View Full Version : Can a home phone effect a broadband connection?
I have never heard of this happening but my broadband connection has been fazing out and in again since Sat. I checked my router, all is fine. I rang AOL (several times), all is fine at their end. I rang BT tonight when i lost all connection (including my phone line) and they ran some line checks. They all came back fine.
They then offered to send someone out to have a look from my side but i'm not paying £120-odd for someone to come out.
Anyway.... I have a dect phone and it was flashing 'search' all the time. I tried the locator button on the base unit and that couldn't find the headset. I was unable to ring out etc... I have now replaced the dect phone and everything seems to be working fine now!.
Has anybody heard of a dodgy phone effecting the broadband connection?
Hiya,
Yes, definitely can.
If you suspect this sort of thing just disconnect the phones from the circuit, get broadband running, then re-introduce each phone or device connected to the main socket or extensions in turn.
Joe
This was the only phone in the house Joe.
I tried to reset it as per the instructions but it has stopped playing so i got kblade to fetch a 'cheapo' from work.
The cheapo worked fine when i plugged it in but the internet still wouldn't work. I put a new filter in and it all seems fine at the moment. Fingers crossed ;) .
The old phone is on it's way to the bin :(.
Sounds like the phone had gone pear-shaped. Oddly enough we had a similar set of problems over Christmas - dodgy filter at the same time as dodgy BT wiring (pole to house).
Replaced the filter and BT replaced the wiring and it's been 100% OK since then. Of course, having typed that I'm expecting the whole thing to go seriously pear shaped any minute now....
Joe
coopster1974 12-01-2005, 00:57 Aarrgghh - I hate microfilters!
The powers that be have decided that the ones to be used in our branches are to be of the cheapest ****tiest quality ever. Forever being replaced, a waste of mine and the engineers time!
Top tip - buy the most expensive one your budget will allow.
DaBouncer 12-01-2005, 08:53 Had the same Microfilters for over 2 yrs which I bought from Maplin.
Never failed me yet - touch wood!
The ones I got originally came with the modem from BT. The one that died had corrosion on the pins. Not nice!
I've got a couple from Maplin they look a much more solid affair, so I hope to not have to go fishing around in them again. I was thinking about putting the sockets in that have the built in filters - anyone had any experiences of whether they're good / bad?
Joe
DaBouncer 12-01-2005, 09:14 I've never heard of em, didn't know they made em to be fair but if you'r handy enough to fit em, why not. Are they expensive?
If any of mine ever burn out I may look into replacing my sockets with them too, however why fix something that aint broken huh?
Crikey I'm tempting fate here!
Skatiechik 12-01-2005, 09:18 Something I have not thought about Microfilters...
Still thinking about changing to broadband as always, I just figured when I bought the equipment I would get the cheapest ones on sale - Is this not advisable?
Hiya DD,
I was browsing soem web site and saw them - they look like standard 'boxes' that you use for extensions but they have a modem socket and a normal phone socket on the front, with the filter circuit in the box.
Just another plug and socket less to go wrong, I guess!
But yes, at the moment, this stuff works so I'm really loathe to change it again.
Skatiechik, on the whole get teh best you can afford. The pain that you can get in to trying to diagnose problems caused by iffy filters or even just dodgy plugs and sockets is not worth it....:)
I speak from bitter experience!
Joe
DaBouncer 12-01-2005, 10:01 Originally posted by JoePritchard
Skatiechik, on the whole get teh best you can afford. The pain that you can get in to trying to diagnose problems caused by iffy filters or even just dodgy plugs and sockets is not worth it....:)
I speak from bitter experience!
Joe
With that Advice Joe I'd say that Microfilters rather than wall boxes would be the better option.
After all - it's easier to change a mocrofilter than a wall box surely?
How long have you had the Dect phones, Vidster? If it's two years or more they may be due for new rechargeable batteries. The power drop when they start degrading can cause some odd problems.
The phone is about 6 years old now but i changed the batteries first. After being unplugged for a couple of hours last night, it started working again but only for about an hour. I have now reserved a place in the bin for the phone ;).
The microfilter i changed was the third one in 5 months. They are the dodgy ones supplied with most modems. I still have 1 new one left, after that has gone i will buy the best i can find. I suppose somewhere like Maplins is going to be the best place for them. After all, they know what they are talking about.
Originally posted by Dirk Diggler
With that Advice Joe I'd say that Microfilters rather than wall boxes would be the better option.
After all - it's easier to change a mocrofilter than a wall box surely?
Good point....:)
Having said that, the build on the socket filters seems to be superior to the Microfilter adaptors.
But it's an interesting point.
Alternatively I might just hard wire the bugger in! :)
Joe
Your main problem is that you use AOhell as your ISP... Any net savvy user will tell you that AOhell, contrary to their adverts, are the WORST Internet providers in the business! Their connections suck, their technical support is staffed by Indians who don't speak English and know sod all about computers (and it was bad enough with Irish ones!).
Originally posted by JoePritchard
Hiya DD,
I was browsing soem web site and saw them - they look like standard 'boxes' that you use for extensions but they have a modem socket and a normal phone socket on the front, with the filter circuit in the box.
Maplins have these :
http://www.maplin.co.uk/Module.aspx?ModuleNo=43835&TabID=1&source=17&WorldID=&doy=12m1
Cant be bad at 11.99
Solwise have an even greater range, and there is even a replacement BT faceplate that is filtered [you can get NTE5 master sockets here too...]
http://www.solwise.co.uk/adsl_splitters.htm
Good advice from them at bottom of that page :thumbsup:
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