View Full Version : It's another bus driver thread...


Andy C
16-10-2007, 11:33
Just thought I'd share something with you all... last night I went for my usual 293 bus home from work, due off Flat Street at 6:05pm and at just gone 6 I saw it disapear into the distance. Dashed up to Arundel Gate and beat it to that stop and managed to get on anyway and pointed out to the driver he had left early..

Can you guess his reaction?

He checked his watch, said oops, admitted he may have left a couple of minutes early in error and ensured he waited right time at that stop. He also gave me a friendly, genuine thanks when I got off.

That kind of calm and professional attitude is one of the reasons I think TM Travel stand head and shoulders above the likes of First bus and are a pleasure to travel with.

I'm sure if I had made the same complaint to a First driver I would have got abuse as they appear to mostly have no concept of customer care.

Merry_Legs
16-10-2007, 11:48
First drivers would be too scared to leave their time points early in the current climate.

jenz245
16-10-2007, 11:49
TM travel are brilliant. Or buses are first in the day and TM in the evening and on a sunday and the service is 100% better at night and on sundays!

garryb
16-10-2007, 12:00
I got on a bus yesterday at 9.40 am that had travelled a fair distance from town, I only had a £5 note and some change the fare was £1.10, i offered the driver 10p and he said im not changing that go and find another bus. I am sure he must have had four £1 coins at that time of day. But it was his attitude that was worse. This was a first bus

kieran_grund
16-10-2007, 12:39
Tri the A1 service, There were a group of us waiting at the Airport to go back into the city last night:

The 17:01, 17:31, 18:01 and the 18:31 failed to turn up.
Eventually we've either got a taxi home, or in my case walked back to the city....

This is by far the worst service in sheffield

pinnacle
16-10-2007, 13:04
First drivers would be too scared to leave their time points early in the current climate.



Im not sure about that. My wife regularly "misses" the 94 at Basegreen as it comes early.

volvoB10M
16-10-2007, 13:12
Im not sure about that. My wife regularly "misses" the 94 at Basegreen as it comes early.

Comes early based on what time,the drivers dont go by your clock.

pinnacle
16-10-2007, 13:16
Comes early based on what time,the drivers dont go by your clock.

As in if its supposed to be said stop at 07.25 and comes at 07.20



Jeezz.......:confused:

dane-katie
16-10-2007, 13:22
Buses are not allowed to refuse you travel unless you are being arsey or going to be trouble, next time they say get the next bus ask for an unpaid fair slip, if they refuse just go sit down on the bus and there is nothing they can do, you have offered to pay and the driver refused you travel, the unpaid fair slip just means you fill in your details and within a limit (think its a few days) you need to go to a main SYPTE and pay the fair.

But bus drivers dont tell you about these, ive done it a few times when they say "ive no change" i tell them im not getting off the bus ill have an unpaid fair slip please, they usually look shocked and they either "find" the change, or i pay when they get the bus station and they have change, or in some instances they have not charged me.

Stiffmyster
16-10-2007, 17:04
Buses are not allowed to refuse you travel unless you are being arsey or going to be trouble, next time they say get the next bus ask for an unpaid fair slip, if they refuse just go sit down on the bus and there is nothing they can do, you have offered to pay and the driver refused you travel, the unpaid fair slip just means you fill in your details and within a limit (think its a few days) you need to go to a main SYPTE and pay the fair.

But bus drivers dont tell you about these, ive done it a few times when they say "ive no change" i tell them im not getting off the bus ill have an unpaid fair slip please, they usually look shocked and they either "find" the change, or i pay when they get the bus station and they have change, or in some instances they have not charged me.

is this a wind up???:huh:

Rook
16-10-2007, 17:15
I visit Bristol a fair bit and if you don't have the correct change, they print you of a ticket worth the change from £10, £5, whatever it is. You can then use this ticket on another bus to pay for your fare.

This is on first buses in Bristol and I don't know why they dont do it up here (or do they?).

dane-katie
16-10-2007, 17:25
is this a wind up???:huh:

No seriously i only know because Dane used to be a bus driver for first, but i have done it on the A1 service on first buses and stagecoach when they moan they have no change and never failed me.

Obviously if you dont pay after the few days they give you they charge you something like 35 pounds but you get given enough time to pay

Runningboard
16-10-2007, 18:16
No seriously i only know because Dane used to be a bus driver for first, but i have done it on the A1 service on first buses and stagecoach when they moan they have no change and never failed me.

Obviously if you dont pay after the few days they give you they charge you something like 35 pounds but you get given enough time to pay

Why do you think Dane don't work at first anymoor? Be sure you are uptodate with company policy for first cause it changes more than any set of traffic lights I've had the pleasure to be stuck at. Can wait to see you just go and sit down:suspect:

dane-katie
16-10-2007, 18:22
Well i had to do it 2 weeks ago and the driver "found" some change, so unless its changed in the last 2 weeks i dont know?

Andy C
16-10-2007, 19:07
The Bristol example I assume is one where an exact change only policy applies, like in Nottingham, the West Midlands and Glasgow.

garryb
16-10-2007, 19:20
Buses are not allowed to refuse you travel unless you are being arsey or going to be trouble, next time they say get the next bus ask for an unpaid fair slip, if they refuse just go sit down on the bus and there is nothing they can do, you have offered to pay and the driver refused you travel, the unpaid fair slip just means you fill in your details and within a limit (think its a few days) you need to go to a main SYPTE and pay the fair.

But bus drivers dont tell you about these, ive done it a few times when they say "ive no change" i tell them im not getting off the bus ill have an unpaid fair slip please, they usually look shocked and they either "find" the change, or i pay when they get the bus station and they have change, or in some instances they have not charged me.
I wish I had known this yesterday, the smug sod might not be so happy now iv made a formal complaint

d71146
16-10-2007, 19:26
First drivers would be too scared to leave their time points early in the current climate.

What current climate would that be then ?

d71146
16-10-2007, 19:33
Buses are not allowed to refuse you travel unless you are being arsey or going to be trouble, next time they say get the next bus ask for an unpaid fair slip, if they refuse just go sit down on the bus and there is nothing they can do, you have offered to pay and the driver refused you travel, the unpaid fair slip just means you fill in your details and within a limit (think its a few days) you need to go to a main SYPTE and pay the fair.

But bus drivers dont tell you about these, ive done it a few times when they say "ive no change" i tell them im not getting off the bus ill have an unpaid fair slip please, they usually look shocked and they either "find" the change, or i pay when they get the bus station and they have change, or in some instances they have not charged me.


Sorry, but drivers do not to my knowledge carry unpaid fair slips these days.
A lot of bus passengers these days are getting in the habit of tendering high value notes for a bus fare if I were you I would contact the bus company to see what their views on the matter is.

dane-katie
16-10-2007, 20:08
Unless they state we dont accept 10, 20 or 50 pound notes there isnt much a bus driver can do, i still if they moan ask for a unpaid fair slip i did 2 weeks ago and the man didnt say they didnt do them anymore he just "found" the change, i take it you currently work for first??- just wondering as they might have changed it in the past 2 weeks

garryb
16-10-2007, 20:18
it was only £5 not £20 and he had come about 10 stops since leaving town, in the middle of the morning.

volvoB10M
16-10-2007, 20:42
Sorry, but drivers do not to my knowledge carry unpaid fair slips these days.
A lot of bus passengers these days are getting in the habit of tendering high value notes for a bus fare if I were you I would contact the bus company to see what their views on the matter is.

Simple,hand over the note and collect your change from garage or end destination if enough change has been collecte,,,even easier have the right money in first place.

People bang on about them not having change and think bus are change machines,,,works both ways have right fare in first place.

Yeah the unpaid fair slips were scrapped someyears ago,companypolicy is easy,,,,no fare no travel.

volvoB10M
16-10-2007, 20:45
Unless they state we dont accept 10, 20 or 50 pound notes there isnt much a bus driver can do, i still if they moan ask for a unpaid fair slip i did 2 weeks ago and the man didnt say they didnt do them anymore he just "found" the change, i take it you currently work for first??- just wondering as they might have changed it in the past 2 weeks

Last two years are closer to the mark.

volvoB10M
16-10-2007, 20:49
Buses are not allowed to refuse you travel unless you are being arsey or going to be trouble, next time they say get the next bus ask for an unpaid fair slip, if they refuse just go sit down on the bus and there is nothing they can do, you have offered to pay and the driver refused you travel, the unpaid fair slip just means you fill in your details and within a limit (think its a few days) you need to go to a main SYPTE and pay the fair.

But bus drivers dont tell you about these, ive done it a few times when they say "ive no change" i tell them im not getting off the bus ill have an unpaid fair slip please, they usually look shocked and they either "find" the change, or i pay when they get the bus station and they have change, or in some instances they have not charged me.

Wrong,wrong,wrond and again wrong,itlooks like you obviously dothis on a regular basis to gain free travel has you think you have the system sussed out,,,,,chancer.

volvoB10M
16-10-2007, 20:51
As in if its supposed to be said stop at 07.25 and comes at 07.20



Jeezz.......:confused:

Just because the person at the bus stop has a watch or phone that says it is a certain time it doesnt mean the wayfarer clock says the same time.

New company policy,drivers must syncronise clocks with passengers watches at every stop,,,that should sort it

mr_busdriver
16-10-2007, 20:53
RIGHT YOU MISERABLE LOT (bus passengers) ITS WAR !!

I recieve a bollocking for being late by a passenger, the previous bus driver's bus had broken down, so this idiot blamed me. :rant: shouting at me, he was.

SO revenge time

In Norwood Road, there was a man stood at the bus stop getting wet :help: So I drove past and stopped, so he began running for my bus, as he got near to thebus entrance, I drove off :D


Result = one mad bloke :rant:

Bus passengers Beware, driver on the war path (stay away from puddles :heyhey: )

shefflad
16-10-2007, 20:57
Buses are not allowed to refuse you travel unless you are being arsey or going to be trouble, next time they say get the next bus ask for an unpaid fair slip, if they refuse just go sit down on the bus and there is nothing they can do, you have offered to pay and the driver refused you travel, the unpaid fair slip just means you fill in your details and within a limit (think its a few days) you need to go to a main SYPTE and pay the fair.

But bus drivers dont tell you about these, ive done it a few times when they say "ive no change" i tell them im not getting off the bus ill have an unpaid fair slip please, they usually look shocked and they either "find" the change, or i pay when they get the bus station and they have change, or in some instances they have not charged me.

you are out of date the was scrapped a while ago this is no longer available

volvoB10M
16-10-2007, 21:00
RIGHT YOU MISERABLE LOT (bus passengers) ITS WAR !!

I recieve a bollocking for being late by a passenger, the previous bus driver's bus had broken down, so this idiot blamed me. :rant: shouting at me, he was.

SO revenge time

In Norwood Road, there was a man stood at the bus stop getting wet :help: So I drove past and stopped, so he began running for my bus, as he got near to thebus entrance, I drove off :D


Result = one mad bloke :rant:

Bus passengers Beware, driver on the war path (stay away from puddles :heyhey: )


Its raining now so there should be a good one on crowder,,all drivers are now to be issued with blinkers,,,,ooh what passenger dam i missed him:hihi:

gizzy
17-10-2007, 02:21
Im not sticking up for the bus drivers, but I get the first buses everyday and I get 4 a day, and I have to say I very rarely get a grumpy bus driver.

Most of the bus drivers are pleasant and some are quite chatty. I do get the odd grumpy one, but then saying this if you had to drive a bus for 8 hours a day stuck in traffic and putting up with all the grumpy old men and women and then theirs the young kids getting on coming back from school, I think you would have had enough by the end of the day.

Its like when we go to work, we have our good days and bad days, so do the bus drivers.

I have to say that they also have to put up with threats of getting beat up and stupid drunkards getting on late at the weekend.

So next time please spare a thought for the bus driver why he/she might be feeling a bit grumpy. They have to sit in traffic nearly all day everyday and have to put up with some really horrible people.

I think they do a good job most of the time.

gizzy

stephenr
17-10-2007, 12:11
Would you go to the shop and buy a paper with a £20 note and expect not to be looked at as if the tide dragged you in?

Don't drivers only have a £3 change float at start of shift due to scum robbing them.

Its a bus service not a bank!

Actually dane_katie the driver can turn off the engine and refuse to drive until you get off or can call the police. I've seen it happen. Only problem then is you are at the mercy of your good fellow passengers you are holding up. Usually they are not happy!

kieran_grund
17-10-2007, 12:26
Would you go to the shop and buy a paper with a £20 note and expect not to be looked at as if the tide dragged you in?

Don't drivers only have a £3 change float at start of shift due to scum robbing them.

Its a bus service not a bank!

Actually dane_katie the driver can turn off the engine and refuse to drive until you get off or can call the police. I've seen it happen. Only problem then is you are at the mercy of your good fellow passengers you are holding up. Usually they are not happy!

Firstly a bus ride costs 4 times the amount a paper costs (35p)

Secondly, yer we all try an get the right change, but it is hard. Its not as if cash machines give out coins is it!

You are offering them legal tendor, they have not reason to comlain.
And £20 is pushing it..... they complain if you give them £5.....

dane-katie
17-10-2007, 12:27
Wrong,wrong,wrond and again wrong,itlooks like you obviously dothis on a regular basis to gain free travel has you think you have the system sussed out,,,,,chancer.


Your WRONG i dont do this on a regular basis ive done it a few times and thats because i had no change, i dont do it to get free travel now that i get the bus regular (because when i didnt have change it was only the off chance i would get the bus) i use a bus pass!

lyndsayx
17-10-2007, 12:27
it's only because the maths is beyond their comprehension ;)

Merry_Legs
17-10-2007, 12:45
If they carry a £3 float and everyone wants to pay with a fiver first thing in the morning, where do you expect them to get their change from?
Most are good enough to pay out of their own pocket and tally it up at the end of the day.
If they're out of pocket at the end of the day, it's tough luck they don't get it back.
If their floats down, they still end up tallying it out of their own money.
You do the math.

dane-katie
17-10-2007, 14:34
Just for the record......

First bus driver policy has not changed, as this is avialable online if no one has checked.

They do still carry the unpaid fair slip.

This is simply because they are NOT allowed to refuse travel to any one any age, to do been a PUBLIC SERVICE.

If they refused travel this could mean you end up stranded at that location for unknown time.

It is then up to the drivers descretion to either charge the fair at the end of the route, issue the unpaid fair slip. or allow you to travel for free.

It is also in the bus drivers contract that they are not allowed to refuse travel, unless the person is abusive, offensive, or too ****** or high on drugs.

This then has to be radiod back imediatly to cover your own back.

On the road i understand they do there own thing, i did all the time.

But im sure if you mention it next time see what happens. Although dont abuse it, as it will catch you up.

The reason i left the company, is because i had a choiec, stay as a bus driver or train to be a Electrician.... Which one?



As for the float, First supply you with 10.00 in change. This is amply of float, depending on what they pay with. Hence as said above, some are good enoguh to use there own money.

04jessops
17-10-2007, 16:59
I went on the 41 once and the driver had no change at all so let everyone on for free! He didn't seem too bothered about it, surprisingly. It was the best bus ride I've had in a long time!!!

mr_busdriver
17-10-2007, 20:56
I've read this thread with great interest, and I must admit I can't believe what I've heard.

Can you not find the correct fare? for god sake, you all claim to be waiting ages for a bus, surely in that time you could find the correct fare.

After all would you go into your local pet shop and expect to purchase a Chimpanzee? some passengers, expect too much.

gelyk
17-10-2007, 21:35
Simple,hand over the note and collect your change from garage or end destination if enough change has been collecte,,,even easier have the right money in first place.

People bang on about them not having change and think bus are change machines,,,works both ways have right fare in first place.

Yeah the unpaid fair slips were scrapped someyears ago,companypolicy is easy,,,,no fare no travel.

I've got no problems using correct fare, if I've got it. But unfortunately it's not always possible. Furthermore with the cost of a bus ride these days you don't often get much change out of a note anyway....it's only a matter of time before they start putting chip & pin on buses cause fares will get that high.

gelyk
17-10-2007, 21:38
Some passengers, expect too much.


Especially from bus companies...anyone would think we were paying for a service.

Runningboard
17-10-2007, 21:39
Just for the record......

First bus driver policy has not changed, as this is avialable online if no one has checked.

They do still carry the unpaid fair slip.

This is simply because they are NOT allowed to refuse travel to any one any age, to do been a PUBLIC SERVICE.

If they refused travel this could mean you end up stranded at that location for unknown time.

It is then up to the drivers descretion to either charge the fair at the end of the route, issue the unpaid fair slip. or allow you to travel for free.

It is also in the bus drivers contract that they are not allowed to refuse travel, unless the person is abusive, offensive, or too ****** or high on drugs.

This then has to be radiod back imediatly to cover your own back.

On the road i understand they do there own thing, i did all the time.

But im sure if you mention it next time see what happens. Although dont abuse it, as it will catch you up.

The reason i left the company, is because i had a choiec, stay as a bus driver or train to be a Electrician.... Which one?



As for the float, First supply you with 10.00 in change. This is amply of float, depending on what they pay with. Hence as said above, some are good enoguh to use there own money.

Try again and get the facts right!

gelyk
17-10-2007, 21:41
Try again and get the facts right!

Maybe those who keep telling other people to get the facts right should tell us the right facts. I'm sure we'd all like to know what are the right facts.

volvoB10M
17-10-2007, 21:44
Just for the record......

First bus driver policy has not changed, as this is avialable online if no one has checked.

They do still carry the unpaid fair slip.

This is simply because they are NOT allowed to refuse travel to any one any age, to do been a PUBLIC SERVICE.

If they refused travel this could mean you end up stranded at that location for unknown time.

It is then up to the drivers descretion to either charge the fair at the end of the route, issue the unpaid fair slip. or allow you to travel for free.

It is also in the bus drivers contract that they are not allowed to refuse travel, unless the person is abusive, offensive, or too ****** or high on drugs.

This then has to be radiod back imediatly to cover your own back.

On the road i understand they do there own thing, i did all the time.

But im sure if you mention it next time see what happens. Although dont abuse it, as it will catch you up.

The reason i left the company, is because i had a choiec, stay as a bus driver or train to be a Electrician.... Which one?



As for the float, First supply you with 10.00 in change. This is amply of float, depending on what they pay with. Hence as said above, some are good enoguh to use there own money.

What a total load of crap,unpaid fare slips were withdrawn about two years ago FACT.

volvoB10M
17-10-2007, 21:45
Just for the record......

First bus driver policy has not changed, as this is avialable online if no one has checked.

They do still carry the unpaid fair slip.

This is simply because they are NOT allowed to refuse travel to any one any age, to do been a PUBLIC SERVICE.

If they refused travel this could mean you end up stranded at that location for unknown time.

It is then up to the drivers descretion to either charge the fair at the end of the route, issue the unpaid fair slip. or allow you to travel for free.

It is also in the bus drivers contract that they are not allowed to refuse travel, unless the person is abusive, offensive, or too ****** or high on drugs.

This then has to be radiod back imediatly to cover your own back.

On the road i understand they do there own thing, i did all the time.

But im sure if you mention it next time see what happens. Although dont abuse it, as it will catch you up.

The reason i left the company, is because i had a choiec, stay as a bus driver or train to be a Electrician.... Which one?



As for the float, First supply you with 10.00 in change. This is amply of float, depending on what they pay with. Hence as said above, some are good enoguh to use there own money.

10.00 float in your dreams

Runningboard
17-10-2007, 21:52
Maybe those who keep telling other people to get the facts right should tell us the right facts. I'm sure we'd all like to know what are the right facts.

Tell me what your job is then I will tell you how to to yours. If you want facts Cantact First directly by letter then you may without bios understand the truth.:D

gelyk
17-10-2007, 21:53
I wonder why some people become bus drivers....all they seem to do these days is winge about the paying public. I vote that everyone stops catching the bus and find alternative means of transport, that'll stop the bus drivers winging.....sorry it won't, they'll then start to winge about losing their jobs.

gelyk
17-10-2007, 22:00
Tell me what your job is then I will tell you how to to yours. If you want facts Cantact First directly by letter then you may without bios understand the truth.:D

I wasn't telling you how to do your job I was simply asking what the correct facts were from someone who seems to be in a position to tell us.

But whilst we're on the subject...driving a bus can't be that hard because if it was then the quality of bus drivers we have might be a lot higher...seems to me they just take on anyone these day :hihi:.

And don't get me started about contacting them by letter...like they'd ever reply.

Runningboard
17-10-2007, 22:08
I wonder why some people become bus drivers....all they seem to do these days is winge about the paying public. I vote that everyone stops catching the bus and find alternative means of transport, that'll stop the bus drivers winging.....sorry it won't, they'll then start to winge about losing their jobs.

Its amazing that you think one is a bus driver. How do you come to that conclusion? The obviouse discrimination is others asume they are better because of their own preseption of statuse within society. Such people are no better than the nazies that had views of status dictate to them upon their policies. So before you throw the stone, look upon your own stance within this comunity of free speach and tell me what is stance within this word?

dane-katie
17-10-2007, 22:09
Im not going to argue.

I know the facts, i drove for them as a gap filler to find a realy good resonable job. It paid well, hours were good and was very easy.

I also have the contacts of which still work for First, and the odd Stagecoach driver, which would probably just say exactly the same as i get.

As for float lets just say they do supply you with 10.00 float and if this is not returned at the end of employment they knock it off your wages. 1x 5.00 note. 2 x 1.00 pound coins, then rest in 20p's and 10p's

Contacting them by post yes they would get back to you, rather quick actually... Well as quick as royal mail can deliver.

Any how, its not worth arguing about, i know the facts about the job as i did it and your not worth the time it takes to type.

People asked about it, they got told the truth.

Runningboard
17-10-2007, 22:17
Im not going to argue.

I know the facts, i drove for them as a gap filler to find a realy good resonable job. It paid well, hours were good and was very easy.

I also have the contacts of which still work for First, and the odd Stagecoach driver, which would probably just say exactly the same as i get.

As for float lets just say they do supply you with 10.00 float and if this is not returned at the end of employment they knock it off your wages. 1x 5.00 note. 2 x 1.00 pound coins, then rest in 20p's and 10p's

Contacting them by post yes they would get back to you, rather quick actually... Well as quick as royal mail can deliver.

Any how, its not worth arguing about, i know the facts about the job as i did it and your not worth the time it takes to type.

People asked about it, they got told the truth.

Give us the web address and all will be solved.

gelyk
17-10-2007, 22:19
Its amazing that you think one is a bus driver. How do you come to that conclusion? The obviouse discrimination is others asume they are better because of their own preseption of statuse within society. Such people are no better than the nazies that had views of status dictate to them upon their policies. So before you throw the stone, look upon your own stance within this comunity of free speach and tell me what is stance within this word?

Not sure I did refer to anyone in particular as being a bus driver. However with some of the replys to this thread there would appear to be some bus drivers responding.

I assume I'm better than everyone not just bus drivers so no discrimination there.

And I hardly think one can compare me with a nazi for not liking a bus driver or two.

And what's that you're saying about free speech? Does that mean I can say anything I want or only things that others find acceptable?

Runningboard
17-10-2007, 22:36
I wasn't telling you how to do your job I was simply asking what the correct facts were from someone who seems to be in a position to tell us.

But whilst we're on the subject...driving a bus can't be that hard because if it was then the quality of bus drivers we have might be a lot higher...seems to me they just take on anyone these day :hihi:.

And don't get me started about contacting them by letter...like they'd ever reply.

I agree they will take on anyone, So is it company policy you have problem with because the employ
all and train them up as they want their company wants to be protrayed, or is every driver you have had the pleasure to meet been the same. Cause i could say the same about all the electricians i have come across but this would be wrong and categorising them would make me a bigot.

You may not find driving hard but then try it for five and half hours in one sitting then have an hour break and do a further four hours. Do this day in day out over a week period. Let me know how you feel (easy in a car)

Be open minded and dont take what others say as litteral.

Because a company will not reply to your complaints turn to the banks for real and unsactifactory replys.

PS I'll still love you

Runningboard
17-10-2007, 22:42
Not sure I did refer to anyone in particular as being a bus driver. However with some of the replys to this thread there would appear to be some bus drivers responding.

I assume I'm better than everyone not just bus drivers so no discrimination there.

And I hardly think one can compare me with a nazi for not liking a bus driver or two.

And what's that you're saying about free speech? Does that mean I can say anything I want or only things that others find acceptable?

No do as i. Do treat others as you want to be treated and address others as they address you. If this is considered rude you have nothing to worry about.

Love, peace and rock n roll

Merry_Legs
18-10-2007, 12:00
£10 float? Their trousers would be round their ankles with that much change :P

kieran_grund
18-10-2007, 13:02
I've read this thread with great interest, and I must admit I can't believe what I've heard.

Can you not find the correct fare? for god sake, you all claim to be waiting ages for a bus, surely in that time you could find the correct fare.

After all would you go into your local pet shop and expect to purchase a Chimpanzee? some passengers, expect too much.

Were waiting there beacuse it more than likely late!
and we we go and get change then it would be sods law that it would turn up.

gelyk
18-10-2007, 17:10
I agree they will take on anyone, So is it company policy you have problem with because the employ
all and train them up as they want their company wants to be protrayed, or is every driver you have had the pleasure to meet been the same. Cause i could say the same about all the electricians i have come across but this would be wrong and categorising them would make me a bigot.

You may not find driving hard but then try it for five and half hours in one sitting then have an hour break and do a further four hours. Do this day in day out over a week period. Let me know how you feel (easy in a car)

Be open minded and dont take what others say as litteral.

Because a company will not reply to your complaints turn to the banks for real and unsactifactory replys.

PS I'll still love you


No I've met plenty of decent bus drivers and maybe that has just spoiled me cause whe you get a crap one you kinda notice it a lot more.

Bus drivers are paid to provide a service to the public. Yes they deal with a lot of crap and that's what you get when you deal with the public. There are plenty who manage to do it in a professional manner, so why can't the others?

What you have described to me is not a hard job. It sounds very mundane. I could do it if I had to (and professionally at that) but it wouldn't be my first choice. There are plenty of other mundane jobs that don't require dealing with the public that i'd go for first.

Runningboard
18-10-2007, 17:56
No I've met plenty of decent bus drivers and maybe that has just spoiled me cause whe you get a crap one you kinda notice it a lot more.

Bus drivers are paid to provide a service to the public. Yes they deal with a lot of crap and that's what you get when you deal with the public. There are plenty who manage to do it in a professional manner, so why can't the others?

What you have described to me is not a hard job. It sounds very mundane. I could do it if I had to (and professionally at that) but it wouldn't be my first choice. There are plenty of other mundane jobs that don't require dealing with the public that i'd go for first.

Yep its the ones that spoil it and everyone gets put into the same catagory. I find all jobs are mundane at the end of the day, but thats why my employer gets my body and mind for the contractual hours only.

All public base jobs have there great and bad days. I think if you loose your humanity you loose your self-respect.

volvoB10M
18-10-2007, 18:13
Im not going to argue.

I know the facts, i drove for them as a gap filler to find a realy good resonable job. It paid well, hours were good and was very easy.

I also have the contacts of which still work for First, and the odd Stagecoach driver, which would probably just say exactly the same as i get.

As for float lets just say they do supply you with 10.00 float and if this is not returned at the end of employment they knock it off your wages. 1x 5.00 note. 2 x 1.00 pound coins, then rest in 20p's and 10p's

Contacting them by post yes they would get back to you, rather quick actually... Well as quick as royal mail can deliver.

Any how, its not worth arguing about, i know the facts about the job as i did it and your not worth the time it takes to type.

People asked about it, they got told the truth.

Ok here are the facts that many are requesting.

As many are aware I work for First and have done for a number of years.

Fact 1:Unpaid fare slips are NOT in use any longer and havent been for some time.

Fact 2:I like many others were issued with a float of £2.00 consisting of 2 pound coins in a brown envelope.

Fact 3:It is not illegal to refuse to carry passengers for any reason,it is however not allowed to leave anyone that is classed as vunerable in a situation that may cause or lead them to harm,,,ie: young children..

If this was the case as your earlier post implied then buses would be running about all day with non paying passengers and the driver and operators would powerless,as according to you it is quite legal for some to board a bus,refuse to pay and demand travel,,,not the case im afraid.

I would also be interested to see where the company policy in relation to drivers can be found online as you previously stated.

04jessops
18-10-2007, 18:19
Woah... this thread's starting to turn into a slagging off fest. Come on guys, let's have some harmony!

volvoB10M
18-10-2007, 18:20
Your WRONG i dont do this on a regular basis ive done it a few times and thats because i had no change, i dont do it to get free travel now that i get the bus regular (because when i didnt have change it was only the off chance i would get the bus) i use a bus pass!

I quote you as saying

"No seriously i only know because Dane used to be a bus driver for first, but i have done it on the A1 service on first buses and stagecoach when they moan they have no change and never failed me.

Obviously if you dont pay after the few days they give you they charge you something like 35 pounds but you get given enough time to pay"

And

"Well i had to do it 2 weeks ago and the driver "found" some change, so unless its changed in the last 2 weeks i dont know? "

looks pretty regular to me

volvoB10M
18-10-2007, 18:22
Woah... this thread's starting to turn into a slagging off fest. Come on guys, let's have some harmony!

I disagree,people asked for facts and I gave them current facts,not information based on he said,she said a man in the pub told my uncle Bob who once caught a bus type of thing.

04jessops
18-10-2007, 18:24
I disagree,people asked for facts and I gave them current facts,not information based on he said,she said a man in the pub told my uncle Bob who once caught a bus type of thing.

Is it hard for Uncle Bob to catch a bus or something?


I mean... I think bus drivers are being stereotyped a bit too much here - I'm sure most of them are lovely people!

Runningboard
18-10-2007, 19:26
Is it hard for Uncle Bob to catch a bus or something?


I mean... I think bus drivers are being stereotyped a bit too much here - I'm sure most of them are lovely people!

Yes, Uncle Bop lost his legs in the boar war pub and can't even dance anymore.:hihi:

04jessops
19-10-2007, 16:48
Yes, Uncle Bop lost his legs in the boar war pub and can't even dance anymore.:hihi:

Uncle Bop! I would love to have an uncle called Bop!

Runningboard
19-10-2007, 18:42
Uncle Bop! I would love to have an uncle called Bop!

Do the Bop without legs. Its interesting. But honestly, My spellin aint my strongest subject and pc's get the better of me all the time.

silverknight
20-10-2007, 09:51
Too stop all this moaning about change / bus customers etc. problem solved if we all had to buy prepaid public travel cards or free ones for concession groups.

mr_busdriver
20-10-2007, 09:59
HOw about if bus passengers stopped complaining? :mad:

gelyk
20-10-2007, 14:41
HOw about if bus passengers stopped complaining? :mad:

Never gonna happen, you're talking about the general public, they love a good winge.

volvoB10M
20-10-2007, 16:18
Too stop all this moaning about change / bus customers etc. problem solved if we all had to buy prepaid public travel cards or free ones for concession groups.

Would that be a plug for Travel Masters by any chance :hihi:

danradclife0
20-10-2007, 21:00
Simple,hand over the note and collect your change from garage or end destination if enough change has been collecte,,,even easier have the right money in first place.

People bang on about them not having change and think bus are change machines,,,works both ways have right fare in first place.

Yeah the unpaid fair slips were scrapped someyears ago,companypolicy is easy,,,,no fare no travel.


change machines im sorry i find this a stupid comment they provide a service you go in a shop to buy a pint of milk but the assistant says no change . it would never happen as long as its not 20 or 50 pound i cant see a problem .

danradclife0
20-10-2007, 21:01
HOw about if bus passengers stopped complaining? :mad:

how about some reported you for being a bad driver you are the sort of people that give bus drivers a bad name .

paulhodgkins
20-10-2007, 21:20
Bus drivers, just like Posties, will always have a bad reputation, because they provide a service for the public.

But once that service is disrupted, thats when the trouble starts. The bus drivers went on strike for an increase in pay, but the fare-paying public saw an increase if fares, and as for posties, well, dont get me started!!!

Echelon
20-10-2007, 22:21
TM travel are brilliant. Or buses are first in the day and TM in the evening and on a sunday and the service is 100% better at night and on sundays!

Agree 100%. TM travel are really good.

Echelon
20-10-2007, 22:26
I got on a bus yesterday at 9.40 am that had travelled a fair distance from town, I only had a £5 note and some change the fare was £1.10, i offered the driver 10p and he said im not changing that go and find another bus. I am sure he must have had four £1 coins at that time of day. But it was his attitude that was worse. This was a first bus

Similar thing happened to me few years ago. I was about 13 and only had a £5 note. It was About 7.30pm-ish and the bus driver said that he woudnt change it at that time of the night :huh: Note, he didnt say he didnt have change, he said he WOUDNT change it because it was late.

It was winter and it was dark and busses ran every half hour and that asshole expected me to get of and wait for the other bus.

And yes it was First, and i still see that asshole driving the bus. Ill never forget an ugly fat face like that.

(fortunetly a woman on the bus helped me out by changing the fiver for me) ok rant over

volvoB10M
21-10-2007, 09:35
change machines im sorry i find this a stupid comment they provide a service you go in a shop to buy a pint of milk but the assistant says no change . it would never happen as long as its not 20 or 50 pound i cant see a problem .

Thats because shops carry large cash floats sometimes running into hundreds of pounds.
Buses do not carry large cash floats so change is a very real problem,I have no problem if someone was to say sorry I havent got anything smaller,but when they board a vehicle demanding that the large note be changed for a small fare and start showing off because it cant be changed.

This was said recently and I quote "You have to change it you are a bus driver it is your job to have enough change" maybe less attitude from some when trying to tender a large note would gain better results.

Also a £20 note for a 40p fare (it happens) is surely taking the rise.

I can also name several shops that will not change large notes especialy first thing in a morning.

volvoB10M
21-10-2007, 09:42
Similar thing happened to me few years ago. I was about 13 and only had a £5 note. It was About 7.30pm-ish and the bus driver said that he woudnt change it at that time of the night :huh: Note, he didnt say he didnt have change, he said he WOUDNT change it because it was late.

It was winter and it was dark and busses ran every half hour and that asshole expected me to get of and wait for the other bus.

And yes it was First, and i still see that asshole driving the bus. Ill never forget an ugly fat face like that.

(fortunetly a woman on the bus helped me out by changing the fiver for me) ok rant over

So I presume at 13 you expected a £5 to be changed for a 40p fare,drivers carry less changed at night than they do in the daytime,this is for obvious reasons at that time the driver would have been into the second part of his shift therefore most of the cash is paid in so as not to be carrying large amounts of cash around.

Thing that amazes me is,people know its difficult to get notes changed on buses,,,so why do they still attempt it?,,and you actualy see the same people doing it all the time.

If you say its ok go and sit down,you can guarantee that he/she will produce a note everytime they catch the bus,,this has been proven by posts in this thread.
This can also be unfair to those that have paid,and taken the time to insure they have the correct fare.
You can also guarantee that most of the time if you say pay at the end of the trip,you very rarely see the pesron again as they just skulk off the bus.

danradclife0
21-10-2007, 11:18
we could argue all day at the end of the day bus drivers provide a service and should have change some people dont always have time to get correct change like does cash machines have 1 pound coins in change give up and get a grip were in the 20th century now u should provide change no question .another question is why bus drivers make a fuss when u say 7 day saver . its like u have done something wrong the thing is now the true colurs have come out in this thread that bus drivers read it expect more and more and grilling as people get fed up of the service thats provided.by first

volvo right i had £5 and got on bus for 3 pound saver the driver said he had no change and was refusing to let me on what do u say at work when this happens as i have done nothing wrong and i would be late for work because of a incompitent bus driver u have to admit the standard of drivers has gone down iam not saying have a smile on your face every time but abetter customer service would go a long way its a vicous circle to be honest .

04jessops
21-10-2007, 11:28
Never gonna happen, you're talking about the general public, they love a good winge.

That's true, but I'm sure they wouldn't if they were satisfied with the bus service provided.

volvoB10M
21-10-2007, 12:30
we could argue all day at the end of the day bus drivers provide a service and should have change some people dont always have time to get correct change like does cash machines have 1 pound coins in change give up and get a grip were in the 20th century now u should provide change no question .another question is why bus drivers make a fuss when u say 7 day saver . its like u have done something wrong the thing is now the true colurs have come out in this thread that bus drivers read it expect more and more and grilling as people get fed up of the service thats provided.by first

volvo right i had £5 and got on bus for 3 pound saver the driver said he had no change and was refusing to let me on what do u say at work when this happens as i have done nothing wrong and i would be late for work because of a incompitent bus driver u have to admit the standard of drivers has gone down iam not saying have a smile on your face every time but abetter customer service would go a long way its a vicous circle to be honest .

How the hell does not being able to change your £5.00 make a person imcompitent?.
Aslp the driver did nothing wrong,but you feel that you have been wronged,,,like you say vicous circle.

volvoB10M
21-10-2007, 12:32
That's true, but I'm sure they wouldn't if they were satisfied with the bus service provided.

Wrong,,,people will always find something to moan about its in their nature.
If buses offered free food and a foot massage it wouldnt be enough,people would want two foot massages and two servings of food.

danradclife0
21-10-2007, 12:32
How the hell does not being able to change your £5.00 make a person imcompitent?.
Aslp the driver did nothing wrong,but you feel that you have been wronged,,,like you say vicous circle.

5 pounds its not 20 you know if he cant change that oh dear

volvoB10M
21-10-2007, 12:39
u should provide change no question.

Here we go,I was waiting for this one.

Change should be provided if avalible,you imply by stating "should provide change"that its the drivers duty to have a fist full of change at all times.

Lets try this one,,passengers should have correct fare,,,see it works both ways.

No doubt the public service rant will crop up,,,oh you provide a service so you should provide change.

again,you are requesting a service so efforts should be made to have correct fair.

volvoB10M
21-10-2007, 12:42
5 pounds its not 20 you know if he cant change that oh dear

Yes this can happen,there are times when you can have all the change in the world and its just never enough.

If i was to carry £100 in change,five passengers have £20 or 10 have £10 ect.... it doesnt go very far does it?,on a Monday morning at peak time it would last about 30 minutes if that.

Then along comes another with a fiver,hey presto no change left and such wrong has been commited aginst that person,so maybe have a good look down the bus and thats where your change is.

StarSparkle
21-10-2007, 13:15
I think bus passengers should use a degree of common-sense about what is reasonable to expect from a bus-driver in terms of change. To offer a £20 or £10 note is taking the Michael in my opinion, and it's disrespectful to your fellow passengers, holding them up needlessly. The most I would ever offer is a £5 note, and that was if I had no immediate way of obtaining change.

Mind, when I was growing up in Edinburgh, none of the buses change any change at all - you put your money in the slot, and if it was more than your fare, tough. Makes Sheffield buses seem very reasonable indeed!

StarSparkle

04jessops
21-10-2007, 13:20
If buses offered free food and a foot massage it wouldnt be enough,people would want two foot massages and two servings of food.

That would push prices up a lot.

cgksheff
21-10-2007, 13:27
.........
Aslp the driver did nothing wrong, ..........

Are you sure?

There is nothing in First's 'Conditions of Travel' that require 'exact fare' to be tendered and in fact their 'Step by Step Guide' clearly states:

"... Having the correct fare will reduce delays, but change is
available if you do not have the right money."


Are there not guidelines that require a driver to take a name & address and allow the passenger to travel?

volvoB10M
21-10-2007, 13:38
Are you sure?

There is nothing in First's 'Conditions of Travel' that require 'exact fare' to be tendered and in fact their 'Step by Step Guide' clearly states:

"... Having the correct fare will reduce delays, but change is
available if you do not have the right money."


Are there not guidelines that require a driver to take a name & address and allow the passenger to travel?

Yep now we are getting somewhere,First State change is avalible,do they supply it?,,no they dont a £2 float goes a long way these days.

The conditions actualy state:

Section 4.21 Passengers Unable to or refusing to pay the appropriate fare for the journey may be asked to leave the vehicle



No there are no longer guidlines in relation to un paid fairs,drivers are under instructions that if a passenger doe not have the fair they DO NOT travel,,obviously with the exception where young children are involved.

cgksheff
21-10-2007, 13:41
........ under instructions that if a passenger doe not have the fair they DO NOT travel, .......

But I have the fare!
Not in the denomination that you want, but I have it.

First should just come out with it and say "Exact Fare Only".

johnb42
21-10-2007, 13:53
I thought it was unlawful to refuse currency of any denomination, something to do with legal tender?

volvoB10M
21-10-2007, 13:54
But I have the fare!
Not in the denomination that you want, but I have it.

First should just come out with it and say "Exact Fare Only".

So yes you can pay for the trip,,,,now your change is in the drivers cash bag and you must collect it from Olive Grove,
All very handy if you live in Stocksbridge and no longer have the fare to Olive Grove because your change is actualy at Olive Grove.

slimsid2000
21-10-2007, 14:03
It would be easier for both driver and passenger if people had passes instead of paying fares. I have an Off-Peak Travelmaster and that is really easy for the driver as all he/she has to do is press a button.

volvoB10M
21-10-2007, 14:06
I thought it was unlawful to refuse currency of any denomination, something to do with legal tender?
Legal tender has a very narrow and technical meaning.

actually to offer the exact amount due because no change can be demanded.


So if £5 is offered but no change is avalible the correct ammout can be demanded.

While on the subject,to clear a point up made by a well balanced passenger recently.

Paying a 1.10 fare in 2p pieces is NOT leagal tender as stated by the Royal Mint the same applie to 1p pieces.

2p - for any amount not exceeding 20p

1p - for any amount not exceeding 20p

20p of each is legal tender anything above that and you have no chance

volvoB10M
21-10-2007, 14:07
It would be easier for both driver and passenger if people had passes instead of paying fares. I have an Off-Peak Travelmaster and that is really easy for the driver as all he/she has to do is press a button.

At last the voice of reason,,pre paid is the way to go

gelyk
21-10-2007, 15:17
It would be easier for both driver and passenger if people had passes instead of paying fares. I have an Off-Peak Travelmaster and that is really easy for the driver as all he/she has to do is press a button.

Pressing a button...that's a little demanding for some :D.

Echelon
21-10-2007, 15:19
So I presume at 13 you expected a £5 to be changed for a 40p fare,drivers carry less changed at night than they do in the daytime,this is for obvious reasons at that time the driver would have been into the second part of his shift therefore most of the cash is paid in so as not to be carrying large amounts of cash around.

Thing that amazes me is,people know its difficult to get notes changed on buses,,,so why do they still attempt it?,,and you actualy see the same people doing it all the time.

If you say its ok go and sit down,you can guarantee that he/she will produce a note everytime they catch the bus,,this has been proven by posts in this thread.
This can also be unfair to those that have paid,and taken the time to insure they have the correct fare.
You can also guarantee that most of the time if you say pay at the end of the trip,you very rarely see the pesron again as they just skulk off the bus.

If you actually read what i wrote, i ONLY had a £5 note, and he said he woudnt change it, NOT that he didnt have change, but that he didnt want to! Even if he didnt have the change he could have easly let me on for free, because, after all i dont think letting a 13 year old child wait another half hour for a bus at night, in a fairly rough area (the sharrow flats) is very responsible is it?

There have been many occasions where the busdriver didnt have change and let the person on for free, or until he did have change, but NO! not on this occasion.

volvoB10M
21-10-2007, 15:21
If you actually read what i wrote, i ONLY had a £5 note, and he said he woudnt change it, NOT that he didnt have change, but that he didnt want to!

So he said,I have change but I dont want to change it then,,,how do you know he had any change?.

Echelon
21-10-2007, 15:31
So he said,I have change but I dont want to change it then,,,how do you know he had any change?.

Because, he said he wont change it and there were also a lot of people on the bus and unless they all paid in £5 notes theres NO WAY he didnt have change. plus read my edit from previous post

flashbang
21-10-2007, 15:34
5 pounds its not 20 you know if he cant change that oh dear

Yes, but when they only have a £2.00 float to start off with, how do you expect them to change it? They're not ruddy magicians you know. :loopy:

danradclife0
21-10-2007, 17:21
2 pound float thats a joke in its self

volvoB10M
21-10-2007, 18:09
2 pound float thats a joke in its self

Tell that to First,,they felt it was a sutible amount.

mr_busdriver
21-10-2007, 18:12
But I have the fare!
Not in the denomination that you want, but I have it.

First should just come out with it and say "Exact Fare Only".




If the fare is 1.50p and you have £20 note, then you clearly don't have the fare.

Therefore you should not travel/get on bus.

volvoB10M
21-10-2007, 18:12
Because, he said he wont change it and there were also a lot of people on the bus and unless they all paid in £5 notes theres NO WAY he didnt have change. plus read my edit from previous post

Having a lot of people on the bus does not mean the driver has lots of change,so its impossible for you or anyone to say there was no way he didnt have any change.

Welcome to the real world

volvoB10M
21-10-2007, 18:15
If you actually read what i wrote, i ONLY had a £5 note, and he said he woudnt change it, NOT that he didnt have change, but that he didnt want to! Even if he didnt have the change he could have easly let me on for free, because, after all i dont think letting a 13 year old child wait another half hour for a bus at night, in a fairly rough area (the sharrow flats) is very responsible is it?

There have been many occasions where the busdriver didnt have change and let the person on for free, or until he did have change, but NO! not on this occasion.

Yes and its drivers that do let people on for free that create future problems,thats why rules are in place.

Top tip go home earlier,than the big bad wolf wont get you.

StarSparkle
21-10-2007, 20:03
If you actually read what i wrote, i ONLY had a £5 note, and he said he woudnt change it, NOT that he didnt have change, but that he didnt want to! Even if he didnt have the change he could have easly let me on for free, because, after all i dont think letting a 13 year old child wait another half hour for a bus at night, in a fairly rough area (the sharrow flats) is very responsible is it?

There have been many occasions where the busdriver didnt have change and let the person on for free, or until he did have change, but NO! not on this occasion.

I think the bus-driver in question here should have exercised his common-sense and let you on for free. I've noticed they tend to do this for attractive young ladies....

StarSparkle

stephenr
22-10-2007, 09:31
It's not very hard to have change is it! I make sure I always have at least £3-£4 coins in my wallet just in case my mobile dies and I need a BT Payphone, I need something from newagents, or i need to catch a different bus than First.

All you have to do is keep a few coins back when you have them therefore not then having this problem. I can always manage it so I'm sure you can as well.

Why should they let you on free? I take exception from the fact I have paid and you have not. Could not other passengers change it for you.

When I was in retail if we could not change a note etc or we ended up giving the wrong change the customer was told to telephone in the next day after cash office had cashed up the shops takings. They would then put aside the customers change for collection by the customer. On no circumstances were we allowed to open the till and correct the mistake/change. How is that different from First issuing the customers change at the Olive Grove depot?

volvoB10M
22-10-2007, 14:23
I think the bus-driver in question here should have exercised his common-sense and let you on for free. I've noticed they tend to do this for attractive young ladies....

StarSparkle

This is all well and good until (and this has happened) all the passengers demand thier money back and request free travel.

PoddingtonP
22-10-2007, 14:59
My son has started working for First today he is a lovely polite lad, I wonder just how long it will take him to turn into a grumpy old git :hihi: :hihi:

slimsid2000
22-10-2007, 15:04
My son has started working for First today he is a lovely polite lad, I wonder just how long it will take him to turn into a grumpy old git :hihi: :hihi:

I'd give it an hour or two if I were you. You can't rush these things.

volvoB10M
22-10-2007, 15:19
My son has started working for First today he is a lovely polite lad, I wonder just how long it will take him to turn into a grumpy old git :hihi: :hihi:


Another lamb to the slaughter:hihi:.

PoddingtonP
22-10-2007, 15:48
LOL Slimsid and volvo :hihi:

I got a text off him earlier saying it was like being back at school he had been in a classroom all day.

So now we know they actually give them lessons on how not to give change, be late or drive straight past people and most importantly take off as sharply as possible ensuring as many old folks splat on the floor as possible :hihi: :hihi:

gelyk
22-10-2007, 16:14
LOL Slimsid and volvo :hihi:

I got a text off him earlier saying it was like being back at school he had been in a classroom all day.

So now we know they actually give them lessons on how not to give change, be late or drive straight past people and most importantly take off as sharply as possible ensuring as many old folks splat on the floor as possible :hihi: :hihi:

Let's hope he takes note of how to do these things....we wouldn't want him letting first down, they have a reputation to uphold :hihi:

d71146
22-10-2007, 17:45
My son has started working for First today he is a lovely polite lad, I wonder just how long it will take him to turn into a grumpy old git :hihi: :hihi:

It will definitely take a great deal of willpower I am afraid because dealing with mostly grumpy folk all day and there are a few exceptions to this will with the best will in the world rub off onto your son but having said that I hope that I am proved wrong on this occasion.

d71146
22-10-2007, 17:51
Tell that to First,,they felt it was a sutible amount.

Yes, but they do sometimes live in the past and sometimes reside in Fairyland LOL.

d71146
22-10-2007, 17:56
LOL Slimsid and volvo :hihi:

I got a text off him earlier saying it was like being back at school he had been in a classroom all day.

So now we know they actually give them lessons on how not to give change, be late or drive straight past people and most importantly take off as sharply as possible ensuring as many old folks splat on the floor as possible :hihi: :hihi:

He will only be a success in this type of job if he can quickly develop a pathological hatred of all bus users LOL.

danradclife0
22-10-2007, 19:37
It's not very hard to have change is it! I make sure I always have at least £3-£4 coins in my wallet just in case my mobile dies and I need a BT Payphone, I need something from newagents, or i need to catch a different bus than First.

All you have to do is keep a few coins back when you have them therefore not then having this problem. I can always manage it so I'm sure you can as well.

Why should they let you on free? I take exception from the fact I have paid and you have not. Could not other passengers change it for you.

When I was in retail if we could not change a note etc or we ended up giving the wrong change the customer was told to telephone in the next day after cash office had cashed up the shops takings. They would then put aside the customers change for collection by the customer. On no circumstances were we allowed to open the till and correct the mistake/change. How is that different from First issuing the customers change at the Olive Grove depot?

its not always possible to have change like that i try and keep change but not that easy

danradclife0
22-10-2007, 19:40
It would be easier for both driver and passenger if people had passes instead of paying fares. I have an Off-Peak Travelmaster and that is really easy for the driver as all he/she has to do is press a button.

but they even moan when trying to purchase that the tuts and dirty looks

danradclife0
22-10-2007, 19:42
If the fare is 1.50p and you have £20 note, then you clearly don't have the fare.

Therefore you should not travel/get on bus.


totally agree you seem to be on a hiding to nothing volvo but full credit to u for the answers

d71146
22-10-2007, 19:51
but they even moan when trying to purchase that the tuts and dirty looks

Thats funny the driver does not sell Travel Masters.

Andy C
22-10-2007, 19:54
Lets seperate the issues out here

- Driver attitude/helpfulness/customer service
- management, systems, support and contingencies at the bus company
- expectations from passengers - what's reasonable and what's not
- behaviour of passengers - what's reasonable and what's not

PoddingtonP
23-10-2007, 11:48
He will only be a success in this type of job if he can quickly develop a pathological hatred of all bus users LOL.
Oh no he is doomed to be a failure then :( He has a weird pathological *love & respect* of old people. Should I tell him he may as well quit now :hihi: :hihi: :hihi:

bigwind
23-10-2007, 14:45
Buses are not allowed to refuse you travel unless you are being arsey or going to be trouble, next time they say get the next bus ask for an unpaid fair slip, if they refuse just go sit down on the bus and there is nothing they can do, you have offered to pay and the driver refused you travel, the unpaid fair slip just means you fill in your details and within a limit (think its a few days) you need to go to a main SYPTE and pay the fair.

But bus drivers dont tell you about these, ive done it a few times when they say "ive no change" i tell them im not getting off the bus ill have an unpaid fair slip please, they usually look shocked and they either "find" the change, or i pay when they get the bus station and they have change, or in some instances they have not charged me.

how wrong can you be ? bus drivers DO NOT ( first at any rate) have unpaid fair slips and haven't had for quite some time, also a bus driver has the same rights of refusal as a pub landlord, if he don't like the look of you he can refuse you travel, and jeez do i wish they'd exercise it more often, and just for the record bus operators in sheffield operate a correct fare policy, and only offer change as a courtesey not a pre-requist. hence the fact first only give their drivers a £2 float.

if you read the terms and conditions of travel ,which not only apply to drivers but to passengers too, it states it is the passengers responsability to tender the exact fare,

now if the driver genuinely cannot offer change, he cannot issue a ticket, as such he cannot allow that passenger to travel on his bus, as this could lead to disiplinery measure's being taken by his company against him, and he may ultimately lose his job,

knowing what kind and caring folk you all are on sf i'm sure you would not be so selfish as to expect a person to risk their lively hood .

rocket science may be hard to understand, but bus travell certainly isn't, you want to ride on a bus have the right money , if you don't want a pocket full of small change, don't give the driver note's, have the right money, easy really.

bigwind
23-10-2007, 15:01
when i was driving buse's always struck me as funny how often the same people tried to get on my bus at the same stop, at the same time , day in and day out, usually in the early runnings, offer a ten or twenty pound note ( knowing the driver or hoping the driver had no change), only to be told sorry i can't change that and then just walk down the bus out of habit because so many drivers had turned a blind eye, sorry but why should everone one else have to pay for these fare dodgers.

on my bus it was no ticket no ride, and if some-one refused to get off the bus, it stayed put, handbrake on, engine off 'til they did get off, afterall i was getting paid to sit there everyone else was just getting late for what ever.

PoddingtonP
23-10-2007, 15:06
when i was driving buse's always struck me as funny how often the same people tried to get on my bus at the same stop, at the same time , day in and day out, usually in the early runnings, offer a ten or twenty pound note ( knowing the driver or hoping the driver had no change), only to be told sorry i can't change that and then just walk down the bus out of habit because so many drivers had turned a blind eye, sorry but why should everone one else have to pay for these fare dodgers.

on my bus it was no ticket no ride, and if some-one refused to get off the bus, it stayed put, handbrake on, engine off 'til they did get off, afterall i was getting paid to sit there everyone else was just getting late for what ever.
But what if the other passangers had an important job interview or was on the way to the doctors with a sick baby etc... It isnt their fault and they have paid for a service they arnt getting. I would feel awful if id made someone late for an important interview. :(

volvoB10M
24-10-2007, 04:05
But what if the other passangers had an important job interview or was on the way to the doctors with a sick baby etc... It isnt their fault and they have paid for a service they arnt getting. I would feel awful if id made someone late for an important interview. :(

Im sure most normal thinking people would feel bad,however as a whole these kind of people are selfish and dont give a second thought for anyone.

volvoB10M
24-10-2007, 04:07
totally agree you seem to be on a hiding to nothing volvo but full credit to u for the answers

Hes Mr Bus Driver,,Im Volvo:suspect:

volvoB10M
24-10-2007, 04:28
As a point of interest,I had £15 in change today at 1300,by 1330 it was all gone and all I was left with was a wad of notes.
I was even struggling to recover the £15 of my own money (yes my own money)when nearing the end of the shift.

Attitudes were quite varied when the change had gone,it ranged from "yeah no worries mate ill get next one" or "ill just nip back in shop" to "you are just a F**k wit" and "let me on the f***ing bus or ill rip ya head off",,,oh and it takes a big man to punch the side of a bus I am sure.

PoddingtonP
24-10-2007, 11:28
My son said they told him nothing is worth the price of a fare so if some idiot gets on and refuses to pay just let it go especially at night. Im actually quite scared for him, hes only 19 and some of the stories iv heard of bus drivers getting beat up are terrible. I hope they give him a bus with the glass panel in :|

Andy C
24-10-2007, 11:35
Surely the thing to do is call for police attention?

PoddingtonP
24-10-2007, 11:40
Surely the thing to do is call for police attention?
Perhaps in some situations that may agrivate it more and make the idiot more volotile , I dont know. They said in some situations to use his own judgement

volvoB10M
25-10-2007, 11:42
Surely the thing to do is call for police attention?

Now that is hillarious,all well and good if they even turn up:suspect:

volvoB10M
25-10-2007, 11:45
My son said they told him nothing is worth the price of a fare so if some idiot gets on and refuses to pay just let it go especially at night. Im actually quite scared for him, hes only 19 and some of the stories iv heard of bus drivers getting beat up are terrible. I hope they give him a bus with the glass panel in :|

All he has to do is say,Ok you and me on the pavement now,while said moron is strutting his stuff the doors close and you on your merry way,,,works every time

Yog Sothoth
25-10-2007, 11:55
I cycle to work. It's free and I can go in front of buses at traffic lights.

stephenr
25-10-2007, 12:22
I tend to find if you say thank you when getting on and off the driver is more responsive to you. It costs nothing to be civil even if it is not returned.

mattleonard
25-10-2007, 13:58
To the A1 passenger - that service is sponsored by a number of local companies, particularly ones which are based at the airport business park. If First aren't actually running the service as per the advertised timetable, then I'm sure those companies might have something to say about it if they knew, and First might actually take a bit of notice about it.

nohands
25-10-2007, 15:27
At the expense of being an apologist for them, First don't run the A1 at all. Its Veolia I think.

volvoB10M
25-10-2007, 23:57
To the A1 passenger - that service is sponsored by a number of local companies, particularly ones which are based at the airport business park. If First aren't actually running the service as per the advertised timetable, then I'm sure those companies might have something to say about it if they knew, and First might actually take a bit of notice about it.

Anyone that catches the A1 should pay close attention to what happens to the cash when handed over,in paticular if you get a ticket or not (old terrier trick) up to £30 per day ive heard some boast:suspect:

Volvo B9TL
28-10-2007, 00:56
Yes .. it is Veolia who run the A1 (well they try) however it is funded through our PTE.

instead of wasting this money however they could spend it to improve services which arent used in the city (look at all them blue buses and thres all the unused ones!)

Runningboard
28-10-2007, 01:29
Yes .. it is Veolia who run the A1 (well they try) however it is funded through our PTE.

instead of wasting this money however they could spend it to improve services which arent used in the city (look at all them blue buses and thres all the unused ones!)

What do you expect from a company that transports rubbish.