View Full Version : DVD-CD Not Recognised


frog261621
03-10-2007, 14:09
DVD-CD Not Recognised and get Window Vista Code 39.

Running Vista 32 bit
Anybody any ideas how to cure?

terminator
03-10-2007, 19:52
Close all open programs


Click on Start, Run, and type REGEDIT and press Enter


Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the Registry Editor

Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.