View Full Version : Wanadoo


Jon
27-12-2004, 21:54
:( 6 years on the net is enough i'm having problems with inter explorer so enough is enough could some get me the phone number to delete my account....i know wanadoo have a number to phone to cancil it but i cant stay online long enough to find it..would someone plz get me that number :D cheers Jon then i'll come and say goodbye on here cheers Jon

PENGUIN
27-12-2004, 22:02
Pre-recorded Helpline -
Pay As You Go, AnyTime, HomeTime, Broadband
for email, connection issues & service status


0845 330 7124


24 hours
7 days a week


Local rates

Customer Support -
Pay As You Go, AnyTime, HomeTime
for billing & all general non-technical enquiries


0870 872 0099


8am-10pm
7 days a week


National rates

Technical Support -
Pay As You Go, AnyTime, HomeTime
for in-depth email and Internet connection issues


09062 517 517


24 hours a day, 7 days a week.


50p per minute





I would think if you call any of them and tell them what you want they should put you through to the correct dept.

vidster
27-12-2004, 22:04
Slightly :confused: here Jon

Are you having problems with Internet Explorer or with Wanadoo?

If it is a problem with IE we can soon sort that out. Maybe a repair job or switching browser to Opera etc...

Jon
27-12-2004, 22:06
:D thx penguin, no 6 years is enough before i go i'd like to thx a few ppl so i'll be back for that :D

PENGUIN
27-12-2004, 22:17
*waves bye to Jon* Sure we'll see you round these parts again bud.

ANGELUS
27-12-2004, 23:41
Why not use Mozilla-- it kicks IE's ass!

Jon
28-12-2004, 20:39
Originally posted by PENGUIN
Pre-recorded Helpline -
Pay As You Go, AnyTime, HomeTime, Broadband
for email, connection issues & service status


0845 330 7124


24 hours
7 days a week


Local rates

Customer Support -
Pay As You Go, AnyTime, HomeTime
for billing & all general non-technical enquiries


0870 872 0099


8am-10pm
7 days a week


National rates

Technical Support -
Pay As You Go, AnyTime, HomeTime
for in-depth email and Internet connection issues


09062 517 517


24 hours a day, 7 days a week.


50p per minute





I would think if you call any of them and tell them what you want they should put you through to the correct dept. :clap: found it 0870 872 0099 and ask to speak to a cancellation advisor. Ok so Jan 2nd 2005 i'll phone them are National rates cheaper at night?

cgksheff
28-12-2004, 20:57
a third cheaper after 6pm

edit: or is that a third of the cost? definitely cheaper, anyway.

Jon
28-12-2004, 20:58
Originally posted by cgksheff
a third cheaper after 6pm :thumbsup: Thank you

jony_p
04-01-2005, 20:15
Originally posted by Jon
:thumbsup: Thank you
0845 calls are 1p/min after 6pm weekdays and all weekend. DOES NOT include bank holidays for some odd reason?

By the way Wanadoo are s**t. I used to work in the Technical support department, and the amount of people who worked there with NO tecnhical knowledge at all was shocking...i eventually left just after the change from Freeserve to Wanadoo and just before they made everybody redundant. Im not bitter....honest!