routes.

I accept they are a business, but I pay for a monthly bus pass and are therefore entering into a contract with them to provide a 'reasonable' bus service ... and they simply aren't providing that service.

I accept they are a business, but I pay for a monthly bus pass and are therefore entering into a contract with them to provide a 'reasonable' bus service ... and they simply aren't providing that service.


Totally agree. I pay £3 a day or £15 per week. Either way, I need four buses to get to and from work. Every day, I use only two and have to walk two bus journey's worth of the route. Why don't first have fair prices for single journeys. Even if I accept that I will walk 2 parts of a four part journey, it still costs me the same. Surely there has to be a backlash soon? I can't believe we all just take this crap lying down. Or walking to work!

http://s32.photobucket.com/albums/d44/Slimsid2000/?action=view&current=First.jpg

I think this just about says it all.


Let's all print it out and send it to Mycock at First!

Do any of you have a point? ie, can you point to any specific incidents?

Or is this just a useless rant by miserable bus passengers. I refused to pick half a dozen passengers up today, because they weren't smiling while standing at the bus stop.

Miserable gits

Here are a few specific incidents. Please explain these to the the miserable gits amongst us?

Monday 8th October: 5.05 pm to 5.45 waiting for an 81 bus at Angel Street.

Tuesday 9th October: 7.35 pm at Angel Street, waiting for an 81, then realising I had missed that bus, I got on an 82 to Tesco Metro on Ecclesall Rd, where I waited for an 81 until 8.15 approximately.

I used text messaging service and it said the 81 was 7 minutes away. I waited, and the bus did not turn up within 10 minutes. I caught a taxi.

Wednesday: 5.15 pm – 5.45 pm waited 30 minutes at Hunters Bar, for the 81 where I eventually I caught an 84.

Friday evening: (same week) a 25 minute wait for an 81 at Leopold street, where I eventually caught an 84. When this bus got to Sainsbury / Atkinsons it took on more some passengers.

I heard two elderly ladies, waiting at the bus stop, ask the driver where the 81 was, as they had also been waiting for 30 minutes.

When nearing Hunters Bar, at 17.54 I noticed a 51 bus coming into town along the Ecclesall Road. Was this the 81, but with the wrong number? Had the driver made a mistake ... not much use when you are waiting for an 81, and it displays 51 instead.

My husband waited 45 minutes one recent Wednesday morning for an 81 to Greystones and 82 turning up Greystones Road … was this displaying the wrong number or simply going the wrong way?

Are there enough specific instances here?

Here are a few specific incidents. Please explain these to the the miserable gits amongst us?

Monday 8th October: 5.05 pm to 5.45 waiting for an 81 bus at Angel Street.

Tuesday 9th October: 7.35 pm at Angel Street, waiting for an 81, then realising I had missed that bus, I got on an 82 to Tesco Metro on Ecclesall Rd, where I waited for an 81 until 8.15 approximately.

I used text messaging service and it said the 81 was 7 minutes away. I waited, and the bus did not turn up within 10 minutes. I caught a taxi.

Wednesday: 5.15 pm – 5.45 pm waited 30 minutes at Hunters Bar, for the 81 where I eventually I caught an 84.

Friday evening: (same week) a 25 minute wait for an 81 at Leopold street, where I eventually caught an 84. When this bus got to Sainsbury / Atkinsons it took on more some passengers.

I heard two elderly ladies, waiting at the bus stop, ask the driver where the 81 was, as they had also been waiting for 30 minutes.

When nearing Hunters Bar, at 17.54 I noticed a 51 bus coming into town along the Ecclesall Road. Was this the 81, but with the wrong number? Had the driver made a mistake ... not much use when you are waiting for an 81, and it displays 51 instead.

My husband waited 45 minutes one recent Wednesday morning for an 81 to Greystones and 82 turning up Greystones Road … was this displaying the wrong number or simply going the wrong way?

Are there enough specific instances here?

ANd with me there have been many instances where the 76 didnt show up at all and i had to wait from anywhere between 40mins and even upto an hour, because it was after 6.30pm and they ran supposedly every half hour.

Now this I have to agree with,must be one of the few users that does not question such issues in an agressive way but simply asks why things are the way they are.:thumbsup:

Thats a great and positive reply, but where is the answer to her implied question?
Why are things the way they are with such a poor transport service for such a major city?
That was not asked in an aggressive manner just assertive ok.

Why should they answer no specific questions,which quite frankly most of the incidents in question have nothing to do with the operator at all.
Its about time people woke up from their own selfish little worlds that they live in and take a look at the bigger picture.
Its obvious to anyone that takes the time to stop and look around,that there is city wide disruption on a daily basis.

Come Monday the 28th the disruption will be of epic proportions due to new road layouts and bus stop changes.
Have the public been informed of these changes?,,not really beacuse the PTE like to leave these cahnges to the last minute.

85 users dont be too alarmed when the 85 gets to the top of Newman Rd and turns onto jenkin Rd then Sandstone Rd,,,the driver wont be lost its the new route.
Also dont be shocked when he carries on to Hucklow Rd as this is the new terminus.

Get ready for some serious sprinting on Angel St when you suddenly twig that you are at the wrong stop for services,11/12/13/14/85/86/53/47/48/57/58/ ect......same goes for the markets,,,PTE customer service at its best,,,the operator havent moved the stops as these issues are nothing to do with them.
Now is that the fault of the operator???

Are the stops at moor foot changing soon as well? by the wya top post!

Now this I have to agree with,must be one of the few users that does not question such issues in an agressive way but simply asks why things are the way they are.:thumbsup:

And yet gets nowhere...have contacted SYPTE and Stagecoach, all it needs it a simple adjustment to the STL - for it to include the Winn Garden stops on their route (the first stop is bottom of Stockarth Lane). Yet, everyone thinks it is everyone else's problem The solution isn't rocket science. And heaven forbid if First ever thought of running a small bus between this estate and Hillsborough Interchange.

It has started to get cold and there are old people and disabled people on this estate who find it difficult enough now to carry home shopping let alone when the paths are icy....but no-one cares about that.

I am not aggressive....if I thought that would solve the problem I would have a whole heap of aggression with "lack of 57 bus" written on it (I do aggression to an art form, ask my friends).....no Volvo I am resigned....resigned to the fact that we are forgotten, resigned to the fact that no-one cares, resigned to the fact that there is a very simple and obvious solution staring the powers that be in the face but they choose not to implement it.....resigned full stop.:(

Unbelievable, BUS PASSENGERS !!


I was at the Arundel GAte part, and the bus was empty, this idiot (sorry passenger) began knocking on the door wanting to be let on.

He was getting more irate, as I refused to let him on. I also decided to teach him a lession........

I drove off and didn't let him on :wave: bye bye

Anyway beetroot face was Irate, as I could see him in my mirrors :hihi:

Unbelievable, BUS PASSENGERS !!


I was at the Arundel GAte part, and the bus was empty, this idiot (sorry passenger) began knocking on the door wanting to be let on.

He was getting more irate, as I refused to let him on. I also decided to teach him a lession........

I drove off and didn't let him on :wave: bye bye

Anyway beetroot face was Irate, as I could see him in my mirrors :hihi:

I suppose you are within your rights not to let him on not being at a bus stop.
But the way you try to wind people up on here isn't amusing, just demonstrates what your mentality is.

I had a problem on a bus today, but it wasn't the fault of the driver. I caught a 51 from Crosspool at 3.45. Then a horde of baying young people rampaged towards the doors - pupils from Tapton School. I could not believe the way they behaved. The noise was unbelievable, and the language was unacceptable, particularly as there were a couple of young children travelling with their mum, as well as other adults.

I did ask the loudest not to shout, but he didn't really quieten down. I also pointed out a seat to another older traveller, because she hadn't liked to ask the 3 girls sitting on the bank of 4 seats to move their bags. She shouldn't have had to ask, it should be common courtesy, just as should giving up the front seats with the signs for disabled people.

No-one else on the bus said anything, so by that, should I surmise that everyone is ok with that sort of behaviour?

No wonder people travel in their cars. :roll:

Finally, the driver deserved a medal. He had to concentrate with what sounded like WWIII behind him. :thumbsup:

Thats a great and positive reply, but where is the answer to her implied question?
Why are things the way they are with such a poor transport service for such a major city?
That was not asked in an aggressive manner just assertive ok.


If only I could answer your question,even the so called powers that be dont seem to be able to come up with them.
Same goes for First,Stagecoach and the PTE they all look to each other for answers but nothing,instead of asking the people that matter and the people that know they just stick their beauracratic heads in the sand hoping it will all go away.

Solution is simple,listen to the public,listen to the drivers and act on it.

As a private business if they cannot answer specifics about failures in their services then they shouldn't be in bloomin business!! If i write a letter with specific instances from last month detailing the xxx bus at xxx time which was missing and they say no it wasn't what the hell is that about? No accountability what so ever.

They just don't care.
And that my friend is why i don't care to use their services anymore.
Hopefully if they keep it up they may get removed and it will be Stagecoach all the way.

And each time i see complaints from other bus users i feel compelled to bad mouth them because of how they treated me.


Ahhh Stagecoach,the knight in shining armour,,,are these the same stagecoach that actualy run services that the claim they dont run (ghost buses) which I believe is illegal,sadly all operators pee in the same pot,stagecoach get away with a hell of a lot more because their network isnt as big.

Let's all print it out and send it to Mycock at First!

Take the second part of his name and its quite an acurate description.

Ahhh Stagecoach,the knight in shining armour,,,are these the same stagecoach that actualy run services that the claim they dont run (ghost buses) which I believe is illegal,sadly all operators pee in the same pot,stagecoach get away with a hell of a lot more because their network isnt as big.


Stagecoach are a knight in shining armour to me, when first dont run a 47/48 to time and either an 88 turns up or a 37 to meadowhall, where I can then swop to the tram to town, which somedays ends up being quicker than waiting for a 47/48. We have had the ghost bus debate before on another forum volvo :hihi: I know one of stagecoach auditors and if there were loads of ghost buses running around then these would be getting noted down and reported to Sarah Cox, who all their audit stuff goes to. Let me guess first would never do such a thing as have ghost buses, cos if they did they couldnt run them to time lol :hihi:
Stagecoach dont get away with a hell of a lot more in other areas of south yorkshire ie Barnsley where they are the major operator. In peak hours they have 80 buses an hour leaving barnsley interchange, how many do first have?

Stagecoach are a knight in shining armour to me, when first dont run a 47/48 to time and either an 88 turns up or a 37 to meadowhall, where I can then swop to the tram to town, which somedays ends up being quicker than waiting for a 47/48. We have had the ghost bus debate before on another forum volvo :hihi: I know one of stagecoach auditors and if there were loads of ghost buses running around then these would be getting noted down and reported to Sarah Cox, who all their audit stuff goes to. Let me guess first would never do such a thing as have ghost buses, cos if they did they couldnt run them to time lol :hihi:
Stagecoach dont get away with a hell of a lot more in other areas of south yorkshire ie Barnsley where they are the major operator. In peak hours they have 80 buses an hour leaving barnsley interchange, how many do first have?

Explain a service that runs two buses on a day that they dont even run,when enquiries were made Stagecoach claim they do not run them even after being provided with times and fleet numbers they still claim they dont run.
The services were sighted on 4 consecutive weeks all at the same time,the PTE were asked and there is no timetable for them.
When an Ex Stagecoach driver was asked,he confirmed that they do run.

one thing we seem to be lacking is information regarding these £1 maximum evening fares.

A few times i've been refused on for £1 by drivers insisting it's ended, i've then sent e-mails asking first mainline and they've just sent replies stating the days it's on sun-thur, they probably thought i'd asked for the fare on the wrong day, which i hadn't.

Yesterday i asked for the £1 fare and the driver just said the machine wont let him use the £1 fare, so he thought it might have ended, but he'd not been told anything.

Now a while back, they got rid of alot of return fares etc, stating it was too complicated, yet now it's even worse, even the drivers don't know what's happening

Cant change my mind i'm afraid, First = Worst Service with arsey staff, Stagecoach = Reliable, freindly, cheap.

Waited about 20 mins in shiregreen at lunchhtime for a bus service that is supposed to run a 6 minute frequency. Met my friend in town later in the afternoon and we decided to go up birley, waited for a 94, loads of 41's and 95's going by, but the area of birley we wanted to be in is on the 94 route, one missed completly. Then when the next one turned up and we went by the interchange, guess what was parked up in the interchange, a 94 bus, probably the missing one. Coming back from Birley I decided I had more chance of getting a bus if I walked down birley moor close and there was a 41 at bus stop when I got there, walked upto doors and when I got to doors driver shut them and drove off, luckily a couple of minutes later a 120 turned up. When i got off the 120 I went to the 47/48 stop on flat street, where a women told me she had been waiting half an hour for a bus, so I decided to get on tram to Meadowhall and when I got in to Meadowhall a 37 was just pulling in, so I was able to get that. So yet again Stagecoach to the rescue for me. Now I know why I wished they did more evening and sunday services.

From talking to my friend who uses various sheffield bus services I have come to the conclusion that the 3 worst bus services in sheffield are:-
1. The 85/86
2. The 94
3. The 47/48

Anyone else care to add any others.
I know I shouldnt moan at least we have got a bus service unlike winn gardens.

one thing we seem to be lacking is information regarding these £1 maximum evening fares.

A few times i've been refused on for £1 by drivers insisting it's ended, i've then sent e-mails asking first mainline and they've just sent replies stating the days it's on sun-thur, they probably thought i'd asked for the fare on the wrong day, which i hadn't.

Yesterday i asked for the £1 fare and the driver just said the machine wont let him use the £1 fare, so he thought it might have ended, but he'd not been told anything.

Now a while back, they got rid of alot of return fares etc, stating it was too complicated, yet now it's even worse, even the drivers don't know what's happening

This is obviously a case of the driver failing to keep up to date with what is happening.
Allthough to a certain degree the drivers are not that well informed on certain issues.

The driver should take the fact that the big red stickers on the windscreen are an indication that the fare is still in operation.
Return fares are also still in operation on the 1.10 fare as the others fares work out cheaper to buy a day saver.

Waited about 20 mins in shiregreen at lunchhtime for a bus service that is supposed to run a 6 minute frequency. Met my friend in town later in the afternoon and we decided to go up birley, waited for a 94, loads of 41's and 95's going by, but the area of birley we wanted to be in is on the 94 route, one missed completly. Then when the next one turned up and we went by the interchange, guess what was parked up in the interchange, a 94 bus, probably the missing one. Coming back from Birley I decided I had more chance of getting a bus if I walked down birley moor close and there was a 41 at bus stop when I got there, walked upto doors and when I got to doors driver shut them and drove off, luckily a couple of minutes later a 120 turned up. When i got off the 120 I went to the 47/48 stop on flat street, where a women told me she had been waiting half an hour for a bus, so I decided to get on tram to Meadowhall and when I got in to Meadowhall a 37 was just pulling in, so I was able to get that. So yet again Stagecoach to the rescue for me. Now I know why I wished they did more evening and sunday services.

From talking to my friend who uses various sheffield bus services I have come to the conclusion that the 3 worst bus services in sheffield are:-
1. The 85/86
2. The 94
3. The 47/48

Anyone else care to add any others.
I know I shouldnt moan at least we have got a bus service unlike winn gardens.


I have to agree with the 85/86 as this service is now becoming quite dire,maybe now is the time for a split to prevent it becoming stuck in key areas and losing mileage.

I have to agree with the 85/86 as this service is now becoming quite dire,maybe now is the time for a split to prevent it becoming stuck in key areas and losing mileage.

You are right there, can you see it happening though, look at all the fuss the passengers have made about the recent route splits.

This is obviously a case of the driver failing to keep up to date with what is happening.
Allthough to a certain degree the drivers are not that well informed on certain issues.

The driver should take the fact that the big red stickers on the windscreen are an indication that the fare is still in operation.
Return fares are also still in operation on the 1.10 fare as the others fares work out cheaper to buy a day saver.


Is it more a case of drivers not been up to date or not being informed.
When I was on the 48 the other day I asked if there were any route changes from next week coming into town from shiregreen or was it just going out of town as I couldnt remember and he said there was no definite route yet and it was all just depot rumours and to wait until monday to see what route they decided to take.

:hihi::hihi::hihi:

http://s32.photobucket.com/albums/d44/Slimsid2000/?action=view&current=cowboys.jpg

http://s32.photobucket.com/albums/d44/Slimsid2000/?action=view&current=headtop.jpg

:D:D

Ahhh Stagecoach,the knight in shining armour,,,are these the same stagecoach that actualy run services that the claim they dont run (ghost buses) which I believe is illegal,sadly all operators pee in the same pot,stagecoach get away with a hell of a lot more because their network isnt as big.

As opposed to First who claim to run buses which they don't (incompetence).

I know which I prefer.

Look

iF PEOPLE didn't like using first buses, then they would be empty.

Buses are full to over flowing = that means happy punters.

Is it more a case of drivers not been up to date or not being informed.
When I was on the 48 the other day I asked if there were any route changes from next week coming into town from shiregreen or was it just going out of town as I couldnt remember and he said there was no definite route yet and it was all just depot rumours and to wait until monday to see what route they decided to take.

There are definate routes and are posted in the depot,maybe some cant be bothered to look.

:hihi::hihi::hihi:

http://s32.photobucket.com/albums/d44/Slimsid2000/?action=view&current=cowboys.jpg

http://s32.photobucket.com/albums/d44/Slimsid2000/?action=view&current=headtop.jpg

:D:D

Good work,makes a change from you unhealthy obsession with Emma Bunton.

There are definate routes and are posted in the depot,maybe some cant be bothered to look.

Are you saying that some bus drivers are more intellegent than others, as they can read cause I find most are blind.

Are you saying that some bus drivers are more intellegent than others, as they can read cause I find most are blind.
It depends if they have seen the First driver training video as seen here

http://www.worldofdave.pwp.blueyonder.co.uk/yes%20and%20no.htm

It depends if they have seen the First driver training video as seen here

http://www.worldofdave.pwp.blueyonder.co.uk/yes%20and%20no.htm

That is fare to blue for me. how do you get away with it

all first drivers are inteligent! - at least they can bleeding remember to turn upto work in the morning and work for a bus company who offer a great level of passenger service (unlike Slowcoach Yorkshire)

Up FSY :)

all first drivers are inteligent! - at least they can bleeding remember to turn upto work in the morning and work for a bus company who offer a great level of passenger service (unlike Slowcoach Yorkshire)

Up FSY :)

On the whole i find stagecoach drivers provide better passenger service. At least the stagecoach services round here are running to time at the moment and like i commented to the driver the other day, last couple of weeks it has been quicker to get a 37 to meadowhall and get on tram or walk half a mile to get an 88 than wait for a 47 or 48. If stagecoach are slowcoach yorkshire then first must be worst south yorkshire.